Kaspersky performs well. While heavy on the client, it is very efficient.
Senior IT Supervisor at a hospitality company with 10,001+ employees
It is an efficient and stable product
Pros and Cons
- "It is very efficient. I like its simplicity."
- "We would like to know where attacks are coming from."
- "It is hard to maintain the software and upgrade."
What is our primary use case?
How has it helped my organization?
It works better than the previous solution.
What is most valuable?
It is very efficient. I like its simplicity.
What needs improvement?
- We would like to know where attacks are coming from.
- It is hard to maintain the software and upgrade.
- Sometimes, there are issues with filtering. E.g., I want to take out the message for an exclusion. Sometimes, this exclusion might become hard, because I use a lot of internal software, or the software is post positive.
Buyer's Guide
Kaspersky Endpoint Security for Business
December 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
I have never used technical support.
Which solution did I use previously and why did I switch?
We were previously using Symantec. I switched to Kaspersky because it was simpler and more efficient.
How was the initial setup?
The initial setup was complex.
What's my experience with pricing, setup cost, and licensing?
I received a very good deal with Kaspersky.
Which other solutions did I evaluate?
While I would recommend Kaspersky, I am now looking for a more complete solution as my business grows. I am looking for something that gives me the protection I need and an entire view of our network. I am currently looking at Trend Micro and Carbon Black.
What other advice do I have?
Most important criteria when selecting endpoint security vendors:
- Dependable
- Good reviews.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT/HMIS Supervisor at a healthcare company with 501-1,000 employees
The centralized management enables freedom to deal with the protection.
Pros and Cons
- "The centralized management is a nice features. It gives us the leeway to deal with other things as protection is being carried on in the background. We do not have to keep on watching as long as we have the right updates. It also saves us time."
- "If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications. Otherwise, there will be issues with the solution."
What is our primary use case?
A networked environment with workstations in remote stations. The organisation has a HQ where the IT centrally manages resources with AV being one of the resources.
How has it helped my organization?
The centralized management is a nice feature. It gives us the leeway to deal with other things as protection is being carried on in the background. We do not have to keep watching, as long as we have the right updates. In addition, it saves us time.
What is most valuable?
The centralised management console. Ability to discover machines and see their realtime state. Integration with AD also helps in identifying sources of infection and acting appropriately
What needs improvement?
If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications. Otherwise, there will be issues with the solution in the long run. There should be a remover tool that is embedded on the agent. Then, it could check on incompatible previous versions and remove the same on the background. This needs improvement. There have been cases where one installs newer versions on top of existing version e.g 10.2 on top of 10.1 going onto 11.0 the upgrades will refuse to install requiring one to clean the machine of any trace of Kaspersky using the removal tool. In settings where centralised management is used the requirement that you handle an single computer is time consuming. I just want to be pushing the patches and upgrades without a hustle.
I think that there are issues of agents and the upgrades.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is OK. I have not had any crashing at all. I also have not had to repair the application. Any patches that I have to do, I do it and move on.
What do I think about the scalability of the solution?
Scaling is fine.
What's my experience with pricing, setup cost, and licensing?
The licensing is fine, and it is well within reasonable rates.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Kaspersky Endpoint Security for Business
December 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
System support engineer at a financial services firm with 1,001-5,000 employees
Uses little processing power, is quite stable, and has an easy initial setup
Pros and Cons
- "The solution has been quite stable."
- "The solution could be more secure."
What is our primary use case?
We primarily use the solution for version and device control. That's why we have moved to Kaspersky. It's meant to be assisting us with device and control issues.
What is most valuable?
The solution is light. It's is easy on the client-side, and even on the server. It doesn't take much processing power. There's no bottleneck of the applications.
We have the ability to restrict users and third-party VPNs. We have control over the user and application access and have put in place policy-based safeguards also.
The solution has been quite stable.
The scalability is good.
We have found the initial setup to be rather straightforward.
What needs improvement?
We found that, for some reason, some site URLs were being blocked in Kaspersky. However, we have since found a solution. As it stands now, the URL opening issue has been resolved on our end.
The solution could be more secure.
For how long have I used the solution?
We have been using Kaspersky for almost two years.
What do I think about the stability of the solution?
The stability is good. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability of the product has been good overall. If you need to expand it, you can.
In head office, we are using the product on the client end for about 100 plus people. On the server end, we use it as well for about 60.
How are customer service and support?
We've never contacted technical support as we have not found any complexity regarding the product. It's a product that is easy to deploy and control.
Which solution did I use previously and why did I switch?
We are also using Symantec. While we have been using Kaspersky for about two years, we've used Symantec for around eight to ten years.
We also leverage a Cisco-based firewall to increase security.
How was the initial setup?
The installation is very straightforward and simple. It's not difficult. A company shouldn't have any issues with the process.
We have two personnel that handle deployment and maintenance. One is currently managing it, and the other is managing the client end.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license with Kaspersky currently. It has already gotten renewed after its first expiry. We will renew it. When we renew it, we tend to make sure it's also as up-to-date as possible.
What other advice do I have?
We have the latest version of the solution installed currently.
I'd rate the solution at a nine out of ten overall. We are quite happy with its capabilities so far.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Country Human Resource Manager at PT. Grobest Indomakmur
Compact, user-friendly, and secure firewall
Pros and Cons
- "The solution is user-friendly and the dashboard is good."
- "When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties."
What is our primary use case?
We use the solution for protection against viruses, spyware, and malware.
What is most valuable?
The solution is user-friendly and the dashboard is good.
What needs improvement?
When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties. Additionally, when we use the solution on the laptop it uses more memory resources and becomes slower.
For how long have I used the solution?
I have been using the solution for approximately six months.
What do I think about the stability of the solution?
The solution and its platform are reliable and stable.
What do I think about the scalability of the solution?
The solution is very scalable. We have approximately 79 employees using the solution in my organization.
How was the initial setup?
The setup of the solution is easy.
Which other solutions did I evaluate?
When comparing this solution to others, such as Alpha Security & Antivirus, it is more compact and the firewall is better.
What other advice do I have?
I would recommend this solution to others. However, make sure you have the appropriate amount of resources to handle it. If you do not have adequate resources this will impact the performance of the computer.
I rate Kaspersky Endpoint Security an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Scalable and reliable with a straightforward setup
Pros and Cons
- "The antivirus feature is very, very good."
- "It would be nice if it was less expensive."
What is our primary use case?
We're using the solution primarily for protection and security. We use it for malware protection.
What is most valuable?
The antivirus feature is very, very good. It offers us good protection.
The solution is quite stable. It's reliable.
The scalability of the solution is excellent.
We have found the installation to be very quick and very straightforward.
What needs improvement?
The price of the solution is a bit high. It would be nice if it was less expensive. We're using a lot of devices, and therefore the costs add up.
For how long have I used the solution?
I've been using the solution for the last two years or so. It's been a while.
What do I think about the stability of the solution?
The solution offers very good stability. It's reliable. The performance is good. It doesn't crash or freeze. There are no bugs or glitches. We haven't had any problems with it.
What do I think about the scalability of the solution?
We have more than 1,000 users on the solution currently.
We've found the scalability to be quite good so far.
We likely will increase usage in the future.
How are customer service and technical support?
We've reached out to technical support in the past. We've found them to be quite good. They are helpful and responsive. We're satisfied with the level of service they provide to us.
How was the initial setup?
The initial setup is not too difficult or overly complex. The implementation, for the most part, is straightforward, and the deployment is quick. It doesn't take much more than five minutes.
What about the implementation team?
We handled the implementation ourselves, in-house. We did not need the assistance of any integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
The solution can be a bit pricy. Especially if you have to cover many devices, it can get expensive. The price compounds.
What other advice do I have?
We are using the latest version of the solution. I cannot recall the version number off-hand.
We use multiple deployment versions, including on-premises and cloud versions.
I would recommend the solution to other companies.
I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities in general.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
facility manager
Easy to install, simple to use, and very stable
Pros and Cons
- "The solution is very easy to use. It's an extremely user-friendly product."
- "When it comes to handling the expiration of licenses, the solution should give a company more time to set up a renewal. It happens too abruptly right now."
What is our primary use case?
We primarily use the solution for security and protection. We use the product to scan our machines and arrest any viruses it comes across in its search. We also use it for notifications. It will alert us to any issues with the system.
What is most valuable?
The solution is very easy to use. It's an extremely user-friendly product.
I've found the product to be scalable.
The solution is very, very stable. I haven't had any reliability issues so far.
The solution is fairly easy to install and update online.
What needs improvement?
When it comes to handling the expiration of licenses, the solution should give a company more time to set up a renewal. It happens too abruptly right now.
For how long have I used the solution?
I've been using the solution for a couple of years at this point. it's been a while. It's not new to me.
What do I think about the stability of the solution?
I can confirm that the solution is quite stable. There are no bugs or glitches. it doesn't crash or freeze. The performance is reliable.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand the product, it can do so quite easily.
We have more than 4,000 users across our entire organization that utilize the solution.
We have a lot of Kaspersky licenses and therefore will likely continue to use them going forward.
How are customer service and technical support?
I've never been in touch with technical support. Therefore, I can't speak to how knowledgeable or supportive they actually are if there are issues that arise.
Which solution did I use previously and why did I switch?
We have not used another solution. We've used Kaspersky for over ten years and we've never switched solutions at this company.
How was the initial setup?
When I got the machine it was very easy to install the product. It was not complex. Our IT didn't have any issues. Going forward, it's been updated online. This is also a simple and automatic process.
I'm not sure the exact amount of time it took for our IT admin to deploy the product.
We have 11 engineers on hand to deal with installation and any maintenance requirements.
What about the implementation team?
Our IT admins handle the installation. Individual employees do not do that. Therefore, I didn't handle the installation myself. However, it was handled in-house, and not by an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
As an end-user, I am not aware of the costs of the licensing policies. I'm not on the commercial negotiation side of the licenses. There is someone else in the company that handles those details.
What other advice do I have?
We are customers and end-users.
I'm not sure of the version. This is handled centrally by the organization. I don't deal with that aspect of the product.
I'd recommend the solution to other companies.
I'd give it a rate of nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Eden Infosol Pvt Ltd
Encryption functionality and scanning performance, and the out-of-office policy is helpful in work-from-home scenarios
Pros and Cons
- "It has a very good firewall, which lets you isolate your devices depending on the groups."
- "he next thing that I would like to see in this solution are DLP features."
What is our primary use case?
We are a solution provider and Kaspersky Endpoint is one of the security products that we implement for our clients.
How has it helped my organization?
Kaspersky is a one-stop solution that covers many things. Often, people deploy multiple solutions to cover tasks such as patch management, application control, device control, and the firewall. Kaspersky covers all of that very well.
What is most valuable?
The out of office policy is a fantastic feature that requires users to first connect to the server using a VPN before they can perform actions. In our current work-from-home scenario, this is very helpful.
Kaspersky gives you a complete inventory of the software that is running in your environment.
The encryption that they provide is a good feature. Today, most computers come by default with BitLocker encryption installed. We do not have to disable it. Rather, we can control it through Kaspersky. For example, we can decrypt it remotely without having to interact with the user, and then automatically move it to Kaspersky's encryption.
It has a very good firewall, which lets you isolate your devices depending on the groups. This is something that people might do over VLAN, although they don't have to. For example, if we have a group then we require directors to be in place. Directors are there to communicate with other sections, but the other sections cannot communicate with the group. This provides automatic control over an IP range.
I can do a full scan, every day, in less than ten minutes. This is in part because of the technology they have in place, where a file will not be scanned if it has not been accessed or modified.
The device control is pretty good and we haven't had any problems with it.
What needs improvement?
There are times when we see an agent has been disabled on a machine, and we are not able to determine the reason.
The next thing that I would like to see in this solution are DLP features. It should be able to scan, track, and provide reporting.
Organization-wise, they should have better categorization. For example, they have a social networking category, but it should be subdivided into components such as LinkedIn.
Kaspersky would benefit from including an employee monitoring solution.
For how long have I used the solution?
We have been using Kaspersky for the past three years.
What do I think about the scalability of the solution?
Scalability is something that has been gradually improving.
How was the initial setup?
The deployment will typically take from an hour and a half to two hours.
A nice feature of the installation process is that it will automatically uninstall existing antivirus solutions before it deploys Kaspersky.
What other advice do I have?
Overall, this is a fantastic solution. I have seen that there are features other vendors are coming out with today that Kaspersky already has.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at a tech vendor with 1-10 employees
Excellent at detecting viruses, very stable and easy to use
Pros and Cons
- "It's excellent at detecting viruses."
- "The initial setup is complex."
What is our primary use case?
We primarily use the solution for securing our endpoints.
What is most valuable?
The solution always has the most up-to-date software.
The solution runs well.
It's excellent at detecting viruses.
The solution is very stable.
Our organization can easily scale the solution.
The solution is very compatible with Windows devices.
The solution is very basic and easy to use.
What needs improvement?
The solution seems incapable of stopping the proxy connection. The proxy server seems to be bypassing the antivirus. It's an aspect they need to improve.
The initial setup is complex.
While it's compatible with Windows, it may not work as well with other operating systems.
Reporting is not that good for Kaspersky. I want more detailed reporting, I want the details reported in the reporting section, and everything is in one report. That is not possible now on Kaspersky. The reporting consists of the computer name or the IP only. I want complete detailed reporting capabilities in the next update.
For how long have I used the solution?
We're only been working with the solution for about a year or so.
What do I think about the stability of the solution?
The solution is stable. I haven't had issues with it and found it to be reliable. It doesn't crash or freeze. There aren't bugs or glitches.
What do I think about the scalability of the solution?
The solution is easily scalable. If a company needs to expand the solution, they can do so easily.
How are customer service and technical support?
The technical support is okay, however, they need to have more expertise on the solution. Sometimes you will get a member of their support staff and they don't seem as knowledgeable as they should be.
Which solution did I use previously and why did I switch?
We work mostly with Kaspersky, as well as Trend Micro and Bitdefender.
How was the initial setup?
I wouldn't say that the solution has a straightforward implementation. It's a bit complex. It needs access to the Kaspersky server on-premises. It isn't an easy process.
You only need one day to deploy the server.
You only need one or two people to manage the deployment.
What about the implementation team?
I handled the implementation myself.
What other advice do I have?
We're a Kaspersky partner.
We have clients of different sizes and the solution works well for all of them. It's perfect for any sized company.
It's a very good product. Everything is in a very professional environment. It's largely easy to set up. However, we've noticed that the RAM utilization is very high when Kaspersky is running on a computer. This might distract users that don't have too much memory on their machines.
On a scale of one to ten, I'd rate it at eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: December 2024
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