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ManageEngine ADSelfService Plus vs ManageEngine Password Manager Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
11th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ManageEngine Password Manag...
Ranking in Enterprise Password Managers
14th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (17th)
 

Mindshare comparison

As of February 2025, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 0.2%, down from 0.3% compared to the previous year. The mindshare of ManageEngine Password Manager Pro is 1.3%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.
StephanBotha - PeerSpot reviewer
Secure, safe, reliable, and easy to use
As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for every password we require to access as a tool The tool is secure, safe, reliable, and easy to use. The update might get a bit easier. I have been using ManageEngine Password…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitoring is one of the most valuable features for us."
"The solution provides wide options for multifactor authentication."
"Having multifactor authentication in Windows machines."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"The solution enables agents to reset their passwords."
"One of the most valuable features is the self-service capability. I"
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"It is very safe and we haven't had any security issues."
"The auditing feature is particularly valuable as it makes privileged account usage auditable."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before."
"The tool is secure, safe, reliable, and easy to use."
"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
 

Cons

"The price must be reduced."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"The registration process could be improved. It should be easier for users to register for the service."
"We need more reports for visualization."
"They could improve their security of the products to prevent vulnerabilities."
"There is a lack of specific information provided by the analytics portion of the software."
"Could be simplified, not user-friendly."
"There is room for improvement in making the UI more user-friendly."
"The support for the PAM product is not very prompt."
"The support for the PAM product is not very prompt."
"It's a pretty technical solution. It's designed for more technical people."
"The user interface could be improved and made more user friendly."
 

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"On a scale of one to five, with one being expensive and five being competitive, I would rate the pricing of this solution as a five."
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Top Industries

By visitors reading reviews
Government
11%
Retailer
10%
Financial Services Firm
8%
Comms Service Provider
6%
Educational Organization
41%
Computer Software Company
8%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ManageEngine ADSelfService Plus?
Monitoring is one of the most valuable features for us.
What is your experience regarding pricing and costs for ManageEngine ADSelfService Plus?
You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a...
What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What needs improvement with ManageEngine Password Manager Pro?
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one o...
What is your primary use case for ManageEngine Password Manager Pro?
We use ManageEngine Password Manager Pro to control privileged accounts. It is specifically meant to randomize passwords for privileged and service accounts. Additionally, we use the auditing featu...
What advice do you have for others considering ManageEngine Password Manager Pro?
Please keep my name anonymous because I have a code of conduct with the company. Without proper approval, I cannot disclose my identity. I'd rate the solution eight out of ten.
 

Also Known As

No data available
Password Manager Pro
 

Overview

 

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Australian Catholic University
Find out what your peers are saying about ManageEngine ADSelfService Plus vs. ManageEngine Password Manager Pro and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.