The platform's most valuable feature is the ability to produce daily summary reports. We can check open and closed tickets. It helps us communicate with the concerned person and address those as early as possible.
Generates comprehensive system status updates for trend analysis, but the customization features need enhancement
Pros
"The platform's most valuable feature is the ability to produce daily summary reports. "
Cons
"Kaseya Vorex's customization features could be better. "
