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SYSTEM ADMIN at Hacettepe Üniversitesi
Real User
A tool for disaster recovery that needs to consider lowering its cost attached to support services
Pros and Cons
  • "The most valuable features of the solution are disaster recovery, replication, and the ability to migrate to another location."
  • "IBM systems are old technologies. I couldn't renew and get to use IBM Power Systems, and it offers users very expensive support."

What is our primary use case?

In my company, we use the system for the data center and our IBM Cloud Pak System.

What is most valuable?

The most valuable features of the solution are disaster recovery, replication, and the ability to migrate to another location.

What needs improvement?

IBM systems are old technologies. I couldn't renew and get to use IBM Power Systems, and it offers users very expensive support. The aforementioned areas can be considered for improvement in the product.

For how long have I used the solution?

I have been using IBM Power Systems for about fifteen years. My company is a customer of the product.

Buyer's Guide
IBM Power Systems
November 2024
Learn what your peers think about IBM Power Systems. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

My company deals with 5,000 to 6,000 clients who use the solution.

How was the initial setup?

The product's initial setup phase is done with the channel or server connection channel. The setup is using CLI. For Oracle's setup phase, my company uses a web-based GUI, so management and configuration are very easy. IBM offers old technologies.

What's my experience with pricing, setup cost, and licensing?

When there is an error in the SAS drive of 10,000 RPM, my company buys support for 1,500 USD.

Which other solutions did I evaluate?

My company plans to move from IBM Power Systems to Oracle SPARC.

What other advice do I have?

In the future, I may consider recommending the product to those who plan to use it. Presently, I work in a new data center with new systems in a government department where we can't change any systems due to a lack of capital.

I rate the overall tool a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Server and storage administrator at Banco de Costa Rica
Real User
Top 10Leaderboard
A reliable tool that helps automate the deployment process of virtual machines
Pros and Cons
  • "The most valuable feature of the solution stems from the fact that the hardware is really good and reliable."
  • "Price and complexity related to the management of the solution are areas of concern in the solution where improvements are required."

What is our primary use case?

My company uses IBM Power Systems for databases with Oracle and some IBM solutions.

What is most valuable?

The most valuable feature of the solution stems from the fact that the hardware is really good and reliable.

What needs improvement?

Speaking about the disadvantages, the tools available to manage IBM Power Systems are not that good. My company also uses VMware, which is easy to use. In IBM Power Systems, things can get complicated when you try to manage the platform.

Price and complexity related to the management of the solution are areas of concern in the solution where improvements are required.

For how long have I used the solution?

I have been using IBM Power Systems for fifteen years.

How are customer service and support?

Even though my company does have connections with a local partner of IBM, whenever we need direct support from IBM, it can be difficult to get support because even though they say that they support technologies from other vendors, we face a lot of issues in my company when we try to deploy machine since there are a lot of issues in this software of those machines provided by other vendors.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Oracle SPARC is one of the solutions with which my company has some experience. My company switched from Oracle to IBM since we faced some problems with Oracle, from whom we had purchased eight SPARC T4-1 Servers. The problem arose when we had to create a new contact to support Oracle SPARC T4-1 Servers, and Oracle never cared to help us. Rather than resolving our issues, Oracle told my company that we could either migrate to the cloud or buy new servers from them.

How was the initial setup?

The initial setup of the product is complex. In our company, we had an instructor from IBM who told us IBM prefers to make the setup phase difficult. In other platforms, the deployment phase can be completed with a few clicks, but with IBM, you need to do a lot of steps even though the end result may not be as good as you expected.

What's my experience with pricing, setup cost, and licensing?

IBM Power Systems is a really expensive product.

What other advice do I have?

With IBM Power Systems, you get to use IBM PowerVC, which allows you to automate the deployment process of virtual machines in the platform, especially those virtual machines that are a mix of virtual and physical machines. The definition of virtual machines may seem illogical since we also use physical machines.

I rate the overall product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM Power Systems
November 2024
Learn what your peers think about IBM Power Systems. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Md Al-Amin - PeerSpot reviewer
Senior System Analyst at Thakral
MSP
Top 5Leaderboard
Flexible with good performance and uptime
Pros and Cons
  • "Power VM gives us the flexibility to increase or decrease machine resources when required."
  • "No available price list is on the web. Due to this, the customer cannot compare pricing."

What is our primary use case?

We use the solution as a database server. The core banking database runs on IBM Power LAPR with terabytes of memory (20 TB of database size). Performance and availability is top-notch. With database clustering, we ensure the high availability of our database. Runtime resource allocation made life easy when required.

It can be used as an application server as well. With the application server's HA (IBM Power HA) clustering, we ensure the high availability of our application. 

How has it helped my organization?

IBM Power system is the most reliable server in terms of RAS (Reliability, Availability, Sustainability). These features give us a boost of performance in our application which in terms runs our business. 

Performance, uptime, manageability, runtime resources allocation (Using Power VM), and longevity are other key features that ensure our business application runs smoothly.  

Also, Power VM gives us the flexibility to increase or decrease machine resources when required. this gives us the benefit of growing or shrinking in terms of scalability over time, ensuring ROI.

What is most valuable?

The most valuable features include:

  • RAS (Reliability, Availability, Sustainability)
  • Reliability (Reliable on performance, uptime, and  longevity)
  • Availability (Available for applications running on it)
  • Sustainability (Sustainable for backward compatibility of application growth and parts availability)
  • Accessibility (The server gives performance even if the CPU is 100%. No new user can connect, however, the existing user will not understand that the server CPU is 100% full)
  • Machine Performance, Uptime, manageability, and runtime resource allocation (Using Power VM) are highly beneficial.

What needs improvement?

Feature-wise, the power system is great, however, IBM should work on pricing. No available price list is on the web. Due to this, the customer cannot compare pricing. For example, the RISC server can not be compared with the INTEL server over price. 

For how long have I used the solution?

I've used the solution for 12 years. I've used it from IBM Power 5 to IBM Power 10.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

Which solution did I use previously and why did I switch?

We did not use a different solution. 

How was the initial setup?

The initial setup is complex for the machine setup potion. 

What about the implementation team?

We implemented the solution with the vendor. They were good.

What was our ROI?

We have witnessed an ROI of 130%.

What's my experience with pricing, setup cost, and licensing?

The setup cost, pricing, and licensing are high. That said, you will get your ROI if you are in a CAPEX model operation. If your operation runs on an OPEX model, this is not an ideal option.

Which other solutions did I evaluate?

We did not evaluate other options. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Asstt. Manager at OCM
Real User
Top 20
A highly robust solution that needs to improve on its pricing model
Pros and Cons
  • "The best features of the solution are its robustness and service level."
  • "The solution is highly-priced."

What is our primary use case?

We are running two of our ERPs with IBM Power Systems.

What is most valuable?

The best features of the solution are its robustness and service level.

What needs improvement?

The solution is highly-priced. The first thing for me in terms of improvement is reducing the price.

For how long have I used the solution?

I have been using IBM Power Systems for ten years. I am a customer of the solution.

What do I think about the stability of the solution?

Breakdowns are there in the solution, but since their service level is high, such issues get taken care of within 24 to 48 hours maximum.

What do I think about the scalability of the solution?

In my company, we have around 250 or 300 end users.

How are customer service and support?

The support team of IBM is good. I rate the technical support a seven or eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also have experience with IBM iSeries.

How was the initial setup?

The initial setup is easy. There's nothing great in it. With the help of IBM, one can do the setup.

What's my experience with pricing, setup cost, and licensing?

The price of the solution depends upon the configuration part of it. Based on what configuration you want to go for it, there is a range like IBM Power Systems POWER9 and IBM Power Systems Power10. The price depends on what you want to have and what configuration you want for yourself, which varies.

What other advice do I have?

Without a doubt, I can say that IBM Power Systems are strong. They are also good at processing. However, we do not have actual experience with Intel servers since it is only used as an entry-level system.

The disadvantage of the solution is its price. Also, the database is paid. Regarding the subscription for the OS, there are different AMCs. Based on robustness, service level, and stability, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a financial services firm with 1,001-5,000 employees
Real User
Incredible stability, amazing redundancy, and runs smoothly for a big load
Pros and Cons
  • "Power Systems is like a dream solution for every IT person because it has redundancy, and it doesn't stop. It doesn't get affected easily. I don't see any weaknesses in this solution. At the moment, we have Power8. It is stable and runs smoothly. We have a big load, and it is working very well. It can be customized based on our needs. Flash copy is helping us amazingly. We have virtualization for vDisks, which is again very helpful. We are working on this virtualization technology, and we have a team that is working on redundancy and architecture."
  • "In Power6, latency was an issue, but nowadays, we are on Power8, which doesn't have any such problems. Sometimes, we have issues when we are moving to a new version, which is the case with almost every company. Some new issues or problems show up suddenly, and you do not have the time to research and find the solution. That's when we contact IBM technical support."

What is our primary use case?

I am a system administrator, and I work with AS/400. I take care of the upgrades. I am also making the CL programs (CLP) and working on RPG skills for myself. 

We have multiple environments. We have Power9, Power8, and Power7. V7R4 is the latest one out there, but V7R3 is the latest one that we have. Companies don't deploy the latest version unless they are sure, and they have got feedback from others about the version. We also have disaster recovery and backup machines.

How has it helped my organization?

The flashcopy feature is helping us so much. It reduces time . For example, if we want to have a backup on a machine, we can flashcopy it to another environment, and this first machine is free to use.

What is most valuable?

Power System is like a dream solution for every IT person because it has redundancy, and it doesn't stop. It doesn't get affected easily.

I don't see any weaknesses in this solution. At the moment, we have Power8. It is stable and runs smoothly. We have a big load, and it is working very well.

The redundancy in Power machines is very important and it gives stability and feasability on all levels. Power systems can integrade different types of storage, which gives the advantage to combine all your storage capacity especially if you go for virrualization.

What needs improvement?

In Power6, latency was an issue, but nowadays, we are on Power8, which doesn't have any such problems.

Sometimes, we can have issues when we are moving or migrating to a newer version, which is the case with almost every company. Some new issues or problems show up suddenly, and you do not have the time to research and find the solution. That's when we contact IBM technical support. 

What do I think about the stability of the solution?

It is incredibly stable.

How are customer service and technical support?

We use IBM technical support not so much per year because everything is clear and has procedure, and most of the time all migrations or upgrades will be prepared and tested before moving to production environment. Sometimes, we face complications while moving to a newer version, where we share such cases with IBMi team. It is very seldom when we do not have the time to research and find the solution. That's when we contact IBM technical support.

We are also in contact with the application supplier, who can provide any request from our side with the fix needed. The deployment will be at our level, first on the testing environment and after the result will meet our team expectations, we deploy it on the production environment.

Which solution did I use previously and why did I switch?

I didn't use any solution previously.

What about the implementation team?

We are a team of three people. We are responsible for the deployment of the database as well as switching from one machine to another.

We are responsible for OS upgrade. When we are moving from one version to another, sometimes I make plans for that. I also take charge of some other parts because we share everything in the team.

What other advice do I have?

I would say if you are not using the IBMi solution, you are missing something. You should at least know about this solution. I was an IT support previously, and When I started to use IBM Power Systems, I fell in love with this machine due the professionalism, solidity and high scalability . 

The biggest lesson that I have learned from using this solution is how not to have a single instance of failure. These machines don't die and don't have any problems. For me, it was astonishing to be able to switch disks or the power supply without turning off the machine. It is a reliable and great solution.

I would rate IBM Power Systems a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SysArchi8bbf - PeerSpot reviewer
Sys architect at a retailer with 1,001-5,000 employees
Real User
The hardware is rock-solid and reliable but the Power Systems can be a tough sell
Pros and Cons
  • "From a reliability standpoint it has provided us with excellent performance."
  • "The lack of software vendors moving onto the platform, as opposed to fleeing the platform, is an issue."

What is most valuable?

The Power hardware is rock-solid and reliable. You can't really ask for better hardware support, software support and reliability of the equipment. It is very powerful for what it does. 

How has it helped my organization?

From a reliability standpoint it has provided us with excellent performance. 

We are in retail and we can't send technical people out to retail locations. We have to have a system that is very reliable, that will basically run 24/7, 365. In some cases, we have had the same chassis in a location for 10 years. For the most part, it takes its normal fans and power drives and power supplies, but it's the same chassis that has been sitting there running. That's why we continue to purchase IBM and Power equipment.

The Power Systems can oftentimes be a tough sell because it is much more expensive than Commodity X86 hardware. But it's not a dollars and cents kind of thing. It's the fact that we don't spend dollars and cents. It's the reliability. The fact that we've been able to use the same procedures and processes in our stores for so long is a huge benefit.

What needs improvement?

We are a special case, because what we want is the cheapest Power box we can get in all of our locations. That is not the way the industry is moving.

Cloud would be a great option, if you didn't get the worst internet connections in the world in very remote locations. That's where we are in a kind of unique situation. We have to have the processing power at a location, but we don't have the luxury of a good internet connection. In some cases, we have DSL. That goes down for days. You can't have a Cloud-based solution. You have to have something that can process on-site and retain and then batch upload data.

The lack of software vendors moving onto the platform, as opposed to fleeing the platform, is an issue.

For how long have I used the solution?

I have been using Power since the early 90's. Right now I'm using version 4, all the way up to 7+. I'm using it for AIX. I would definitely be interested in upgrading to POWER8 in the future, but it comes down to cost. It's always cost, especially in retail.

What was my experience with deployment of the solution?

We transitioned not too long ago from POWER6 to POWER7 equipment. Literally, it was just moving the Powers from one system to another. There were no questions about compatibility, it was just a move from here to here. You take care of some base prerequisites and you are done.  

OS upgrades are non issues. You just do them. Typically, we're only doing them because a vendor or an application needs it, but they work. Often there is very little downtime and no need to roll back, it just works. The same can't be said for a lot of the competitors' products.

How is customer service and technical support?

Both software and hardware support are wonderful. They are very responsive and knowledgeable. We deal with the field service technicians, the IBM CEs all the time. Usually it takes only one visit to fix the problem, which is huge. They get stuff done. 

Whereas, with some other two-digit vendors, two-letter vendors, that is not the case. In fact, we even saw discrepancies between IBM's Power and Lenovo's x86 support structure. We've actually moved some of our x86 systems away from Lenovo because the support structure isn't as good as what we were used to.

How was the initial setup?

Setup was a non-issue. The upgrades are complex, but it's easy to figure out what you have to do.

What's my experience with pricing, setup cost, and licensing?

Power certainly isn't a great value proposition. A lot of that has to do with the fact that everybody else in our industry, from a software or maintenance standpoint, is moving away from it. 

Because of the cost I am rating them a six.

It is designed for a large workload, as opposed to a small workload. For our circumstances, and even as an independent, I can't buy a Power system to experiment on. It can't happen. You cannot buy them.

Even if you can buy them, I don't have $6000 to $10,000 to drop on a toy.  As far as I know, there is no enthusiast. There is no developer world to do that. You either have to have a big, massive system working for a corporation or you don't touch it. It's a non-starter, as far as open source software is concerned. Either you're doing it for a business, or it's not happening. That's when there are huge problems.

Which other solutions did I evaluate?

I consider other options all of the time but it's simpler to just keep going with what we have. 

We also like what Power does. It's very reliable and very powerful. And because of the code compatibility we are able to run the same programs today that we did back in 1992. That has a lot to do with it. There is no cost to upgrade the software side of things. It's just a hardware upgrade, in some cases.

What other advice do I have?

Ten or 15 years ago, software would have been written. There would have been Linux and Power, and maybe Windows, but nowadays it's Linux or it's the Cloud. You can run Linux on Power, but not for what these clients want. They want x86. They want Intel software, Red Hat or centOS on x86. 

Our software vendors, at least in our retail locations, are moving away from supporting Power. In fact, I'm shocked that they do some days. Whereas, our datacenter loads, those stay the same. Those are still going to be continuing to run what they are, because most of the major players, database systems and ERP systems, still continue to support Power.

I would not consider IBM to be a market leader in terms of servers. The reason is because if you go around and you ask people about a server, they don't talk about IBM. Maybe 10 years ago they did, but now it's HP. It's maybe Lenovo and it's Dell.  When you start talking servers, people don't think IBM. They think x86. That's where IBM dropped the ball, in some regards, because why would I think of them?

I can't buy them. I can't get them on the used market. I can't run them. I can't develop software for them. Though it's a different situation when you talk about the Cloud. That's when people tend to think more about IBM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Atif Najam - PeerSpot reviewer
Chief Information Officer and Program Lead at Gatron Industries Ltd
Real User
Top 5Leaderboard
Reliable, resilient, and high-performing
Pros and Cons
  • "IBM Power Systems' best features are its reliability, resilience, and performance per rack unit."
  • "One of the main challenges with IBM Power Systems is the functionality of live partnership mobility."

What is our primary use case?

Most of our landscape is on IBM Power Systems.

What is most valuable?

IBM Power Systems' best features are its reliability, resilience, and performance per rack unit. IBM Power Systems gives a 75% reduction compared to Intel.

What needs improvement?

One of the main challenges with IBM Power Systems is the functionality of live partnership mobility. When you're running an L4 on one physical machine, and you want to migrate to another physical machine running live, it's very cost-intensive. In addition, IBM Power Systems is less user-friendly than competitors like VMware or Hyper-V. With IBM Power, you have to go to a command line and configure things one by one. In the next release, I would like IBM Power Systems to include a visual operational management console where I can manage all my IBM Power machines end-to-end. I would also like to see hyperconverged systems with their own storage.

For how long have I used the solution?

I've been using IBM Power Systems for a year and a half.

What do I think about the stability of the solution?

IBM Power is pretty stable - I would rate its stability at 4.5 out of 5.

What do I think about the scalability of the solution?

IBM Power is scalable - the amount of memory and number of CPU codes that one system can host is twice that of an Intel machine.

How are customer service and support?

IBM takes its support very seriously - whenever you contact them for support, the people who onboard will know how to resolve the issue smoothly. Also, because IBM owns all the hardware in its machines, they don't refer you anywhere else, they take care of everything themselves.

How would you rate customer service and support?

Positive

How was the initial setup?

IBM Power is a bit complicated to set up compared to Intel-based hypervisors. 

What's my experience with pricing, setup cost, and licensing?

Everything that is available on the cloud version is available on-prem as well. IBM Power is more expensive than other rack-mount servers, and you have to have a license for everything, including cores and memory.

What other advice do I have?

I would give IBM Power a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
David_Wood - PeerSpot reviewer
David_WoodSenior Project Manager at CFMEU
User

In the next release, I would like IBM Power Systems to include a visual operational management console where I can manage all my IBM Power machines end-to-end. - IBM have provided Navigator for i worth checking out. 

reviewer1070442 - PeerSpot reviewer
System Administrator at a energy/utilities company with 10,001+ employees
Real User
Scales very well and is pretty easy to set up but is a bit expensive
Pros and Cons
  • "What we like the most is the ability to upgrade the scaling of the system itself. Whenever we need extra storage, we can do that. Whenever we need extra memory, we can do that as well. It's fast and it's available."
  • "The pricing of the product could always be lowered."

What is our primary use case?

We use the solution primarily to provide services for the employees in our institute. Basically, it's the domain active directory. We also use it for its own server and providing the internet and our email server. We shifted recently to the Microsoft Product F365. We got the enterprise license for that as well. We don't use it to provide cloud services. We actually provide local services.

How has it helped my organization?

The older version of the servers that we had was the Dell Edge. The Dell Edge was a very old model and it had limited hardware capability and storage capacity. We had unfortunately faced some problems with providing for the new services due to these limitations. I'm talking about financially providing for the new service. 

The improvement was quite noticeable when we did the upgrade. We had faster service, better internet connection, and a more stable internet connection. We had a very stable active directory. I would say that whenever the users wanted to log in, we had no delays in creating the user profile and having the user access the server services such as Outlook or the internet. A firewall was installed also. The improvements were on a network scale, as well as the scale of the service. 

What is most valuable?

What we like the most is the ability to upgrade the scaling of the system itself. Whenever we need extra storage, we can do that. Whenever we need extra memory, we can do that as well. It's fast and it's available.

What needs improvement?

Thus far, the solution has been sufficient. I can't think of an area that really needs improvement at this time.

For the time being, our need is limited to certain features that are completely available in the Power Systems that we use. I can't say that we need an extra feature, or, at least, not in the near future.

The pricing of the product could always be lowered.

For how long have I used the solution?

I've been dealing with the solution for two years. It was purchased in late 2019.

What do I think about the stability of the solution?

It's not the hardware itself that's unstable as much as it is the software. The hardware is stable enough. However, the software from time to time requires maintenance, and that requires us to reinstall some of the features. Sometimes we face problems with upgrading to newer versions or updates. Occasionally, we have to revert back to an older version. That said, in terms of the hardware itself, it's stable enough. We haven't had any failures so far in the hardware, with the exception of hard drives.

What do I think about the scalability of the solution?

The scalability of the solution is excellent. It's very easy to scale and you can expand as much as you need to rather quickly.

Currently, we have between 350 and 450 users that access the solution.

In general, we do plan to increase usage. We're looking to have another server installed on a different site to upgrade the existing one. Right now, they're getting their services via a link from our servers, however, we are required to have a dedicated server on that different site to provide them with the services directly.

How are customer service and technical support?

We have divisions. Everyone has their specialty in terms of maintaining the servers. In terms of software, we have a system administrator that takes care of the software. In terms of hardware, we directly communicate with the service provider. They come and they take a look if, and only if we require some upgrades. That said, there's been no hardware failure before. 

What we do is if there is any upgrade done to the servers, we use a tender system. We announce that we need an upgrade, and three companies come forward saying that we provide this upgrade to this system that you have, and we usually select the proper one either by price or by standards. If they meet the standards of the upgrade that we need, then they do that. However, if we require services for the hardware that we have in the company, then the one that we bought the hardware from is the one who does the service. The agent of IBM is local. He knows the servers, and he does the maintenance on them.

How was the initial setup?

The initial setup wasn't complex at all. We were familiar with how the systems are and the system that we wanted to install. The shifting from an older generation, an older server, to the new server wasn't done, actually. We had a freshly installed active directory. We improved the structure during the shifting phases. The only thing that we actually did for deployment was that we had the deployment imaging ready when we did it, and we customized it based on a virtual machine.

When we installed the virtual machine, we did the testing to scale the deployment prior to the arrival of the servers, and then we did the installation directly. We had everything ready. The only thing that we shifted was the user data from the old server to the new server. That took a while. Other than that, the deployment was straightforward.

What's my experience with pricing, setup cost, and licensing?

The cost could always be lower to make it more affordable to organizations.

Which other solutions did I evaluate?

We did look at Dell Systems, however, they were very expensive.

What other advice do I have?

We're just a customer. We don't have a business relationship with IBM.

In general, I would rate the solution at a seven out of ten so far.

While every organization has to choose its options based on their requirements, I can say that this particular solution has met our needs quite well.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free IBM Power Systems Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Product Categories
Rack Servers
Buyer's Guide
Download our free IBM Power Systems Report and get advice and tips from experienced pros sharing their opinions.