ManageEngine Password Manager Pro and Microsoft Entra ID are both enterprise-level identity management solutions. Users are happier with the pricing and support of ManageEngine Password Manager Pro, but Microsoft Entra ID is seen as superior due to its features.
Features: ManageEngine Password Manager Pro offers robust password management, privileged access security, and automated password resets. Microsoft Entra ID provides strong integration capabilities, advanced identity governance, and multi-factor authentication.
Room for Improvement: ManageEngine Password Manager Pro needs enhanced reporting and analytics functions, a more modern user interface, and better integration with third-party applications. Microsoft Entra ID requires simplification of initial setup, more comprehensive documentation, and reduced system complexity.
Ease of Deployment and Customer Service: ManageEngine Password Manager Pro is recognized for a relatively straightforward deployment with reliable customer service. Microsoft Entra ID's deployment is more complex but is supported by comprehensive customer service.
Pricing and ROI: ManageEngine Password Manager Pro offers better initial setup costs and faster realization of ROI. Microsoft Entra ID involves higher setup costs but is seen as worth the investment due to its expansive feature set.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
The actual support when you get to that level is a ten out of ten.
I would rate Microsoft technical support as a seven out of ten.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
The frequent changes in branding cause confusion among customers who struggle to keep track of product names and functions.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
The stability of the solution is very high at 99.999%.
The stability of the solution is good with a rating of eight out of ten.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
The main valuable feature is the integration into a single console, which includes authentication service and endpoint security.
Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.
Microsoft Entra ID is used for extending on-premises Active Directory to the cloud, managing application access, enabling multi-factor authentication, and single sign-on. It facilitates policy enforcement and secure access, ensuring centralized identity management across cloud and on-premises resources.
Organizations utilize Microsoft Entra ID for robust user and group management, identity synchronization, and conditional access. Its seamless integration with third-party apps, scalability, and support for remote work make it a preferred choice. The admin center streamlines identity and access tasks, enhancing efficiency and security with features like privileged identity management and audit logs.
What are the key features of Microsoft Entra ID?Microsoft Entra ID implementation varies across industries. Tech firms leverage it for secure, scalable access management, while healthcare organizations utilize its identity protection features to safeguard patient data. Educational institutions adopt Entra ID for streamlined user management and policy enforcement, ensuring secure access for students and staff across on-premises and cloud resources.
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