Reliability would be the strongest thing. Speed and performance are a couple of the other top ones.
It director
Helps our run times and our batches run faster, allows us to deliver better SLAs
What is most valuable?
How has it helped my organization?
It helps our run times and our batches run faster. It allows people to get their job done faster. It allows us to deliver better SLA's. I'm not sure that it uniquely positions our company in our industry.
What needs improvement?
I don't know how you can improve on something that is as stable as it is.
IBM changes licensing, so to speak, with the wind. You never know what they're going to go with. It would be nicer if it were simpler. And, maybe not so costly, that would help.
For how long have I used the solution?
I've been using AIX and Power for about 20 years.
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IBM Power Systems
December 2024
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What do I think about the stability of the solution?
Stability is 100%.
What do I think about the scalability of the solution?
The boxes we bought, they're probably not really scalable, because we locked into 850s in a lot of them, but the 870 is more scalable. I think for what we have, and the size, they do fine.
How are customer service and support?
I've used them over the years, but not in a while. In the past they were very good.
How was the initial setup?
Straightforward, as are the upgrades.
What was our ROI?
When upgrading from previous versions, in terms of ROI, maybe now there's a little bit, but at least that way it's always backwards compatible, so we don't really have any upgrade issues. I guess the payment back would be the low likelihood of failure or failed upgrades.
We just moved to POWER8 this year, and we saw a big improvement from POWER7.
What's my experience with pricing, setup cost, and licensing?
It is costly compared to other solutions but we justify it by the reliability.
Which other solutions did I evaluate?
We didn't consider competitors for this part of our environment. We chose IBM for its reliability. It runs our Oracle back end systems.
What other advice do I have?
We have four 850s and one 870. We use them for AIX.
When I think servers, and market leaders, I think of Intel. Since they got out of that business, IBM is a leader in what they're focused on right now, which is Power, mainframe. That's really the only thing that is left. They have no competition.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at a media company with 501-1,000 employees
We see a big difference in the processing for JDE 9.1, it's faster; and the system is always up
What is most valuable?
Faster. We use JDE 9.1, and from the time that we started using the POWER8 hardware and processors, we could see a big difference in the processing for the JDE 9.1.
How has it helped my organization?
From an IT perspective, on my side of the systems, we don't have the JDE CNC team down on us all the time trying to blame everything on the system running too slow. Now they can't blame it on us because everything's so fast, they're just amazed by it.
We're in oil and gas and I think, right now, we're on the top of our competitors with the systems that we've had. From some of the other companies I've talked to, they're still using old IBM systems or they've gone to other platforms.
What needs improvement?
The CPU. It could always get faster. Pricing's always an issue - with every company; it could always be better.
For how long have I used the solution?
A year and a half, roundabout.
What do I think about the stability of the solution?
On a scale of one to 10 - I've been doing this for 30 year's - I'd give it a ten, being the best. They're always there. They're always available. When the other platforms are going down, and they're working on them all the time, mine's always up. When the other platforms are having security issues, no one's getting into mine.
How are customer service and technical support?
Very good. Sometimes.
I have one thing that I have a problem with, it's when they outsourced everything to India. I would rather have gum surgery than get on the phone and talk to somebody to try to put me with a technical consultant. Whenever I do get someone who picks up the phone here in the USA, I think, "This is going to go quick." It just never does when I get someone else, and my colleagues feel the same way.
Which solution did I use previously and why did I switch?
We were using the POWER7 and moved up to the POWER8, because our contract was running out and we got a pretty good deal to move up to POWER8 hardware.
How was the initial setup?
It was complex. We had IBM lab services come do it for us rather than our business partner, and it went well.
What was our ROI?
We see a return on investment from the move to POWER8.
Which other solutions did I evaluate?
Only IBM, for now.
What other advice do I have?
We're using POWER8 with IBM i.
It let's me work more efficiently. Keeps me around a lot longer.
I consider IBM to be market leader in servers. To remain a market leader in the servers sector they need to keep doing what they're doing. I think they're going in the right direction.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IBM Power Systems
December 2024
Learn what your peers think about IBM Power Systems. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Solution architect
Scalability allows very small and Fortune 100 companies to take advantage of the reliability
What is most valuable?
I think that it's reliability and availability. Also, the ability to scale and do some of the newer things with replication, with the storage. They help the Power to really stand out.
How has it helped my organization?
For me, personally, I've been around Power, IBM i, since it was System/38. It's been a long time. Personal knowledge of it is my strength. I can relay that into solutions for our customers.
What needs improvement?
For the i customers, I think that Power, the horsepower, has always been there. So, I would like to see something more on the lower end, where they would make it more cost effective for the small guy, rather than the big guy.
They need to work a little bit more with the smaller guys. Help to make it easier for them to move, to get going into the system. They need to be a little bit more competitive with the Intels of the world.
What do I think about the stability of the solution?
I think they still claim "five 9s" availability. I would have to agree. In my experience, starting out as a CE back in the day, they were always very reliable, very easy to fix when they did break. With some of the other RAS things that they've put into these boxes, they're the best.
What do I think about the scalability of the solution?
The scalability is the great thing. You go from very small systems, mom-and-pop shops, to Fortune 100 companies. That's the biggest thing, the scalability.
How is customer service and technical support?
We have worked with tech support for issues that have arisen. Sometimes, it's not really hardware related. A lot of times it's code related, but they're always very responsive and able to resolve the problems quickly.
How was the initial setup?
In terms of the upgrade from different versions, I think after we got past the jump from Syst ARIS, back in the day; and then, when we went from versions like 6 to 7, or 5.4 to 6, those were the really tough versions.
Now, the version upgrades are very smooth.
What was our ROI?
We do see return on investment by upgrading from version to version.
I don't think that it's so much power, speed; it's the feature functionality. Some of the newer things that you are able to do with the newer versions, more so than the old days, when it was, "We get X amount of speed." That doesn't happen as much as the new features that are available.
For example, some of the Java things they're doing. Some of the things security-wise, there are a lot of great enhancements.
Which other solutions did I evaluate?
We are strictly IBM.
We go with Power Systems because the reliability and the availability of the systems are key. They are the best systems, as far as reliability and availability go.
What other advice do I have?
We are a business partner, so many of our customers use different versions from 5.4 up to 7.3. Most use IBM i. We do have customers that run POWER8, but we have other customers that are running on POWER5, POWER6. We're trying to get them to move to POWER8.
I would say IBM is a market leader in the server industry. It's hard because, for what my company does, as a business partner, we're not really placing too many new servers. But the customers we have are very loyal and very committed to the platform. I think that, as long as IBM takes care of the customers that they have - there is no better customer than the one you have - take care of those customers and they'll be fine.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Implementation
High performance means fewer machines, fewer servers, and scalability is great
What is most valuable?
The performance, the resiliency, and in the capacity that IBM provides the customer, that you can support old versions like, for example, AIX 5.3/ 6.1 in the new versions.
How has it helped my organization?
In our case we are a business partner, we sell solutions. But I think what our customers appreciate most is that they can save space, since Power is high performance. You can have fewer machines, fewer servers and good performance in your environment.
What needs improvement?
Since the cloud is so in demand right now, there is a feature that VMware has which is vMotion. I would like this with PowerVC, NovaLink, PowerVM. I would like IBM to improve that feature so that we can sell it to our customers and improve their satisfaction.
IBM is definitely a market leader in servers but to maintain that position it needs to improve how the information gets to the customer. Sometimes IBM is very good at doing new things but nobody knows about it.
For how long have I used the solution?
We have been using Power since before it was named Power, RS/6000 and the like. We've worked with POWER more than 10 years.
What do I think about the stability of the solution?
We had issues, but not so big. Most of the time they have been simple things, performance, microcode updates and things like that; but never a big issue that I can recall.
What do I think about the scalability of the solution?
I think scalability is wonderful because you can get start with a small machine and you can grow as you want.
How is customer service and technical support?
In our regions it's Argentina that provides the service to us. It's very good. They always help us.
How was the initial setup?
It's straightforward, it is very simple.
What was our ROI?
When it comes to upgrading from POWER7 to 8, or other upgrades, there can be a return on investment because you can use some parts of a POWER7 machine and build them in to a new POWER8 and I think it's a cost savings for our customers.
I don't know too much about licensing or prices or the like, even though I get involved in the configuration, presales and that kind of thing. I am just hoping to see what is coming with POWER9.
Which other solutions did I evaluate?
We haven't considered any competitors at the moment, but we do have competition back there in my country, of course. We chose IBM because of its performance, resiliency and the capacity you have to make LPARs. It's very good.
What other advice do I have?
We have POWER8, POWER7, we still have some POWER6 and some POWER5. We're using it for AIX.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Regional VIP cloud hosting at a tech consulting company with 501-1,000 employees
Convergence means all of our storage, processing, database in one platform
What is most valuable?
I would say the converged feature. You can have all of your storage, your processing, your database, everything in the one platform, and all under IBM. That's the best part of it.
How has it helped my organization?
It has helped them improve in a lot of ways. It has improved their efficiency as well as their scalability, from a growth perspective. They want to add more servers, more processing power, things like that. They can be much more easily done now.
What needs improvement?
I would say that in general we would prefer it if the software was more transparent, in terms of how you are using it.
Right now it depends on the level of the system and how much more you might have to pay for the same software. And being a cloud provider, we get into a lot of situations where our customers might need just a fraction of a processor, but they still have to pay for a bigger portion of the software costs.
For how long have I used the solution?
We have been providing this for the last 15 years.
What do I think about the stability of the solution?
Upgrading from POWER7 to POWER8 was not a big deal. It was pretty straightforward, I would say. Going from version 5.4 to a 6, that was more of a challenge, but now it is pretty stable. We have some partitions running 7.3, some running 7.2 version. All over the map.
What do I think about the scalability of the solution?
Scalability is great. With the VIOS, the Power and the Power platform, we can virtualize. We can create many more LPARs.
It is definitely a more flexible solution, compared to earlier versions. You want to be able to cater to multiple customers on one particular system. We have dozens of systems running in our environment right now.
Back in the day, it used to be more hardware-centric. Now, with the software version, it is much easier for us to create multiple partitions. We may run a POWER8 system with 20 cores, and we could have, maybe, 30 customers on that one box by slicing and dicing it. So it is pretty good, from that perspective.
Which other solutions did I evaluate?
We are the service provider and so we have the IBM i at every level in the cloud. This is pretty much due to the demand from the customers. It's not us, it's really our customers asking for it.
We also work with other solutions. We do everything; we do Windows, Linux, AIX, as well as IBM i. All different platforms.
Compared to Intel, Power is a much more stable solution. Security is also much better. Compared to the other platforms, Power definitely has more capabilities.
What other advice do I have?
There are not many companies in the US who can provide the IBM i platform in the cloud so we are uniquely positioned in being able to cater to that particular requirement of our customers.
I would consider IBM to be a market leader from the Power side, but not in other areas. I think they were getting there but they made a big mistake by selling the PureFlex to Lenovo.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Admin
Backups and data recovery work great; it actually helped us move up in market share in our industry
Pros and Cons
- "The backups work great, data recovery works great."
- "Everyone likes speed. Not that speed has been an issue up until now but you can never be too fast."
What is most valuable?
The hardware keeps getting better. We're hoping for a POWER9 announcement here so we can try to roadmap what we're going to buy next.
The backups work great, data recovery works great, and as far as customer innovations, they can connect to us, we can get them what they need, and it gives us the tools to give them what they need.
How has it helped my organization?
POWER8 was a huge upgrade. I think we had POWER6s before, and just the I/O and getting the information we need faster to the customers. We had a little saying of "one click, two seconds," get them what they needed, and POWER8 helped us get there to provide that for them.
We're in the insurance industry and we actually moved up in our market share because of it. We started being able to make remote apps that our customers could get to. Then call on that backbone, of that system, and enter information, upload it to us, those types of things, all tied in, that we probably couldn't have done with the POWER6
What needs improvement?
That's why we came to the IBM Power Systems and IBM Storage Technical University conference, to see what's coming next, to see what we can maybe take advantage of.
Speed. Everyone likes speed. Not that speed has been an issue up until now but you can never be too fast.
I know we have some Windows stuff in-house and I know they have some data deduplication, so I want look at and see some of this newer stuff; we'll take advantage of that. It's something we'd like to see in POWER8. I know some people save stuff in two spots, and then it's four spots, and then it's in 400 spots. And how do you clean that up?
For how long have I used the solution?
I've been there ten years and they've been using it since before I started.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
Absolutely none. No issues. I think we added some hard drive space. I was scared at first because I didn't know - I came from a Windows side of the world - thinking, "This is going to be end of days," and it was a none issue. It was really easy.
How are customer service and technical support?
They're great. They answer the phone, they call me back. Sometimes I get busy and forget to email them back, and they remind me, "Hey, are you still having problems? We're here, whatever you need." And, they're pretty fast, pretty responsive.
Which solution did I use previously and why did I switch?
The DB2 for the database is our backbone of our system, we run off that for everything, so that's what brought us to POWER. Our web servers point to it, our mapping servers point to it for mapping solutions. Everything points to that and it's what we run off of.
How was the initial setup?
The upgrade from POWER6 was really, really simple. We upgraded the operating system and just did a backup and a restore, or a backup off the old hardware, restore onto the new.
What was our ROI?
I don't get to look at most of that. It's kind of above my pay scale, but from my understanding, from what I've heard through the grapevine, ROI is there.
What other advice do I have?
We have the POWER8 boxes currently, we have four of them with IBM i OS installed. We currently have two sites and they kind of mirror each other, and then we also use the IBM's Lotus Domino installation for our email.
I gave it a nine out of 10 because no one's perfect; and it's not free. But you also get what you pay for.
I consider IBM a market leader for servers, absolutely, hands down. For our business, we'll probably never not have an IBM box in-house. And I know we just keep doing more and more with it. They keep putting more and more features into it, more stuff for us to take advantage of. I don't know why we would go elsewhere.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution engineer with 51-200 employees
The improved SMT has helped open up boundaries for applications that can use it
Pros and Cons
- "The SMT that they've improved has really helped open up boundaries for other applications that can use it."
What is most valuable?
I can get more work done with less hardware. The SMT that they've improved has really helped open up boundaries for other applications that can use it. The ones that can't, they're still single-threaded, still waiting on the CPU cycle.
How has it helped my organization?
When using it with the virtualization, we've finally gotten to the point of being able to do what VMware VirtualCenter does, but we do it more robustly, a lot faster and probably easier.
What needs improvement?
I don't know yet. We have got scalability, resiliency. We can move it from one system to another.
Licensing is always going to be a problem, because it used to be based on, "This is a CPU, this is the memory, this is your footprint." Now, with virtualization, that one CPU can be carved up 100 different ways, so why should I be charged for that use rather than a single CPU, a single socket? But businesses have to make money.
For how long have I used the solution?
I have been using Power for maybe 15 years; POWER8 since it came out, a couple of years ago.
What do I think about the scalability of the solution?
No we haven't. We pushed it as far as it could go. There have been times I've put maybe 60, 70 machines on a single POWER8 box which, with the poll sharing and the resource sharing, you can do but you have to actually plan it out accordingly.
How are customer service and technical support?
It's like any other support organization. You can get some top-notch people, and then you can get some who you have to escalate. If you don't escalate, you're not going to get the support that you need. But overall, response has been pretty good.
Which solution did I use previously and why did I switch?
Intel was the previous solution. The performance wasn't there. Linux on Power, I believe they're one of the first implementers on it. I think that was under POWER4, when no one knew anything about it. But it worked, worked beautifully. The hard part was I couldn't move that workload from one machine to another because it wasn't available. But it's a lot more robust now.
With Intel, it's a matter of complicated instruction set versus reduced. Using Power we get more scalability, more power, less need for resources, hardware, etc.
How was the initial setup?
It's not as easy as clicking boxes and setting up Windows. You have to actually do a lot of pre-planning, a lot of figuring out whats your workload is, what your footprint is, your memory size.
You can get a person who has never seen it before to be able to do it themselves. With the cloud offering, it's point and click, literally. The resources are there. They tell it what they want, where they want it, how much they want, and click, they have a machine.
What other advice do I have?
I mostly use AIX along with some Linux, POWER8 and POWER7.
It's hard to say how the Power system uniquely positions our company in the industry because we try to do everything. But we usually try to push the Power first. Our company mainly started with strictly iSeries, so you can't run that on Intel. So when Power came out and showed that it was a much better workhorse for the iSeries, it was good. Life was great. Actually, I believe iSeries was virtualizing long before Intel even thought about it. But some of the iSeries guys will tell you, "We don't know what it is."
Regarding the OpenPOWER Foundation, it has offered us a faster way of deploying multiple systems in a shorter amount of time. In the good old days, it would take you a few days just to create one system. Nowadays, you can possibly deploy 10 in the time it would take one.
I consider IBM a market leader in the server sector, compared to Dell and Lenova, because, they have more robust, faster hardware that can be deployed and implemented a lot faster than Intel, even with VMware.
VMware has point and click, but there's a real steep learning curve in your networking, your shared resources, your performance tuning and your troubleshooting.
In order to remain a market leader I would say that IBM needs to stay ahead of the curve. They need to listen to what their customers are saying as far as, "I want this feature or that feature." If it can be done, do it. If it can't, let the customer know. "Hey, we'll look at it and get it in the future."
I would definitely recommend Linux on Power rather than Intel.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect
LPM is very helpful in our environment and our customers are happy with the performance
What is most valuable?
The new thing which we have brought is LPM. Although it was available with POWER7 as well, but that does help us out a lot.
How has it helped my organization?
Honestly, the customer is always happy if he gets good performance.
What needs improvement?
I would like to have some stats where the CPU is getting utilized and to see how much of the actual CPU I'm using. It's like hypervisor stats which I should be getting.
Also, if I could get a similar thing on a cloud, so I could switch from cloud to datacenter, datacenter to cloud. It should have that flexibility somewhere.
For how long have I used the solution?
About three years.
What do I think about the stability of the solution?
No, we've never had any issue in terms of stability. It's always better. We don't see unexpected outages. So, that's the best thing.
How are customer service and technical support?
It's good. We normally have them for problems with the hard drive, and for the software it is also fine.
Which solution did I use previously and why did I switch?
Some of our colleagues that attended the conferences, they were excited about the new features, that's the reason we brought the POWER8 into our system.
How was the initial setup?
I don't think we know IBM initial setup because we have some colleagues working for a long time and they have much experience with this kind of set up.
It was straightforward.
Which other solutions did I evaluate?
We have done testing with Intel, we have done testing with POWER, and the performance we were getting with POWER is actually very good compared to what we were getting on the other systems. So that's the actual background.
What other advice do I have?
Majorly, what we have is on POWER8. We have POWER systems, we others for development and testing, environment hosted, but all the production is majorly on POWER8.
Currently, I see IBM as a market leader in the server sector. And I see, there are a lot of other options that are coming, such as cloud-based, AWS and the like. We are people who like to test and see if we keep the same thing for a longer period on the market.
To continue to be a market leader, I personally think IBM should be on the cloud, more in the cloud space. That is something that they should do much faster now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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