ManageEngine Password Manager Pro and ManageEngine ADSelfService Plus compete in the realm of password management solutions. While Password Manager Pro is preferred for its robust security and feature set, ADSelfService Plus is noted for superior ease of use and user empowerment features.
Features: Password Manager Pro provides secure password management, automated discovery, and secure sharing, making it suitable for IT teams. ADSelfService Plus offers self-service password reset, account unlock features, and multifactor authentication, reducing helpdesk workload and enhancing user autonomy.
Room for Improvement: Password Manager Pro could improve by simplifying its setup, offering more intuitive features, and enhancing integration capabilities. ADSelfService Plus could benefit from expanding its feature set, increasing security measures, and providing more comprehensive customer support options.
Ease of Deployment and Customer Service: Password Manager Pro involves a more complex setup due to extensive security features but offers responsive customer support. ADSelfService Plus offers a simpler, intuitive setup process with efficient customer service, albeit less comprehensive than Password Manager Pro.
Pricing and ROI: Password Manager Pro has a higher initial setup cost justified by extensive security features, offering a strong ROI for organizations needing robust management. ADSelfService Plus is more economically priced, quickly yielding ROI by reducing IT support costs through self-service capabilities.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.
Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.
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