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Centreon vs Meraki Dashboard comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.
Sentiment score
4.9
Meraki Dashboard boosts efficiency by automating processes, reducing staff needs, saving time, and enhancing global management capabilities.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
Network Engineer at a manufacturing company with 10,001+ employees
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
System Administrator at a manufacturing company with 10,001+ employees
A patching process that used to take about two hours can now be done within a ten-minute window due to automation.
Manager, Information Technology Services at a healthcare company with 201-500 employees
Being able to reduce the headcount to one user who is comfortable with the workload has probably been the biggest benefit and return on investment.
Senior Solutions Architect at a comms service provider with 10,001+ employees
Meraki Dashboard saves us both money and time.
Senior IT Manager at Altimetrik (Deployed at FORD)
 

Customer Service

Sentiment score
7.1
Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.
Sentiment score
7.4
Meraki Dashboard support is praised for responsiveness and effectiveness, though some note long wait times; overall reliable service.
We do not have direct access to Centreon's technical support.
Network Engineer at a manufacturing company with 10,001+ employees
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
System Administrator at a manufacturing company with 10,001+ employees
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Monitoring and Operations Pilot at Egis S.A.
I would rate the support team 10 out of 10.
Network Engineer at a financial services firm with 5,001-10,000 employees
I would rate the customer support a perfect 10.
Country Technical at a tech vendor with 10,001+ employees
The support response time can be slow, sometimes taking up to fifteen hours.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.
Sentiment score
6.3
Meraki Dashboard is scalable and adaptable, offering easy deployment, intuitive interface, and seamless network expansion for businesses.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
Network Engineer at a manufacturing company with 10,001+ employees
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Monitoring and Operations Pilot at Egis S.A.
Once they're plugged in, they pick up all the configuration they need.
Senior Solutions Architect at a comms service provider with 10,001+ employees
Sometimes the new features do not clearly indicate whether there is an additional cost associated with my licensing level.
Principal Systems Engineer at a manufacturing company with 1,001-5,000 employees
If you have flexibility in your network design, expansion is very easy.
Sr Ict Engineer at ICAD-KSA
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.
Sentiment score
7.6
Meraki Dashboard is praised for its stability and reliability, with rare bugs and infrequent performance or security issues.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Network Engineer at a manufacturing company with 10,001+ employees
Centreon is a much more straightforward and stable tool compared to Icinga.
System Administrator at a manufacturing company with 10,001+ employees
I've never had Meraki Dashboard be offline or down.
Senior Solutions Architect at a comms service provider with 10,001+ employees
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
The network has been working for the past 2.5 years and is performing very well.
Sr Ict Engineer at ICAD-KSA
 

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.
The Meraki Dashboard needs enhanced AI, third-party integration, performance, scalability, documentation, and support for improved user experience.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Monitoring and Operations Pilot at Egis S.A.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
Network Engineer at a manufacturing company with 10,001+ employees
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
System Administrator at a manufacturing company with 10,001+ employees
A backup feature for devices in Meraki, including a way to back up and export backups of devices from the portal.
Principal Systems Engineer at a manufacturing company with 1,001-5,000 employees
AI capabilities present a significant opportunity for improvement for Meraki Dashboard as well; anything that has to do with incident and reporting needs a proactive approach, not just a reactive one.
Director at PwC
I need more in-depth Meraki security appliance system performance monitoring, enabling Meraki Dashboard to actively monitor and report on MX or security appliance CPU and memory utilization. Currently, that information is not reported in Meraki Dashboard, and I have faced multiple instances of Meraki MXs being overloaded without knowing until users start reporting issues.
Senior Network Engineer at a tech services company with 201-500 employees
 

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.
Meraki Dashboard is valued for simplicity and management despite high costs, offering flexibility and reliability with potential discounts.
Centreon's pricing is not very expensive.
Monitoring and Operations Pilot at Egis S.A.
If our organization were moving and we were prior customers of Cisco, we should receive a discount on our license because the licensing is very costly.
Network Engineer at a financial services firm with 5,001-10,000 employees
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
If we involve a third-party vendor, the price will definitely go up.
IT Manager at Fawaz
 

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.
Meraki Dashboard offers centralized management with AI, scalability, and robust analytics, enabling efficient network oversight and troubleshooting.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
System Administrator at a manufacturing company with 10,001+ employees
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Monitoring and Operations Pilot at Egis S.A.
Centreon allows us to monitor all of our devices on one platform.
Network Engineer at a manufacturing company with 10,001+ employees
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
System Analyst II at IT solutions consultings
Meraki Dashboard helps cut down on time because we're troubleshooting in a single pane of glass.
Network Engineer at a wholesaler/distributor with 1,001-5,000 employees
My teams incorporate AI assistant insights and root cause recommendations within Meraki Dashboard into our day-to-day triage workflows, making the AI assistant functionality in Meraki Dashboard one of our first go-to troubleshooting tools.
Infrastructure Engineering Manager at Nutrien Ag Solutions Australia
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
24th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (27th), Cloud Monitoring Software (22nd)
Meraki Dashboard
Ranking in Network Monitoring Software
11th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
87
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.1%, down from 1.9% compared to the previous year. The mindshare of Meraki Dashboard is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
Centreon1.1%
Other98.1%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
SatishShetty - PeerSpot reviewer
Senior IT Manager at Altimetrik (Deployed at FORD)
Centralized templates have unified wifi policies and provide reliable guest access across sites
As of now, nothing needs to be improved in Meraki Dashboard. If something comes up, I can update later. I would like to see more features or integrations in the future, such as new announcements and new features. It would be good to have them. For example, I would like cross-site availability. That is the kind of feature I have in mind.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Construction Company
10%
Outsourcing Company
9%
Computer Software Company
8%
Outsourcing Company
12%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise19
Large Enterprise47
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What is your experience regarding pricing and costs for Meraki Dashboard?
My experience with pricing, setup cost, and licensing for Meraki Dashboard was pretty straightforward just because we have Cisco devices already in the organization. We didn't face any such pri...
What needs improvement with Meraki Dashboard?
I don't see any such requirement of improvement for Meraki Dashboard, but since artificial intelligence is in the market, maybe with some kind of summary or some kind of notification with integ...
What is your primary use case for Meraki Dashboard?
Our main use case for Meraki Dashboard is to monitor the network environment. We monitor our local data center and network devices using the dashboard, and when there is a certain issue, Meraki Das...
 

Comparisons

 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Centreon vs. Meraki Dashboard and other solutions. Updated: November 2026.
921,714 professionals have used our research since 2012.