Incident management and asset management.
Information Systems Project Management Consultant with 1,001-5,000 employees
Incident management is a valuable feature but asset management/discover and reporting could be improved
What is our primary use case?
How has it helped my organization?
Helped establish basic standard processes for service ticketing and request management.
What is most valuable?
Incident management.
What needs improvement?
Asset management/discover and reporting.
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ManageEngine ADSelfService Plus
December 2024
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For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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