Meraki Dashboard Reviews

We use this solution as management software for the Meraki hardware appliances. This allows us to manage the network infrastructure over the platform.

We like the visibility this solution gives us of the infrastructure.

This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it.

We have been working with this solution for around eight years.

We have found this to be a stable solution.

As this solution is cloud-based it is easily scalable.

We would rate this solution a six out of ten.

We primarily use the solution as a dashboard. We use it for configuring switches, routers, access points, or whatever we have in the network.

We like that it is cloud-based.

It offers a lot of great features. 

The solution scales well.

Sometimes the system crashes. We need them to offer better stability. When this happens, we cannot access some of the switches in the network. We can only reach them after multiple attempts. 

It would be nicer if the dashboard was lighter. They need to reduce the CPU usage. 

We'd like it if the dashboard showed everything on the network, even things from other vendors, like HP or Dell.

I've been using the solution for six months or less. 

The stability could be better. It does crash sometimes. I'd rate the stability seven out of ten overall. 

The scalability is quite good. I'd rate it nine out of ten.

The solution can be used in both SMBs and enterprises. 

I have not used technical support yet. I haven't had to contact them. 

The initial setup is not complex. it is pretty straightforward. The steps are simple to follow, and the devices are configured very easily. 

The pricing is okay. I'd rate it seven out of ten It could be cheaper. 

I have not had the chance to compare the solution to other products. 

I'm a Cisco partner. I offer Cisco products to customers. We are IT solutions providers. 

I'd recommend the solution to other users. Overall, I would rate it seven out of ten.

My professional role is to perform demonstrations and similar tasks in order to demonstrate the to our consumers the product.

We use Meraki Dashboard to monitor some features or configurations and similar things.

The most valuable features of this solution are the map, the port's activities, the statistics, as well as the logs and reports. 

The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components.

Just my password, but that's because I forget it from time to time, but the recovery process is far too simple.

I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date.

I have been working with Meraki Dashboard for approximately three years.

I am a current user and use this solution once a week.

We have 50 users in our organization.

Technical support is good. I would rate the technical support a four out of five.

I believe the initial setup is easy. It is not complex.

Licensing fees are paid on a yearly basis.

It's a standard licensing fee.

It's a straightforward solution. Not at all complex.

I would rate Meraki Dashboard an eight out of ten.

The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.

The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.

Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.

I have been using Meraki Dashboard for the past year.

Meraki Dashboard is very stable.

Meraki Dashboard is scalable.

The initial setup is very useful and easy.  It is very simple like the manager.

I would rate Meraki Dashboard an eight out of ten.

I would say the ease of use is the most valuable feature. It's very easy to set up and get up and running. 

The downside to the simplicity is that you can't get as granular as you could with the Cisco APs. They don't have a command line interface, or CLI, so you can't just go into the CLI and copy and paste a bunch of commands. You have to do it through the dashboard. That would be the biggest downside.

Their biggest improvement needs to be their documentation. With Cisco, for example, you can just Google whatever image your controller is on. You can say, "I want an 8.5 config guide," and they will give you a PDF that goes from A to Z, with everything you need to know in one place for that software image. You can just open up the guide, do a search for whatever you're looking for, and boom, it'll take you to it. Meraki, on the other hand, does not do that, so if you want to learn anything, you kind of have to know what it is you're looking for to begin with. It's just a webpage database of articles and you've got to basically find what you're looking for. I would love to just have a guide for each software release as opposed to me having to hunt it out.

I've been using this solution for about a year and a half now. 

The stability has been amazing. I don't have to manage it a 10th as much as I have to manage my Cisco stuff.

It's very scalable. We have dozens of employees using the dashboard because each location has its own technician and they have access to their location.

I did 99% of the setup. The only thing I had to get help with was for some of the security guys to do their stuff, but it's really easy to set up. That's the great thing about Meraki et al. It is super easy, almost just straight out of the box. You can watch an eight minute video and have an access point up and running. Getting into the nitty gritty is a little harder. When you want to start doing radio profiles and power control, that gets a little more convoluted. It's easy once you know where to look in the dashboard, though. The hard part is knowing where to find the granular stuff, but the initial setup is super easy.

I would say that once you get it really scaled out, one person can maintain it, but that's not how we do it. The security guy handles the firewall part, the voice guy handles the voice part, and I handle the wireless part.

You don't have to pay for the dashboard. You pay for a license, and an access point comes with it. You use the free dashboard to manage those access points.

My advice to those considering this solution is that if you want a set it and forget it solution, this is great. If you want a solution that you can get into the minutia and adjust at a really super granular level, this is not the solution for you.

I would rate this solution as a nine out of ten. 

I'm doing everything with this solution. I'm renting some access and using it for my enterprise. I'm doing the insights. I'm doing the API integration with the NordLayer. I can work from home with it as well. 

For the most part, it's perfect. The features are all great.

The initial setup is very good.

It's a scalable solution.

The solution is stable. 

It is a little bit expensive. 

Maybe sometimes they just need to add some more integration to not be a hundred percent Cisco. For example, with Cisco Umbrella, if they could integrate, let's say, Palo Alto or some other third-party devices on the API, not on the VPN channel, that would be great.

Some features could be added. 

I've used the solution for around two years.

The solution is very stable and reliable. There are no bugs. Its performance is good. 

I've found the solution to be scalable. 

The number of users vary. 

For my company, I'm providing consultancy. That's around ten people. However, for other companies where we provide the consultant, there's sometimes 2,000, or 5,000 people. I cannot distinguish between my business as a small enterprise doing that consultancy or in general our clients. It's hard to give exact user numbers.

I didn't face any real problems that would require support. Maybe some other people might if they are doing things on their own side.

Sometimes, with the old way of Meraki VPN connection, it did not work on Windows. However, I asked somebody to follow up with customer support or with technical support and we worked out the issue.

I'm using the Cisco Meraki right now for my own business. In my company, we are using FortiGate. 

The setup is easy. It's not complex. It could be more friendly. When we connect on the API, maybe we can add some more features. Other than that, it was great.

I don't have a huge environment, to be honest. If I have a big environment, I would automate that. I'm doing everything manually in a small environment, and it's straightforward and fast.

The amount of people you need to maintain the solution depends on the third party. Our monitoring or support will be two or three people. However, usually, maintenance is handled by a third party. We don't consider how many people; we do the fees, and they will do their job.

I handle the initial setup in-house. I did not need the assistance of other outside individuals such as consultants or integrators. 

Of course, the last time I deployed around 1200 sites and I used a third party.

While we haven't seen any ROI just yet, we expect to see an ROI in three to four years. 

It is a pretty expensive solution. I'd rate it four out of five in terms of how expensive it is, with five being the most expensive. 

There is just the licensing fee and the integration. If I do it with the Cisco Umbrella, since I'm forced to use the Umbrella to get the full features, I'm limited with the Umbrella. That said, I don't want, as an example, a SaaS solution. If I do it with NordVPN or any other SaaS solution, I have to pay there, and I do a VPN connection which is not the right solution for me in 2022. 

We're a customer and an end-user.

We are using the latest version of the solution. However, I don't know the exact version number. 

I'd advise users that the solution can be expensive, and they need to brace for that.

I'd rate the solution seven out of ten.

We primarily use the solution for WiFi. It’s the only thing we use. We have eight Meraki’s for WiFi and use this as a dashboard. We have the devices in the dashboard when we link up to the WiFi.

Principally it is for delivering the internet and for the sites to be standard in the company. We have a firewall, servers, storage, and backup all in the cloud.

I like the configuration capabilities.

The implementation process is good.

The cloud security is excellent.

It’s very stable and reliable.

The scalability is good.

I can’t recall needing anything specific to be improved. Maybe in six months, we might have a different opinion.

I’d like the product to allow for other solutions to be integrated with the dashboard as well.

I’ve been using the solution since 2015.

The solution has been quite stable. We haven’t had issues with bugs or glitches. It doesn’t crash or freeze. It’s reliable and the performance has been good.

The product can scale if you need it to. It’s not a problem at all.

We have approximately 80 employees using the solution right now.

We have local technical support. We haven’t had an issue with them.

It’s neither easy nor difficult to set up. It’s got a moderate level of difficulty when it comes to implementation.

The pricing is good. It’s reasonable. We don’t have an issue with the costs. I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year.

We are a Cisco customer and work with local Cisco partners.

I have friends in other companies and I do recommend this solution to them. Cisco Meraki is the best solution. Other partners from banks, for example, also recommend this solution. I am very happy with this product.

I’d rate the solution ten out of ten. It’s the best.

The Meraki Dashboard allows me to gain everything, for example, access to the devices for programming, and access to reports on hacking attempts, including threats against any of my devices. The tool also works as a firewall and blocks threats, and I can get reports on that. I can also get reports on how well my access points are working. It's a really good dashboard for those purposes.

With the Meraki Dashboard, I can preconfigure a particular device, and then once it joins the network, it automatically updates, so that's a really good case for the tool. Another way the tool improves my organization is that it gives users the ability to find out who is attempting to gain access to the network. There were attempts at hacking in my organization and through the Meraki Dashboard, my team was able to get to the IP and block it easily.

What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall.

For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much.

I've been working with Meraki Dashboard for the last ten years.

The Meraki Dashboard is a very stable tool. The only time I haven't been able to gain access to it was when there was an issue with Meraki, in particular, with the cloud, but that lasted only for half an hour to an hour.

The Meraki Dashboard is a very scalable tool. It's easy to bring on new devices and new networks. You can go in and set up a device, and once it comes online, it will automatically update, and then you've got all the information on it, and it takes less than five minutes to set up a new device.

Technical support for Meraki Dashboard has been quite good. There was only one time when I couldn't get the answers that I needed, but the rest of the time, I did finally get the answers I needed, though it took a little while. I had to find an older gentleman that had been with the company for a while to figure something out because the young support people couldn't figure it out. Other than that, the technical support has been really good.

In my previous organization, everything was done on the Cisco command line. In my current organization, Meraki came on and the Meraki Dashboard was offered as part of the licensing for each device, so it was a no-brainer to use it rather than try to find another solution.

The initial setup for the Meraki Dashboard was straightforward. It was done before I got on site for this particular job.

Implementation of the Meraki Dashboard was done by a third party, and then when I took over the job, I just gained access to the dashboard. It was a reseller who implemented the tool and my organization was satisfied with the work the reseller did.

I'm unable to share ROI information, and all I know is that Meraki Dashboard is meant to be a one-stop-shop. I can access my devices from anywhere around the world through it and all I need is a browser interface, so the tool allows one person to do the job of a normal five to six-person IT team.

Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in.

The Meraki Dashboard is part of Meraki's commitment to its users. It's on a private cloud with Meraki.

In my organization, it's just me using Meraki Dashboard. I'm an IT Manager and I'm also in charge of the deployment and maintenance of the tool. It's easy and the only thing I have to do is make sure I have a network cable and power source, so I plug the tool in the wall, plug it into a network cable, and that's it.

What's going on in my organization is that it was recently purchased by another company that is coming online, and that company is using Meraki, so I'm going to be offloading all of the day-to-day to that company's IT support team.

My advice to others looking into implementing Meraki Dashboard is that you will find that it is very easy to wrap your head around. It is very full. There are no shortcomings on the tool that I found so far as well as on the devices because Meraki Dashboard is made by Cisco, so it's a very good quality device. It's a very good quality dashboard that provides reporting services. Everything is really good, and it will allow you to do anything you need unless you have to physically go on-site, but you can do everything on the Meraki Dashboard.

I'm rating the Meraki Dashboard ten out of ten.