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CyberArk Privileged Access Manager vs ManageEngine ADSelfService Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
217
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
14th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 7.5%, down from 9.4% compared to the previous year. The mindshare of ManageEngine ADSelfService Plus is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
Kimberly Brock - PeerSpot reviewer
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is Special Monitoring."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"The most valuable features of the solution are control and analytics."
"Customer support has been very helpful and responsive."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"Password rotation is the most valuable feature"
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"It gives us the capability to rotate passwords."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"Monitoring is one of the most valuable features for us."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"The solution provides wide options for multifactor authentication."
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"One of the most valuable features is the self-service capability. I"
"The solution enables agents to reset their passwords."
"Having multifactor authentication in Windows machines."
 

Cons

"Transitioning from a traditional on-premises deployment to the privileged cloud has resulted in losing access to many logs and administrative tools typically available on the back end."
"We should be able to join small components."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"One area for improvement is the plug-in development challenge. Although CyberArk provides a plug-in generator utility, it does not fully meet our needs, particularly for web-based applications. The plug-in generator currently works only for Telnet and SSH connections. We cannot generate a plug-in for web-based applications."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"The solution's architecture could be improved. It requires installation on four to five different servers."
"The initial setup was somewhat complex."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"We need more reports for visualization."
"Could be simplified, not user-friendly."
"The price must be reduced."
"There is a lack of specific information provided by the analytics portion of the software."
"The registration process could be improved. It should be easier for users to register for the service."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"They could improve their security of the products to prevent vulnerabilities."
 

Pricing and Cost Advice

"Its cost is fair."
"This solution is expensive."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"There are additional features added to our CyberArk Privileged Access Manager license. For example, features that allow us to integrate into various kinds of platforms."
"The license CyberArk Privileged Access Manager is on an annual basis."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"Using this solution costs us about $1,200 USD per year."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Financial Services Firm
10%
Government
10%
Wholesaler/Distributor
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What do you like most about ManageEngine ADSelfService Plus?
Monitoring is one of the most valuable features for us.
What is your experience regarding pricing and costs for ManageEngine ADSelfService Plus?
You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a...
What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Find out what your peers are saying about CyberArk Privileged Access Manager vs. ManageEngine ADSelfService Plus and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.