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Finance and HR manager at a financial services firm with 1-10 employees
Real User
Quick to deploy, very flexible, and offers good security
Pros and Cons
  • "Overall, the product is quite flexible."
  • "The solution could be a lot lighter. You really feel it when the laptop starts."

What is our primary use case?

We primarily use the solution for its antivirus and firewall. It has a VPN also that comes in handy.

What is most valuable?

The initial installation of the solution was easy.

Overall, the product is quite flexible. 

The solution offers good security. I have yet to have any kind of breach.

It's a flawless system. We've been very happy with it.

What needs improvement?

At first, it did not work well with Windows 10, however, it was time when Windows 10 was released. After that, it has worked well. We deactivated the Windows firewall and antivirus. If they work both together it slows the functionality of the laptop, the notebook.

The solution could be a lot lighter. You really feel it when the laptop starts. 

For how long have I used the solution?

We've been using the solution for at least two years at this point.

Buyer's Guide
Kaspersky Endpoint Security for Business
February 2025
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What do I think about the stability of the solution?

The product is quite stable. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's been quite reliable for us.

What do I think about the scalability of the solution?

The solution can scale. If a company needs to expand it out, they can do so fairly easily.

Mainly, I just use the solution personally, on my laptop. We do not have central servers. Each person has his own notebook or desktop. We still do not have an IP network connected to central servers.

We will continue to use it and increase usage as needed unless something better comes along.

How are customer service and support?

We've never needed technical support in the past. For this reason, I can't speak to their knowledgeability or responsiveness. However, the solution itself is very, very good.

Which solution did I use previously and why did I switch?

We did previously use a different solution. However, I can't recall the name of the product.

How was the initial setup?

The initial setup is quite straightforward. It's not complex.

The deployment process is very fast. It takes about ten minutes or so to get everything up and running.

What about the implementation team?

I handled the initial implementation by myself, in-house. I did not need the assistance of a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

We buy individual licenses per machine. Typically, they come as cards with serial numbers that we scratch off and enter onto our machines.

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Kaspersky.

I'd recommend the product, although I don't personally work in cybersecurity.

That said, I've never gotten a virus on my machine using this product. It seems to be quite effective.

Overall, I would rate the solution at a nine out of ten. I've been very happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure Manager at a tech services company with 10,001+ employees
Real User
Cost-effective solution for endpoint protection
Pros and Cons
  • "We have gained advanced threat protection without investing more into that area."
  • "It's does not have the architecture or structure to scale up."
  • "I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky."

How has it helped my organization?

This solution hasn't really been improved any functionality on the organizational level except that there are no complaints related to the endpoint protection. With the new update, they have incorporated some advanced protection and behavior detection. We have gained advanced threat protection without investing more into it.

What is most valuable?

According to my security engineer, Kaspersky essentially protects the devices. Before Kaspersky, we had other solutions that always had some problems with phishing, malware, and other threats. After using Kaspersky, we never have those issues.

Prior to using this solution, we also had performance complaints from users. Now, with Kaspersky, we never have performance issues. I would say it is the protection. Yes, there is the ability to protect against normal malware and the performance of the endpoint. It doesn't degrade any performance while working.

What needs improvement?

I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky.

What do I think about the stability of the solution?

On a scale of one to nine, I would give this solution a nine. It is highly stable. It is live, and constantly updating and stable.

What do I think about the scalability of the solution?

In terms of scalability, I would not give it such a high rating. I would rate it a four out of ten. If I want to scale beyond, let's say 500 times, then I will have to read, and do my back-end. It does not have the architecture or structure to scale up.

How was the initial setup?

The initial setup was not easy. We had to consult a help-desk during the process.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective product.

Which other solutions did I evaluate?

We switched to Kaspersky because we had issues with other solutions. There were performance issues amongst other things. We switched to Kaspersky because we researched other opinions. 

Because of our security information, it is a good idea not to have a single endpoint protection solution for a long time. It is good to change the endpoint solution, after three or four years, for example. There should be a change in the endpoint solution because, let's say, most vendors are good at forensics. They also have a forensic ability. Some of them are very good at addressing malware protection, but not forensics. Kaspersky can do both.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
February 2025
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Reseller
Top 5Leaderboard
Stable and innovative with great machine learning features
Pros and Cons
  • "The product is fairly technologically advanced and near the top of the market right now."
  • "The installation is technical. You need to be certified."

What is our primary use case?

I primarily offer it to clients for their business. 

Kaspersky has four different kinds of products for endpoint security, and EDR is a mixture of all of those four products. On top of that, they have an artificial intelligence feature in it, and a machine-learning feature in it, as a new feature.

What is most valuable?

Kaspersky is pretty strong as a product in general.

The performance is very good. The product is fairly technologically advanced and near the top of the market right now. 

The solution has very useful machine learning features. 

The product is stable.

The scalability is very good. 

What needs improvement?

It is a heavy solution and it's not for small networks.

The solution is pretty expensive. 

The installation is technical. You need to be certified. 

For how long have I used the solution?

We've used the solution for a long time. I've used it for 13 years now. It's been over a decade at this point. 

What do I think about the stability of the solution?

I have found the product to be stable. I haven't had issues with it crashing or freezing. There are no bugs or glitches. The performance has been great. 

What do I think about the scalability of the solution?

The product can scale as needed. It's not a problem.

I'd rate the capability to scale at an eight out of ten in general. 

We have 30 or 40  customers who are using the product right now. 

How are customer service and support?

The tech support is pretty good. They are knowledgeable and responsive. 

Which solution did I use previously and why did I switch?

I deal with a few different solutions. So as far as Kaspersky is concerned, it is on the top of the list right now. I would say Kaspersky, Trend Micro, and Carbon Black, these three, are the very top. Technology-wise and performance-wise, they are very good.

How was the initial setup?

The initial setup requires a certified Kaspersky technical person. It's not an installation just anyone in IT can pull off. It's not like some solutions where you just do a few clicks and you are up and running. It's an involved process. You need a strong knowledge base. 

You need at least two technical people (engineers) for deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

It's costly and heavy. Price-wise, it's expensive. 

In order to use the EDR, you must have a very strong server as well. So that's where you have to add the cost for the server machines, and that's where you implement the EDR as well. While the EDR itself is probably not that expensive, altogether, with the servers needed, it becomes a costly solution.

Users need to pay a yearly licensing fee.

What other advice do I have?

We are resellers. 

The solution has both on-premises and cloud deployment options. Many clients are moving towards the cloud as a deployment preference. 

I would definitely recommend EDR to any networks that have over 300 users.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1429986 - PeerSpot reviewer
Deputy Manager of Cybersecurity Projects at a financial services firm with 1,001-5,000 employees
Real User
Provides great endpoint protection and granularity around what I want to configure
Pros and Cons
  • "Ability to specify the level of protection on devices,"
  • "The process for upgrades is very slow."

What is our primary use case?

I use this solution for my personal machines; my laptop, MacBook, as well as the devices of other family members. I buy about five to seven licenses every couple of years and I mainly use them to protect my end points. In my work, I'm the chief of Information Security and a customer of Kaspersky. 

What is most valuable?

I like that this solution is pretty easy to use and also that it gives me some kind of granularity about the things I want to configure. I can also specify the level of protection I want for the devices, especially for MacBook and Windows devices.

What needs improvement?

I think improvements could be made around the upgrade. The process for upgrades is very slow. It usually takes about five to 10 minutes to work with the database of the solution. 

As a cyber security professional, I would love to see more analytic capability in this solution. The ones I do see in solutions such as CrowdStrike or other commercial products, would also be better in more detail. 

For how long have I used the solution?

I've been using this solution for about six years. 

What do I think about the stability of the solution?

This is now a very stable solution, they have made a lot of improvements in the last years. Prior to that, I installed the solution many years ago and it crashed the computers.

What do I think about the scalability of the solution?

I think the scalability is fine. We have five to seven users at home. 

How are customer service and technical support?

I think I've used technical support two or three times. They've been good. 

How was the initial setup?

The initial setup is very straightforward - slow but straightforward. Deployment takes about an hour per device. 

What other advice do I have?

I would definitely recommend this solution. 

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Supervisor at a hospitality company with 10,001+ employees
Real User
It is an efficient and stable product
Pros and Cons
  • "It is very efficient. I like its simplicity."
  • "We would like to know where attacks are coming from."
  • "It is hard to maintain the software and upgrade."

What is our primary use case?

Kaspersky performs well. While heavy on the client, it is very efficient. 

How has it helped my organization?

It works better than the previous solution. 

What is most valuable?

It is very efficient. I like its simplicity.

What needs improvement?

  • We would like to know where attacks are coming from.
  • It is hard to maintain the software and upgrade.
  • Sometimes, there are issues with filtering. E.g., I want to take out the message for an exclusion. Sometimes, this exclusion might become hard, because I use a lot of internal software, or the software is post positive. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

I have never used technical support.

Which solution did I use previously and why did I switch?

We were previously using Symantec. I switched to Kaspersky because it was simpler and more efficient.

How was the initial setup?

The initial setup was complex.

What's my experience with pricing, setup cost, and licensing?

I received a very good deal with Kaspersky.

Which other solutions did I evaluate?

While I would recommend Kaspersky, I am now looking for a more complete solution as my business grows. I am looking for something that gives me the protection I need and an entire view of our network. I am currently looking at Trend Micro and Carbon Black.

What other advice do I have?

Most important criteria when selecting endpoint security vendors

  • Dependable
  • Good reviews.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1747860 - PeerSpot reviewer
Infrastrcuture Analyst at a government with 501-1,000 employees
Real User
Good admin capabilities, helpful against zero-day attacks, and reliable
Pros and Cons
  • "The admin capabilities are great."
  • "The solution could use better reporting."

What is our primary use case?

We primarily use the solution as a traditional antivirus for signature-based activities such as malware or infections. It's for employing remediation and prevention detection.

What is most valuable?

The admin capabilities are great.

I have found the solution to be stable.

The product can scale as needed.

What needs improvement?

The solution could use better reporting. We'd like to have a bit more than just a dashboard and a few pie charts. 

We're looking at EDRs, and MDRs, and SLRs and stuff like that. If they had integrations with something like a Dark Trace or more native integrations, either through an open API or something, that would probably be ideal for us in terms of the direction we're taking. 

For how long have I used the solution?

It's an inherited system, so it's been here for more than four years.

What do I think about the stability of the solution?

The stability is good enough. I haven't had issues with bugs or glitches. I can't recall it crashing or freezing. it's pretty reliable. 

What do I think about the scalability of the solution?

The solution has the capability to scale if you need it to. 

We have about 550 users on the product currently. It's used across most departments, except for a few. 

How was the initial setup?

It was an inherited solution. It was already here when I became employed. Therefore, I can't speak to the implementation process. 

What other advice do I have?

I'm just a customer and an end-user.

In terms of the versions we are using, on the administration side, it's Admin Security Center 13 and on the endpoint side, for the actual work stations and server, it's 11.6.

I would rate the solution at a seven out of ten. Like all endpoint antiviruses, it does a fair job on zero-day attacks. Obviously, with the next-day attacks, it's going to do more. That's where its strengths are.

I would advise new users to stick with the traditional approach of having a business case and a use case and then doing a proof of concept.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1567812 - PeerSpot reviewer
Senior Manager, Information Technology at a university with 201-500 employees
Real User
Great security and stability
Pros and Cons
  • "Some of the most valuable features are the security and the stability, which are great. There are some imperfections, but everything is fine. In general, I think it's one of the best solutions."
  • "Maybe the solution's monitoring could be improved with more dashboards, so there's no back and forth, back and forth."

What is our primary use case?

We use Kaspersky Endpoint Security for user protection. 

This solution is deployed on-premises. 

What is most valuable?

Some of the most valuable features are the security and the stability, which are great. There are some imperfections, but everything is fine. In general, I think it's one of the best solutions. 

What needs improvement?

Maybe the solution's monitoring could be improved with more dashboards, so there's no back and forth, back and forth.  

For how long have I used the solution?

We have been using this solution for more than five years. 

What do I think about the stability of the solution?

This product is stable. 

Our team has done some automating and set up auto-maintenance. 

What do I think about the scalability of the solution?

This solution is scalable. 

There are more than 1,000 users of this Kaspersky solution in our organization. We have plans to increase our usage. 

How are customer service and support?

We have never contacted technical support. 

How was the initial setup?

I don't remember exactly, but I think the installation probably took a maximum of three hours for my engineers, maybe less. You can do it yourself. We had a team of four engineers to handle the deployment. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

The licensing is affordable. We bought a three-year license. There are no additional costs in addition to the standard license fees. 

What other advice do I have?

I rate Kaspersky Endpoint Security a ten out of ten. We have been using Kaspersky since the beginning, and I would definitely recommend it to others who are considering implementation. As I mentioned, I think it's one of the best solutions. Everything is there—the database, information, support—and we're happy that we're using this. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer915555 - PeerSpot reviewer
Senior Technology Atchitect at a comms service provider with 10,001+ employees
Real User
Easy to use with a great interface and good stability
Pros and Cons
  • "The interface is really good. It's nice and simple."
  • "The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit."

What is our primary use case?

We primarily used the solution as endpoint security for our end-users and their PCs.

What is most valuable?

The solution is pretty easy to use. It's easy to work with, even for beginners. You don't need much help in order to understand how it works and how to manage it.

The interface is really good. It's nice and simple.

What needs improvement?

The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit.

Not all of the features were enabled for my team, so I can't speak to the full usability of the solution. 

I'm not sure, for example, if it has effective reporting and statistics to help users understand what is happening on their endpoints. I didn't have access to that if it existed at all.

For how long have I used the solution?

We've been using the solution for the past three or four years at this point. It's been a while.

What do I think about the stability of the solution?

I didn't notice any issues with the stability of the solution. I recall it being pretty good. There aren't bugs and glitches. It doesn't crash and freeze. It was pretty reliable.

The end-users probably didn't notice any stability issues at all. Administrators and those with security clearance may have noticed something from the antivirus side, however, I don't think that is the case.

How are customer service and technical support?

The end-users would never have to contact technical support. We would contact the internal help desk if something went wrong. They typically can handle any issues on a client's behalf. We have our own team for maintenance. We've been pretty satisfied with this setup overall.

How was the initial setup?

I don't recall if the initial setup was complex or straightforward. It was a few years ago now. I don't remember how long deployment took or how long the process was.

We have a couple of engineers that handle any maintenance needed on the solution.

What other advice do I have?

I'm not sure if our organization has a business relationship with Kaspersky.

We recently switched off of Kaspersky. When we got Kaspersky, all the software was loaded remotely by the security organization. I don't know details in terms of what deployment model we were using exactly.

I had downloaded the solution onto my daughter's laptop as she didn't need high-speed performance or anything of that nature. The solution boasts the ability to protect machines effectively against internet threats, and I haven't had a problem with it.

I'd rate the solution eight out of ten. I'd rate it higher if it offered better performance and didn't slow down machines.

Note hat I didn't have all of the features enabled on the version I had, so I can't speak to the full experience.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.