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reviewer1681731 - PeerSpot reviewer
Innovation and strategy Development-OCP Solutions at a mining and metals company with 10,001+ employees
Real User
Plenty of features, stable, but performance could improve
Pros and Cons
  • "There is plenty of features that make the solution work very well."
  • "When I do a malware scan on my computer it takes a long while. This process could improve in the future. Additionally, the security could improve."

What is our primary use case?

Kaspersky Endpoint Security for Business is used for network protection. It does monitoring and can detect intrusions and viruses. Additionally, we use it for log management.

What is most valuable?

There is plenty of features that make the solution work very well.

What needs improvement?

When I do a malware scan on my computer it takes a long while. This process could improve in the future. Additionally, the security could improve.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for approximately three years.

Buyer's Guide
Kaspersky Endpoint Security for Business
December 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

Kaspersky Endpoint Security for Business is a stable solution.

What do I think about the scalability of the solution?

We have approximately 24,000 users are using this solution.

How are customer service and support?

We have not needed to contact the support because we have not had any issues.

What about the implementation team?

We have a department that handles all the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Networks srl
Real User
Stable with reasonable pricing and a straightforward installation
Pros and Cons
  • "We found the installation to be very straightforward and the deployment process to be very fast."
  • "We've found that sometimes the solution is not doing its job in detecting some malware."

What is our primary use case?

We primarily use the solution for endpoint security and protection.

What is most valuable?

We haven't had any major issues with the solution overall. It's quite a reliable product so far.

The stability has been reliable so far.

The pricing has been quite good and very reasonable.

We found the installation to be very straightforward and the deployment process to be very fast.

What needs improvement?

We've found that sometimes the solution is not doing its job in detecting some malware. They need to make sure that they are advancing their technology to catch more malicious events. There needs to be more security in place specifically on the malware side of things.

For how long have I used the solution?

I've used the solution for two years. It has been a while.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. the performance has been reliable so far. 

What do I think about the scalability of the solution?

The scalability hasn't really been tested by our organization. We've never tried to expand it, and therefore I can't speak to how successful expanding it may be for other companies. 

We only have two users of the solution in our company.

At this time, we likely won't keep using the solution.

How are customer service and technical support?

I've never opened any tickets with technical support. I can't speak to how helpful or responsive they are. I've never dealt with them directly.

How was the initial setup?

The installation was not complex at all. It was very straightforward. A company shouldn't have any issues with the process.

The deployment was also quite quick. It only takes a few minutes, if I recall the process correctly. It's not long and drawn out. It's easy.

What about the implementation team?

I handled the implementation myself. It's not difficult. I did not need the assistance of an integrator or consultant at all. 

What's my experience with pricing, setup cost, and licensing?

At the time, when we purchased the solution, the company was giving us the best deal on the market. It's the reason why we ended up choosing it. I don't recall the licensing aspects or if we had to pay for it, and if so, how much.

What other advice do I have?

I'd rate the solution at an eight out of ten. 

I haven't suffered from a malicious attack, and therefore I'm treating it quite high, as it is doing what we need it to do. The protection levels so far have been sufficient.

It's a good solution that companies should consider if other options are not available to them.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
December 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
IT Support Supervisor at PT. Tokai Rubber Indonesia
Real User
Enables us to detect a virus on all of the systems
Pros and Cons
  • "The blocking feature is the most valuable feature."
  • "It needs more computer resources. They should have more anti-spam features."

What is our primary use case?

Our primary use case is for monitoring. 

How has it helped my organization?

Before Kaspersky, I had to control each PC one by one but now it's just one update and it can detect a virus on all of the systems. 

What is most valuable?

The blocking feature is the most valuable feature. 

What needs improvement?

It needs more computer resources. They should have more anti-spam features. 

For how long have I used the solution?

Less than one year.

What's my experience with pricing, setup cost, and licensing?

It's a little more expensive compared to other anti-virus competitors like Symantec. 

What other advice do I have?

I would rate it an eight out of ten. Not a ten because it needs more computer resources. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager ICT Solution at a tech services company with 11-50 employees
Reseller
It has improved our performance and deployment
Pros and Cons
  • "Deployment and centralized management are essential for us because of the number of loads that we have along with the number of geographic locations where we are based."
  • "It has improved our performance and deployment."
  • "I would like to see machine learning and AI as added features."
  • "There are some features built into Kaspersky that do not work at all, so we have to use other products instead."

What is our primary use case?

Kaspersky is fairly good with endpoint management. Though, we do not use Kaspersky at our mail security levels because our mail security is done by another product that we use.

So far, performance has been okay. We just updated to the latest version.

How has it helped my organization?

It has improved our performance and deployment.

What is most valuable?

  • The main thing for us is that we get our reporting.
  • Deployment and centralized management are essential for us because of the number of loads that we have along with the number of geographic locations where we are based.
  • If any policy has been breached, it will send you a report.

What needs improvement?

  • I would like to see machine learning and AI as added features.
  • It would be nice if they had a separate email security solution (instead of only their cloud edition), similar to what Forcepoint and Trend Micro have. 
  • I would rate their encryption as a one out of 10. It needs a lot of improvement.
  • There are some features built into Kaspersky that do not work at all, so we have to use other products instead.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is a fairly stable product. 

There have been some disturbances going on in the market due to potential leaking of information, but I don't think we are very much concerned about what's happening in the global space. We know our data is secure at our level. We backing up our data and it is doing its job

What do I think about the scalability of the solution?

It is a scalable product. We have been able to create a number of groups where we were to allow policies and deny policies. Another solution did allow us to do this, but we found it was not user-friendly.

How are customer service and technical support?

The technical support is not very good. I think my mind fixes things before they get it together. I would rate the technical support as a three or four out of 10.

Which solution did I use previously and why did I switch?

In the past, we went with Trend Micro. It was okay, but we needed a change, and we opted for Kaspersky. It had a lot more features from an endpoint management standpoint. We found it better in terms of deployment. Normally, with the other solutions, we would face issues with deployment.

How was the initial setup?

The initial setup was not a problem for my team.

What about the implementation team?

The vendor came in to help initially, but in the end, we set it up ourselves. 

I don't think it is a good product from a support standpoint.

What other advice do I have?

Most important criteria when selecting a vendor:

  1. The product should work and do what it promises.
  2. The vendor and product should have a roadmap.
  3. Support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user772521 - PeerSpot reviewer
ICT Assistant
Real User
​Securing our network is easier since we have divided the task between the antivirus and the overall network firewall
Pros and Cons
  • "I can easily manage over 300 computers antivirus from my desk."
  • "From time to time, some users loose connection via the Network Agent."

How has it helped my organization?

Securing our network is now easier since we have divided the task between the antivirus and the overall network firewall. This means different people can focus on the different lines of defense, hence enhancing security.

What is most valuable?

  • Network Agent
  • Over the network deployment
  • Monitoring
  • Reporting
  • Manipulation

I can easily manage over 300 computers antivirus from my desk. I am able to see detected viruses, run disinfection, and scans remotely. I am able to troubleshoot Kaspersky Antivirus installed on workstations from my desk by uninstalling, starting tasks, communicating with computer users (Network Message), and viewing and deploying to those who are not installed. Updates are also run on a schedule and this saves on bandwidth usage since some updates from the KSC dbase.

What needs improvement?

From time to time, some users loose connection via the Network Agent. This gives us a tough time, since they are in different localities, so we have to run tasks and sometimes manually re-establish the NetAgent connection.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

At first, the whole centre concept was new to me, but the documentation really helped as I had a smooth time catching up. I also once lost a KSC server as it crashed and I had to redo all the setup since I had learnt about the backup method. However, the KSC team was and continues to be of great help via their assistance from the company account.

What do I think about the scalability of the solution?

Yes, but it was largely our network settings. Setting up the slave servers is a headache if the network is not well-configured.

How are customer service and technical support?

The support is very good. A 10 out of 10.

Which solution did I use previously and why did I switch?

This is the solution I found when I joined the organization, so it is hard to tell if it was a switch.

How was the initial setup?

Straightforward, since I used the provided manual/documentation guide.

What's my experience with pricing, setup cost, and licensing?

It is quite standard, because we use the volume licensing.

Which other solutions did I evaluate?

Not applicable.

What other advice do I have?

It is very reliable, user-friendly endpoint security software. I recommend it to any administrator.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Digital Services Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Scalable, user-friendly, and reliable
Pros and Cons
  • "It's a user-friendly solution."
  • "It would be ideal with the solution offered more documentation."

What is our primary use case?

The solution is primarily used to protect my personal information. I use it for security purposes. 

What is most valuable?

The solution has been very easy to use. It's a user-friendly solution.

The product is very stable.

The scalability of the product is good.

What needs improvement?

It would be ideal with the solution offered more documentation.

For how long have I used the solution?

I've used the solution for about two or three years at this point. I'm unsure of the exact amount of time. 

What do I think about the stability of the solution?

The solution is stable and the performance is good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

That said, I only use it for personal use, and therefore haven't really attempted to scale it. 

How are customer service and technical support?

I've never had to reach out to technical support. I haven't had any issues. Therefore, I cannot speak to how helpful or responsive their team is if you do run into problems. 

How was the initial setup?

The installation is very straightforward and simple. It's not overly difficult to set up. A user shouldn't have any issues with the process. 

While I cannot speak to the exact amount of time it took to set up, I recall it being a rather fast process. 

What other advice do I have?

I have the solution deployed to my laptop. I only use it for personal purposes, not for business usage.

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities. 

I would recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1159125 - PeerSpot reviewer
ICT - BMS Contract Manager at a government with 1-10 employees
Real User
Protects all of out devices from cyberattacks
Pros and Cons
  • "This solution is stable."
  • "Reaching their support team can be difficult."

What needs improvement?

Over the years, I have learned that we always need to keep updating our OS — especially Windows. Any application that sits on Windows needs to be updated. This allows us to better detect and remove any infections. Sometimes, there are a few infections that we can't get rid of. In this case, we have to find another way to clean up the registry; otherwise, we have to reinstall everything again.

In terms of the interface, I prefer something that is simple without so much color. 

For how long have I used the solution?

I have been using this solution for the last 10 years. 

What do I think about the stability of the solution?

This solution is stable. 

How are customer service and technical support?

Reaching their support team can be difficult. I've dealt with Sophos before; they were quite responsive to our issues.

Which solution did I use previously and why did I switch?

We are actually going to be switching to Sophos Endpoint Security.

What's my experience with pricing, setup cost, and licensing?

I think the price of this solution is good. 

What other advice do I have?

Make sure you are online in order to receive updates. The engine itself doesn't do much without updated data. With updates, you'll be at least 90% protected.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Security Lead at vbl
Real User
Effective fast scanning, scales well, but lacking new features
Pros and Cons
  • "One of the main features of this solution is the fast scanning capabilities."
  • "I would like to see better-enhanced features, such as protection against ransomware and different types of malicious malware."

What is our primary use case?

We are using this solution for endpoint protection against intrusions, such as viruses.

What is most valuable?

One of the main features of this solution is the fast scanning capabilities.

What needs improvement?

I would like to see better-enhanced features, such as protection against ransomware and different types of malicious malware.

In an upcoming release, I would like to see DLP, encryption, and a VPN feature. There are a lot of other solutions coming out which claim they have all these features together.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

We have over 3,000 users using the solution in my organization and the solution is scalable.

How are customer service and technical support?

The technical support has been great. When we log a ticket we receive a solution shortly after.

Which solution did I use previously and why did I switch?

We were previously using Symantec.

How was the initial setup?

The setup was easy and not challenging.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable. It is less costly compared to competitors.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.