LogicMonitor vs Meraki Dashboard comparison

LogicMonitor and Cisco are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #10 with an average rating of 9.2, while Cisco is ranked #11 with an average rating of 8.3. LogicMonitor holds a 1.9% mindshare in NMS, compared to Cisco’s 1.5% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,872 Views
2,457 Comparison Views

100% willing to recommend

Meraki Dashboard

Read 55 Meraki Dashboard reviews

2,810 Views
2,056 Comparison Views

98% willing to recommend

LogicMonitor

Meraki Dashboard

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

LogicMonitor and Meraki Dashboard compete in IT management solutions, offering comprehensive features for network monitoring and management. LogicMonitor seems to have the upper hand in monitoring complex environments due to its customizability and granular alert tuning, while Meraki Dashboard stands out for simplicity and ease of use, ideal for straightforward network management needs.

Features: LogicMonitor provides fast, reliable dashboards with customizable logic modules and granular alert tuning. These features allow for monitoring a variety of services with precise control, catering to complex IT environments. Meraki Dashboard offers single-pane-of-glass functionality with simple cloud-based configuration and management, making it ideal for smaller organizations looking for efficient network analytics and management solutions from anywhere.

Room for Improvement: LogicMonitor could improve its topology mapping and reporting capabilities. Users also seek more intuitive configurations and better alert management. Meraki Dashboard might enhance its VPN functionality, offer more user-friendly guides, and expand integration capabilities with non-Cisco platforms. Some users experience complexities in configuration for specific cases and desire enhancements in its licensing model for better scalability.

Ease of Deployment and Customer Service: LogicMonitor supports diverse environments such as cloud, on-premises, and hybrid setups, with highly responsive technical support. Meraki Dashboard focuses on cloud-based deployment, offering streamlined management across devices with a user-friendly interface. Both have strong support systems, with LogicMonitor’s hands-on assistance notably recognized.

Pricing and ROI: LogicMonitor is a premium solution with advanced features providing significant ROI, although its per-device cost can be high for large-scale implementations. Meraki Dashboard has a higher price point in larger deployments but offers a straightforward pricing model appealing to businesses valuing ease of administration and quick cloud-based insights.

To learn more, read our detailed LogicMonitor vs. Meraki Dashboard Report (Updated: January 2025).

Buyer's Guide

LogicMonitor vs. Meraki Dashboard

January 2025

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Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

10th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (12th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

Meraki Dashboard

Ranking in Network Monitoring Software

11th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.4% compared to the previous year. The mindshare of Meraki Dashboard is 1.5%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Bilal-Ahmed

IT Manager at Fawaz

Seamless connectivity and comprehensive control over network devices

All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"The initial setup is very simple."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

More LogicMonitor pros

"The dashboard itself is very simplified and easy to navigate."

"We like the visibility this solution gives us of the infrastructure."

"What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall."

"The ease-of-use and the analytics are really effective tools."

"The most valuable feature of Meraki Dashboard is we can manage our switches and access point in one place."

"There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process."

"The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly. A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications."

"We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that."

More Meraki Dashboard pros

Cons

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."

More LogicMonitor cons

"I think this product could be improved with a CLI for more directives."

"It is not appropriate for large, enterprise businesses."

"The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."

"Third-party switches do not necessarily integrate easily with the system and this could be improved to allow for better adaptation."

"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."

"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."

"The product is missing a VPN and it is a major issue when it comes to deployment."

"In general, how I add firewall rules is not great."

More Meraki Dashboard cons

Pricing and Cost Advice

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"The solution is not expensive."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

More LogicMonitor pricing and cost advice

"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."

"Licensing fees are paid on a yearly basis."

"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."

"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."

"The solution is currently the most expensive on the market."

"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."

"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."

"Meraki Dashboard is a utility and portal that's part of the Meraki solution."

More Meraki Dashboard pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Computer Software Company

23%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about Meraki Dashboard?

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...

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What is your experience regarding pricing and costs for Meraki Dashboard?

The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.

See all answers

What needs improvement with Meraki Dashboard?

There is a need for price reductions in developing countries, as the cost of Meraki is quite high. Additionally, it would be beneficial if Meraki Dashboard could integrate more Cisco devices such a...

See all answers

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Compared 7% of the time

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Compared 10% of the time

SolarWinds NPM vs Meraki Dashboard

Compared 6% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

LogicMonitor

February 2025

Download LogicMonitor product report

Buyer's Guide

Meraki Dashboard

February 2025

Download Meraki Dashboard product report

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Cisco

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

Buyer's Guide

LogicMonitor vs. Meraki Dashboard

January 2025

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