Melissa Data Quality Reviews, Competitors and Pricing

it_user519417

Solution Architect (Data Scientist) at a tech company with 10,001+ employees

Oct 2, 2016

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The SSIS workflow component has been valuable for me to recommend for enterprise-level production work.

What is most valuable?

The SSIS workflow component has been valuable for me to recommend for enterprise-level production work.

How has it helped my organization?

I was contacted by a products distribution company about using their technology. I was able to answer their questions, and then refer them to Melissa Data for further product support.

What needs improvement?

The use case I'm familiar with is for a merchant who was contrasting this technology with data from Dun and Bradstreet: so my recommendation is that Melissa Data purchase Dun and Bradstreet to combine their data breadth.

Both services have complementary but not identical databases: functionally, people should contact the sales teams at both organizations, see what trial they can get and to what degree the data satisfies their use case.

How are customer service and support?

Customer Service:

Customer service was excellent, and their technical team provides top support for people wanting to use the technology.

Technical Support:

Their technical team provides top support for people wanting to use the technology.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

GaryMData Architect at World Vision

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Nov 4, 2016

What do you mean by "workflow" component? There's no such thing in SSIS - its called Dataflow. I'm also not aware that Melissadata has anything like that either so this is very a confusing review. Please elaborate.

it_user793617

Director of Platform Operations at a tech services company with 51-200 employees

Dec 24, 2017

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Helps us provide accurate address information to customers for direct mailing

Pros and Cons

"Helps our organization provide accurate address information to our customers for direct mailing (household) and other campaigns they want to do."

"Needs to validate more addresses accurately."

What is our primary use case?

Validating customer addresses.

How has it helped my organization?

Helps our organization provide accurate address information to our customers for direct mailing (household) and other campaigns they want to do.

What is most valuable?

Ability to validate customer addresses.

What needs improvement?

Validating more addresses accurately.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

Always responsive and helpful.

How was the initial setup?

It was pretty straightforward to set up on Windows. Then we move to Linux and it was more complex, but still manageable.

Which other solutions did I evaluate?

We've only used this one.

What other advice do I have?

Understand what you want to do.
Know the limitations of the product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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it_user793647

Product Specialist / Senior Business Analyst

Dec 24, 2017

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Allows users of our product to know what industry a given business is in

Pros and Cons

"We only use the one feature for the NAICS code. This allows our product users to know what industry a business is in."

"To continually update the database with NAICS codes on businesses."

What is our primary use case?

We utilize Melissa Data’s Business Coder product to return the NAICS code on businesses, based on business name and address. We bundle it with our own product to return the business’ industry.

How has it helped my organization?

Our organization does not use it directly. We use it in our product that we sell to other businesses.

What is most valuable?

We only use the one feature for the NAICS code. This allows our product users to know what industry a business is in.

What needs improvement?

Since we only use one service, and that is only to obtain the NAICS code on a company, the only suggestion is to continually update the database with NAICS codes on businesses.

For how long have I used the solution?

Less than one year.

How is customer service and technical support?

We haven’t used any Melissa Data technical support.

How was the initial setup?

Our programmers did the API install. As far as I know it went smoothly.

Which other solutions did I evaluate?

We also evaluated and requested a quote from Experian, which was far more expensive.

What other advice do I have?

This serves our single need and we may utilize Melissa Data for other lookups, such as validate address lookup, in the future.

Test it out with real business data and validate that the industry is accurate. If not, send to Melissa Data and they will respond with more analysis and information. This was very helpful.

it_user791220

Office Services Manager at a government with 51-200 employees

Dec 19, 2017

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NCOA keeps our membership addresses up to date

Pros and Cons

"Getting the most up to date address for our members. We like to keep in touch with membership a few times a year so we want to maintain up to date addresses to be sure they receive any information that we mail to them."

"It will mix up family members at times, so we will change addresses at times that shouldn’t be changed."

What is our primary use case?

NCOA to keep our addresses up to date.

How has it helped my organization?

Our membership addresses are kept up to date.

What is most valuable?

Getting the most up to date address for our members. We like to keep in touch with membership a few times a year so we want to maintain up to date addresses to be sure they receive any information that we mail to them.

What needs improvement?

It will mix up family members at times, so we will change addresses at times that shouldn’t be changed.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

No previous solution.

Which other solutions did I evaluate?

Yes, but too long ago, I don’t remember which.

it_user498804

Software Solutions Architect at a real estate/law firm with 501-1,000 employees

Aug 21, 2016

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It is easy to install and configure. Integrates well with Visual Studio Data Tools.

What is most valuable?

Contact Address Verify Component.

How has it helped my organization?

Helped us to correct all the invalid addresses in our DB.

What needs improvement?

License tracking.

For how long have I used the solution?

4 months

What was my experience with deployment of the solution?

No. It was very easy to install on configure.

What do I think about the stability of the solution?

No. It is very reliable.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

No, this was first one we have used. We evaluated other products but MD was better.

How was the initial setup?

Yes. Very easy to install and configure.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

We are very pleased with the pricing but they need to have some good licence tracking mechanism.

What other advice do I have?

It is easy to install and configure. Integrates well with Visual Studio Data Tools. Generates a unique key for every address it processes. Generates correct error codes whenever it corrects a address. Finally, it is very reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user793650

Manager of Application Development (Web Team) at a retailer with 1,001-5,000 employees

Dec 24, 2017

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Helps us reduce UPS charges for incomplete or bad addresses

Pros and Cons

"Address verification ensures our customers get their packages, and we aren’t charged for incomplete address information."

"There are some hitches in setup, especially with the new encoding, but otherwise it’s relatively simple."

What is our primary use case?

Customer address verification.

How has it helped my organization?

Decreased charges incurred from UPS for incomplete or bad addresses.

What is most valuable?

Address verification. It ensures our customers get their packages, and we aren’t charged for incomplete address information.

What needs improvement?

Further improved address data.

Also, I'd generally prefer an API-based solution going forward, and one that does fraud verification at the same time.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

Supportive as needed. Have not required much support.

How was the initial setup?

There are some hitches, especially with the new encoding, but otherwise it’s relatively simple.

What was our ROI?

Generally, the cost is ROI positive, depending on your shipping volume.

Which other solutions did I evaluate?

Yes, we evaluated other options. Not disclosing them at this time.

What other advice do I have?

I would also check out EasyPost and Whitepages and see what solution works best for you.

Wendy Kennah

Director at a tech services company with 1-10 employees

Jan 22, 2018

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Makes the search of our applicant tracking system more consistent and relevant through data correction

Pros and Cons

"Ability to keep our data set clean and usable for our community searches."
"Allows us to delete and correct incorrect data to make the searching of our applicant tracking system more consistent and relevant."

"We have noticed that some of the emails and addresses return with confusing or incorrect codes, but for the most part, it is accurate."

What is our primary use case?

Data quality: Using it to validate addresses and email addresses for valid deliverability.

How has it helped my organization?

Allows us to delete and correct incorrect data to make the searching of our applicant tracking system more consistent and relevant.

What is most valuable?

Ability to keep our data set clean and usable for our community searches.

What needs improvement?

We have noticed that some of the emails and addresses return with confusing or incorrect codes, but for the most part, it is accurate.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

So far, so good. Although, we have not needed to use this very often.

Which solution did I use previously and why did I switch?

No previous solution was used. We implemented Melissa Data when we moved forward with our data quality tool.

How was the initial setup?

We used a third-party to integrate into our DQM.

What's my experience with pricing, setup cost, and licensing?

You should have a good idea of the size of your data and the amount of cleansing you will be doing, so you will purchase the appropriate size bundle.

Which other solutions did I evaluate?

No.

What other advice do I have?

Have a good understanding of your data. Therefore, you can look at the recommended changes to make sure they make sense.

GaryMData Architect at World Vision

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Jan 4, 2019

Which component(s) of their products are you using (there are many different ways to implement from ETL plugins to CRM plugins)? Thanks

it_user796215

Mailing Specialist

Jan 22, 2018

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Enables us to send out client mailings with the most accurate addresses possible

Pros and Cons

"We are able to send out client mailings with the most accurate addresses possible."

"It would be helpful if a list of the codes and explanations could be included."

What is our primary use case?

We use Listware for Microsoft Excel for NCOA.

How has it helped my organization?

NCOA processing is now quick and easy. No waiting for the list to come back, no calling, and no worrying if there are enough credits available.

What is most valuable?

Being able to send out client mailings with the most accurate addresses possible.

What needs improvement?

It would be helpful if a list of the codes and explanations could be included.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

Very simple; step by step, online.

What's my experience with pricing, setup cost, and licensing?

Pricing is very reasonable, no licensing required.

Which other solutions did I evaluate?

Satori. You have to call to purchase credits, unless you want to spend a couple thousand dollars a year to purchase unlimited NCOA. When I called I got voicemail. Wanted something quicker.

What other advice do I have?

Try it. It couldn’t be much easier.