Meraki Dashboard Reviews

The Meraki Dashboard we are using for the cloud. On-premise, we build or fix division racks and all the customer recommend configurations. We'll go and inspects, for example, what is the VLAN? What is the solution? 

We will do the configuration and everything remotely. We do everything on the backend, including Meraki switches, Meraki access points, and Meraki firewalls. We'll take the remote session and open that and handle things remotely.

With this product, we get a better sense of if something is changing the configuration. In other firewalls, we're not able to change anything, however, we can revert back. 

The initial setup was easy.

The solution is stable.

We like the ability to see everything in one single console.

We can log in from anywhere in the world.

The filtering on offer is good. 

We need to log into the solution separately. We can only log into a single access point. For example, we can log into one firewall or access point and do configurations. We cannot do multiple configurations across multiple endpoints. 

We'd like more support on the side of the ISP. 

The solution can be expensive. 

We'd like to be able to see new, upcoming features and have alerts when they are available or coming up.

I've been using the solution for the last six months. 

There are no bugs or glitches. It doesn't crash or freeze. Everything is fine. It is stable. 

It's a scalable product. We haven't had any conflicts in that sense. 

At this point, we have four people using the solution. They are network engineers. 

I've never needed the assistance of technical support. I've learned some basic knowledge and that has been enough so far. 

If there is something we cannot fix, we will reach out to support. For example, we are trying to do the packet capture. The traffic is not going. We'll try to check the configuration first and we'll try to check the logs. Still, if we are not able to find the issue, we'll look into how we can get the issue resolved and may ask for help.

We also work with Fortigate. 

It's an easy product to set up. We know the architecture and the configurations. If we don't know the concept, then it can be more difficult to set up. 

This is a small company. We can do an implementation in a day or maybe two. It's pretty fast.

I handled the initial implementation process. 

While I cannot speak to the exact cost, it is my understanding the price is high. 

We are a partner. 

We are using the latest update of the product. 

I'd recommend the solution to others. 

I would rate the solution eight out of ten.

We primarily use the solution for small and medium-sized organizations. 

It's an easy-to-use product. It's really user-friendly. The product is not really hard to understand. There is so much information relative to the device, and the connected device, or a non-active line, or something like that.

The user interface is great. It's quite simple. 

It's very stable. 

The initial implementation process is simple.

I can't speak to what needs to be improved. I'm pretty satisfied with it. 

There needs to be a better way of identifying some hardware. For example, there is some hardware where only the mask address is available - not the full name. There needs to be more improvement on the device-connected interface.

We've been using the solution for one and a half years.

The stability of the solution is great. It's reliable. There are no bugs or glitches. it doesn't crash or freeze. 

We have 150 users on the solution right now.

I've never used technical support in the past. I cannot speak to how helpful or responsive they are.

The initial setup is not a difficult process. It's pretty easy. That said, it depends on the internet connection.

We have three technical teams that are capable of handling the deployment process. They are compromised of managers and two engineers. 

If the contact gives us all the information we need, then we can handle the implementation alone.

I cannot recall how long it took to deploy the product.

There might be an additional subscription fee.

I would recommend the solution to other users and companies. I've been pretty satisfied with its capabilities so far.

I would rate the solution at an eight out of ten overall.

We acquired more than two hundred and fifty Meraki APs as part of a multi-site acquisition. We bought the licensing, stood up a Meraki Dashboard and imported the APs into our Dashboard. A super easy transition of the Wireless LAN.

There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process. Building the environment in the Dashboard was quick as well. Overall, the changeover was painless from the wireless standpoint.

Cloud management is nice and easy. There are no controllers to deal with upgrading and maintaining. It is easy to see all of the devices are online, and if not, which ones are down.

I am concerned about the fact that once your licensing expires the devices stop working and become a brick.

Our primary use case for this solution is network security and reporting.

This solution has improved our organization by centralizing control of multiple clients and sites.

The most valuable feature is their support, and they get better every day.

The pricing for this solution needs to be improved.

The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly.

A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications.

They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view.

I have been using Meraki Dashboard for two years. 

It is 100% stable. Once we deploy it, we very rarely have any comebacks. 

I'm happy with its scalability. 

I only have experience of dialing into Meraki technical support. They were very good.

I don't typically work with this solution. Just from my previous experience, it is fairly simple to set up. I don't think there are any issues.

Deployment duration depends on the complexity. It can take two to three days for complex deployments. It can take a couple of hours for simple deployments.

Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months.

If you are looking for a secure and simple solution, I would highly recommend it.

I would rate Meraki Dashboard an eight out of ten.

I am the Practice Director for Network Infrastructure and I primarily use this solution for edge security and WAN routing.

This solution has improved our organization by significantly reducing the time to deploy devices, and it also made remote troubleshooting a lot easier.

The features I find most valuable are the visibility and the ease of management. I like the visibility into all the traffic, feature parity with Cisco ASA firewalls and things like that.

Something that needs to be improved, is the fact that you if you don't renew the subscription license, it stops working. I would also like to see SSL BPM support for anything else.

The solution has been very stable. We've run into very few bugs, less than on the ASA platform.

We haven't had any issues with scalability and we have multi-hundred device sites, so I believe the solution is really scalable. 

The technical support has been great. Whenever you call them, they're responsive and we get an answer.

We used Cisco ASA before this and we realized that we needed better security compliance, more scalability, and some extra features. This solution now saves us time, and I like the added features that the Meraki dashboard offers. It is also consistent and very reliable. 

The initial setup was pretty easy. You simply follow the menu, and it prompts you for the inputs, which is pretty straightforward.

We have seen a return on investment. We've been spending a lot less time on tickets and deployments, so we have more time to do other things.

We have a license for 5 years. I've heard that the advanced security license is a bit on the high end because it's competitive with other solutions. I believe it really depends on the bandwidth, so the bigger your platform, the more you will pay.

We looked at Cisco ASA, Cisco FTD, and Meraki Dashboard. 

My rating for this solution is 9 out of 10 because we've had success with it, very few complaints, and it works great. I think a lot of people think Meraki is more geared towards small businesses, but I would say since Cisco's acquired them, they've come a long way. It is definitely a great solution so I would suggest that others try it out.
In the next version, I would love to see remote access VPN and getting the functionality so that the ASA product line can connect. 

We use the product to manage the services for our customers. Some of the customers operate the product themselves to monitor installations.

It is a reliable product. It provides a lot of information that is easy to read.

They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions.

We have been using Meraki Dashboard for five or six years.

Meraki Dashboard is easy to expand. I rate its scalability a nine out of ten.

The initial process is easy.

It is a cloud-based solution, and we can handle the activity remotely. It is very convenient and easy for customers to monitor their business infrastructure. I rate it an eight out of ten.

For some clients, it helps to go over the graph of throughput and utilization with the client looking at a per-machine utilization. They can see, "Are we hitting the cap? Is it time for growth?" Or, "I thought there was no usage, yet now you're showing me there was a high usage, so let's investigate what was using the network." The graphing that was provided on the dashboard was helpful in those ways.

It's a simple, functional solution. 

The solution can scale. 

It is stable and reliable. 

It would go against the philosophy of Meraki since Meraki prides itself on being clean and simple, and functional. However, what we would like from the IT perspective is a lot more granular control, more visibility into the packets, into the routing, and things of that nature. That would be more helpful.

I've been using the solution for more than five years. 

The solution is very stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

It's scalable, as in you can build upon it and add more locations and things like that. However, in complexity, it is not scalable.

We have witnessed an ROI while using the solution. 

You do pay a premium, and that premium is only worth it if the simplicity of the dashboard brings you an advantage. However, if the simplicity doesn't bring you an advantage, then this product might not be for you.

We use different versions of the solution. 

I'd rate the solution eight out of ten. We enjoy its capabilities for the most part.