Network Administrator at a media company with 201-500 employees
Real User
Top 20
2024-11-11T16:16:05Z
Nov 11, 2024
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days. This process is slower compared to other products from the same manufacturer.
Information Technology Consultant at a government with 201-500 employees
Real User
2022-07-20T07:35:07Z
Jul 20, 2022
There is room for improvement in making the UI more user-friendly. When you search for a password, there are some things you can't edit from the search bar, so you have to go back to the main window and scroll through to edit them.
Founder at a comms service provider with 11-50 employees
Real User
2021-02-11T19:49:09Z
Feb 11, 2021
Sometimes the person who doesn't actually use those passwords becomes responsible for the password. You find passwords belonging to one person, and then everybody else has to ask for passwords from under that account. Sometimes it becomes cumbersome. It's a pretty technical solution. It's designed for more technical people.
Senior System Specialist at a tech services company with 51-200 employees
Real User
2020-01-12T07:22:00Z
Jan 12, 2020
The product could be improved by lowering the price - it's expensive. We pay a license fee. I also think that the user interface could be improved and made more user-friendly. It's sometimes a little complex to understand what things mean.
Single Sign-On (SSO) enables users to access multiple applications with one set of login credentials, simplifying the authentication process. It enhances security and user experience, reducing the need for multiple passwords.
SSO integration helps organizations streamline access management by centralizing authentication. This reduces the administrative burden of password resets and improves compliance with security policies. Users benefit from a seamless experience, switching between...
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days. This process is slower compared to other products from the same manufacturer.
The update might get a bit easier.
There is room for improvement in making the UI more user-friendly. When you search for a password, there are some things you can't edit from the search bar, so you have to go back to the main window and scroll through to edit them.
Sometimes the person who doesn't actually use those passwords becomes responsible for the password. You find passwords belonging to one person, and then everybody else has to ask for passwords from under that account. Sometimes it becomes cumbersome. It's a pretty technical solution. It's designed for more technical people.
The product could be improved by lowering the price - it's expensive. We pay a license fee. I also think that the user interface could be improved and made more user-friendly. It's sometimes a little complex to understand what things mean.