ManageEngine Password Manager Pro and Delinea Secret Server are competing products in password management and security solutions. Delinea Secret Server is perceived as superior due to its comprehensive feature set, which justifies its cost, despite many users finding pricing and support more favorable with ManageEngine Password Manager Pro.
Features: ManageEngine Password Manager Pro focuses on robust password management, including automated password resets, password policy enforcement, and compliance management. Delinea Secret Server offers advanced secrets management, extensive integration capabilities, and privileged account protection designed for enterprise needs.
Room for Improvement: ManageEngine Password Manager Pro can enhance its feature set to include more advanced secrets management and deeper integration options. Users also suggest improvements in scalability for larger enterprise environments. Delinea Secret Server could streamline its deployment process further and improve initial setup simplicity. Some users feel its support for smaller environments could be better optimized while ensuring cost efficiency.
Ease of Deployment and Customer Service: ManageEngine Password Manager Pro is recognized for its straightforward installation and configuration, alongside responsive customer support. Delinea Secret Server provides an efficient deployment model with strong support, though it might involve a more complex setup process, catering better to complex enterprise environments.
Pricing and ROI: ManageEngine Password Manager Pro is known for its cost-effectiveness with lower initial setup costs, offering decent ROI with essential features. Delinea Secret Server requires higher initial investment but promises higher ROI through its extensive features, making it appealing for businesses seeking long-term value.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
Secret Server is a fully-featured Privileged Access Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution.
Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.
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