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Msc Schober - PeerSpot reviewer
Senior Enterprise Architect at Mondess IT-Architects & Consultancy GmbH
Real User
Top 5
A customer-friendly solution that provides 24/7 support and EDR
Pros and Cons
  • "The failure rate is very low."
  • "The solution could provide more frequent updates."

What is our primary use case?

The solution provides 24/7 support and EDR. The failure rate is very low. It is customer-friendly.

What needs improvement?

The solution could provide more frequent updates.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for over 2 years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

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Kaspersky Endpoint Security for Business
February 2025
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What do I think about the scalability of the solution?

The solution’s scalability is great.

4-5 customers are using this solution.

Which solution did I use previously and why did I switch?

I have used CloudStrike. CloudStrike and Kaspersky have the same features but different use cases depending on the customers.

How was the initial setup?

The initial setup is straightforward, even with a catalog of fifty or ten thousand per client. It's on par with similar solutions in terms of complexity. It takes around three months to deploy completely, depending on the customers.

What was our ROI?

The solution is worth considering because you don't need one person solely for administration. You can set up Kaspersky for trusted sites or Active Directory, which replaces a full-time administrator. Handling it is easy, but it might seem complex for a regular administrator dealing with customer support and other tasks.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It has a monthly subscription.

I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

I rate Kaspersky’s ease of management a ten out of ten.

Kaspersky Endpoint Security for Business offers a distinct advantage regarding reports and data protection. For instance, we opt for active tools if a customer uses multiple security vendors. Transitioning to Kaspersky might require removing or replacing existing solutions, which can be costly.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Juan Solano - PeerSpot reviewer
IT Director at Atlantic Quantum Innovations
Real User
Top 5
Bad technical support, but used for endpoint protection, virus detection, and centralized administration
Pros and Cons
  • "We use the solution for endpoint protection, virus detection, and centralized administration."
  • "We are having some troubles because some American companies we work with don't want to work with Kaspersky."

What is most valuable?

We use the solution for endpoint protection, virus detection, and centralized administration.

What needs improvement?

We are having some troubles because some American companies we work with don't want to work with Kaspersky.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for four years.

How are customer service and support?

I have heard from my people that the technical support for the solution is not that good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup for the endpoints is pretty easy, but it's pretty complicated for the central solution. Deploying all the agents is pretty complicated. I rate the solution’s initial setup a five out of ten.

What about the implementation team?

The solution's deployment took a long time. It took three months for the solution's complete deployment. A security engineer, an infrastructure engineer, and five to six technicians were involved in the solution's deployment.

What other advice do I have?

Kaspersky Endpoint Security for Business helps protect our remote workforce. Some of our users connect to the central office via VPN, and all of them are using Kaspersky. We are currently deploying some rules via Kaspersky on the console. It is getting a little harder for me to perform IT security management tasks. Nowadays, Kaspersky Endpoint Security for Business is not that good for malware protection.

The solution's application control feature was pretty good at managing software on our network. We were using it constantly, but it's becoming a little challenging. It's pretty difficult to do because you need a very specific engineer and a lot of tweaking of the firewall rules.

Because of Kaspersky Endpoint Security for Business, we are PCI and ISO 27001 compliant. We are having some troubles because some American companies we work with don't want to work with Kaspersky. Five security engineers and technicians were involved in the solution's maintenance.

I would not recommend the solution to other users because some American and European companies don't work with to work with it.

Overall, I rate the solution a four out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
February 2025
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Reseller
Top 5Leaderboard
Provides management console and offers datasheets, installation guides, and user guides
Pros and Cons
  • "In EDR, they have a sandbox feature. Kaspersky's threat detection and response capability is very good, making it a strong feature."
  • "The product is expensive."

How has it helped my organization?

They have been working on it for quite a few years now, and from the beginning, they have been pretty strong in database and network security. The security engine is updated very regularly. They stay on top of it, and if any new threat emerges, they quickly release patches to protect their machines and servers. 

If we compare their strength with that of other companies, like Trend Micro, Trend Micro is a bit faster in upgrading its engines. Trend Micro seems more powerful in stopping any kind of virus or attack, including ransomware and zero-day vulnerabilities. Trend Micro is more active than Kaspersky in this regard. Nonetheless, both are good products, but, Trend Micro currently has a slight edge over Kaspersky.

What is most valuable?

In EDR, they have a sandbox feature. Kaspersky's threat detection and response capability is very good, making it a strong feature.

What needs improvement?

Kaspersky used to have a feature for data recovery or data backup. Initially, their documentation mentioned this capability, allowing users to recover or back up their data within their systems. However, they have since removed this feature entirely and no longer offer it in any of their products, even as a separate service. This feature was quite helpful during attacks, as it allowed for the recovery of databases and other important data.

Kaspersky focuses on improving its security engines and ensuring timely updates. Its products, which used to be heavy and slow-down machines, have become much lighter and now have minimal impact on system performance. 

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business as a partner for 15 years.

How are customer service and support?

Kaspersky Endpoint Security for Business offers two types of support. The first is free support, which may take some time to respond. The second option is paid support, which can be purchased directly from Kaspersky and includes various options. In case of emergencies, network compromises, or if you need help with integrations or policies, you can contact their support team. Their response time depends on the nature of your agreement, ranging from within an hour to within twenty-four hours. They offer different levels of support agreements to suit your needs.

Which solution did I use previously and why did I switch?

Trend Micro is generally more expensive than Kaspersky. However, Kaspersky is less expensive than Trend Micro for some products, especially for small projects involving endpoint security.

Kaspersky doesn't have a solution that competes with Trend Micro's offerings. Trend Micro's XDR  feature is included in their version 1, which also includes endpoint security. This means that if you buy endpoint security from Trend Micro, you automatically get EDR. In contrast, with Kaspersky, you have to purchase EDR separately, as their endpoint security for business does not include EDR or XDR features.

The licensing models for both products are quite similar. Kaspersky uses a user-based license model.

What was our ROI?

One of my corporate clients, who has about 150 licenses, recently purchased Kaspersky. Prior to this, they experienced a ransomware attack, which resulted in the loss of their database, servers, and all the information stored on their machines. 

The value of the database and information depends on how critical the client considers their data and emails to be. The potential loss from an attack can be substantial, making it essential to invest in robust security measures. When considering the ROI, Kaspersky can deliver ROI within a year. Recovering from a data loss incident requires significant time, effort, money, and expertise. 

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

If you buy a bundle such as XDR, you purchase per-user licenses. This bundle includes other product features like Endpoint Security and EDR. Therefore, regardless of the specific product you are buying, you will purchase it on a per-user license basis

What other advice do I have?

Kaspersky has become much easier to use. It's very user-friendly. On its website, Kaspersky offers a variety of datasheets, installation guides, and user guides. By following these resources, you can handle the installation on your own. However, if you have an expert or certified engineer in endpoint security, the integration, installation, and configuration process becomes quite easy.

A notable feature is the management console or dashboard. Even if you are using three or four different licenses for your network and subnetworks that are connected to a centralized network but located in different parts of the country, you can manage everything from a single console. You don't need to install a separate console for each license. For instance, if a company has about a thousand users spread out geographically and wants to purchase multiple licenses.

I recommend this solution.

If a company can afford it and is willing to spend more, I suggest considering Trend Micro. However, if they choose Kaspersky, I recommend opting for their high-end solutions like Data or XDR, depending on their budget.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Director at KNC
Reseller
Top 20
Helps clients with adequate protection using the latest technologies but have lesser integrations
Pros and Cons
  • "It integrates well across different operating systems, including mobile devices like Android and Mac. It effectively manages firewalls, particularly with Fortinet, enhancing overall security posture."
  • "The solution could provide more integration."

What is our primary use case?

Kaspersky is a good product. It helps clients with adequate protection using the latest technologies, such as AI, Azure, and zero-day attack protection.

How has it helped my organization?

The number of incidents has been completely reduced. We haven't reported any incidents since we deployed the product. Additionally, on the dashboard, you can easily see all the attempts that have been detected. On the reporting side, it operates smoothly and effectively, ensuring security.

What is most valuable?

Kaspersky has EDR capabilities and extended EDR features, which help in mitigating legacy issues. Additionally, the robust management tools enable effective vulnerability patching and application deployment. 

It integrates well across different operating systems, including mobile devices like Android and Mac. It effectively manages firewalls, particularly with Fortinet, enhancing overall security posture.

What needs improvement?

The solution could provide more integration.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business since 2019.

Which solution did I use previously and why did I switch?

We're looking for a comprehensive solution that integrates multiple services, such as malware protection and firewall capabilities, similar to what the Sophos platform offers. Our technicians have indicated that Sophos provides superior integration and functionality compared to Kaspersky.

What other advice do I have?

The management console is user-friendly. We haven't encountered any problems with it. Our technicians can easily navigate the dashboard and perform any necessary tasks.

Administrators can easily monitor detections and remediations, saving considerable time on the administrator's side. Additionally, when threats are detected, the program promptly reports to the administrator, allowing for immediate action or manual intervention to mitigate potential risks.

Kaspersky does not exclusively focus on network security solutions. Instead, it primarily concentrates on securing endpoints. Adding additional components could enhance its effectiveness in protecting your environment.

Kaspersky primarily focuses on endpoint protection and includes features like application controls, unlike solutions such as Sophos, which integrate seamlessly with EDR and extend to network security. Kaspersky's offering remains focused on endpoint security without the same level of integration into broader network security frameworks.

The solution includes various components that can be tailored to meet specific needs. It provides comprehensive endpoint security, including email security, as a separate module. You can purchase and configure the necessary components without buying unnecessary add-ons like sandboxing separately.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Aly Meite - PeerSpot reviewer
IT Support Specialist at a manufacturing company with 501-1,000 employees
Real User
Top 20
Reliable and used to remediate detected vulnerabilities
Pros and Cons
  • "Kaspersky Endpoint Security for Business is a very good and reliable product."
  • "It would be good if Kaspersky could lower the solution's price so people could afford to buy the licenses."

What is our primary use case?

I used the solution to manage the server and push the policies that we had on the computer through the network agent. I also used the tool to remediate from the server the vulnerabilities that were detected. If they were more complicated, I would just go to the computer and try to fix them.

What is most valuable?

Kaspersky Endpoint Security for Business is a very good and reliable product. The only reason why we left it was because of the EDR. It is a useful tool for software deployment. The computer used to connect to the server with the public IP, so it was very useful. When the computer is not connected to the VPN, I can use that computer to do the troubleshooting I need to do.

I can use Kaspersky to easily connect to the computer and push the software with the script I created. In the beginning, we used to deploy the OS on computers. After we implemented the Microsoft MDT, we left the deployment. The functionality is still good, but we have another tool for that.

What needs improvement?

It would be good if Kaspersky could lower the solution's price so people could afford to buy the licenses.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for seven years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Kaspersky Endpoint Security for Business is a scalable solution.

How are customer service and support?

I contacted the technical support team only once, and they helped to fix my issue.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I've heard from my manager that the solution is expensive.

What other advice do I have?

I used to open the security console center every day. When I opened the console, I could see all the issues and vulnerabilities with the antivirus or with the software on the workstations. From there, I could fix them myself or go to the computer and directly fix them. The solution was very clear to understand and manage.

I could easily do everything required by the workstation security, even managing the exceptions in the firewall. I could easily find help from the solution's website.

I would recommend the solution to other users because it's a very good product. People generally look for product quality and price. It would be good if Kaspersky could lower the solution's price so people could afford to buy the licenses.

The firewall was sometimes difficult to manage. Understanding how exactly it works is a bit complicated, and you have to go through the documentation for that.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nickolay Tolstopyatov - PeerSpot reviewer
Head of IT Department at Tengri Partners Investment Banking
Real User
Top 5
Stable product with a wide range of security features
Pros and Cons
  • "It is an effective solution. It provides a wide range of security and defense features."
  • "Kaspersky Endpoint Security for Business’s interface could be easier to understand when displaying the activities during configuration processes."

What is our primary use case?

We use the software to secure and defend the network from malicious attacks for endpoints.

What is most valuable?

It is an effective solution. It provides a wide range of security and defense features.

What needs improvement?

Kaspersky Endpoint Security for Business’s interface could be easier to understand when displaying the activities during configuration processes.

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for Business for eight or nine years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 50 Kaspersky Endpoint Security for Business users in our organization. It is challenging to scale while working with a large number of users.

How are customer service and support?

The technical support team takes time to respond to the queries. However, their documentation on the website is helpful.

How would you rate customer service and support?

Neutral

How was the initial setup?

We encounter issues while deploying the product if it is not installed properly and requires one executive to work on the process. However, it is easy to maintain.

What's my experience with pricing, setup cost, and licensing?

We purchase the software’s yearly license. It includes support and maintenance updates. The pricing is a bit more expensive than other products.

Which other solutions did I evaluate?

We evaluated a few similar products. We decided to use Kaspersky Endpoint Security for Business as it is more stable, has different defense models, and helps in efficient network supervision.

What other advice do I have?

The product uses a lot of resources for hardware. It is necessary to install and configure the product correctly. I rate Kaspersky Endpoint Security for Business a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Acting Manager of Information Technology Department at kAMARAN iNDUSTRY & iNVESTMENT cO
Real User
Efficient solution with good performance
Pros and Cons
  • "Endpoint Security is efficient and easy to use. It doesn't slow the performance of your personal computer."
  • "Kaspersky could be improved by better malware protection. They have to take advantage of Malwarebytes and integrate the same engine inside Kaspersky. I use Malwarebytes as well because Kaspersky doesn't always detect malware."

What is our primary use case?

My primary use case is for threat protection. 

What is most valuable?

Endpoint Security is efficient and easy to use. It doesn't slow the performance of your personal computer. 

What needs improvement?

Kaspersky could be improved by better malware protection. They have to take advantage of Malwarebytes and integrate the same engine inside Kaspersky. I use Malwarebytes as well because Kaspersky doesn't always detect malware. 

For how long have I used the solution?

I have been using this solution for five or six years. 

What do I think about the stability of the solution?

This solution is stable and the performance is good. There isn't much maintenance required, so you can manage by yourself, especially if you have experience in technical support, security, and Kaspersky. I think Kaspersky should have some type of free training to gain more traction in the market. 

What do I think about the scalability of the solution?

There are around 500 people in my organization using Kaspersky. 

How are customer service and support?

I have never contacted technical support. As an IT professional, I have handled everything myself. 

Which solution did I use previously and why did I switch?

I use Malwarebytes because it's the best malware product. 

In the past, I have also used McAfee, Trend Micro, and Norton. We shifted to Kaspersky when it was introduced to the market. Both the companies I work for use Kaspersky. 

How was the initial setup?

Kaspersky is very easy to install. It took about five minutes. Endpoint Security has an SaaS version for Windows, a software upgrade service. Installation is easy and the documentation Kaspersky provides is very good. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

I prefer paying for a yearly license because it has some discounts. One of the companies I work for pays for the Business Select license, for 100 users. 

What other advice do I have?

I rate Kaspersky a nine out of ten. Many products tend to be a bit weak. For example, sometimes when you use the Windows operating system, it works for six months, then you have to reinstall it again or restore an image and then start working with it. It's not like Linux. Kaspersky is the best, one of the top three in the world, and I would definitely recommend it to others who are considering implementation. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kamel Ahmed - PeerSpot reviewer
Senior Operator at Egyptian Projects Operation and Maintenance (EPROM)
Real User
Top 20
Simple to use management center, good support, and it scales to our requirements
Pros and Cons
  • "The most valuable feature is the management center."
  • "We have had some problems with it comes to uninstalling it, so you have to make sure that you do everything right."

What is our primary use case?

We use this product because it's a management center and it has good security.

What is most valuable?

The most valuable feature is the management center. I can do a lot of things with the console on the client.

The interface is very simple.

What needs improvement?

We have had some problems with it comes to uninstalling it, so you have to make sure that you do everything right.

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for approximately six years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

We have had no problems with scalability. We have approximately 500 users in our company.

How are customer service and technical support?

I have been in contact with technical support many times, and they are very good.

Which solution did I use previously and why did I switch?

I have tried BitDefender but its management center is poor. It does not have as many features as Kaspersky has.

I have also used Trend Micro One, but it's not as good as Kaspersky. In Kaspersky, the management center is very simple to use.

How was the initial setup?

I have had some installation problems, but I'm doing well now.

What other advice do I have?

Overall, Kaspersky is a good product. That said, there is no such thing as a perfect solution.  Trend Micro may have a better product, or BitDefender may have one that is better, but I like Kaspersky the most.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.