Within my company, there are roughly 150 employees using this solution. We need about 30-35 people for maintenance.
Team Lead, Enterprise Computing Platforms at a tech services company with 201-500 employees
A reliable solution for migration and disaster recovery strategy
Pros and Cons
- "It's been pretty useful in terms of migration and disaster recovery strategy."
- "Microsoft's technical support could be improved."
What is our primary use case?
What is most valuable?
It's been pretty useful in terms of migration and disaster recovery strategy.
For how long have I used the solution?
I have been working with Microsoft Azure for roughly four years.
What do I think about the stability of the solution?
This solution is quite stable. We haven't had any issues stability-wise.
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What do I think about the scalability of the solution?
Scalability is good. I would rate it high, scalability-wise.
How are customer service and support?
Microsoft's technical support could be improved.
There are certain areas on the Level 1 to Level 2 support-side that are not exactly great. We have issues with our Linux operating system. I don't think we've had delays as such but I would say that's one area there might be some scope for improvement.
Which solution did I use previously and why did I switch?
I personally used to work with AWS, but that was at another company.
How was the initial setup?
The initial setup was fairly easy. Pretty much all the services are easy to deploy — not very complicated as such.
What's my experience with pricing, setup cost, and licensing?
The cost could definitely be lower.
What other advice do I have?
You have to look out for the external storage costs — it can be a bit of a surprise. You have to do your budgeting. We didn't really anticipate that the storage expenses would be so much higher than anything else. That's something people have to budget and account for before they migrate to the cloud.
Overall, on a scale from one to ten, I would give this soluting a rating of eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Solutions Architect at System Soft Technologies, LLC
Information protection is great as is the ability to provide temporary and secure access to vendors
Pros and Cons
- "Good information protection feature."
- "Could be more user friendly; initial setup is difficult to understand."
What is our primary use case?
The product is being used for document sharing and archiving. The company wants their customers to be able to pull certain documents that they put on file. The idea is that through active directory B2B, they will offer access to the different files and customers will be able to pull the files they need from the server. The company uses information protection to make sure that only the right people have access to the right files. We are integrators, mainly on the software side. We are partners with Microsoft Azure and I'm a senior solution architect.
How has it helped my organization?
The company has different vendors that they bring in. This product has made it easier to onboard those individuals and to provide access to them when needed and then to basically cut them off when the time comes. The way they have it set up, documents can't be downloaded. They are only accessible online but can be accessed from anywhere so the company doesn't have to worry about setting up VPNs and the like. They provide a username, password, a two-factor authentication and that enables access.
What is most valuable?
Information protection is a good feature because you can label different documents and different files, and that allows them to put like NDA files in a specific bucket, as opposed to just regular, safe or confidential storage.
What needs improvement?
This solution is not user friendly to set up and it's difficult to understand, particularly with regard to information protection and the sort of licensing needed to utilize it. Simplification would go a long way.
I'd like to see them improve on the watermarking. There's a feature that allows you to watermark documents that are checked out. Currently it watermarks a document with whoever publishes it. For example, if you wanted to watermark the email address, it doesn't watermark with the person checking out the file, but with the person publishing the document. It would be more valuable if the watermarking was related to the person checking out the document, in case it leaks out.
For how long have I used the solution?
I've been using this solution for several years and on my most recent project, for the past six months.
What do I think about the stability of the solution?
The stability has been great. We haven't had any issues whatsoever with stability.
What do I think about the scalability of the solution?
As far as I know, scalability is fine. Our current customer isn't huge so I can't speak to enterprise size customers. It's not infinite scalability, but it is Azure Cloud. If you need more storage, you buy more storage.
How was the initial setup?
The initial setup is fairly complex. There is a ton of documentation, but once you get through that it's really not difficult, it's just not intuitive. The product requires better documentation that explains things. I think a lot of it has to do with the licensing requirements. It's not obvious and so you can be following a step-by-step tutorial and still not get it right because the software requirements aren't right but it doesn't give you that in clear text.
You can probably set this up within 30 minutes, realistically, as long as you know all the steps. Unfortunately, it took about four or five hours to troubleshoot the situation because we didn't understand what the license requirements were. We had to go and obtain those licenses and try it a second time. It'll be fine now because we understand it but there are certain things like having to be a security administrator within the roles and responsibility matrix, and that's not really outlined in the documentation.
What was our ROI?
The company wanted it to deploy rapidly. They didn't want to spend a lot on this project to buy storage, and clear that storage, ensuring that it was 100% secure. This was either going to be a very short-term project or it was going to blow up to something large and they weren't sure which direction it was going to go. Enabling them to use OPEX spend just to utilize what they need when they need it at a low cost, was super valuable to them.
What other advice do I have?
I would recommend anyone wanting to implement this solution to carry out background homework on active directory, on information access management (IAM), and then understand the licensing before you deploy. That aside, it's pretty straightforward. I've learned that setting up secure documents doesn't have to be difficult as long as you take into account those caveats of understanding your licensing and active directory.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Deputy Manager - Radio Frequency Planning at RF-SMART
A cost-effective solution with high uptime and zero downtime
What is our primary use case?
We have deployed the NMS network monitoring system in Azure. We can monitor the network through it. There is no need to deploy an NOC (Network Operations Center) in my country. If we use Audiovi and Airspace there and install the NMS network element and Microsoft, everything is configured in Azure. Configuration is done remotely from anywhere. By entering Azure, we monitor the NMS network.
What needs improvement?
The stability could be improved.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The initial setup is straightforward and user-friendly.
What was our ROI?
Azure offers a trial version, which you can use for free before proceeding to payment.
What's my experience with pricing, setup cost, and licensing?
We are using the free version.
What other advice do I have?
I recommend the solution to use it. This solution is cost-effective, with high uptime and zero downtime.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 30, 2024
Flag as inappropriateDirector Technology at a computer software company with 10,001+ employees
It gives us the speed and predictability to build something in a short time.
Pros and Cons
- "Azure's Data Lake services are decent. I like AKS, and API Management is relatively straightforward to use. The security and SIEM options Azure offers are good. All the infrastructure services are easy to use and set up."
- "Pricing is one area where Azure has room for improvement. There should be some due consideration. Azure has solved some issues with pricing from the development team's standpoint, but it is still quite costly. They should also offer a trial period for the individual platform solutions. I think that would be pretty handy for the developers."
What is our primary use case?
In general, we use Azure for financial services.
How has it helped my organization?
Azure helps us take a few things to the market predictably and robustly. It gives us the speed and predictability to build something in a short time. The cost can sometimes be clumsier, but I believe it is similar to other cloud providers. These are the main advantages, but the price is one factor that has really bothered our clients.
What is most valuable?
Azure's Data Lake services are decent. I like AKS, and API Management is relatively straightforward to use. The security and SIEM options Azure offers are good. All the infrastructure services are easy to use and set up.
What needs improvement?
In terms of adoption, one issue we face is providing training for users who are new to Azure and want to try some features out. There are some methods by which the organization has to allot some budget to them, but it has to be apart from the developer endpoints. It's difficult for them to try out something new. It would be nice if Azure had an evaluation period of 30, 60, or 90 days, so people could try out a few things and learn.
That is one challenging area, but this is a problem with all cloud providers, not just Azure. Some free subscriptions are available, but they are for the cloud platform as a whole rather than just a single service. For example, say I don't have a trial subscription, but I want to try something new like Azure AKS for 30 days to learn and to try out.
It's hard to say what Azure could add. There are a few specific requirements that clients raise based on business needs. In general, I don't think there is any particular feature I can recommend.
For how long have I used the solution?
I've been using Azure for about four or five years.
What do I think about the stability of the solution?
Azure has had some issues on and off, but that was a couple of years back, and now it seems okay. Sometimes the performance of the cloud degrades, but there are workarounds.
What do I think about the scalability of the solution?
We mainly use AKS, which is pretty scalable, so I don't see any issue there. Azure's scalability is relative, so it depends on the client and the solution. Most of our clients are B2B, so they don't have many users. However, we provide a retail banking solution that involves hundreds of transactions per hour. Azure can handle up to a hundred transactions per second can be supported, so I think it's okay.
How are customer service and support?
We talk to Microsoft support often.
How was the initial setup?
Azure setup is pretty straightforward and we mostly handle it in-house. However, it depends upon the complexity of the use case, how we are deploying, and the kind of application we are building. The build and deployment times depend on how we structure our packaging.
What's my experience with pricing, setup cost, and licensing?
Azure is expensive, but that depends upon who you ask. It probably wouldn't be considered a significant expense for a large corporation, but it's costly for smaller enterprises or startups.
Pricing is one area where Azure has room for improvement. There should be some due consideration. Azure has solved some issues with pricing from the development team's standpoint, but it is still quite costly. They should also offer a trial period for the individual platform solutions. I think that would be pretty handy for the developers.
What other advice do I have?
I rate Azure eight out of 10. I would recommend it. I don't see any challenges from a technology standpoint.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior data Engineer at Avantica
It's easy for us to scale by just adding components
Pros and Cons
- "Azure Data Lake is useful. We are in the process of populating the data lake for our current project. Also, we are directly importing for Power BI to using PowerPlay."
- "I think it would be good to keep making progress on giving users the ability to do action calls on Data Factory. Right now, it's mostly local. Perhaps Microsoft could add the ability to put some calls in the workflow."
What is our primary use case?
Our current client is in the securities business, so we deal with a lot of trading data, like securities, holdings, etc. We evaluate the data quality of the daily file that comes from the current providers and transform that data using PowerPlay and Dashworks.
We're building cloud-based data warehouses by adapting on-premises data warehouses in MySQL Server. Initially, we migrated everything to the Azure SQL Data Warehouse to take advantage of all the MPP technology and stuff. In the process, we realized it was expensive for us, and we didn't need all that capacity, so we migrated that code to a simple Azure SQL database. We made it work from that point.
In our current project, we're using Power BI with Azure. We directly import data from that SQL database into Power BI using PowerPlay and ask the client architect to do some data engineering so we have serverless capacity in Azure. Right now, we are migrating to Azure Synapse, and we are actually in the process of doing a couple of PLCs with serverless capacity. Maybe we'll also use Databricks.
What is most valuable?
Azure Data Lake is useful. We are in the process of populating the data lake for our current project. Also, we are directly importing for Power BI to using PowerPlay.
What needs improvement?
There is room for improvement on a couple of Azure services. One that comes to mind is Data Factory. Microsoft has improved a lot of Data Factory's capabilities, so maybe it's now possible to make a green custom database within Azure and Data Factory.
I think it would be good to keep making progress on giving users the ability to do action calls on Data Factory. Right now, it's mostly local. Perhaps Microsoft could add the ability to put some calls in the workflow. Airflow is a good example. You might say, "Why not just use Airflow?" And maybe you could use that, but I think it would be better if all these things were possible with Data Factory.
For how long have I used the solution?
We've been working with Azure for a couple of years. I work for a tech consultancy, so we're not tied to just one project. We work with one client for a year or so, and then we work with another client the next year. Mostly we build data warehouses with SQL using Microsoft Synapse. We also do some things with Power BI and PowerPlay.
What do I think about the stability of the solution?
Azure is stable. We've never had any problems.
What do I think about the scalability of the solution?
When you work on the cloud, it's a straightforward process. You start on a PLC and start adding more components like maybe some security with a private network and so on. It's effortless for us to scale by adding additional components. Scalability depends on the service you're going to use. For example, if you are going to change from a SQL database to another database or another inter-processing ending, it's not going to be that easy. It happens with all providers.
How was the initial setup?
It is easy to set up Azure. For deployment and maintenance, we have a team of five or six people consisting of one tech leader, three developers, and one QA.
What's my experience with pricing, setup cost, and licensing?
Azure's pricing could be more competitive. Some clients mentioned that they are considering switching to AWS because of the price. And AWS can provide you with the instant capacity called SpotLink.
What other advice do I have?
I rate Microsoft Azure eight out of 10. It's okay for all the use cases we've had so far. If you are going to do it on your own, make sure you read the documentation. All the information is there. Microsoft documentation is good. But if you don't want to take on that burden of reading documentation and so on, you can contact support. They'll know better than you. This is crucial because of the cost. If you choose the wrong services, you could waste a lot of money.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
IT Security Specialist at Caribbean Airlines
Great for single sign-ons and hosts most of our virtual machines; provides good security
Pros and Cons
- "I appreciate that everything is basically shift forward from a security standpoint."
- "The authentication method only allows me to have up to 90 users, and there are 2,300 people in the company."
What is our primary use case?
We're using Azure Premium P1 and it hosts our website and most of the applications we use. We are an airline company and for some of our enterprise apps, it enables things like single sign-on and hosts most of our virtual machines, as well as some of our web servers for the on-prem application. Our customer mobile app for purchasing tickets is for that purpose but we also use it for enterprise apps. I use Minecraft for my email security, but I integrate it with Azure to incorporate the single sign-on, as well as for multifactor authentication in my Office 365 environment, and the productive Parti app. I'm an IT security specialist and we are customers of Azure.
What is most valuable?
The feature I appreciate is that everything is basically shift forward from a security standpoint. Most of our systems are integrated with Azure for authentication purposes. Given that I'm a security specialist I use it for that purpose. The rest of the team uses it more for things like application deployment. I also use it to determine sign-ons, and things like compliance to devices.
What needs improvement?
Microsoft allows you, via Azure, to have different authentication methods. You can use the Microsoft Authenticator app, text or voice, or something called a FIDO, which is like a USB security key. Unfortunately, the authentication method only allows me to have up to 90 users, and there are 2,300 people in the company. When I have to push multifactor authentication, I cannot specify certain users for the authenticator app. It forces me to lock it down and say conditional access only allowed.
Another issue I have is that Microsoft notifies me retroactively about certain things. For example, when a user sends an email with over 200 recipients, it can take half an hour for me to get a notification but sometimes it can take 24 hours. I have the same issue when it comes to things like phishing attempts. It's a problem.
For how long have I used the solution?
I've been using Azure for three years.
What do I think about the stability of the solution?
The solution is stable, although I'd like some advance warning when they make changes. It can sometimes take hours to update so that if I have a user using multifactor authentication and I take them off, it can take up to an hour for it to take effect.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
I can only speak from my own experience and I have many Microsoft certificates, including as a Microsoft solution architect expert in Azure, so it might be easier for me than it is for others. I tend to do a lot of things on the app and I use it on a daily basis. Even if I don't know where something is, the documentation on techniques, everything is there. I wasn't involved in the deployment at this company but in my previous position, it took a couple of days, not very long. Microsoft provided support. It's just a matter of configuring the tenant.
What other advice do I have?
I would recommend Azure because there's a lot of documentation available and a lot of user guides, it has everything.
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Architect at a legal firm with 10,001+ employees
A classic solution in jeopardy of losing its flexibility due to becoming SaaS
Pros and Cons
- "If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft."
- "The support, the cost, the way they have the tiers, this could all be improved."
What is our primary use case?
I work for a Naval Shipyard. We build fighter ships for fighter aircraft. The Navy is our sponsor. Everything that we do is Navy or Navy-related. A lot of what we do is classified; however, I can say that we do some robotic AI work.
Microsoft is our corporate authentication piece, so everything has to authenticate to Microsoft Azure. Everything in the whole entire company has to authenticate there. Even if you're building something, you have to be leading up to the point where it's going to authenticate to Microsoft. They are the vendor of choice, as far as authentication, but they're not the vendor of choice as far as all things at the shipyard.
Our entire organization uses this solution. Size-wise, we're similar to a small city.
What is most valuable?
No features really stand out in particular. The reason that we use Microsoft Azure is that Microsoft has left us no choice — that's what I would say. If you use Microsoft, you've been curtailed in your on-prem data center. There are certain things we can do with Azure on-prem that we can't do on the cloud. We're now fully in the cloud. But even most of the Office products, which are in Office 365, are still on-prem. I came to this company to do cloud, but the company isn't ready to go to the cloud. It sounds like upper management is going to be changing some of the business structures. The better information I can give upper management, as far as our features and capabilities, will help them to make better business decisions. That's kind of where I am currently.
What needs improvement?
The support, the cost, the way they have the tiers, this could all be improved. For example, our company has been purchasing Microsoft Office 365 cloud licensing for approximately five years, and we do not have any production. We have five divisions and these divisions have different classification and levels of data. This company has changed hands over the years. We now lead the was as far as IT, but the corporate office didn't do a top-down infrastructure. It's a long story, but the way that we do things is not the way that everybody else does things. Just because others are moving to XYZ doesn't mean we're going to go there today. We might look and see how everybody else is doing everything, and once we decide we're ready to go, then we'll go. It might be 10 years later. It might be next week, but we don't follow the crowd. We follow the Navy.
For how long have I used the solution?
I have been working with Microsoft since the very beginning.
What do I think about the stability of the solution?
Although I am not the administrator, there are some things that are kind of quirky. The biggest problem is that we're a really, really, really big SharePoint user. Everything that's 100% SharePoint online, is not a one-for-one into the SharePoint that we have on-prem.
Security is a problem, that's why we only allow web products for Office 365. SharePoint doesn't give us everything that we need. These are a few of the drawbacks for us.
What do I think about the scalability of the solution?
Scalability is complex, but only because our company is complex.
How are customer service and technical support?
Support depends. For the professional services, they're usually pretty good.
For other divisions, the support hasn't been that good. Anytime we have problems and we try to ask for support, what we paid for is one thing and what we're getting is another thing. Because of this, we often have to renegotiations with Microsoft.
How was the initial setup?
The initial setup is very complex because we're a complex corporation.
The review board has actually approved all of the Microsoft Office 2016 products and applications. We have the licenses, however, we're not using them.
Teams is the one collaborative product that everybody wants to use. We've approved Microsoft Teams on the web only. Because of our security constraint, we don't want our users to use every feature that's actually on Teams. We don't want to allow third-party vendors to use that application in order to get into our environment.
For example, you can share your screen, but I can't share my screen. I can share an application if it's been approved, but I can't share my screen. The only way I can actually talk to you is if we talk about topical issues that you would read about in the newspaper or something like that. I can't tell you anything that's company proprietary.
Which other solutions did I evaluate?
Right now we're looking at Microsoft TFS, Azure on DevOps. However, all of the features have to be configured by someone. It's not that ADO can't do it, it's just that it would take a lot of time — we'd have to have someone physically come in and do it. That would require Microsoft Professional Services which costs a lot of money. Often, people can just buy stuff off the shelf when they want to use another product. For example, all the ALM tools actually integrate with TFS. So, if we have a product that already has that capability, why are we purchasing those new products? Why are we doing a POC for that? So that's what kind of hat I wear here.
What other advice do I have?
If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft.
Overall, on a scale from one to ten, I would give this solution a rating of seven.
The problem is that I'm an old Microsoft engineer. I like to build it the way I want to build it. I don't want it to be SaaS. I liked the fact that you could build your servers in the AWS environment and build out the servers the way you want. They're actually taking away a lot of the applications. More and more companies are switching to SaaS or IAS, etc.
Now, the structure is going towards SaaS. I think I have a three-year lifecycle on my licenses and then I will have to drop or either migrate my data to SaaS. It's probably cheaper for people to go that way, but it gives you less flexibility. There's probably more security, but you're depending on the vendor's security or however they have that set up. You lose a lot of your flexibility when you go into SaaS.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Officer at Intelligent Skincareinc Inc.
Used to manage and secure users' email, but the initial setup is a bit complex
Pros and Cons
- "We use the solution to manage and secure my users' email for the Active Directory."
- "The solution’s initial setup is a bit complex."
What is most valuable?
We use the solution to manage and secure my users' email for the Active Directory.
What needs improvement?
The solution’s initial setup is a bit complex.
For how long have I used the solution?
I have been using Microsoft Azure for seven months.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
Only two users are currently using the solution.
I rate the solution’s scalability an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing fee for the solution, which could be cheaper.
What other advice do I have?
We are currently evaluating how to maximize the use of services to back up our database. Microsoft Azure is a cloud-based solution. I would recommend Microsoft Azure to other users because it has many services that will benefit companies.
Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 30, 2024
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