We are using the solution as a cloud environment.
Senior Administrator at Wipro Limited
It is very easy to install and start up with the cloud environment
Pros and Cons
- "The solution is user-friendly and compatible."
- "The platform should be available at the same price worldwide."
What is our primary use case?
What is most valuable?
The solution is user-friendly and compatible.
What needs improvement?
The platform should be available at the same price worldwide.
For how long have I used the solution?
I have been using Microsoft Azure for the past 5 years.
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What do I think about the stability of the solution?
I don't see any major bugs in the cloud environment.
What do I think about the scalability of the solution?
Two hundred people are using the solution at present.
How are customer service and support?
They are quick to solve issues.
How would you rate customer service and support?
Positive
How was the initial setup?
Microsoft provides very easy documentation, for each and every resource. So there is a very clear documentatio. It is very easy to install and start up with the cloud environment.
What's my experience with pricing, setup cost, and licensing?
The pricing is cheap.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Commercial Director at a tech services company with 1-10 employees
Helps save costs and offers an all-in-one package compared to its competitors' tools
Pros and Cons
- "The solution's technical support was very good."
- "The permissions and controls in the product are not easy to use."
What is our primary use case?
I use the solution in my company to virtualize apps that haven't quite become SaaS products yet. My organization gets to deal with travel-based companies, mining companies, and logistics companies that have software on which their business runs, for whom we need to put such software tools into a cloud instance because there are no current SaaS offerings in the market. My company tends to host certain software products on Azure and then deploy such solutions through Azure Virtual Desktop.
What is most valuable?
The most valuable feature of the solution stems from the fact that it is a quite cheap tool compared to any other private cloud offerings. It makes good commercial sense to have Microsoft Azure when you compare it to an on-premises infrastructure.
What needs improvement?
The permissions and controls in the product are not easy to use. From an improvement perspective, the permissions and controls in the product need to be made easier. I believe that the product is working to improve the native domain controllers in the cloud. My company studies the road map of Microsoft Azure quite frequently and closely. I believe the solution is working on areas where my company finds ideas or areas for improvement.
The product's current price needs to be lowered from an improvement perspective.
For how long have I used the solution?
I have been using Microsoft Azure for four and a half years. My company has a partnership with Microsoft.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten. The scalability of the product is a selling point of the solution.
The product is suitable for companies of all sizes. Small companies can use Office 365. Requirements might arise for businesses, regardless of the size of the companies.
How are customer service and support?
The solution's technical support was very good.
How was the initial setup?
The product's initial setup phase was simple. There are some complexities attached to the solution when it comes to certain niches and during migrations.
The solution is deployed on a public cloud.
What was our ROI?
The product helps save costs for our company since we need not refresh the hardware part every four years. The box provided by the solution can be turned on and off. Most of our company's clients save a fair bit of money with Microsoft Azure.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price.
Which other solutions did I evaluate?
Microsoft Azure offers a better all-in-one package than Google Workspace or G Suite. Compared to its competitors, Microsoft Azure is a much better option for mature businesses.
What other advice do I have?
I recommend the product to those who plan to use it.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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IT/OT Specialist at Cell Engineering Pty Ltd
Reliable Cloud Platform With Global Presence That Offers Comprehensive Services
Pros and Cons
- "It is a very straightforward solution that provides a wide range of services."
- "I would recommend some enhancement regarding integration features."
What is our primary use case?
We use it internally to manage all of our clients, but it also helps us connect with different customers located globally.
What is most valuable?
It is a very straightforward solution that provides a wide range of services. I highly appreciate its help availability. If there is any issue in operating, it only takes to Google a solution and it can be easily fixed.
What needs improvement?
I would recommend some enhancement regarding integration features.
For how long have I used the solution?
Our company has been utilizing Microsoft Azure for five to six years.
What do I think about the stability of the solution?
Microsoft Azure is a very stable solution.
What do I think about the scalability of the solution?
It offers good scalability.
How are customer service and support?
Our experience with their customer service is satisfactory. We find it valuable that numerous essential information are readily accessible.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was seamless and very fast. It took a few hours to complete the whole process.
What about the implementation team?
The deployment process was efficient and fast. Due to the complexity and extensive range of services and configuration options, it took a significant number of IT professionals to execute the task.
What other advice do I have?
Microsoft Azure provides a reliable cloud platform and comprehensive services so it would be a great choice for first-time users. I am rating it eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Team Lead at Tech Mahindra Limited
Feature rich, simple deployment, and good support
Pros and Cons
- "The most valuable feature of Microsoft Azure is the Area feature. Additionally, the SQL Server DB as a serverless pool is useful, storage-wide external tables are helpful, and PolyBase is very good at reading external data. The capacity of Synapse to analyze in analytics is very good and it supports a range of data."
- "The scalability could improve."
What is our primary use case?
We are using Microsoft Azure for many purposes in our project. We have a cloud-based SQL Server and we are bringing data to Azure DB through the Area feature. We are using SQL Server as a database, and from there we are using the data for analysis. We are doing forecasting using all the data.
What is most valuable?
The most valuable feature of Microsoft Azure is the Area feature. Additionally, the SQL Server DB as a serverless pool is useful, storage-wide external tables are helpful, and PolyBase is very good at reading external data. The capacity of Synapse to analyze in analytics is very good and it supports a range of data.
For how long have I used the solution?
I have been using Microsoft Azure for approximately one year.
What do I think about the scalability of the solution?
The scalability could improve.
We have many teams that are using this solution in different projects.
I rate the scalability of Microsoft Azure a four out of five.
How are customer service and support?
We did not contact the support from Microsoft Azure often.
I rate the support from Microsoft Azure a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use another solution prior to Microsoft Azure.
How was the initial setup?
The deployment of Microsoft Azure is easy because it is cloud-based.
What about the implementation team?
We have one person that can deploy Microsoft Azure when they have proper access rights. If the project is small it can be seamless. For example, I'm handling a 10 to 12 person team, and for deployment, one person that has all access writes can deploy Microsoft Azure seamlessly.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Parallel Data Warehouse an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Market Tech Partner at a computer software company with 10,001+ employees
An agile, scalable and stable solution with good tech support
Pros and Cons
- "The solution has given us more agility, scalability and opportunity to optimize the cost."
- "There should be be better support for microservices and containers."
What is our primary use case?
The solution does not have a specific version. We are talking more about a resource group. Whichever is the latest version is the one we use.
The solution is used across the industry. Currently, I am working on something involving the education industry. My previous assignment focused more on clinical trials or medical data. These are two of the most recent and largest projects I have undertaken.
How has it helped my organization?
The solution has given us more agility, scalability and opportunity to optimize the cost.
What needs improvement?
The solution should have better interface capabilities.
There should be be better support for microservices and containers.
For how long have I used the solution?
I have been using Microsoft Azure since 2010. I have used it within the past 12 months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution gives our organization scalability.
We have plans to increase its usage.
How are customer service and support?
Microsoft Azure's technical support is good.
Which solution did I use previously and why did I switch?
We did not use another solution prior to Microsoft Azure.
How was the initial setup?
The initial setup is straightforward.
The deployment does not take long. In fact, the deployment time is not really applicable. When it comes to Azure, we are talking more about a platform than a proper product. I'm more into migration.
What about the implementation team?
In our case, it is we who are the consultants. As such, we are mostly into deployment at the moment and not maintenance. There are other providers who handle the latter.
What was our ROI?
I am not in a position to comment on whether we have seen a return on our investment.
What's my experience with pricing, setup cost, and licensing?
The licensing is pay per usage, so it can be both monthly and yearly. It supports all.
There are no additional costs beyond the standard licensing fees. There are various licensing programs, so the customer may choose the one which aligns with his needs.
What other advice do I have?
The solution provides platform as a service and infrastructure service, both of which are good.
Since Microsoft Azure supports close to 200 or 300 products, we are not talking about a single product or solution and this makes it difficult for me to provide advice. Being a platform, there may be thousands of users who are making use of it. However, in my organization, we are talking about nearly 200.
I don't have specific advice to give. This product lends good support when it comes to Microsoft tech. If the organization is a part of the overall Microsoft ecosystem, employing things such as O365 or M365, then Microsoft Azure does a better job than the competition.
I rate Microsoft Azure as a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a computer software company with 51-200 employees
Cloud-based, stable, simple to install, and with good advanced-level support
Pros and Cons
- "It is easy to install."
- "A good strategy would be to include a feature for integrating with external ecosystems."
What is our primary use case?
We are resellers. We use Microsoft to provide a service to our customers.
We offer SaaS software for the marketplace.
We offer SaaS software for the B2B marketplace and provide solutions to our customers through public cloud infrastructure.
What is most valuable?
We have yet to explore this solution and what it has to offer because we are still in the transformation phase from Amazon to Azure.
What needs improvement?
It could be more open to external solutions.
Integration with other ecosystems would be beneficial. During this transitional period, this is our primary concern. For example, when we offer solutions to our customers, we must connect to their IT ecosystem, which we are unable to do in some cases.
A good strategy would be to include a feature for integrating with external ecosystems.
We would also like to improve the security.
For how long have I used the solution?
We switched from Amazon to Azure six months ago.
What do I think about the stability of the solution?
In the short time that we have been using this solution, it appears to be stable enough for our needs.
What do I think about the scalability of the solution?
We work with 50 companies that use this solution on a daily basis.
How are customer service and support?
We have no issues with the technical support. It's fine.
We needed to find someone who could help us. It depends on the support contract you have with Microsoft.
The standard level of support was obviously insufficient for us, and we had to resort to a more advanced level of support for partners who had complex technical questions. This meant that there would be some additional support costs, but everything would be fine once you made that decision.
Which solution did I use previously and why did I switch?
We use Auth0, which is an IAM-based solution.
We are using an identification solution provided by a cloud provider. We are based on Azure. We work with a Microsoft Azure infrastructure, and we use the solution provided by Microsoft to authenticate the users.
How was the initial setup?
It is easy to install.
It took us a few months to deploy. I did not take a lot of time to move to Azure but moving to another infrastructure using microservice takes longer.
We are coming from a moderate approach to installation and going for a modular one that is based on microservices.
To be able to manage the microservices, we made some modifications.
The length of time it took to complete the implementation was primarily due to changes we made to the infrastructure that was required for our customers.
What about the implementation team?
We have a dedicated team of ten people who will deploy and manage the infrastructure.
We have a separate Dev team for the application itself.
What's my experience with pricing, setup cost, and licensing?
Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft.
We provide a solution as a service to our customers. They pay us for our services, which are based on Microsoft.
What other advice do I have?
We would recommend this solution to others who are considering using it.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Technical Manager
Technical simplicity in terms of implementation; flexible and scalable
Pros and Cons
- "Provides a high level of availability and 99% uptime."
- "Lacks flexibility in terms of storage or resource allocation."
What is our primary use case?
We are customers of Microsoft and I'm the IT technical manager.
What is most valuable?
The most valuable feature for me is the high level of availability and the 99% uptime of the system. I also appreciate the technical simplicity of the system in terms of implementation.
What needs improvement?
I'm currently based in the Philippines and the availability of services locally could be improved. Technically speaking, I'd like to see more flexibility in terms of storage or resource allocation. Resourcing is currently quite fixed so that if you want to move between level two and level three resources, or customize resources, you can't do that. The discrepancy in terms of costing is around $200. If they improved flexibility for selecting resources it would be easier for us to get the costing approved.
For how long have I used the solution?
I've been using this solution for around two years.
What do I think about the stability of the solution?
The solution is stable, one of the most reliable in the Philippines. The downside is that currently all the services are outside the country. Singapore and Hong Kong provide the closest service but we have laws that prohibit certain amounts of data residing in other countries. None of that affects stability.
What do I think about the scalability of the solution?
One of the key takes from using cloud services is scalability and flexibility. If a company hits some roadblocks financially, they can reduce infrastructure and also reduce what they use in the cloud lowering the cost.
How are customer service and technical support?
I've had several outages or major issues and I've had good experience with technical support. They resolved the problems in less than a day. The only downside is that in the Philippines you're dealing with the vendor and not Microsoft direct. I have two steps of support; if the vendor can't provide the support, then they escalate to Microsoft.
How was the initial setup?
The initial setup is quite simple. We currently have 20 users on the infrastructure side in addition to 20+ developers.
What's my experience with pricing, setup cost, and licensing?
We have difficulty in getting the costing approved. We pay for a virtual machine and the resources currently implemented there, then we need a license from Microsoft Windows OS and the database itself. In our latest license purchase, the manager approved a monthly fee of around $2,000 for the resources we use. If you're going to the cloud, that's currently included in the cost and will be less if you have the software assurance from Microsoft; on-prem is more expensive.
What other advice do I have?
The big takeaway on this product is the high availability of the system on cloud and reduction of on-prem costing. There are no concerns about the electrical doing some redundancy in between, cooling, purchasing, procurement of IT equipment. Instead of budgeting based on CAPEX, we're doing it from an OPEX point of view. One of the key takes for moving to the cloud is the cost. You can leverage with the cloud and let go of some things required to maintain a system on-prem, the kinds of things that alleviate some complexity in doing maintenance of the system. The solution is suitable for any size company.
I highly recommend Microsoft Azure. Everyone knows Microsoft so the learning curve is easier. I rate the solution nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Architect at a security firm with 51-200 employees
Much easier than AWS to set up, change, and configure VMs.
Pros and Cons
- "Much more intuitive and more visual than AWS. More obvious where things are and how to change their configurations, etc."
- "Being able to set up, change and configure VMs is easy - a lot easier than in AWS."
- "Feedback and error messages make much more sense in Azure than in AWS."
- "There are a number of services offered by AWS that are not yet available on Azure."
What is our primary use case?
How has it helped my organization?
I compare it to AWS that I used prior to this. I find it much more intuitive, more visual, more obvious where things are and how to change their configurations, etc.
What is most valuable?
What needs improvement?
I get the impression there are a number of services offered by AWS that are not yet available on Azure, but it seems to be catching up pretty fast.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It seems to me that Azure is a little less stable than AWS but not so that it makes a difference, given how much time you save doing other stuff like configuring, etc.
What do I think about the scalability of the solution?
Very easy to scale in and out but has unpredictable costing as a result. However, AWS is the same.
How are customer service and technical support?
I do not use tech support. I use online forums, etc.
Which solution did I use previously and why did I switch?
AWS. I started a new job.
How was the initial setup?
No, it is simpler in Azure than in AWS.
What about the implementation team?
In-house.
What's my experience with pricing, setup cost, and licensing?
Pricing is the worst aspect of both AWS and Azure. It is very difficult to predict costs in my experience. There is often a base price (for running a VM for example), but then you have to pay for data storage costs plus data transmission costs, etc. I would prefer to have a predictable monthly cost for unlimited storage within a bandwidth for example, but there isn't an easy way to predict costs.
Which other solutions did I evaluate?
I evaluated Google Cloud too and compared AWS with Azure. Azure is definitely the best for me; I am more productive because I understand the tech architecture better.
What other advice do I have?
If you are a C#, .NET or SQL server person, do not even think about using AWS, use Azure instead. If you are more of a Linux/PHP/Java type of person, you may consider AWS as it works much better from the command line and much more like a Linux or Java environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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