CyberArk Privileged Access Manager and ManageEngine Password Manager Pro compete in privileged access management. Based on the comparison, CyberArk holds the upper hand by providing advanced security features ideal for compliance and complex infrastructure needs.
Features: CyberArk Privileged Access Manager distinguishes itself with robust auditing capabilities, flexible integration options, and advanced tools such as Enterprise Password Vault (EPV) and Privileged Session Manager (PSM), which are vital for enhancing security infrastructure. ManageEngine Password Manager Pro, on the other hand, is appreciated for its cost-effective solutions suitable for straightforward deployment scenarios, though it lacks certain advanced security functions.
Room for Improvement: CyberArk Privileged Access Manager has areas needing enhancement, such as user registry integration, Unix machine scanning, and plugin development simplification. Improvements in application connectors and documentation are also sought. ManageEngine Password Manager Pro could address the product cost, enhance its user interface for non-technical users, and improve support response times.
Ease of Deployment and Customer Service: CyberArk Privileged Access Manager offers deployment flexibility across various environments including on-premises, hybrid, and cloud models, which appeals to enterprises with complex infrastructures. However, its complex configuration often requires professional assistance. The customer service has mixed reviews, with suggestions for faster response times. ManageEngine Password Manager Pro provides easier on-premises setup, beneficial for smaller teams or less intricate systems, yet there's feedback for improved customer service communications.
Pricing and ROI: CyberArk Privileged Access Manager is considered expensive but high-value, suitable for large organizations needing top-tier security, with ROI seen in enhanced security and compliance rather than direct savings. ManageEngine Password Manager Pro is praised for its affordability, particularly for mid-market businesses needing essential features without high expenses, offering a good balance of cost and functionality.
Response times seem to correlate with the strength of the relationship with the CyberArk account manager, with quicker responses when rapport is strong.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
CyberArk's customer service has improved recently and is now very responsive.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
We started small and expanded it to an enterprise level, and are now moving to the cloud for further growth.
We have different operating systems, database systems, and decentralized infrastructure.
I find SaaS to be more promising in scalability.
Proper fine-tuning and expertise ensure the product performs well.
It has a large customer base and positive feedback within my network.
Overall, the stability of the solution is high.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
In the long term, I would like to see these processes simplified, especially for on-premise installations.
Incorporating automated onboarding and offboarding features directly into the product would reduce the maintenance burden on administrators.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk is expensive compared to other products I know.
CyberArk's SaaS solution is particularly expensive.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
For me, CyberArk Privileged Access Manager's most valuable features are password and session management.
After giving access, it continually checks if the user is the same user.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.
CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.
Benefits of CyberArk Privileged Access Manager
Some of CyberArk Privileged Access Manager’s benefits include:
Reviews from Real Users
CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.
PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”
Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.
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