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Meraki Dashboard vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Meraki Dashboard
Ranking in Network Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 1.5%, down from 2.1% compared to the previous year. The mindshare of SCOM is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Bilal-Ahmed - PeerSpot reviewer
Seamless connectivity and comprehensive control over network devices
All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really user-friendly."
"The most valuable feature is their support, they get better every day."
"Great visibility on the dashboard."
"It is a reliable product. It provides a lot of information that is easy to read."
"The dashboard itself is very simplified and easy to navigate."
"It has improved my organization in the way that we've got a much better wireless coverage than we had before, and secondly, we have the visibility of all the users."
"It's a scalable solution."
"The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can configure it under the configuration panel, and then view statistics like location analytics, user analytics, etc."
"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack."
"We are able to do problem determination on runaway processes."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
 

Cons

"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability."
"There needs to be more improvement on the device-connected interface."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"Not a lot of training is available."
"One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations."
"The price could be lower because the license for access points is expensive."
"The product is missing a VPN and it is a major issue when it comes to deployment."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuring can at times be difficult."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Of course, price is always an issue with Microsoft and could be improved."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The console feature is very poor, and it would be very good for us if this were improved."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
 

Pricing and Cost Advice

"You don't have to pay for the dashboard."
"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."
"Licensing fees are paid on a yearly basis."
"From a pricing perspective, they are still expensive."
"It is said to be expensive."
"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."
"The Meraki Dashboard has more competitive pricing."
"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"We have an enterprise agreement that includes this product as part of it."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"Our licensing fees are approximately $30 per user, per month."
"We have an EA with Microsoft, and it comes as part of the EA."
"The pricing and licensing are fair."
"The platform is cost-effective due to our existing Microsoft support."
"The pricing is good, and it's part of their system center suite."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
8%
Manufacturing Company
7%
Government
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
What needs improvement with Meraki Dashboard?
There is a need for price reductions in developing countries, as the cost of Meraki is quite high. Additionally, it would be beneficial if Meraki Dashboard could integrate more Cisco devices such a...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Dialog Telekom
Find out what your peers are saying about Meraki Dashboard vs. SCOM and other solutions. Updated: March 2025.
841,004 professionals have used our research since 2012.