We are customers of Microsoft and I'm the IT technical manager.
IT Technical Manager
Technical simplicity in terms of implementation; flexible and scalable
Pros and Cons
- "Provides a high level of availability and 99% uptime."
- "Lacks flexibility in terms of storage or resource allocation."
What is our primary use case?
What is most valuable?
The most valuable feature for me is the high level of availability and the 99% uptime of the system. I also appreciate the technical simplicity of the system in terms of implementation.
What needs improvement?
I'm currently based in the Philippines and the availability of services locally could be improved. Technically speaking, I'd like to see more flexibility in terms of storage or resource allocation. Resourcing is currently quite fixed so that if you want to move between level two and level three resources, or customize resources, you can't do that. The discrepancy in terms of costing is around $200. If they improved flexibility for selecting resources it would be easier for us to get the costing approved.
For how long have I used the solution?
I've been using this solution for around two years.
Buyer's Guide
Microsoft Azure
December 2024
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What do I think about the stability of the solution?
The solution is stable, one of the most reliable in the Philippines. The downside is that currently all the services are outside the country. Singapore and Hong Kong provide the closest service but we have laws that prohibit certain amounts of data residing in other countries. None of that affects stability.
What do I think about the scalability of the solution?
One of the key takes from using cloud services is scalability and flexibility. If a company hits some roadblocks financially, they can reduce infrastructure and also reduce what they use in the cloud lowering the cost.
How are customer service and support?
I've had several outages or major issues and I've had good experience with technical support. They resolved the problems in less than a day. The only downside is that in the Philippines you're dealing with the vendor and not Microsoft direct. I have two steps of support; if the vendor can't provide the support, then they escalate to Microsoft.
How was the initial setup?
The initial setup is quite simple. We currently have 20 users on the infrastructure side in addition to 20+ developers.
What's my experience with pricing, setup cost, and licensing?
We have difficulty in getting the costing approved. We pay for a virtual machine and the resources currently implemented there, then we need a license from Microsoft Windows OS and the database itself. In our latest license purchase, the manager approved a monthly fee of around $2,000 for the resources we use. If you're going to the cloud, that's currently included in the cost and will be less if you have the software assurance from Microsoft; on-prem is more expensive.
What other advice do I have?
The big takeaway on this product is the high availability of the system on cloud and reduction of on-prem costing. There are no concerns about the electrical doing some redundancy in between, cooling, purchasing, procurement of IT equipment. Instead of budgeting based on CAPEX, we're doing it from an OPEX point of view. One of the key takes for moving to the cloud is the cost. You can leverage with the cloud and let go of some things required to maintain a system on-prem, the kinds of things that alleviate some complexity in doing maintenance of the system. The solution is suitable for any size company.
I highly recommend Microsoft Azure. Everyone knows Microsoft so the learning curve is easier. I rate the solution nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Team Lead, Enterprise Computing Platforms at a tech services company with 201-500 employees
A reliable solution for migration and disaster recovery strategy
Pros and Cons
- "It's been pretty useful in terms of migration and disaster recovery strategy."
- "Microsoft's technical support could be improved."
What is our primary use case?
Within my company, there are roughly 150 employees using this solution. We need about 30-35 people for maintenance.
What is most valuable?
It's been pretty useful in terms of migration and disaster recovery strategy.
For how long have I used the solution?
I have been working with Microsoft Azure for roughly four years.
What do I think about the stability of the solution?
This solution is quite stable. We haven't had any issues stability-wise.
What do I think about the scalability of the solution?
Scalability is good. I would rate it high, scalability-wise.
How are customer service and technical support?
Microsoft's technical support could be improved.
There are certain areas on the Level 1 to Level 2 support-side that are not exactly great. We have issues with our Linux operating system. I don't think we've had delays as such but I would say that's one area there might be some scope for improvement.
Which solution did I use previously and why did I switch?
I personally used to work with AWS, but that was at another company.
How was the initial setup?
The initial setup was fairly easy. Pretty much all the services are easy to deploy — not very complicated as such.
What's my experience with pricing, setup cost, and licensing?
The cost could definitely be lower.
What other advice do I have?
You have to look out for the external storage costs — it can be a bit of a surprise. You have to do your budgeting. We didn't really anticipate that the storage expenses would be so much higher than anything else. That's something people have to budget and account for before they migrate to the cloud.
Overall, on a scale from one to ten, I would give this soluting a rating of eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure
December 2024
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Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
838,713 professionals have used our research since 2012.
Information security consultant at Ypsilon System
Helps to deploy web servers but navigation needs improvement
Pros and Cons
- "Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast."
- "The tool needs to improve its navigation."
What is our primary use case?
We use the solution to set up access to process queuing, configure virtual instances, obtain a domain name, acquire the necessary certificates, and deploy the web server to the internet.
What is most valuable?
Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast.
What needs improvement?
The tool needs to improve its navigation.
For how long have I used the solution?
I have been using the product for two to three years.
What do I think about the stability of the solution?
Microsoft Azure's stability depends on the resources allocated. If you provision sufficient resources, it tends to be stable. However, choosing lower resources, like two gigs of RAM and CPUs, might lead to less stability.
What do I think about the scalability of the solution?
The product is scalable. My company has five users.
How are customer service and support?
I haven't contacted the technical team yet.
How was the initial setup?
Microsoft Azure's deployment is straightforward for me, given my experience and understanding of the Azure system. It is not difficult for me to handle.
What about the implementation team?
The tool's deployment was done in-house.
What other advice do I have?
I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-owner at Min shan saw
Can be used for operations, email, and office applications
Pros and Cons
- "We use Microsoft Azure for operations, email, and office applications."
- "The solution’s learning curve could be improved."
What is our primary use case?
Our people are familiar with Microsoft Azure, and we use it for our day-to-day operations.
What is most valuable?
We use Microsoft Azure for operations, email, and office applications.
What needs improvement?
The solution’s learning curve could be improved.
For how long have I used the solution?
I have been using Microsoft Azure for two to three years.
What do I think about the stability of the solution?
Microsoft Azure is a stable solution.
What do I think about the scalability of the solution?
Around nine people use the solution in our organization.
How are customer service and support?
We contact our local partners so that they can help us with our issues. For some difficulties, we try forums and open support. We don't contact enterprise support because we don't have it.
How was the initial setup?
The solution’s initial setup is very straightforward.
What about the implementation team?
We implemented Microsoft Azure through an in-house team consisting of two to three people. The solution’s deployment takes a few weeks.
What other advice do I have?
Microsoft Azure is deployed on the cloud in our organization.
Overall, I rate the solution a seven or eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant Data & Analytics Strategy at INFOMOTION GmbH
More intuitive and easier to handle compared to other cloud platforms
Pros and Cons
- "I would rate my experience with the initial setup an eight out of ten, with ten being easy."
- "With a Synapse environment, we might need to switch to Databricks for better scalability."
What is most valuable?
Compared to other cloud platforms, I find the Azure portal very user-friendly. It's more intuitive and clearer than some, but it depends on your specific needs because Azure offers many services.
For instance, working with Synapse, a complex technology with diverse processing engines, requires deep knowledge. In our experience with clients, using Databricks, a third-party service, on top of Azure can be helpful.
What needs improvement?
There's an ongoing development, particularly concerning the Data Fabric offering launched a few months ago.
Data Fabric is an additional offering which is Software as a service "as a service" application, unlike the core Azure platform initially focused on "platform as a service." It sits on top of Azure.
We thought Azure could be more flexible and cost-effective, but our experience suggests this separation might simplify things for some customers. It's worth exploring as a potential improvement for specific needs.
For how long have I used the solution?
I have been using it for several years. We have used it, or we have architectures. We consult about Azure.
We do a lot here in this area because it's also a big topic for us. But it's a more general consulting topic for me. I have some experience with it, but I do not implement it. Internally, we use some Azure services.
What do I think about the scalability of the solution?
We have all kinds of typically, ranging more towards larger size customers, midsized customers, and a lot in the financial area.
For example, with a Synapse environment, we might need to switch to Databricks for better scalability. But overall, the platform itself scales very well. Based on my experience, I'd give it an eight out of ten.
How are customer service and support?
Azure is the best in Germany compared to AWS or Google. It has the best German footprint, so the support is better locally.
But globally, it's good, not always the best. Some users have very good experiences with Google's support as well.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
From the consulting perspective, we consult on every technology on the market. For example, Snowflake is a big topic on our side.
I have a lot of history in SAP. With current or former SAP solutions.
In our company, we are more Microsoft-based and Microsoft CRM.
How was the initial setup?
The technical part of setting up such a platform is typically the smaller part. And for an experienced consultant, it's okay. It's nothing special. It's more about the processes and organization, which is important to consider here.
So, I would rate my experience with the initial setup an eight out of ten, with ten being easy.
Typically, in Germany, we see that setting up is very complex; enterprises work well with Azure setups if users are already experienced at different points with Azure. But it's a little bit more easy compared to Google or Amazon. But it depends a little bit on the service and the environment you need.
From a technical perspective, it can set up something in a day or in some hours. That's not a problem.
The thing is more the organizational level here, what is allowed, who can do it, where the costs are going, and so on. The process is typically much more about the deployment or, depending on whether you have already built a platform and just have to automate the deployment process.
For example, it works very well, typically, but the initial setup of a platform is more for organizational things, but this is not what I do.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Solutions Architect at Canvia
The services are ready to use from the outset
Pros and Cons
- "Easy to deploy services"
- "Potential improvements to the price calculator tool"
What is our primary use case?
Our primary use case for Azure is for workload, database, and service migrations. I use Azure to migrate services to serverless Azure services. Some of the services I utilize within Azure are Azure SQL database, managed database, Cosmos, virtual machines, service accounts, and infrastructure as a code for migration.
What needs improvement?
I'd like to see improvements with the price calculator tool. I would like to get a forward-looking view of the services I want to cost. For example, if I want a bigger machine with two CPU's and eight gigabytes of RAM, maybe the calculator can allow me to input my recipe, the tool can then give me a list of virtual machines that have that specification, and it will be easier for me to choose the virtual machine I want.
There are no additional features at this time I can suggest for future releases.
For how long have I used the solution?
I have worked with Microsoft Azure for 7 years.
What do I think about the stability of the solution?
Microsoft Azure is very stable, it has a SLA of 99.9%.
What do I think about the scalability of the solution?
The Azure services are very scalable.
How are customer service and support?
Microsoft have varying types of support levels. Depending on what level of support you have , this determines the response time from them.
What about the implementation team?
We implement in-house.
What's my experience with pricing, setup cost, and licensing?
All services in the cloud are easy to set up, the services are ready to use from the outset. For example, it would take me 5 minutes to deploy one virtual machine in Azure, or a Sharepoint cluster may take me 4 hours. The cloud deployments are normally automatic once you start.
Regarding licensing, always look to optimize costs with the use of Azure Advisor.
Which other solutions did I evaluate?
We use Microsoft Azure and AWS, depending on what the client wants. Some clients like to compare prices between the two, it depends on the workload that my client would like to migrate also.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager- Projects at a computer software company with 10,001+ employees
Scalable, stable, and easy to install cloud computing platform
Pros and Cons
- "Installation is easy as it's cloud-based. Performance is good. It's stable and scalable."
- "Integration with more platforms needs improvement."
What is our primary use case?
Microsoft Azure is for customers who want to move to cloud-based solutions, take advantage of licensing e.g. hardware or software licensing benefits, and other cloud-related benefits, e.g. Azure container benefits, making their applications more scalable, etc.
What is most valuable?
This solution shows good performance. There were learning hiccups initially, but now it's okay.
What needs improvement?
More integration with other platforms is what I would like included in the next release for this solution.
For how long have I used the solution?
We've been implementing Microsoft Azure for our customers for four years.
What do I think about the stability of the solution?
Microsoft Azure is a stable solution.
What do I think about the scalability of the solution?
I found Microsoft Azure to be scalable.
How are customer service and support?
We don't directly interact with technical support because the licenses are bought by our customers, so it's our customers who interact with them, but we didn't see any major issues with Microsoft Azure, on the ground.
How was the initial setup?
As Microsoft Azure is a cloud-based solution, installation was easy.
What about the implementation team?
Our team implemented this solution. The technical team, particularly those with knowledge about Microsoft Azure should be able to implement it well. We used our engineers to implement it.
What other advice do I have?
We've been using different Microsoft solutions. Microsoft has solutions. It starts from Azure data sending, data storage, and other Azure related solutions. other Microsoft solutions that everybody uses include Office, Outlook, C#, .Net, etc., from the technical side.
It is our customers who use Microsoft Azure. They wanted to move to Microsoft Azure, so we moved them. We just maintain it for them, and also do the development and the support for their applications.
For people who want to start using this solution, if they are currently using the Microsoft Stack on-premises, moving to Microsoft Azure will be good.
'm giving Microsoft Azure a score of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT manager at Electrolux Home Products
Maintains the infrastructure so we don't have to
Pros and Cons
- "Azure is very flexible."
- "Any time you use a cloud service, there are increased security risks. If you want more security, you have to have private hosting."
What is our primary use case?
The use case for Azure is maintenance. Azure maintains the infrastructure so we don't have to, and that's the best use case for any cloud-based application.
What is most valuable?
Azure is very flexible.
What needs improvement?
Any time you use a cloud service, there are increased security risks. If you want more security, you have to have private hosting.
For how long have I used the solution?
I've been using Azure for about five or six years.
How are customer service and support?
In general, I think Microsoft support is strong.
What's my experience with pricing, setup cost, and licensing?
Azure could be cheaper. Of course, if you ask anyone, they'll always say it could be cheaper. We are paying monthly.
What other advice do I have?
I rate Azure nine out of 10. I would recommend it to others.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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