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reviewer2271513 - PeerSpot reviewer
Senior Consultant at a consultancy with 51-200 employees
Consultant
Top 20
An advanced IT portfolio management solution that offers comprehensive optimization
Pros and Cons
  • "It offers neat visualization and referencing functionality while enabling the creation of landscape maps and showing the relationship between different applications."
  • "It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct."

What is our primary use case?

It offers neat visualization and referencing functionality while enabling the creation of landscape maps and showing the relationship between different applications. It allows logical mapping and basic architecture design, making it similar to other tools used for creating schemas. The tool is easy to adopt and has a low barrier to entry in terms of usability. Overall, it is a user-friendly and comprehensive solution for optimizing IT landscapes.

What is most valuable?

I highly appreciate its usability and capabilities for enterprise asset management.

What needs improvement?

It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct. Adding a basic intelligence layer that could suggest connections and dependencies based on labels metadata assigned to applications in the future would save time.

For how long have I used the solution?

I have been using the solution for a year.

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LeanIX
April 2025
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What do I think about the stability of the solution?

We didn't face any issues regarding the performance stability.

What do I think about the scalability of the solution?

Being mostly used as a repository, documentation and design solution, we didn't have scalability issues with the solution.

Which solution did I use previously and why did I switch?

I had experience with similar tools in the past and I consider LeanIX to be one of the best alternatives on the market.

What other advice do I have?

Prior to choosing LeanIX, I would suggest verifying the ability to adopt it and its features to utilize its full potential. It does require significant expertise and technical proficiency, as it is a tool primarily used by a limited number of experts in the architecture field. I would rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1383426 - PeerSpot reviewer
Principal Enterprise Architect at a construction company with 201-500 employees
Real User
Easy to map fact sheets of EA domains and has a user-friendly UI/UX
Pros and Cons
  • "The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets."
  • "They should improve the out of the box connectors that they provide. They should see if clients are really ready to adapt them."

What is our primary use case?

Cataloguing the application and system inventory. Develop data driven decision for business goals, Identify gaps in application presence are few key use case that we wanted to achieve.

What is most valuable?

The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets. Instant access to data and reports

What needs improvement?

They should improve the right adoption in native connectors that they provide with clients. They should see if clients are really ready to adapt them during evaluation and it will help client to take informed call to purchase those connectors to other products.

We also use ServiceNow and during our LeanIX evaluation phase, the native connector from LeanIX and Service now was looked into it. But we didn't realize that it would cost almost half of Core LeanIX subscription, it is considerable amount. Then we realized that we were not actually ready for them and we opted out. We didn't understand how this integration were going to help our organization. It make sense only if we are matured with other product(Service now) to get full benefit of this integration in organization. Please, get the quote of cost involved before you plan for checking feasibility of any native integration that comes out of LeanIX.

After the contract signed for specific year with ServiceNow integration in LeanIX,  Amidst We wanted to discontinue from the later year(due to non readiness of ServiceNow data and situation, it really not yielding any value/benefits ) and we got push back from LeanIX when approached for any workouts on this deal. We really want to go ahead with core LeanIX. We are completely happy with the core LeanIX, the only part where we want to disengage is having those additional connectors conditions.

We are even looking at alternative vendor  in industry reluctantly due to unsettling discussing with LeanIX. The relationship with the vendor is very important to us and would always want to have long year tenure. They should as well reciprocate the same.

For how long have I used the solution?

I used LeanIX for one year in my previous company and with the company, I am with now, I have been using it for two years, so three years total.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. It is a fast platform. I'd take away two points because they rarely respond if you have an issue. 

How are customer service and technical support?

The support is good. We have weekly calls with them and they offer continuous support. The best part is that there is no additional cost involved. 

It depends on luck though. If you get somebody experienced, it's very good but if it's a rookie then it can be a challenge as in any other product support. They also provide open channel to reach to director of customer success team, he never fails to address us.

Which solution did I use previously and why did I switch?

I have also used Power Designer before in my career. It was complex and heavy as learning. I have experience using other tools but LeanIX is good for end-users and the admin to go in action quickly.

How was the initial setup?

The initial setup was straightforward. It took us more than six months because we started from the ground up and we were also building the data catalog.

What other advice do I have?

LeanIX is typically a data center application. So first prepare your internal organization for data repository and where you want to conceptualize. Have that in hand and then speak to businesses, gather all the system information, and process information. Then go to LeanIX and start building based as per their model. So your part is only bringing your data to support the application. The native connectors look very attractive but comes with a huge price for certain products.

Please be informed on price part before getting attracted towards the benefits that you are going get from those native connector, Because like us, we may not be in a position to have more ROI than the actual expense that we incur for that native connectors. Its good to avoid the surprises later stage and struck with contract sign without learning the actual impact. 

Overall, we are very happy with the LeanIX features and functionalities, the way they are with customers but the bitter part is their customer payment strategies for native connectors. LeanIX CEO Andre Christ is real visionary in EA, appreciate that, sincere suggestion is addressing customer concerns in win-win mode would greatly help in long relationship.

I would rate it an eight out of ten. I would recommend this tool for sure.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
LeanIX
April 2025
Learn what your peers think about LeanIX. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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CRMman677 - PeerSpot reviewer
CRM Manager at a tech services company with 501-1,000 employees
Real User
Powerful and flexible tool for making good reports
Pros and Cons
  • "We've been able to develop some nice looking reports, and the dashboard's capability to map is very easy compared to Enterprise Architect."
  • "It's hard to predict the pricing of the system."

What is our primary use case?

I primarily use the solution for business capabilities maps.

What is most valuable?

The flexibility in the reporting has been extremely valuable. We've been able to develop some nice looking reports and the dashboard's capability to map is very easy compared to Enterprise Architect.

What needs improvement?

The solution is limited compared to some other solutions like Enterprise Architect, which is less user-friendly, but you can do everything on it.

They should also automate support.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and technical support?

I've never used technical support. I've never had any issues.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit painful in the sense that it depends on the number of elements you fit in the system. The price can be expensive if you use it a lot. It will cost you compared to other solutions if you have a lot of documentation. It's hard to predict the pricing of the system.

What other advice do I have?

In terms of advice I would give to others thinking of using this solution, I would say that you need to be aware of what you want to achieve in terms of functionality and documentation. It has some limitations. 

I would rate this solution eight out of ten. It's a good solution in the sense of what it was designed for: formulating business capabilities, application factors, and managing dashboards. It's a very powerful and flexible tool for making nice reports. However, it's not made for handling tasks such as architecture design like Enterprise Architect is.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
FlemmingHansen - PeerSpot reviewer
Enterprise Architect at IT innovation
Real User
Top 10
Provides an efficient overview of inventory and has good scalability
Pros and Cons
  • "One of the product's most valuable features is its ability to configure hardware devices."
  • "They could include a combination of LeanIX and some modeling extensions."

What is our primary use case?

I use the product primarily for architecture management purposes.

What is most valuable?

One of the product's most valuable features is its ability to configure the hardware devices and provide deployment views in the architecture. It can get an updated overview of your inventory, which is a good part.

What needs improvement?

At present, I need to integrate LeanIX with the modeling tools to automate VPN. They could include a combination of the product and some modeling extensions. It would be a great idea.

For how long have I used the solution?

I have been using LeanIX for three months.

What do I think about the stability of the solution?

It is a stable solution. I rate the stability an eight or nine out of ten.

What do I think about the scalability of the solution?

I had a good experience using the product on small and large-scale projects. It works fine.

How was the initial setup?

I rate the product's initial setup process an eight out of ten.

What other advice do I have?

It is overall a good tool. I rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Digital Enterprise Architect at DXC Technology
Real User
Good tool with integration capabilities and map feature
Pros and Cons
  • "I like the tool’s integration and maps."
  • "The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution."

What is most valuable?

I like the tool’s integration and maps.

What needs improvement?

The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution.

For how long have I used the solution?

I have been working with the solution for a few months.

What's my experience with pricing, setup cost, and licensing?

The tool needs to include more flexible licensing options. We do not use the tool all the time. So pricing should be considered only when we use the tool.

What other advice do I have?

I would rate the overall product an eight out of ten. It is always good to do a POC and validate what you are trying to achieve with a product before using it. You need to know the integration capability of LeanIX to make the choice meaningful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager - Devops& Cloud (Design, Delivery & Testing) at Anheuser-Busch InBev
Real User
Enterprise architecture management enables comprehensive application mapping and cost optimization
Pros and Cons
  • "One of the most valuable features of LeanIX is the Enterprise Architecture Management tool."
  • "Adjustments related to specific organizational requirements are complex."

What is our primary use case?

We are using LeanIX to enable all the solutions that are available in a consolidated view of the entire architecture portfolio and the application portfolio mapping. This is done with respect to the business capabilities. We use these capabilities to develop dashboards related to business functions, allowing our leadership to take immediate actions based on various factors such as IT and business consumption, future upgrades, and capacity improvements.

What is most valuable?

One of the most valuable features of LeanIX is the Enterprise Architecture Management tool. This tool helps us in enabling links between applications and respective business components. It ensures cost optimization by identifying duplicate applications and stopping unnecessary application onboarding, thus optimizing costs ahead of time. Additionally, it tracks the mapping of business functions, helping in the planning of future upgrades and capacity improvements. LeanIX allows us to generate detailed fact sheets for applications, enhancing the accuracy and integration of automated platforms. It aids in the optimization and restructuring of organizational needs based on real-time feedback, offering flexibility and experience as we use the product.

What needs improvement?

LeanIX should improve its offering by providing standard frameworks applicable to different industries like retail and banking. A default framework would provide a base that organizations can quickly adopt and customize, reducing the time and effort spent on adoption. By analyzing common structures among various customers, LeanIX could offer predefined frameworks that would simplify the adoption process.

For how long have I used the solution?

I have been working with LeanIX for three years.

What was my experience with deployment of the solution?

I did not experience any significant deployment issues. The deployment part varies as per the number of applications, and using automation can save time. The integration into our infrastructure was easy.

What do I think about the stability of the solution?

I have not faced any stability issues with LeanIX. The stability has been all good.

What do I think about the scalability of the solution?

LeanIX is easy to scale. I didn't see any challenges with respect to scalability.

How are customer service and support?

We receive continuous support from LeanIX, especially after SAP's involvement. The support includes engagement from Technical Advisable Management, who helps us understand and utilize new product features effectively.

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up LeanIX is easy and not complex at all. However, adjustments related to specific organizational requirements are complex.

What was our ROI?

In the first year, we worked on a test platform, and by mid-2023, we started deploying into production, bringing benefits in terms of optimization and visualization. The ROI is seen more on the optimization side and the ability to map applications comprehensively rather than direct cost savings.

What's my experience with pricing, setup cost, and licensing?

LeanIX pricing ranges from moderate to high. Our usage and costs depend on the number of applications, and as the number of applications grows, so does the cost. We have aligned our usage with application optimization to manage costs effectively.

What other advice do I have?

I recommend LeanIX highly at a level of eight out of ten. Based on organizational complexity, preferences can vary, but LeanIX excels in its domain for those considering it. I would rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2025
Buyer's Guide
Download our free LeanIX Report and get advice and tips from experienced pros sharing their opinions.