For me, the most valuable feature of LogRhythm AXON is the log parsing technology it has. With my company, I'm the current policy builder, so not having to know an archaic, cryptic format and being able to visually grab a log and assign an element to a particular meta tag quickly and easily and being able to run tests on that have been super useful. It's going to revolutionize the way the logs are identified and classified.
The search feature within AXON is pretty robust. It's actually very fast in comparison to that in the previous platform. It's going to really help with investigations when they get rules put into the system.
It's a very beta solution right now, and there are so many features that we would like to see added in, such as integration with Active Directory, which is essential for user management and for streamlining that process significantly.
I'd give technical support a five out of ten. There are definitely areas that they can improve upon. Faster response times would be wonderful, and having more knowledgeable staff who provide the support would also be great.
