Meraki Dashboard Reviews

We use the product to monitor and configure network components within our environment. It includes managing Meraki access points and switches, adding new devices to the network, and providing access through a streamlined process.

The most valuable feature of the platform is its ease of configuration. Adding new devices to the network is straightforward, requiring just the MAC address to provide access.

They could improve the product by providing enhanced utilization reports and more detailed independent access reports.

I have been using Meraki Dashboard for almost one and a half years.

The product is stable. 

The product is scalable. 

The technical support services are satisfactory. 

I used Aruba ClearPass in my previous organization. 

The initial setup was straightforward and very fast. The user-friendly interface facilitated a quick and efficient setup process.

We implemented the product with the help of our in-house team. 

Meraki Dashboard is a robust and user-friendly solution that simplifies network management. Its cloud-based nature ensures easy access and scalability.

I rate it an eight out of ten. 

The tool's main use case for our logistics company is to manage our global network infrastructure. Employees can connect from any part of the world.

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it allows for easy suite configuration. We can handle everything on there when there's a policy or any other requirement.

The tool's real-time monitoring capabilities are good. My experience with the mobile application management features of the Meraki Dashboard has been positive. Recently, a customer raised concerns about excessive bandwidth consumption in their network due to equipment connected to the Meraki dashboard. We quickly identified a new MAC address consuming bandwidth by enabling monitoring within the Meraki dashboard. Within minutes, we could pinpoint the issue and take necessary actions, such as limiting bandwidth or blocking the IP or MAC address from the network.

The tool needs to incorporate more integration platforms. Integrating technical support features directly into the dashboard would be highly beneficial. This would allow technicians to troubleshoot issues more efficiently. 

I have been using the product for seven years. 

I rate the tool's stability a ten out of ten. 

I rate the solution's scalability a ten out of ten. 

The tool's deployment is not complex. The deployment process involved assessing the requirements, obtaining necessary permissions for network access, and proceeding with the installation and configuration.

Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten. 

I rate the overall product a ten out of ten. I recommend considering Meraki Dashboard as it offers high security, stability, flexibility, and reasonable pricing.

We use this solution as management software for the Meraki hardware appliances. This allows us to manage the network infrastructure over the platform.

We like the visibility this solution gives us of the infrastructure.

This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it.

We have been working with this solution for around eight years.

We have found this to be a stable solution.

As this solution is cloud-based it is easily scalable.

We would rate this solution a six out of ten.

We use Meraki Dashboard to manage all our Cisco Meraki network equipment, SD-WAN, firewalls, DHCP, routers, switches, etc. We have firewalls at three locations, and each site has about 200 users.  

Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches. 

Meraki Dashboard could improve integration with non-Cisco platforms. 

I have used Meraki Dashboard for about seven years.

Meraki Dashboard is stable. 

It isn't hard to set up Meraki Dashboard if you have some experience with Cisco solutions. You need some knowledge about networks and firewall rules. We just followed the manual. 

I rate Meraki Dashboard 10 out of 10. It's the best solution. 

My professional role is to perform demonstrations and similar tasks in order to demonstrate the to our consumers the product.

We use Meraki Dashboard to monitor some features or configurations and similar things.

The most valuable features of this solution are the map, the port's activities, the statistics, as well as the logs and reports. 

The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components.

Just my password, but that's because I forget it from time to time, but the recovery process is far too simple.

I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date.

I have been working with Meraki Dashboard for approximately three years.

I am a current user and use this solution once a week.

We have 50 users in our organization.

Technical support is good. I would rate the technical support a four out of five.

I believe the initial setup is easy. It is not complex.

Licensing fees are paid on a yearly basis.

It's a standard licensing fee.

It's a straightforward solution. Not at all complex.

I would rate Meraki Dashboard an eight out of ten.

I use Meraki Dashboard for teachers' inventory, configuration, troubleshooting, reports, and management.

The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely.

More integration would be an improvement - for example, I can manage the Cisco Meraki access point but not the Cisco access point.

I've been using this solution for almost ten years.

Meraki Dashboard's stability is very good.

Meraki Dashboard is very scalable.

Meraki's technical support is very good.

Positive

I previously used Motorola and Aerohive. We switched from Aerohive because it was hard to work, confusing, and not user-friendly.

The initial setup was hard work because we had to implement more than 1000 access points in more than 70 independent networks. However, with the implementations done, I can now implement a new network in around ten minutes.

The first implementation was done using a partner.

The price could be lower because the license for access points is expensive. We pay almost $5000 for a three-year contract with Dashboard included.

We evaluated Fortinet.

I would rate Meraki Dashboard ten out of ten.

The primary use is with the Managed Service Provider Dashboard. I work for an ISP, and we provide Meraki solutions to our customers.

In terms of the operation side, the Meraki Dashboard has made it much easier to use and configure from one place. There are tools embedded in the dashboard to troubleshoot, instead of looking at various network elements, you just have the one dashboard to view everything.

The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can configure it under the configuration panel, and then view statistics like location analytics, user analytics, etc.

The product can be improved around the captive portal portion. It may be helpful to have maybe some popups or blurbs that just guide you in terms of how to use it or explain what a certain input means. Also, for example, the summary dashboard is under Organization, instead of under Network and sometimes it gets confusing where to actually find the summary dashboard. 

For me, from a usability or user journey perspective, it can be a bit more intuitive. For example, I want to see the summary from my Network but I have to go to Organization. Also the guides: they are great, but it's very difficult to find user guides, specifically on how to use every single feature. If I have to draw up the user guide, it's quite difficult to find the content. And maybe something which is connected with the support, or the price, or something like that. Or functionality, like more features.

I find the stability of the Meraki Dashboard very reliable and stable. It's got the built-in mechanisms like warm spares, automatic solar, from my side, it's been very reliable. I've always been able to connect to the dashboard. There haven't been any outages. We haven’t had any stability issues.

In terms of scalability, we are planning to roll it out to the rest of our 400 stores. We've only got one solution that's live right now, which is a combination of their security appliance, which is an access point. For the Wi-Fi, many of the guests who come through the store are using it. The internal staff is using the Wi-Fi and the LAN. It's the store that sells our product, and they're using the full stack of Meraki right now.

The technical support that I've experienced so far has been very good. The guys used to literally log the ticket on the dashboard, and they answer us. It's normally back within a day or so, so they've been very helpful.

Before Meraki Dashboard, we didn't previously use a different solution. From my side, I haven't used anything else. But the technical teams have used the traditional Cisco RSR's, and their Aironet Wi-Fi solution, and it's significantly more difficult to deploy those solutions.

The initial setup was very, very intuitive and easy to use, in terms of installation. We've mainly worked on the wireless access point, but there's education that's starting to happen within the NSP environment. You need to get the guys up to speed. And this is a very different way of configuring and doing things, that's the learning journey, but once we actually are up to speed on how to use it, it's much quicker than the traditional use cases. They defined all the test cases and use cases that they'd want to test after deploying. It was pretty successful from the Meraki side, but internally, it was the education side that was lacking because the guys didn't fully understand how to use it, at that stage. And that's why it took so long to deploy.

For the implementation, we ourselves did the POC, but we did have a representative from Meraki here that was guiding us for about a week.

From a pricing perspective, they are still expensive. 

Before choosing we didn't really evaluate other options. The guys are used to using it, but in terms of troubleshooting, they have to access many different systems. The reason why we did a POC with Meraki is because the sales representative came down to visit MTN. There's a Cisco partnership that's in place. They gave us the solution of Meraki and the objective. There was a rationale behind why we should do this POC, and that's why they moved. It was more of a selling initiative. They sold the solution to MTN, so we didn't choose it because the other solutions were not working, it was a sale.

Regarding this solution, there are a few additional comments: from my side, because I'm a managed service provider, and we sell and manage services to our customer, I feel what's lacking right now is the technical training to up skill and manage the service provider. In South Africa, a lot of training is not available. In terms of technical training, there's none of that, apart from the CMNO training.

I would rate this solution an eight out of ten.

The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.

The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.

Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.

I have been using Meraki Dashboard for the past year.

Meraki Dashboard is very stable.

Meraki Dashboard is scalable.

The initial setup is very useful and easy.  It is very simple like the manager.

I would rate Meraki Dashboard an eight out of ten.