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Branch Manager with 10,001+ employees
Real User
A stable solution with good firewall protection
Pros and Cons
  • "It performs quite well as a firewall protection provider."
  • "I would like to see better reporting."

How has it helped my organization?

It performs quite well as a firewall protection provider. 

What needs improvement?

I would like to see better reporting. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

So far, the stability is good. 

Buyer's Guide
Kaspersky Endpoint Security for Business
November 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

How are customer service and support?

I personally have not used tech support, but my colleagues have. There are not too many issues necessary for us to contact tech support. 

What other advice do I have?

I would say that the variety of features that Kaspersky provides is a benefit to any user.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Supervisor at a hospitality company with 10,001+ employees
Real User
It is an efficient and stable product
Pros and Cons
  • "It is very efficient. I like its simplicity."
  • "We would like to know where attacks are coming from."
  • "It is hard to maintain the software and upgrade."

What is our primary use case?

Kaspersky performs well. While heavy on the client, it is very efficient. 

How has it helped my organization?

It works better than the previous solution. 

What is most valuable?

It is very efficient. I like its simplicity.

What needs improvement?

  • We would like to know where attacks are coming from.
  • It is hard to maintain the software and upgrade.
  • Sometimes, there are issues with filtering. E.g., I want to take out the message for an exclusion. Sometimes, this exclusion might become hard, because I use a lot of internal software, or the software is post positive. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

I have never used technical support.

Which solution did I use previously and why did I switch?

We were previously using Symantec. I switched to Kaspersky because it was simpler and more efficient.

How was the initial setup?

The initial setup was complex.

What's my experience with pricing, setup cost, and licensing?

I received a very good deal with Kaspersky.

Which other solutions did I evaluate?

While I would recommend Kaspersky, I am now looking for a more complete solution as my business grows. I am looking for something that gives me the protection I need and an entire view of our network. I am currently looking at Trend Micro and Carbon Black.

What other advice do I have?

Most important criteria when selecting endpoint security vendors

  • Dependable
  • Good reviews.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
November 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1681731 - PeerSpot reviewer
Innovation and strategy Development-OCP Solutions at a mining and metals company with 10,001+ employees
Real User
Plenty of features, stable, but performance could improve
Pros and Cons
  • "There is plenty of features that make the solution work very well."
  • "When I do a malware scan on my computer it takes a long while. This process could improve in the future. Additionally, the security could improve."

What is our primary use case?

Kaspersky Endpoint Security for Business is used for network protection. It does monitoring and can detect intrusions and viruses. Additionally, we use it for log management.

What is most valuable?

There is plenty of features that make the solution work very well.

What needs improvement?

When I do a malware scan on my computer it takes a long while. This process could improve in the future. Additionally, the security could improve.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for approximately three years.

What do I think about the stability of the solution?

Kaspersky Endpoint Security for Business is a stable solution.

What do I think about the scalability of the solution?

We have approximately 24,000 users are using this solution.

How are customer service and support?

We have not needed to contact the support because we have not had any issues.

What about the implementation team?

We have a department that handles all the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ICT/HMIS Supervisor at a healthcare company with 501-1,000 employees
Real User
The centralized management enables freedom to deal with the protection.
Pros and Cons
  • "The centralized management is a nice features. It gives us the leeway to deal with other things as protection is being carried on in the background. We do not have to keep on watching as long as we have the right updates. It also saves us time."
  • "If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications. Otherwise, there will be issues with the solution."

What is our primary use case?

A networked environment with workstations in remote stations. The organisation has a HQ where the IT centrally manages resources with AV being one of the resources.

How has it helped my organization?

The centralized management is a nice feature. It gives us the leeway to deal with other things as protection is being carried on in the background. We do not have to keep watching, as long as we have the right updates. In addition, it saves us time. 

What is most valuable?

The centralised management console. Ability to discover machines and see their realtime state. Integration with AD also helps in identifying sources of infection and acting appropriately

What needs improvement?

If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications. Otherwise, there will be issues with the solution in the long run. There should be a remover tool that is embedded on the agent. Then, it could check on incompatible previous versions and remove the same on the background. This needs improvement. There have been cases where one installs newer versions on top of existing version e.g 10.2 on top of 10.1 going onto 11.0 the upgrades will refuse to install requiring one to clean the machine of any trace of Kaspersky using the removal tool. In settings where centralised management is used the requirement that you handle an single computer is time consuming. I just want to be pushing the patches and upgrades without a hustle.

I think that there are issues of agents and the upgrades. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is OK. I have not had any crashing at all. I also have not had to repair the application. Any patches that I have to do, I do it and move on.

What do I think about the scalability of the solution?

Scaling is fine. 

What's my experience with pricing, setup cost, and licensing?

The licensing is fine, and it is well within reasonable rates.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Digital Services Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Scalable, user-friendly, and reliable
Pros and Cons
  • "It's a user-friendly solution."
  • "It would be ideal with the solution offered more documentation."

What is our primary use case?

The solution is primarily used to protect my personal information. I use it for security purposes. 

What is most valuable?

The solution has been very easy to use. It's a user-friendly solution.

The product is very stable.

The scalability of the product is good.

What needs improvement?

It would be ideal with the solution offered more documentation.

For how long have I used the solution?

I've used the solution for about two or three years at this point. I'm unsure of the exact amount of time. 

What do I think about the stability of the solution?

The solution is stable and the performance is good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

That said, I only use it for personal use, and therefore haven't really attempted to scale it. 

How are customer service and technical support?

I've never had to reach out to technical support. I haven't had any issues. Therefore, I cannot speak to how helpful or responsive their team is if you do run into problems. 

How was the initial setup?

The installation is very straightforward and simple. It's not overly difficult to set up. A user shouldn't have any issues with the process. 

While I cannot speak to the exact amount of time it took to set up, I recall it being a rather fast process. 

What other advice do I have?

I have the solution deployed to my laptop. I only use it for personal purposes, not for business usage.

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities. 

I would recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur
Real User
Compact, user-friendly, and secure firewall
Pros and Cons
  • "The solution is user-friendly and the dashboard is good."
  • "When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties."

What is our primary use case?

We use the solution for protection against viruses, spyware, and malware.

What is most valuable?

The solution is user-friendly and the dashboard is good.

What needs improvement?

When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties. Additionally, when we use the solution on the laptop it uses more memory resources and becomes slower.

For how long have I used the solution?

I have been using the solution for approximately six months.

What do I think about the stability of the solution?

The solution and its platform are reliable and stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have approximately 79 employees using the solution in my organization.

How was the initial setup?

The setup of the solution is easy.

Which other solutions did I evaluate?

When comparing this solution to others, such as Alpha Security & Antivirus, it is more compact and the firewall is better.

What other advice do I have?

I would recommend this solution to others. However, make sure you have the appropriate amount of resources to handle it. If you do not have adequate resources this will impact the performance of the computer.

I rate Kaspersky Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1506144 - PeerSpot reviewer
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Real User
Scalable and reliable with a straightforward setup
Pros and Cons
  • "The antivirus feature is very, very good."
  • "It would be nice if it was less expensive."

What is our primary use case?

We're using the solution primarily for protection and security. We use it for malware protection. 

What is most valuable?

The antivirus feature is very, very good. It offers us good protection.

The solution is quite stable. It's reliable.

The scalability of the solution is excellent.

We have found the installation to be very quick and very straightforward.

What needs improvement?

The price of the solution is a bit high. It would be nice if it was less expensive. We're using a lot of devices, and therefore the costs add up.

For how long have I used the solution?

I've been using the solution for the last two years or so. It's been a while.

What do I think about the stability of the solution?

The solution offers very good stability. It's reliable. The performance is good. It doesn't crash or freeze. There are no bugs or glitches. We haven't had any problems with it.

What do I think about the scalability of the solution?

We have more than 1,000 users on the solution currently.

We've found the scalability to be quite good so far.

We likely will increase usage in the future.

How are customer service and technical support?

We've reached out to technical support in the past. We've found them to be quite good. They are helpful and responsive. We're satisfied with the level of service they provide to us.

How was the initial setup?

The initial setup is not too difficult or overly complex. The implementation, for the most part, is straightforward, and the deployment is quick. It doesn't take much more than five minutes. 

What about the implementation team?

We handled the implementation ourselves, in-house. We did not need the assistance of any integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit pricy. Especially if you have to cover many devices, it can get expensive. The price compounds.

What other advice do I have?

We are using the latest version of the solution. I cannot recall the version number off-hand.

We use multiple deployment versions, including on-premises and cloud versions.

I would recommend the solution to other companies. 

I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities in general.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1429659 - PeerSpot reviewer
facility manager
Real User
Easy to install, simple to use, and very stable
Pros and Cons
  • "The solution is very easy to use. It's an extremely user-friendly product."
  • "When it comes to handling the expiration of licenses, the solution should give a company more time to set up a renewal. It happens too abruptly right now."

What is our primary use case?

We primarily use the solution for security and protection. We use the product to scan our machines and arrest any viruses it comes across in its search. We also use it for notifications. It will alert us to any issues with the system.

What is most valuable?

The solution is very easy to use. It's an extremely user-friendly product.

I've found the product to be scalable.

The solution is very, very stable. I haven't had any reliability issues so far.

The solution is fairly easy to install and update online.

What needs improvement?

When it comes to handling the expiration of licenses, the solution should give a company more time to set up a renewal. It happens too abruptly right now.

For how long have I used the solution?

I've been using the solution for a couple of years at this point. it's been a while. It's not new to me.

What do I think about the stability of the solution?

I can confirm that the solution is quite stable. There are no bugs or glitches. it doesn't crash or freeze. The performance is reliable.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand the product, it can do so quite easily.

We have more than 4,000 users across our entire organization that utilize the solution.

We have a lot of Kaspersky licenses and therefore will likely continue to use them going forward.

How are customer service and technical support?

I've never been in touch with technical support. Therefore, I can't speak to how knowledgeable or supportive they actually are if there are issues that arise.

Which solution did I use previously and why did I switch?

We have not used another solution. We've used Kaspersky for over ten years and we've never switched solutions at this company.

How was the initial setup?

When I got the machine it was very easy to install the product. It was not complex. Our IT didn't have any issues. Going forward, it's been updated online. This is also a simple and automatic process.

I'm not sure the exact amount of time it took for our IT admin to deploy the product.

We have 11 engineers on hand to deal with installation and any maintenance requirements. 

What about the implementation team?

Our IT admins handle the installation. Individual employees do not do that. Therefore, I didn't handle the installation myself. However, it was handled in-house, and not by an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

As an end-user, I am not aware of the costs of the licensing policies. I'm not on the commercial negotiation side of the licenses. There is someone else in the company that handles those details.

What other advice do I have?

We are customers and end-users.

I'm not sure of the version. This is handled centrally by the organization. I don't deal with that aspect of the product.

I'd recommend the solution to other companies.

I'd give it a rate of nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.