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it_user758205 - PeerSpot reviewer
Support implementation team with 501-1,000 employees
Vendor
Combines reliability with the most powerful chipset for midrange environments

What is most valuable?

First of all, the reliability. Also, Power really is the most powerful chipset out there for midrange environments. Performance is also very important for me and all of the customers that I'm supporting.

How has it helped my organization?

Reliability and the performance. 

For management, they feel more secure. They feel they are not just running on any platform, on some Intel base that is going to fail sometimes. They trust that they are going to have 99.9% reliability. They are going to have customers satisfied who are accessing those new services that IBM is implementing. They just trust in Power, really trust in them for their reliability.

What needs improvement?

Right now, in our region, they are moving to contracting things over the cloud. There are some services that we are providing - we are leasing space, we are leasing machines. If customers could truly license cloud-based or, possibly, acquire cloud-based capacity to process things over the cloud, that would be great. That would be an improvement.

For how long have I used the solution?

Almost six years.

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What do I think about the scalability of the solution?

We have never had any issues with scalability. It's the other way around. Customers like the Power system with IBM i because they can move move forward, they can acquire new equipment, they can upgrade versions of the operating system without affecting what they developed years ago.

How are customer service and support?

I'm part of the support team where I work for. The support team at IBM is just excellent.

Which solution did I use previously and why did I switch?

Our clients choose Power because they trust the platform. They trust IBM i. They are really comfortable with it. We even have new customers that had not previously used Power's servers or IBM i. They are moving to the platform because of trust, not just in Power itself, the hardware, but also their trust in IBM, the trust in their delivery, the trust in their support.

How was the initial setup?

In terms of upgrades, if you compare it with other platforms, it's very straightforward. It's very easy and the documentation is very clear with everything that you have to take into account.

What was our ROI?

When moving from previous versions to POWER8, or in general when upgrading, you see a return on investment. You get an improvement in technology and that means customers trust in the platform, that they are going to invest money and they're going to get that money back. Not just in terms of upgrading the versions because they're performing badly, but in reliability for the customers because of the service they are providing.

What other advice do I have?

IBM is a market leader and to stay there they need to keep going with the trends and the customers, keep moving towards the cloud, keep going in the cognitive area. IBM is going to be at the top of the list for a while.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1406979 - PeerSpot reviewer
Senior Business Consultant at a tech vendor with 10,001+ employees
Consultant
Hypervisor is the most useful, and it has good scalability and stability
Pros and Cons
  • "I use the hypervisor of IBM Power Systems a lot."
  • "Its price can be improved. It is too high."

What is our primary use case?

We use this solution for the cloud and for some requirements related to the database.

What is most valuable?

I use the hypervisor of IBM Power Systems a lot.

What needs improvement?

Its price can be improved. It is too high. 

For how long have I used the solution?

I have been using IBM Power Systems for about eight years.

What do I think about the stability of the solution?

It has very good stability. It has five nights of stability.

What do I think about the scalability of the solution?

Its scalability is very good. You can scale it based on your demand and needs. We have four people who use this solution.

How are customer service and technical support?

Their technical support is good. I would rate them an eight out of ten. It should be easier to contact technical support, and their response time should be quicker. 

How was the initial setup?

The initial setup is a little bit complex. You need to have some technical knowledge to set up the system and interfaces. The deployment took about eight hours. 

The implementation strategy depends on the strategy of IBM and our enterprise.

What's my experience with pricing, setup cost, and licensing?

Its price is too high.

What other advice do I have?

Before implementing a solution, analyze the good points and benefits of different solutions, and make sure that the solution meets your requirements.

I would rate IBM Power Systems an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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December 2024
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reviewer992079 - PeerSpot reviewer
Systems PreSales Engineer at a computer software company with 51-200 employees
Real User
Secure, fast processing, and reliable
Pros and Cons
  • "IBM Power Systems are secure and have fast processing."
  • "The solution could improve the memory database for better integration with SAP HANA."

What is our primary use case?

The solution is used for defense purposes. It is used in many places, such as banks.

What is most valuable?

IBM Power Systems are secure and have fast processing.

What needs improvement?

The solution could improve the memory database for better integration with SAP HANA.

For how long have I used the solution?

I have been using IBM Power Systems for approximately three years.

What do I think about the stability of the solution?

The solution is reliable.

What do I think about the scalability of the solution?

IBM offers all business-size solutions. They can offer entry for small, mid-range, and higher-end enterprises solutions.

The solution is easy to scale-out and scale-up.

How are customer service and support?

I have not contacted the technical support of IBM. However, if my customers have issues they contacted IBM directly.

How was the initial setup?

The implementation is straightforward.

What about the implementation team?

IBM does the implementation of the solution for my customers.

The solution does require some maintenance and we provide maintenance services to our customers.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very good because we can beat any other competitor with the pricing. Lately, they have offered good pricing for their customer.

There are different licensing models depending on the user's requirements.

What other advice do I have?

I rate  IBM Power Systems a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
it_user758202 - PeerSpot reviewer
Aix engineer at a tech services company with 1,001-5,000 employees
Consultant
We're able to streamline and clone our systems and provides unlimited growth

What is most valuable?

I'm not sure of the actual term, but being able to delegate and take back the chips, and DB2. DB2 is a must.

How has it helped my organization?

We're able to streamline and clone our systems. All of our systems on the floor do the exact same thing, and that works for us.

What needs improvement?

Not sure. Everything works great.

IBM does a great job of incorporating the latest technology, but it's hard to give IT a 10 out of 10, we're always growing and fluctuating. 

What do I think about the stability of the solution?

None at all. (Then again, we keep developers off our systems). 

What do I think about the scalability of the solution?

No issues. Unlimited growth with Power.

How are customer service and technical support?

We have CE's and they're awesome. Scale of one to 10, they're tens.

Which solution did I use previously and why did I switch?

We've had Compaq, we've had Solaris, we have Dell for our workstations, but IBM for our "big iron." It does what it's supposed to do, better, faster, and more efficiently. We also chose IBM for the support and the products.

How was the initial setup?

Very straightforward. The field engineers usually come in and place the hardware on the floor and install it, and we take it from there. 

What was our ROI?

Compared to what we've dealt with, with Sun Solaris/Oracle and Compaq, the cost model is great.

In terms of the upgrade from previous systems to POWER8, we've seen a return on investment. We're able to do more with less. We're actually using fewer engineers to do it. I'm kind of skeptical that we could do even more with even fewer engineers, but yes, it can always be improved.

What other advice do I have?

We have the whole scope of hardware, and we're running AIX 7.2. We have POWER7, POWER8. We actually still have some POWER5 on the floor. 

Power uniquely positions our company in the industry because of the unlimited growth.

I consider IBM to be the market leader in servers. They just need to keep doing what they're doing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user626946 - PeerSpot reviewer
Sr. Systems Administrator at a financial services firm with 201-500 employees
Real User
Flexible and powerful operating system gives us added security features
Pros and Cons
  • "On the security side, we get regular security patch updates and system hardening. There are free tools available to harden the system."
  • "One of the features that we would like, and I think they are also adapting to the latest trends in the market, is to make it more open, more flexible... With VMware, anybody can create a virtual machine without any knowledge of the server side. But with AIX it's a bit difficult."

What is our primary use case?

We are using it for database servers, and performance-wise it is one of the best available servers in the market.

What is most valuable?

For me, the AIX operating system is one of the best things because I'm a Unix guy and I like the flexibility of the operating system. It's very powerful.

One of the key features is that the performance is among the best. But also on the security side, we get regular security patch updates and system hardening. There are free tools available to harden the system. It's very unique.

What needs improvement?

One of the features that we would like, and I think they are also adapting to the latest trends in the market, is to make it more open, more flexible. Traditionally the Unix operating system was not very flexible. For example, if you are creating a virtual machine, it is not done the same way you would create it with VMware. With VMware, anybody can create a virtual machine without any knowledge of the server side. But with AIX it's a bit difficult. I think they are already in the process of improving it, making it more flexible and easier to use.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable. We haven't faced an issue with the servers until now.

What do I think about the scalability of the solution?

It is scalable because the POWER8 server, the CPU allows up to eight or 10 cores. And you can add two more, so that is very good. Even the entry-level server will give you the option to have so many running on the same physical server.

How is customer service and technical support?

We use the technical support from a local partner of IBM. They are very good. They know the technology very well and they have been highly professional during implementation and with support.

How was the initial setup?

The setup is really straightforward, it's not that complex.

What other advice do I have?

I would recommend, going for this solution, because it is one of the best solutions available in the Unix market now.

I would rate it eight out of 10. The reason is, as I said, the performance and stability, and the security included with the product.

In terms of selecting a vendor, we first go through the product features and evaluate them and see that the product suits our environment. Then, we look at the various product selection criteria, like ease of use and implementation. We also look at the cost, how costly it is to support in the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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