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ManageEngine ADSelfService Plus pros and cons

Vendor: ManageEngine
4.2 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

ManageEngine ADSelfService Plus allows remote users to change their login credentials using mobile devices.
It offers a variety of multifactor authentication options, including support for one-time passwords.
The multifactor authentication feature enhances security for Windows machines.
Users benefit from self-service capabilities, allowing them to reset or unlock accounts.
Monitoring features are highly valued for providing oversight and control.

CONS

ManageEngine ADSelfService Plus requires physical connection to the local network for installation or updates.
More reports are needed for better visualization.
Security improvements are necessary to prevent vulnerabilities.
The registration process needs improvement for easier user access.
The price should be reduced.
 

ManageEngine ADSelfService Plus Pros review quotes

BL
Mar 24, 2020
The most valuable feature is the ability for remote users to change their login credentials using their mobile devices.
JK
Mar 22, 2023
It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product.
Hussein Taha - PeerSpot reviewer
Dec 5, 2022
The solution provides wide options for multifactor authentication.
Learn what your peers think about ManageEngine ADSelfService Plus. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
WC
Oct 7, 2022
Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message.
reviewer1594782 - PeerSpot reviewer
May 8, 2023
Monitoring is one of the most valuable features for us.
CarlosPerez7 - PeerSpot reviewer
Mar 15, 2023
One of the most valuable features is the self-service capability. I
Feb 13, 2023
Having multifactor authentication in Windows machines.
EJ
May 28, 2024
The solution enables agents to reset their passwords.
 

ManageEngine ADSelfService Plus Cons review quotes

BL
Mar 24, 2020
The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network.
JK
Mar 22, 2023
They could improve their security of the products to prevent vulnerabilities.
Hussein Taha - PeerSpot reviewer
Dec 5, 2022
We need more reports for visualization.
Learn what your peers think about ManageEngine ADSelfService Plus. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1594782 - PeerSpot reviewer
May 8, 2023
There is a lack of specific information provided by the analytics portion of the software.
CarlosPerez7 - PeerSpot reviewer
Mar 15, 2023
The registration process could be improved. It should be easier for users to register for the service.
Feb 13, 2023
Could be simplified, not user-friendly.
EJ
May 28, 2024
The price must be reduced.