McAfee ePolicy Orchestrator Reviews

The most valuable feature is the centralized management. From a single dashboard, I can take a look at several things including the endpoint protection, the file integrity section, the data activity monitor, and more.

The dashboard is simple to use.

There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring.

I have been using McAfee ePolicy Orchestrator for about three years.

With respect to stability, I would like to see improvements made in terms of agent communication and compliance.

I have not had the need to scale this product.

We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local support was quite decent.

I would rate this solution an eight out of ten.

With this solution we use ENS with DLP. DLP works in controlling data protection when transferring data from PC to USB, USB to PC. We also use it for read-only access for hard disks. In DLP we have many options which we can work with.

Currently, we are using it for the clipboard, where we cannot capture screenshots from the PC screen, as well as for USB locking/data transfer, and the hard disk protection.

It has secured our environment. We have over 200 machines.

It is protecting us from USB-based hazards like viruses. Previously it was only for blocking USBs. They have added more features, like network protection.

Originally, we were only using it as a security platform to block USBs and as an antivirus product. But in the last six or seven months, we've been trying to enhance things and use more of the features in it. In that time we implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC. 

We also implemented read-only access to the secondary drives, the D drive, C drive, and E drive.

It is stable.

I have opened a few cases with technical support and their support is good. It depends on what type of contract you have with them. If you have an Enterprise Support contract, or a Platinum Support contract, they do provide very fast support solutions. If you have basic support, it will take one or two days.

It's a little bit complex to configure it, but when you start using it, it is much easier. There are many policies that you need to create, and in three or four places. When you assign the policies then it starts working.

In terms of an implementation strategy, we need to get the requirements from the customer. It depends on their requirements. You have many options, many features. It depends on what you want to configure. If you're looking only for a particular part, only DLP for example, it depends what you need within that. But for DLP it will take about one day to finish.

Do a PoC with competitors' endpoint protection products. But compared to what McAfee has, I don't think other products have as many options, as many features. If you want to protect data, DLP is a good option.

In terms of scalability, they're introducing more and new more features in ENS, Endpoint Security. If a ransomware attack happens, you can roll the encryption to its previous position. This is what they are implementing, according to their articles.

For maintenance of ePO, one guy is enough. If the server is ready, if the database and the platforms are ready, one guy can oversee the product. But you still need someone who is strong in SQL and someone who can install operating systems.

I have not compared this product to any other product. If I had then I could rate it properly. But, overall, it's good, it's not a bad product. I would rate it at nine out of ten. The product has everything I need.

We use McAfee to detect patterns. For example, if we detect credit cards, we can use the advanced pattern. 

To maintain the solution, we require two individuals that are knowledgeable in SQL and DLP.

McAfee ePolicy Orchestrator has a built-in advanced pattern, which is very useful because it can detect any pattern.

McAfee ePolicy Orchestrator requires a lot of manual work. For example, if you use Symantec DLP, only one policy is needed, and you can apply it to all of the channels that are an endpoint, like the web or email. With McAfee, you need to create separate rules for all of those channels. One policy for email, one policy for web, and so on. I would like to see McAfee reduce the amount of manual work required.

In the next release, I would like to see an integration with third-party solutions for classification. We find that implementation is limited for some products. I would like an open API that we can integrate with other classification tools. 

I have been using McAfee ePolicy Orchestrator for two months.

The stability of McAfee is user-friendly and stable.

The solution is scalable. You can add and remove servers as required.

The initial setup was straightforward, not complex.

The implementation was done by me within a test environment. 

We are using a free trial version of McAfee ePolicy.

I would rate this solution a nine out of ten.

The best part is management in McAfee ePolicy Orchestrator. It's very easy to manage agents.

McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors. So they have to work on it.

I am not using it, but I know the capabilities of McAfee ePolicy Orchestrator. I work for a security integration company that sells OEMs in terms of endpoint security, including McAfee and other solutions.

The stability of the solution is good. I would rate it a seven out of ten.

I would rate scalability an eight out of ten. McAfee ePolicy Orchestrator is a scalable solution.

I had some technical issues, which were not known by the vendor itself.

Neutral

The initial setup is neither easy nor difficult, and I would rate it a five out of ten.

Overall, I would rate McAfee ePolicy Orchestrator a six out of ten.

The solution's best part is that it is very easy to manage McAfee Agent.

McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market.

I use McAfee ePolicy Orchestrator, and my experience with it has been good. Though I am not using it full-fledged, I know the solution's capabilities. So, I work in a security integrator company that sells OEMs for endpoint security. So, we don't just sell McAfee, but also other solutions. My company has a partnership with McAfee.

The solution's stability is good, and so I rate its stability a seven out of ten.

The solution's scalability is good. So, I rate its scalability an eight out of ten.

Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop up in the solution, and even the vendor does not know about it. Owing to the aforementioned reasons, I rate the technical support a seven out of ten.

Neutral

I rate the solution's initial setup a five out of ten since it was neither easy nor difficult.

I rate the solution a six and a half out of ten.

The use case differs based on each customer. I work with customers and try to understand their requirements, use cases, security challenges, and then I work on the project plan or design documentation so that I can help them configure their product. 

As for improvements, I think that putting everything on a cloud and one console would be a great idea and would be useful for customers. 

I have been working with McAfee for about two years now. 

This solution is stable. 

This solution is scalable. 

McAfee's technical support is actually fine. 

The installation process is straightforward. 

I don't have much exposure to other similar products, like Netskope or Palo Alto, but overall, looking at security, I would give this solution a seven out of ten. I recommend this solution to others. 

We use McAfee Antivirus in our organization, as it is one of the best antivirus solutions on the market.

We manage all of our endpoints centrally from the McAfee ePolicy Orchestrator console. We send signature updates and software updates to all of the agents that we are responsible for.

It is difficult to imagine the workstations without Antivirus protection. In this cyberworld, McAfee is the best software to protect our machines. Before we had antivirus protection installed, we saw daily infections in our organization. Now, McAfee is helping us to clean all of the viruses from the machines, protecting our desktops from the latest threats.

We use McAfee Threat Prevention and McAfee Adaptive Threat Prevention for protection against viruses. There is also exploit-prevention support. The McAfee Web Control module is one of the best solutions to protect users from online threats.

The features we use are:

• DXL (Data Exchanger Layer)
• Threat prevention
• ATP (Adaptive Threat Protection)
• Web Control
• Firewall

McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers.

Threat detection capabilities should be increased for both viruses and other threats.

We did not use another solution prior to this, and we are happy with our choice.

Compared to other Antivirus products, the cost of this solution is a bit high.

In my opinion, this is the best product. Please go for it!