Meraki Dashboard Reviews

We use Meraki Dashboard to manage all our Cisco Meraki network equipment, SD-WAN, firewalls, DHCP, routers, switches, etc. We have firewalls at three locations, and each site has about 200 users.  

Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches. 

Meraki Dashboard could improve integration with non-Cisco platforms. 

I have used Meraki Dashboard for about seven years.

Meraki Dashboard is stable. 

It isn't hard to set up Meraki Dashboard if you have some experience with Cisco solutions. You need some knowledge about networks and firewall rules. We just followed the manual. 

I rate Meraki Dashboard 10 out of 10. It's the best solution. 

The Meraki Dashboard we are using for the cloud. On-premise, we build or fix division racks and all the customer recommend configurations. We'll go and inspects, for example, what is the VLAN? What is the solution? 

We will do the configuration and everything remotely. We do everything on the backend, including Meraki switches, Meraki access points, and Meraki firewalls. We'll take the remote session and open that and handle things remotely.

With this product, we get a better sense of if something is changing the configuration. In other firewalls, we're not able to change anything, however, we can revert back. 

The initial setup was easy.

The solution is stable.

We like the ability to see everything in one single console.

We can log in from anywhere in the world.

The filtering on offer is good. 

We need to log into the solution separately. We can only log into a single access point. For example, we can log into one firewall or access point and do configurations. We cannot do multiple configurations across multiple endpoints. 

We'd like more support on the side of the ISP. 

The solution can be expensive. 

We'd like to be able to see new, upcoming features and have alerts when they are available or coming up.

I've been using the solution for the last six months. 

There are no bugs or glitches. It doesn't crash or freeze. Everything is fine. It is stable. 

It's a scalable product. We haven't had any conflicts in that sense. 

At this point, we have four people using the solution. They are network engineers. 

I've never needed the assistance of technical support. I've learned some basic knowledge and that has been enough so far. 

If there is something we cannot fix, we will reach out to support. For example, we are trying to do the packet capture. The traffic is not going. We'll try to check the configuration first and we'll try to check the logs. Still, if we are not able to find the issue, we'll look into how we can get the issue resolved and may ask for help.

We also work with Fortigate. 

It's an easy product to set up. We know the architecture and the configurations. If we don't know the concept, then it can be more difficult to set up. 

This is a small company. We can do an implementation in a day or maybe two. It's pretty fast.

I handled the initial implementation process. 

While I cannot speak to the exact cost, it is my understanding the price is high. 

We are a partner. 

We are using the latest update of the product. 

I'd recommend the solution to others. 

I would rate the solution eight out of ten.

Meraki is a networking device which is cloud managed. It's a kind of software defined networking device. You connect to it via the cloud and then you have some dashboard services available from the cloud provider, from Meraki. We have traditional networking devices and we use Meraki for other purposes. I'm the company manager of network services for Europe, India, and Africa and we're a customer of Meraki. 

I like that there is great visibility on the dashboard and you immediately see when something is going down. If you want to dive deeper and get more details you can. Because this is a cloud solution, you have everything configured and there's nothing we really need to configure ourselves to get the information we need.

I've been using this solution for six years. 

I find the solution very scalable. We have both internal and external users. Internally, we have five admins and externally we have about 1,000 users. Because it's outsourced, we probably have around 40 administrators who can log into the system, due to our 24/7 support model. We have approximately 20 locations here in Europe and Russia which are my responsibility, and there are probably maybe 200 end users behind that.

technical support? Are you satisfied? Not satisfied with anything?

Alexander: Yes, I'm satisfied.

The initial setup is very straightforward, it probably took a few hours to set up the first devices. After that it goes very quickly. 

I would rate this solution an eight out of 10. 

The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.

The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.

Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.

I have been using Meraki Dashboard for the past year.

Meraki Dashboard is very stable.

Meraki Dashboard is scalable.

The initial setup is very useful and easy.  It is very simple like the manager.

I would rate Meraki Dashboard an eight out of ten.

I use Meraki Dashboard for teachers' inventory, configuration, troubleshooting, reports, and management.

The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely.

More integration would be an improvement - for example, I can manage the Cisco Meraki access point but not the Cisco access point.

I've been using this solution for almost ten years.

Meraki Dashboard's stability is very good.

Meraki Dashboard is very scalable.

Meraki's technical support is very good.

Positive

I previously used Motorola and Aerohive. We switched from Aerohive because it was hard to work, confusing, and not user-friendly.

The initial setup was hard work because we had to implement more than 1000 access points in more than 70 independent networks. However, with the implementations done, I can now implement a new network in around ten minutes.

The first implementation was done using a partner.

The price could be lower because the license for access points is expensive. We pay almost $5000 for a three-year contract with Dashboard included.

We evaluated Fortinet.

I would rate Meraki Dashboard ten out of ten.

We primarily use the solution as a dashboard. We use it for configuring switches, routers, access points, or whatever we have in the network.

We like that it is cloud-based.

It offers a lot of great features. 

The solution scales well.

Sometimes the system crashes. We need them to offer better stability. When this happens, we cannot access some of the switches in the network. We can only reach them after multiple attempts. 

It would be nicer if the dashboard was lighter. They need to reduce the CPU usage. 

We'd like it if the dashboard showed everything on the network, even things from other vendors, like HP or Dell.

I've been using the solution for six months or less. 

The stability could be better. It does crash sometimes. I'd rate the stability seven out of ten overall. 

The scalability is quite good. I'd rate it nine out of ten.

The solution can be used in both SMBs and enterprises. 

I have not used technical support yet. I haven't had to contact them. 

The initial setup is not complex. it is pretty straightforward. The steps are simple to follow, and the devices are configured very easily. 

The pricing is okay. I'd rate it seven out of ten It could be cheaper. 

I have not had the chance to compare the solution to other products. 

I'm a Cisco partner. I offer Cisco products to customers. We are IT solutions providers. 

I'd recommend the solution to other users. Overall, I would rate it seven out of ten.

We use this solution to provide Wi-Fi access within the organization.

Using this solution reduces the amount of time that I have to spend managing our network.

The most valuable feature of this solution is the single pane of glass. It has nice features like heat mapping and rogue AP detection. It can analyze the traffic that it is picking up from what may be a rogue access point, and it is able to identify those and send relevant notifications.

Another helpful feature is that it can dynamically change the channel that the AP is using. 

It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map.

The stability is very good. So far it has not gone down, and I haven't experienced any issues with it.

This is a very scalable solution. The APs are relatively lightweight, and we have many of them being managed by one controller. 

I haven't yet needed to use technical support.

We were previously using prox and Wi-Fi APs. We were having all kinds of issues; there was poor visibility, and we had to log in to agents individually. Sometimes the WAN interface would just break, so you would have to reboot it then begin troubleshooting once it came back online. There was a need for a centralized solution.

The initial setup of this solution is very straightforward. You have to purchase the license for the Enterprise, and then purchase a license for each AP. Then you create a login with that license and you can build out your networks. It is easy to configure, and this includes defining your access points.

I am the only person who maintains this solution for our organization.

We used CDW to assist with our implementation and deployment, and our experience was very good.

I don't have an accurate measure for ROI, but the time savings suggests that there is something there.

The licensing fees are $180 USD, per AP, for three years. I don't recall the initial startup costs.

I did not shop around very much. I had heard about what this solution could do and choose it based on that.

This product saves me time and I am very happy using it. It is a great product, but nothing is perfect. 

I would rate this solution a nine out of ten.

My primary use case is managing the LAN, the Local Area Network, in our shops. We have a total of 40 shops in France, so I'm using Meraki for managing my LAN, my access point, my switches my VLAN, my SSIDs, etc.

Meraki is easy to use. You don't have to be a network engineer to use it. That's why I like it. I'm in IT, I know how our network works, but if you give that solution to my mom, for example, she would have used it like a normal, she could have opened a shop for example. That's what I like about Meraki Dashboard - all your switches, all your access points are all in one place, and it's easy to use. 

The MDM needs improvement. I know that we used to use the MDM for a long time, for one or two years, but we had to leave it because it wasn't really good enough for us. THe MDM should be improved.

The stability is okay. In three years, we've only had two or three problems, but one of them was our fault. The other one was on Meraki's side, but it still worked. Meraki was not working, we couldn't use them, but the products were okay, the LAN was okay. So I guess the stability is great. 

We have five administrators that work on the dashboard.

Technical support is great. They've been great.

We used Aruba for about six months before Meraki. We switched because we thought that the Aruba Dashboard was really poor in terms of features and things you can do in management. Also, the managing area of Aruba was really bad compared to Meraki. That's why we switched.

The initial setup is really easy. You just have to open an account. It's also really easy to add equipment.

We used the Meraki team, but beyond that, we didn't get help from anyone else. We installed all the switches and all of the access points.

We thought about Aruba, but the features weren't enough, compared to Meraki.

We use the solution every day, every hour. We usually check the dashboard once a day.

Be aware that it's really easy to use, so you can easily make the wrong changes for example, but can get help easily from good people. Meraki is very accessible.

It's a solution that can be used by anyone - by administrators, by end-users, by a lot of people. You have to be aware that it is pretty easy to be used, but you have to use it well. Use it well and it will be fine.

The MDM, however, is bad. We're using another MDM now because Meraki was so bad.

I would rate the solution 9 out of 10.