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Nader-Elmansi - PeerSpot reviewer
Presales System Engineer at a computer software company with 501-1,000 employees
Reseller
Nov 11, 2023
A cloud solution for monitoring and managing from one dashboard

What is our primary use case?

Cisco has a cloud partnership, which you can use to provide use cases for the customer.

What is most valuable?

All products can be monitored and managed from the same dashboard.

What needs improvement?

There could be an on-premise server for the dashboard.
Meraki can download the full server from the cloud to on-prem for the client. It will be beneficial to get new insight and new options. It will be an innovation for Meraki. Other cloud providers provide this feature.

For how long have I used the solution?

I have been using Meraki Dashboard for over five years in presales and one year in a technical role.

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Meraki Dashboard
March 2026
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What do I think about the stability of the solution?

We didn't face any issues with the solution's stability.

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is mainly for medium businesses but can work on small and enterprise businesses.

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

Meraki Dashboard has excellent technical support in the UK and a lot of sales support. However, the support for the BOC license was not as good.

Which solution did I use previously and why did I switch?

We have used Fortinet before. Meraki is a management platform focused only on the dashboard. They give 100% effort to support all things. Fortinet is not as powerful as Meraki.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is neither high nor low.

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Luan_Nguyen - PeerSpot reviewer
Enterprise Information System Lead at a media company with 51-200 employees
Real User
Mar 22, 2023
Easy to use and set up with the capability to extend
Pros and Cons
  • "We have found the client dashboard to be very simple to use, especially in our Meraki environment."
  • "The coverage has been an issue for us."

What is our primary use case?

We are using Meraki in our network environment. It's for monitoring and analysis. 

What is most valuable?

The solution is easy to use. 

The initial setup is very easy.

We have found the client dashboard to be very simple to use, especially in our Meraki environment. 

It's mostly stable. 

The solution can scale. 

What needs improvement?

We've had some issues with the product and are looking to replace it. 

The coverage has been an issue for us. 

In the traffic analysis, there are too many categories.

I do not have any notes for new future features. 

For how long have I used the solution?

I've used the solution for about three years. 

What do I think about the stability of the solution?

The stability is okay. However, with the cloud, it depends on the internet traffic. Sometimes the connectivity is not good, and that can affect the product. I'd rate the stability seven out of ten. 

What do I think about the scalability of the solution?

The solution has been scalable. I'd rate the ability to expand nine out of ten.

We have around 250 users on the solution and 500 devices. 

How are customer service and support?

So far, in terms of technical support, we've had some cases. They are fine.

Which solution did I use previously and why did I switch?

We are planning to replace Meraki with Fortinet. I've used Fortinet in the past. There are some extra features, such as the firewall from Fortinet, that are a bit better. 

How was the initial setup?

The setup process is very simple. It's not overly complex. 

What's my experience with pricing, setup cost, and licensing?

The licensing is okay. I'd rate it five out of ten. It could be less expensive. 

Which other solutions did I evaluate?

We did evaluate other vendors as well and compared them to Meraki. 

What other advice do I have?

I'm an end-user. 

I wouldn't recommend the solution to others right now. 

I'd rate the solution eight out of ten overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Meraki Dashboard
March 2026
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886,011 professionals have used our research since 2012.
reviewer1334250 - PeerSpot reviewer
Delivery Manager Network Services at a retailer with 10,001+ employees
Real User
Feb 18, 2023
A good network management tool that allows for full infrastructure visibility, but can be complex to configure and manage without specific knowledge
Pros and Cons
  • "We like the visibility this solution gives us of the infrastructure."
  • "This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it."

What is our primary use case?

We use this solution as management software for the Meraki hardware appliances. This allows us to manage the network infrastructure over the platform.

What is most valuable?

We like the visibility this solution gives us of the infrastructure.

What needs improvement?

This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it.

For how long have I used the solution?

We have been working with this solution for around eight years.

What do I think about the stability of the solution?

We have found this to be a stable solution.

What do I think about the scalability of the solution?

As this solution is cloud-based it is easily scalable.

What other advice do I have?

We would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System and Network Administrator at a pharma/biotech company with 501-1,000 employees
Real User
Jan 2, 2023
Enables remote feasibility of device management worldwide; could be improved with greater user intervention permission
Pros and Cons
  • "The initial setup process is quite simple."
  • "I think this product could be improved with a CLI for more directives."

What is our primary use case?

Our use case for this solution is primarily monitoring and configuration of the Meraki database.

What is most valuable?

Meraki Dashboard is the feature I find most valuable because it gives you remote feasibility of managing all the devices worldwide. You don't need to be in the local location already.

What needs improvement?

I think this product could be improved with a CLI for more directives.

In the next release, I would like to see a little more user intervention or more control given to the engineer.

For how long have I used the solution?

I have been working with Meraki Dashboard for around five years.

What do I think about the stability of the solution?

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

My impression is that this solution is quite scalable. We have some 10 users currently in our organization.

How was the initial setup?

The initial setup process is quite simple. I would rate it a 10, on a scale from one to 10, with one being the worst and 10 being the best. This solution is deployed on the cloud.

Which other solutions did I evaluate?

We compared Meraki Dashboard with Fortinet. FortiManager gives you options, but Meraki Dashboard has more feasibility and more control over all of the Meraki products.

What other advice do I have?

I would recommend this solution to other users.

Overall, I would rate this solution a seven, on a scale from one to 10, with one being the worst, and 10 being the best.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arquitecto de Soluciones at Fusionet Corporation
Real User
Dec 2, 2022
User-friendly, rich in features, and helpful technical support
Pros and Cons
  • "The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components."
  • "I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."

What is our primary use case?

My professional role is to perform demonstrations and similar tasks in order to demonstrate the to our consumers the product.

We use Meraki Dashboard to monitor some features or configurations and similar things.

What is most valuable?

The most valuable features of this solution are the map, the port's activities, the statistics, as well as the logs and reports. 

The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components.

What needs improvement?

Just my password, but that's because I forget it from time to time, but the recovery process is far too simple.

I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date.

For how long have I used the solution?

I have been working with Meraki Dashboard for approximately three years.

I am a current user and use this solution once a week.

What do I think about the scalability of the solution?

We have 50 users in our organization.

How are customer service and support?

Technical support is good. I would rate the technical support a four out of five.

How was the initial setup?

I believe the initial setup is easy. It is not complex.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

It's a standard licensing fee.

What other advice do I have?

It's a straightforward solution. Not at all complex.

I would rate Meraki Dashboard an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Assocciate at UNDP
Real User
Oct 11, 2022
Easy and useful setup manager, reliable, with simplicity all around
Pros and Cons
  • "The most valuable feature is knowing the wireless and switch are healthy."
  • "The most valuable feature is knowing the wireless and switch are healthy."
  • "I would like to see an alert event feature to monitor what users are downloading and how to block some applications."
  • "Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications."

What is our primary use case?

The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.

What is most valuable?

The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.

What needs improvement?

Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.

For how long have I used the solution?

I have been using Meraki Dashboard for the past year.

What do I think about the stability of the solution?

Meraki Dashboard is very stable.

What do I think about the scalability of the solution?

Meraki Dashboard is scalable.

How was the initial setup?

The initial setup is very useful and easy.  It is very simple like the manager.

What other advice do I have?

I would rate Meraki Dashboard an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sanjeewa Perera - PeerSpot reviewer
Vice President - Information Technology at Asia Securities
Real User
Jul 12, 2022
Flexible, sustainable, with competitive pricing
Pros and Cons
  • "It is very stable and we have been using it for five years."
  • "It is very stable and we have been using it for five years."
  • "When users are trying to roam from one location to another location, geographical tracking would be helpful."
  • "When users are trying to roam from one location to another location, geographical tracking would be helpful."

What is most valuable?

We use most of the features, even the filtering, and layer three level filtering, and we are pulling to the wireless. Our whole network is wireless. The notification feature for detection is very good.

What needs improvement?

When users are trying to roam from one location to another location, geographical tracking would be helpful. When the administrator can arrange a locking feature it will be handy for others from a security perspective. I would like to see more communication, integration, and visibility.

For how long have I used the solution?

I have been working with Meraki Dashboard for around five years now.

What do I think about the stability of the solution?

It is very stable and we have been using it for five years. We are not a twenty-four-seven operation but in that context, we have not had any downtime. 

What do I think about the scalability of the solution?

The scalability is of a high level and is flexible.

What's my experience with pricing, setup cost, and licensing?

The setup is not complex. The Meraki Dashboard has more competitive pricing because almost everybody has a Cisco dealer. They can play around with the margins.

Which other solutions did I evaluate?

We compared Meraki Dashboard with Aruba and both products are good.

What other advice do I have?

I would rate Meraki Dashboard an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Dentist at Universidade Estácio de Sá
Real User
May 12, 2022
Easy to use and comprehensive
Pros and Cons
  • "The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
  • "The most valuable features are that it's easy to use and technically very complete, and I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
  • "More integration would be an improvement."
  • "The price could be lower because the license for access points is expensive."
  • "The price could be lower because the license for access points is expensive."

What is our primary use case?

I use Meraki Dashboard for teachers' inventory, configuration, troubleshooting, reports, and management.

What is most valuable?

The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely.

What needs improvement?

More integration would be an improvement - for example, I can manage the Cisco Meraki access point but not the Cisco access point.

For how long have I used the solution?

I've been using this solution for almost ten years.

What do I think about the stability of the solution?

Meraki Dashboard's stability is very good.

What do I think about the scalability of the solution?

Meraki Dashboard is very scalable.

How are customer service and support?

Meraki's technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Motorola and Aerohive. We switched from Aerohive because it was hard to work, confusing, and not user-friendly.

How was the initial setup?

The initial setup was hard work because we had to implement more than 1000 access points in more than 70 independent networks. However, with the implementations done, I can now implement a new network in around ten minutes.

What about the implementation team?

The first implementation was done using a partner.

What's my experience with pricing, setup cost, and licensing?

The price could be lower because the license for access points is expensive. We pay almost $5000 for a three-year contract with Dashboard included.

Which other solutions did I evaluate?

We evaluated Fortinet.

What other advice do I have?

I would rate Meraki Dashboard ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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