LogicMonitor vs Meraki Dashboard comparison

LogicMonitor and Cisco are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #10 with an average rating of 9.0, while Cisco is ranked #11 with an average rating of 8.1. LogicMonitor holds a 2.1% mindshare in NMS, compared to Cisco’s 1.7% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,955 Views
2,510 Comparison Views

100% willing to recommend

Meraki Dashboard

Read 55 Meraki Dashboard reviews

2,912 Views
2,144 Comparison Views

98% willing to recommend

LogicMonitor

Meraki Dashboard

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

LogicMonitor and Meraki Dashboard compete in IT management solutions, offering comprehensive features for network monitoring and management. LogicMonitor seems to have the upper hand in monitoring complex environments due to its customizability and granular alert tuning, while Meraki Dashboard stands out for simplicity and ease of use, ideal for straightforward network management needs.

Features: LogicMonitor provides fast, reliable dashboards with customizable logic modules and granular alert tuning. These features allow for monitoring a variety of services with precise control, catering to complex IT environments. Meraki Dashboard offers single-pane-of-glass functionality with simple cloud-based configuration and management, making it ideal for smaller organizations looking for efficient network analytics and management solutions from anywhere.

Room for Improvement: LogicMonitor could improve its topology mapping and reporting capabilities. Users also seek more intuitive configurations and better alert management. Meraki Dashboard might enhance its VPN functionality, offer more user-friendly guides, and expand integration capabilities with non-Cisco platforms. Some users experience complexities in configuration for specific cases and desire enhancements in its licensing model for better scalability.

Ease of Deployment and Customer Service: LogicMonitor supports diverse environments such as cloud, on-premises, and hybrid setups, with highly responsive technical support. Meraki Dashboard focuses on cloud-based deployment, offering streamlined management across devices with a user-friendly interface. Both have strong support systems, with LogicMonitor’s hands-on assistance notably recognized.

Pricing and ROI: LogicMonitor is a premium solution with advanced features providing significant ROI, although its per-device cost can be high for large-scale implementations. Meraki Dashboard has a higher price point in larger deployments but offers a straightforward pricing model appealing to businesses valuing ease of administration and quick cloud-based insights.

To learn more, read our detailed LogicMonitor vs. Meraki Dashboard Report (Updated: January 2025).

Buyer's Guide

LogicMonitor vs. Meraki Dashboard

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

10th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

Meraki Dashboard

Ranking in Network Monitoring Software

11th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 2.1%, down from 2.4% compared to the previous year. The mindshare of Meraki Dashboard is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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Bilal-Ahmed

IT Manager at Fawaz

Seamless connectivity and comprehensive control over network devices

All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

"The initial setup is very simple."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

More LogicMonitor pros

"The most valuable feature is ease of use."

"I like that Meraki Dashboard is a user-friendly product."

"The solution scales well."

"It's really user-friendly."

"It is very easy to manage. It has good security, and it is working well with our firewall."

"It's a simple, functional solution."

"We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it allows for easy suite configuration. We can handle everything on there when there's a policy or any other requirement."

"The most valuable feature of Meraki Dashboard is we can manage our switches and access point in one place."

More Meraki Dashboard pros

Cons

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"Role-based permissions could be better and updating modules could be smoother."

More LogicMonitor cons

"It would be nicer if the dashboard was lighter."

"The cost of the solution is high and can be improved."

"Meraki Dashboard could improve integration with non-Cisco platforms."

"They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions."

"I am concerned about the fact that once your licensing expires the devices stop working and become a brick."

"The solution can be expensive."

"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."

"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."

More Meraki Dashboard cons

Pricing and Cost Advice

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"They are expensive for the cloud."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"The solution is not expensive."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

More LogicMonitor pricing and cost advice

"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."

"The solution is currently the most expensive on the market."

"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."

"The Meraki Dashboard has more competitive pricing."

"Licensing fees are paid on a yearly basis."

"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."

"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."

"From a pricing perspective, they are still expensive."

More Meraki Dashboard pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Computer Software Company

24%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about Meraki Dashboard?

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...

See all answers

What is your experience regarding pricing and costs for Meraki Dashboard?

The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.

See all answers

What needs improvement with Meraki Dashboard?

There is a need for price reductions in developing countries, as the cost of Meraki is quite high. Additionally, it would be beneficial if Meraki Dashboard could integrate more Cisco devices such a...

See all answers

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Compared 7% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

LogicMonitor

January 2025

Download LogicMonitor product report

Buyer's Guide

Meraki Dashboard

January 2025

Download Meraki Dashboard product report

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LogicMonitor

Video not available

Cisco

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

Buyer's Guide

LogicMonitor vs. Meraki Dashboard

January 2025

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