Meraki Dashboard Reviews

We use Meraki Dashboard for office network management. The solution is full SaaS services deployed on the Cisco Meraki cloud.

The dashboard is a valuable feature because it is fully SaaS. This means we can access it from anywhere and we don't have to worry about the infrastructure. This is something that is already available in Cisco regularly, in the old version of Cisco, and something that Meraki sold. The hardware of Meraki is very good quality. Cisco is implementing new features into the dashboard from time to time. The best quality of the Meraki Dashboard is its high level of service. 

The cost of the solution is high and can be improved.

I have been using the solution for five years.

I give the stability of the solution a nine out of ten.

The support is quick, responsive, and user-friendly. It's been a pleasure working with Cisco Meraki Support. They always provide a response and answers. Even when we need to replace devices, they do it quickly.

The initial setup is straightforward for someone with experience.

Depending on the architecture of the network the deployment can take from one hour to one working day.

Meraki Dashboard isn't a cheap product, but the quality is worth the price. I can't say if it's expensive or not, because everyone understands that quality costs.

I give the solution a nine out of ten.

We currently have two people using the solution.

Just as Mercedes is known for its high-quality cars, Cisco is known for its high-quality networking hardware. If we're looking for a reliable network, we can't go wrong with Cisco equipment. Hardware and software come from different sources, but together they create a winning solution. Cisco provides the hardware and Meraki provides the software. I believe that there are cheaper products available, but the quality is not the same. In the five years I have been using Meraki I have not checked the competitors. I am not familiar with the pricing for alternative solutions, so I can't compare where Meraki Dashboard fits in terms of cost.

I recommend the solution to others. Meraki Dashboard is a quality solution, intuitive, easy to implement, and has great support.

We are using this solution for configuration of Wi-Fi devices and management. We are customers of Meraki and I'm the technical support manager at our company. 

The troubleshooting is great and the solution is easy to configure. Resolving issues that are related to DNS or related to devices is simple with everything in the dashboard.

I'd like to see an alert notification for the mail box so that an administrator will know when to check it. We sometimes have IP or DNS issues. If a user doesn't come to the office for a couple of days, it can sometimes take 20 minutes for them to connect their laptop when they return.

I've been using Dashboard for nearly four years. 

The solution is scalable. 

Whenever we require any information or support, Cisco provides that. Their support is quite good. 

The initial setup is very simple. We have two engineers who take care of maintenance and we have around 500 users. 

The solution is quite expensive and their reasoning is that they offer a better solution. 

I rate this solution nine out of 10. 

We're using Meraki Dashboard for the overall insight and management of the products and services that we have with Meraki, whether switches, SD-WAN, access points, MDM, or the system manager. Meraki Dashboard is our overall portal for service management for all Meraki products.

Meraki Dashboard helped my company because it allows the oversight and management of Meraki products and services from an operational and maintenance perspective, including software updates and overall utility. The solution also allows the segregation of rights so that multiple people can quickly manage different aspects of the services.

What I found most valuable in Meraki Dashboard is that it's well-organized, easy to use, and practical.

An area for improvement in Meraki Dashboard is licensing management because it's a little complex. Product licensing can be made a little bit easier through license concurrency and a more straightforward approach to applying the license to products and services.

I've been using Meraki Dashboard for five or six years now. I'm still using the solution but in a different capacity.

Meraki Dashboard is a stable solution.

Meraki Dashboard is a scalable solution.

I found the technical support for Meraki Dashboard good, so I'm rating it four out of five.

From a dashboard perspective, my company used Fortinet before  Meraki Dashboard to oversee products and services.

Meraki Dashboard was straightforward to set up.

I've seen ROI from Meraki Dashboard.

Meraki Dashboard is a utility and portal that's part of the Meraki solution.

In my company, ten to twelve people use Meraki Dashboard.

As the Meraki Dashboard deployment was very straightforward, only two to three people deployed it. Ten people handled the maintenance of the solution, but it was based on areas in which people had responsibility.

Currently, there's no plan to increase the usage of the Meraki Dashboard.

I would recommend Meraki Dashboard to others who have Meraki products and services, as the solution can provide oversight into what you're doing and what you'll be able to maintain from a Meraki point of view.

My rating for Meraki Dashboard is eight out of ten because it's a strong product for me.

Cisco has a cloud partnership, which you can use to provide use cases for the customer.

All products can be monitored and managed from the same dashboard.

There could be an on-premise server for the dashboard.
Meraki can download the full server from the cloud to on-prem for the client. It will be beneficial to get new insight and new options. It will be an innovation for Meraki. Other cloud providers provide this feature.

I have been using Meraki Dashboard for over five years in presales and one year in a technical role.

We didn't face any issues with the solution's stability.

I rate the solution's stability a ten out of ten.

The solution is mainly for medium businesses but can work on small and enterprise businesses.

I rate the solution’s scalability a nine out of ten.

Meraki Dashboard has excellent technical support in the UK and a lot of sales support. However, the support for the BOC license was not as good.

We have used Fortinet before. Meraki is a management platform focused only on the dashboard. They give 100% effort to support all things. Fortinet is not as powerful as Meraki.

The product’s pricing is neither high nor low.

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

Overall, I rate the solution an eight out of ten.

We are using Meraki in our network environment. It's for monitoring and analysis. 

The solution is easy to use. 

The initial setup is very easy.

We have found the client dashboard to be very simple to use, especially in our Meraki environment. 

It's mostly stable. 

The solution can scale. 

We've had some issues with the product and are looking to replace it. 

The coverage has been an issue for us. 

In the traffic analysis, there are too many categories.

I do not have any notes for new future features. 

I've used the solution for about three years. 

The stability is okay. However, with the cloud, it depends on the internet traffic. Sometimes the connectivity is not good, and that can affect the product. I'd rate the stability seven out of ten. 

The solution has been scalable. I'd rate the ability to expand nine out of ten.

We have around 250 users on the solution and 500 devices. 

So far, in terms of technical support, we've had some cases. They are fine.

We are planning to replace Meraki with Fortinet. I've used Fortinet in the past. There are some extra features, such as the firewall from Fortinet, that are a bit better. 

The setup process is very simple. It's not overly complex. 

The licensing is okay. I'd rate it five out of ten. It could be less expensive. 

We did evaluate other vendors as well and compared them to Meraki. 

I'm an end-user. 

I wouldn't recommend the solution to others right now. 

I'd rate the solution eight out of ten overall. 

We use this solution as management software for the Meraki hardware appliances. This allows us to manage the network infrastructure over the platform.

We like the visibility this solution gives us of the infrastructure.

This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it.

We have been working with this solution for around eight years.

We have found this to be a stable solution.

As this solution is cloud-based it is easily scalable.

We would rate this solution a six out of ten.

Our use case for this solution is primarily monitoring and configuration of the Meraki database.

Meraki Dashboard is the feature I find most valuable because it gives you remote feasibility of managing all the devices worldwide. You don't need to be in the local location already.

I think this product could be improved with a CLI for more directives.

In the next release, I would like to see a little more user intervention or more control given to the engineer.

I have been working with Meraki Dashboard for around five years.

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

My impression is that this solution is quite scalable. We have some 10 users currently in our organization.

The initial setup process is quite simple. I would rate it a 10, on a scale from one to 10, with one being the worst and 10 being the best. This solution is deployed on the cloud.

We compared Meraki Dashboard with Fortinet. FortiManager gives you options, but Meraki Dashboard has more feasibility and more control over all of the Meraki products.

I would recommend this solution to other users.

Overall, I would rate this solution a seven, on a scale from one to 10, with one being the worst, and 10 being the best.

My professional role is to perform demonstrations and similar tasks in order to demonstrate the to our consumers the product.

We use Meraki Dashboard to monitor some features or configurations and similar things.

The most valuable features of this solution are the map, the port's activities, the statistics, as well as the logs and reports. 

The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components.

Just my password, but that's because I forget it from time to time, but the recovery process is far too simple.

I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date.

I have been working with Meraki Dashboard for approximately three years.

I am a current user and use this solution once a week.

We have 50 users in our organization.

Technical support is good. I would rate the technical support a four out of five.

I believe the initial setup is easy. It is not complex.

Licensing fees are paid on a yearly basis.

It's a standard licensing fee.

It's a straightforward solution. Not at all complex.

I would rate Meraki Dashboard an eight out of ten.

The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.

The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.

Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.

I have been using Meraki Dashboard for the past year.

Meraki Dashboard is very stable.

Meraki Dashboard is scalable.

The initial setup is very useful and easy.  It is very simple like the manager.

I would rate Meraki Dashboard an eight out of ten.

I'm doing everything with this solution. I'm renting some access and using it for my enterprise. I'm doing the insights. I'm doing the API integration with the NordLayer. I can work from home with it as well. 

For the most part, it's perfect. The features are all great.

The initial setup is very good.

It's a scalable solution.

The solution is stable. 

It is a little bit expensive. 

Maybe sometimes they just need to add some more integration to not be a hundred percent Cisco. For example, with Cisco Umbrella, if they could integrate, let's say, Palo Alto or some other third-party devices on the API, not on the VPN channel, that would be great.

Some features could be added. 

I've used the solution for around two years.

The solution is very stable and reliable. There are no bugs. Its performance is good. 

I've found the solution to be scalable. 

The number of users vary. 

For my company, I'm providing consultancy. That's around ten people. However, for other companies where we provide the consultant, there's sometimes 2,000, or 5,000 people. I cannot distinguish between my business as a small enterprise doing that consultancy or in general our clients. It's hard to give exact user numbers.

I didn't face any real problems that would require support. Maybe some other people might if they are doing things on their own side.

Sometimes, with the old way of Meraki VPN connection, it did not work on Windows. However, I asked somebody to follow up with customer support or with technical support and we worked out the issue.

I'm using the Cisco Meraki right now for my own business. In my company, we are using FortiGate. 

The setup is easy. It's not complex. It could be more friendly. When we connect on the API, maybe we can add some more features. Other than that, it was great.

I don't have a huge environment, to be honest. If I have a big environment, I would automate that. I'm doing everything manually in a small environment, and it's straightforward and fast.

The amount of people you need to maintain the solution depends on the third party. Our monitoring or support will be two or three people. However, usually, maintenance is handled by a third party. We don't consider how many people; we do the fees, and they will do their job.

I handle the initial setup in-house. I did not need the assistance of other outside individuals such as consultants or integrators. 

Of course, the last time I deployed around 1200 sites and I used a third party.

While we haven't seen any ROI just yet, we expect to see an ROI in three to four years. 

It is a pretty expensive solution. I'd rate it four out of five in terms of how expensive it is, with five being the most expensive. 

There is just the licensing fee and the integration. If I do it with the Cisco Umbrella, since I'm forced to use the Umbrella to get the full features, I'm limited with the Umbrella. That said, I don't want, as an example, a SaaS solution. If I do it with NordVPN or any other SaaS solution, I have to pay there, and I do a VPN connection which is not the right solution for me in 2022. 

We're a customer and an end-user.

We are using the latest version of the solution. However, I don't know the exact version number. 

I'd advise users that the solution can be expensive, and they need to brace for that.

I'd rate the solution seven out of ten.