Our primary use of the platform involves a variety of architecture frameworks, infrastructure, and system needs based on customer requirements. We use it for many AI projects, cognitive services, and infrastructure management.
Microsoft Solutions Manager at National Bank of Egypt
Provides comprehensive security features and good technical support services
Pros and Cons
- "The product is highly stable."
- "There is room for improvement in the product's AI capabilities and real-time data processing features."
What is our primary use case?
What is most valuable?
The solution's most valuable features include scalability, stability, and comprehensive security tools. Its AI capabilities, including generative AI and tools like Azure GitHub Copilot, have been particularly beneficial in optimizing our operations and enhancing critical processes.
What needs improvement?
There is room for improvement in the product's AI capabilities and real-time data processing features.
For how long have I used the solution?
I have been using Microsoft Azure since its inception, for nearly 14 years. My experience with Azure began around 2010, shortly after its initial launch.
Buyer's Guide
Microsoft Azure
December 2024
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Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What do I think about the stability of the solution?
The product is highly stable.
What do I think about the scalability of the solution?
The platform's scalability has been vital for effectively managing varying workloads and infrastructure needs. Proper planning is necessary to utilize it and fully avoid potential issues.
How are customer service and support?
Microsoft provides comprehensive support through various channels, which has been instrumental in resolving issues and optimizing our platform use.
Which solution did I use previously and why did I switch?
I have used various solutions, but Microsoft Azure's comprehensive feature set and integration capabilities made it a preferable choice for our requirements.
How was the initial setup?
The initial setup process can vary in complexity depending on the specific needs and scale of the deployment. We have managed various deployment scenarios, adjusting methods according to customer requirements.
What about the implementation team?
Our in-house team carried out the implementation, which was supported by vendor resources as required.
What's my experience with pricing, setup cost, and licensing?
In countries experiencing high inflation, the cost of Azure services can be significantly impacted. This can result in higher expenses compared to other regions.
Which other solutions did I evaluate?
We evaluated other cloud platforms, including Oracle, Cisco, and various vendors. However, Azure's robust AI and security features made it the best fit for our requirements.
What other advice do I have?
Microsoft Azure has been a crucial component of our operations, and its continuous improvements in AI and security are promising. Staying updated with Azure’s developments through official announcements and industry news is vital for leveraging its full potential.
I rate it a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Aug 17, 2024
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Manager at Accenture company
A dynamic cloud service that allows you to migrate your workload, applications, and data
Pros and Cons
- "Microsoft Azure is a very dynamic cloud service that allows you to migrate your workload, applications, and data."
- "The customer support can become pricey at times if you don't have proper plans."
What is most valuable?
Microsoft Azure is a very dynamic cloud service that allows you to migrate your workload, applications, and data. We can use cloud services to run those environments or transform those applications into better services with high availability and resilience. It has multiple zones and multiple data centers.
When running any service on the cloud, the best advantage is that you can scale up and scale down. You can scale up your environment if there's a high-selling season for your application and services. Once that season is over, you can downscale and run operations.
What needs improvement?
The customer support can become pricey at times if you don't have proper plans.
For how long have I used the solution?
I have been using Microsoft Azure for more than five years.
What do I think about the stability of the solution?
Microsoft Azure is a very stable solution.
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
I rate the solution ten out of ten for scalability.
How are customer service and support?
The solution's technical support is great. The only thing is that the support can become pricey at times if you don't have proper plans. The cloud services are available for any problems you get into. The support is good, and now it's very stable.
How was the initial setup?
Complexity-wise, the solution's initial setup is very medium. A lot of documentation, videos, training, and tutorials are available. Anybody who knows about cloud computing can learn, train themselves, and set up the solution. You need to keep enhancing your setup, configurations, and security.
What was our ROI?
You get a better return investment with Microsoft Azure for three to five years. Customers would incur hardware and infrastructure costs on their data center because they have to keep upgrading their hardware every three to five years. You need someone to maintain your redundancy, which costs too much.
That's why people go with the cloud, where you don't have to worry about anything. Microsoft data centers are developed in such a way that there is high availability and redundancy.
You just need to worry about your application and the access and security around it. You don't have to worry about all the underlying hardware, which is very cost-effective. If you choose the right SKUs for the costing part, you'll get your return on investment in three years.
What's my experience with pricing, setup cost, and licensing?
All cloud services are available on a monthly licensing basis. Microsoft Azure has the concept of reserve instances. If you know that you would like to run your application for one year or three years, then you should go with the reserve instances. The monthly costs become very reasonable because of the discounts you get on longer reserved instances.
What other advice do I have?
Microsoft is actively enhancing the solution. When it was first launched, the tool was a little more on the classic version, but then Microsoft improved and enhanced those services. Microsoft is currently working with a plethora of applications and services. A lot of things have already been done. Microsoft Azure is a very stable and in-demand cloud.
Most organizations are using Microsoft Azure because Microsoft is running their identity piece. If the identity is merged or synced with the cloud identity, everything develops and works around that. Several users and companies have grown quickly after using Microsoft Azure. In any organization, around 80% to 90% of users are using the cloud service.
Everyone should start using Microsoft Azure and try to get Microsoft certifications. Microsoft certifications have a lot of practical labs and scenario-based questions that prepare you for the actual deployment. So, Microsoft certifications are a must.
Overall, I rate the solution ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 14, 2024
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Microsoft Azure
December 2024
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Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
838,640 professionals have used our research since 2012.
Consultant at Rpc Data
Easy to add on services, relatively stable, and very scalable
Pros and Cons
- "Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth."
- "It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."
What is our primary use case?
This solution is used to migrate data to the cloud. They have a few different ways that this can happen. You can use the public cloud or private cloud, for example. Or you can use a hybrid as well.
If you want to add some services, they have that capability to do that. Even if you want to improve your network, and you want to add your storage, or you want to maybe improve the speed of your infrastructure, they have that capability.
What is most valuable?
They own a SaaS model. They have applications such as Microsoft Office 365, which is a cloud service. When I was using Oracle Linux desktop, I was still able to use Microsoft Office 365 to do my daily work.
If I want to send a Word document, I don't have to install anything. I don't have to hassle with the installation of Microsoft Office in Linux. It's quite a process to do that. However, if we have the internet, we can do everything we need to without having to install anything. You can do all of the Office activities including PowerPoint, Excel, and Outlook. It's very easy.
Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth.
What needs improvement?
It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based. Oracle, for example, has both capabilities. Some people don't understand the cloud, or are hesitant, and this might prevent them from adopting the product. Also, migrating to the cloud can bring a lot of misunderstanding and a lot of trouble to some companies. Some prefer that their data is not moved from the premises, or have requirements to that effect. If Microsoft could address these concerns, that would be ideal.
The solution has a lot of terms of services. These should be simplified.
For how long have I used the solution?
I haven't been using the solution for very long. In fact, it has only been a few weeks at this point.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable for our organization.
What do I think about the scalability of the solution?
I have noticed that they have the capability to scale. Even you are not using some of the services, you can still scale. Let's say, you have bought large storage, and you notice that you no longer want to use it anymore. You have the chance to reduce that and not have to pay for more than you need. You pay as you go, therefore they have the capability to accommodate shifts in sizing. Most of the cloud providers do have that capability whereby you don't have to use something that you do not need.
We do plan to use the solution into the future as it does offer us good flexibility.
How are customer service and technical support?
I'm not really on the technical side of things, and therefore I don't generally deal with technical support. Therefore, I can't speak to their level of knowledge or their responsiveness.
Which solution did I use previously and why did I switch?
Previously, I've also used Oracle and IBM.
How was the initial setup?
I personally didn't have to do an installation.
All you need to do is read the documentation, and everything you need to know is right there. It's quite straightforward in that sense.
What's my experience with pricing, setup cost, and licensing?
The solution offers a freemium model. There are some things that they can give for free, however, if you exceed certain levels in terms of what you were initially given, then they have to charge you for that. That's why, usually when you create the account, they want you to use your credit card so that when you exceed your limit, they will be able to charge you for that.
When you want to do the license, there is a certain amount that you need to pay. The pricing varies according to usage and differs in terms of the services and the models that you need. For those who need a platform as a service for developers, or infrastructure as a service, or software as a service, they provide for those scenarios. However, the pricing will depend on the service that you want.
What other advice do I have?
I'm a consultant. I work as a partner with Microsoft.
We're using the latest version of the solution at this time.
I would recommend the solution to others.
I'd rate it nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Business Analyst at AA New Zealand
Helpful support, robust encryption, and exceptional scalability
Pros and Cons
- "The robust encryption services increase the confidence of tech users."
- "The pricing criteria can be improved with broken-down terms that can be understood easily."
What is our primary use case?
Microsoft Azure has enabled the organization to set up efficient cloud infrastructure at cost-friendly rates.
It has a DR backup system that keeps data under safe storage for future recovery in case of any disaster. The Azure virtual machine has been the game changer in the implementation of reliable cloud computing services.
It allows quick connection and can successfully integrate with cloud applications to enhance better workflows. It integrates Web Application Firewall which has firm security features for monitoring data flow and can easily prevent SQL injection in web apps.
The URL-based routing system enhances precise routing protocol based on authorized ERL paths.
How has it helped my organization?
The platform has stabilized the enterprise backend servers with session affinities that enhance reliable feedback to client requests.
The dynamic data management system has prevented various ransomware attacks that could lead to data loss. Azure keeps our data programs under 24/7 surveillance to ensure no critical errors can affect the entire workflow.
The seamless integrations enhance excellent services from Microsoft Azure. We have fully complied with international data policies from the set of data models that are authorized by Zure.
What is most valuable?
Azure storage has exceptional scalability that gives the organization expandable space for storing data under secure cloud servers. The user-friendly interface enhances quick setup procedures and efficient task management, saving time and resources.
The robust encryption services increase the confidence of tech users. The drag-and-drop features save time from the low code environment.
Azure SQL Database has a serverless database that can integrate easily with APIs. Azure disk storage has multiple user cases that enable each team to select size and performance based on user requirements.
What needs improvement?
The pricing criteria can be improved with broken-down terms that can be understood easily.
There are rare cases of time-consuming technical issues. The Azure team can devise efficient and streamlined procedures for dealing with critical technicalities that can affect workflows.
Integrating the system with third-party platforms not connected to the Microsoft system is not easy.
Maintenance is sometimes hectic due to poor cloud and on-premise server integrations.
The overall performance has been excellent, and I can recommend Microsoft Azure to other enterprises.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the stability of the solution?
It is highly scalable.
What do I think about the scalability of the solution?
I am impressed by the storage services and security configurations.
How are customer service and support?
The support team offers reliable services.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternative product.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
Implementation took place through the vendor team.
What was our ROI?
We've witnessed an ROI of 55%.
What's my experience with pricing, setup cost, and licensing?
The setup procedure was simple and the cost is relatively friendly.
Which other solutions did I evaluate?
I have not evaluated any other platforms.
What other advice do I have?
I am impressed by the performance.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Program Manager at eClerx
Integrates various functionalities and have good documentation but have high pricing
What is our primary use case?
Microsoft Azure is a ticketing system that provides support services to Microsoft partners based on their partnership tier. Partners can raise support tickets, particularly for production-related issues. When we had issues with our Cosmos DB instance in production, we would submit a support ticket with screenshots detailing the error. We usually receive a call from a support engineer the same day.
Once a support engineer was assigned, the process was well-organized. Each engineer worked shifts of about eight to nine hours, and before their shift ended, they would email us to let us know who would be taking over, for example, "John Doe." They would also provide a summary of the issue, progress made, and next steps, ensuring a smooth handover without the need to re-explain the problem to the next engineer. It was a very efficient process.
What is most valuable?
Microsoft Fabric is a new service that integrates various functionalities into one platform, such as data engineering, data science, and data visualization. While promising, some complexities and limitations become apparent only after you use the service.
Fabric is a comprehensive and expensive service with tier-based pricing. For someone new to the platform, like those coming from Snowflake or Databricks, it can be difficult to grasp the cost implications and potential limitations without extensive exploration. The documentation outlines these limitations.
What needs improvement?
Pricing is very expensive.
For how long have I used the solution?
I have been using Microsoft Azure for five years.
What do I think about the scalability of the solution?
Cosmos DB offered better scalability. In Azure SQL, we had to carefully manage the storage tier, switching back and forth based on needs. But when we first implemented Cosmos DB, we had a good understanding of the required data volume over the past three months. This helped us select the appropriate tier because we had those figures.
If we had done it the other way around, it would have been much harder to estimate the data accurately. While you can get a rough idea, whether it works out in practice is more of a hit-and-miss approach, which we have already experienced with Cosmos DB. We applied the knowledge gained from that exercise to build a similar solution over Azure SQL.
On the DevOps side, our team consisted of five members, ranging from senior to junior roles. We would raise requests for specific services needed in the development environment. The process typically takes three to five business days, including all necessary approvals, from submitting the request to receiving the resources and verifying access.
How are customer service and support?
Sometimes, even with the documentation available, understanding how it applies to our specific issues requires contacting a system engineer and creating a support ticket. The support engineer often provided additional details that were not included in the official documentation. This highlights the gap between the provided information and practical, real-world use cases.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment was relatively straightforward. We didn’t encounter any issues whether we were using the GUI mode or working with our DevOps team, who utilized Terraform to provision resources as needed.
What other advice do I have?
Most people use Azure Synapse for data onboarding and integration. Synapse is a big data analytics platform where data engineers and scientists can collaborate on a unified platform. Another service called API Management serves data outside Azure to downstream consumers or third parties. This is useful for cases where third parties can't be onboarded onto your system due to compliance or regulatory issues or need a specific slice of your data in near real-time. When we used Cosmos DB, we hosted near real-time data with a latency of about 15 minutes and served it via API M. With API M, authentication tokens were shared with the end users, allowing us to know precisely who was consuming data outside of our Azure environment. This setup was unique because it required providing near real-time information with minimal latency, even as the number of concurrent users increased. Cosmos DB worked well in this scenario due to its horizontal scalability. We also hosted similar data on Azure SQL, as Cosmos DB can be more expensive for cases where a smaller amount of data needed to be served, such as just the last one to three months of data. Azure SQL was a good alternative. The same API M interface was used to serve data from Cosmos DB and Azure SQL. Under the hood, one API would fetch data from Cosmos DB, and another would pull from Azure SQL. This architecture was tested and worked well for our client.
It was easy to maintain. Overall, I rate the solution an eight out of ten,
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Last updated: Sep 9, 2024
Flag as inappropriateManager, Platform Engineering at a mining and metals company with 10,001+ employees
Provides business continuity and disaster recovery features
Pros and Cons
- "Microsoft Azure provides many critical features, such as business continuity and disaster recovery, which come embedded out of the box. From my point of view, managing the whole infrastructure, these features have been very beneficial. The support is also amazing, with someone allocated to assist within a few minutes."
What is most valuable?
Microsoft Azure provides many critical features, such as business continuity and disaster recovery, which come embedded out of the box. From my point of view, managing the whole infrastructure, these features have been very beneficial. The support is also amazing, with someone allocated to assist within a few minutes.
What do I think about the scalability of the solution?
At the moment, we've found Azure Container Apps to be most beneficial for scalability. Previously, our resources were hosted on dedicated servers, which were tricky to scale automatically. With Azure Container Apps, which work like Kubernetes with additional features, scalability is built-in. This allows us to scale to almost zero when not in use, saving costs. Additionally, consumption-based features ensure we only pay when there's demand, and it auto-scales accordingly.
However, we've had issues with Databricks auto-scaling, where it sometimes spun up more clusters than needed, incurring extra costs. Azure has resolved these issues based on our feedback. As we often adopt new technologies early, we encounter some immaturity in features, but overall, for our application needs, we're quite satisfied. I haven't used AWS or other cloud providers, so I can't compare costs.
How are customer service and support?
Support is very responsive, especially for production issues. Within a few minutes, I get a phone call, and within half an hour, they gather the experts based on the resource type to address the issue.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Our budget for the Microsoft Azure infrastructure is over a million a year.
What other advice do I have?
I am very satisfied with Microsoft Azure. Their resources, such as Databricks, can be expensive, but Microsoft is working on addressing that with discounts. I am happy because I use many of Azure's features, from development tools (Azure DevOps) to infrastructure.
I would recommend Microsoft Azure to others. Our developers are familiar with the Microsoft stack, which makes Azure a natural fit for us. Additionally, Microsoft offers substantial discounts for partners like us. Azure supports many open-source tools and integrates well with Azure DevOps extensions.
Recently, we've implemented Advanced Security through Microsoft Defender, which scans for vulnerabilities and integrates with our existing stack. This addition has been crucial in addressing previous gaps in security, particularly in identifying and resolving vulnerabilities early in the development process.
I rate the overall product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 14, 2024
Flag as inappropriateSr AVP - EXL Digital at EXL Services
Self-service platforms and adaptable
Pros and Cons
- "We find Azure particularly beneficial when working with clients who are heavily invested in Microsoft solutions. It necessitates that we also leverage Azure for our solutions and services."
- "It can be cheaper, which might simplify things a bit."
What is our primary use case?
Azure is a cloud provider. We use Azure services for various purposes, including PowerApps for app development and Azure DevOps for software development and operations.
How has it helped my organization?
We find Azure particularly beneficial when working with clients who are heavily invested in Microsoft solutions. It necessitates that we also leverage Azure for our solutions and services.
What is most valuable?
Azure offers a variety of services rather than features per se.
The platform is quite self-service and adaptable.
It is secure.
What needs improvement?
It can be cheaper, which might simplify things a bit.
For how long have I used the solution?
We've started using Azure for the past year, although we are primarily an AWS shop.
What do I think about the stability of the solution?
It is a stable product. I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Since it is on the cloud, it is a scalable solution.
We have a lot of end users using this solution. We use it on a daily basis.
Since all our solutions are hosted on Azure, usage will naturally increase as our operations expand and we onboard more users.
Which solution did I use previously and why did I switch?
We were using AWS and had a requirement that led us to start using Azure. We utilize all of them based on specific needs.
We use all three (Azure, Google Cloud Platform (GCP), and AWS). It's about the use case and the requirements that dictate which one we choose.
How was the initial setup?
I didn't handle the setup directly. Our IT team manages the provisioning of Azure services for us.
From what I understand, it was not particularly complex.
What about the implementation team?
The implementation was handled by our IT team. We have a dedicated cloud team that provisions the services we request.
What was our ROI?
The return on investment largely depends on how and where you're using it.
We've seen significant savings in infrastructure costs. That's a primary advantage of using the cloud – it's fully managed, and you pay as you go, which is highly beneficial.
What other advice do I have?
Overall, I would rate it an eight out of ten.
I would recommend Azure. When implementing cloud services, it's essential to consider the top three cloud providers today: Azure, Google Cloud Platform (GCP), and AWS.
Azure is stable and should be considered alongside these, depending on the use case.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A highly recommended cloud computing platform for businesses of all sizes that offers top-notch security, scalability, and cost-effectiveness
Pros and Cons
- "The platform's user-friendliness eliminates the need for lengthy training periods, enabling swift navigation for new users."
- "Improvements are needed in Azure to enhance integration tools and support for effectively migrating and managing third-party dependencies."
What is our primary use case?
Azure is utilized to facilitate computing needs for our clients' sites. Most often, it's employed to enable them to host their products in the cloud, manage disaster recovery, conduct backups, and host applications. Additionally, for clients with on-premise infrastructure, Azure serves to replicate that setup in the cloud. We offer Azure-based solutions to fulfill these requirements and seamlessly provide access to them, typically through domain access, after setting up payment arrangements.
How has it helped my organization?
Azure integration became crucial for a business facing cost-saving challenges. They were burdened by the physical space and maintenance costs of on-premise infrastructure. Additionally, issues like electricity outages prompted them to consider migrating certain infrastructure components to the cloud. This move aimed to alleviate space constraints, reduce maintenance expenses, and enhance reliability, potentially enabling them to divest part of their infrastructure in the future.
The scalability features of Azure had a significant impact on projects for our customers, particularly in one instance where a deal was lost due to scalability issues. This challenge doesn't necessarily stem from Azure itself but rather from the complexity of migrating third-party dependencies to the Azure environment. Often, the lack of proper documentation and understanding of how these dependencies were originally implemented poses obstacles.
What is most valuable?
Azure is highly valuable due to its cloud-based nature, which reduces the need for extensive hardware purchases and server maintenance costs. It serves as a quick and convenient solution for spinning up VMs, creating websites, and making businesses visible online. The platform's user-friendliness eliminates the need for lengthy training periods, enabling swift navigation for new users. Companies can easily onboard new personnel by providing them with relevant documents, allowing them to quickly grasp how to manage resources and create necessary components on Azure.
Azure Arc is incredibly valuable because it allows businesses to connect and secure their resources, regardless of where they are hosted. This means that even if they are using other cloud platforms like AWS or have on-premise infrastructure, they can still benefit from Azure's features. With Azure Arc, businesses can have centralized management and security across their entire environment, including legacy systems and other cloud providers. While Azure Arc may come with a higher cost, its ability to bridge different platforms and provide enhanced security makes it a compelling option for businesses looking to leverage Azure services without fully migrating their infrastructure.
What needs improvement?
Improvements are needed in Azure to enhance integration tools and support for effectively migrating and managing third-party dependencies. Additionally, there is a significant issue with payment restrictions on Azure, particularly for users in regions with limitations in their local economies. Integrating third-party payment services could alleviate this problem, allowing users from various international locations, such as China, Europe, and Africa, to make payments more seamlessly. By providing alternative payment methods beyond the reliance on US debit cards, Microsoft could greatly improve the usability and accessibility of Azure for users worldwide. There's room for improvement in integrating the Azure Marketplace with the Azure portal. It would be beneficial if users could directly communicate with solution owners or developers through the portal. For instance, if a user encounters challenges while using a particular solution from the marketplace, they could easily send an email, initiate a phone call, or even send an SMS to the solution owner or developer for assistance. This direct communication channel would streamline the troubleshooting process and foster better collaboration between users and solution providers, enhancing the overall user experience.
For how long have I used the solution?
I have been working with it for a year.
What do I think about the stability of the solution?
Azure is highly stable, with only one instance of downtime experienced on a specific website and two occurrences in approximately nine months. Overall, it maintains a commendable level of stability, especially when availability zones are utilized. These zones provide critical redundancy, ensuring resilience against unforeseen events and offering a heightened level of reliability.
What do I think about the scalability of the solution?
Azure's scalability is evident when building and adhering to the appropriate architectural principles. Challenges with scaling typically arise when existing platforms or third-party components are involved, making it difficult to align them for efficient scaling. However, Azure Arc aims to address this issue, though it may incur additional costs, especially at larger scales. While some customers may opt for traditional VM provisioning on Azure due to cost considerations, Azure Arc offers an alternative approach for scalability.
How are customer service and support?
The technical support provided is exceptional, and I am extremely satisfied with it. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The documentation provided by Azure for deployment processes to our customers is excellent. Typically, the process begins with signing NDAs followed by a call with the customer's team to understand their requirements. Once the requirements are clear, we review the architecture and assess the feasibility of replicating it on Azure, especially if migration is involved. Subsequently, we create a scope of work detailing the proposed actions and timelines, which the customer must sign off on. Upon agreement, we set a kickoff date and discussed requirements from the customer's end, such as authorization and authentication. During the project kickoff, we ensure someone is available on the customer's side to prevent breaches or delays. We then proceed with the deployment, moving necessary components and configurations. After completion, we conduct testing and allow the customer time to review the deployment, typically two to three weeks. Upon receiving approval, we finalize the project and obtain payment, usually within a timeframe of five days to two weeks, depending on the project's complexity
Azure's simplicity streamlines deployment, often requiring only five to six resources for larger projects. The specific roles may vary based on the project's needs, encompassing expertise in security, architecture, design, and product management.
In most cases, we inform the customer that we're available round-the-clock for feedback during the initial three months post-deployment. This ensures prompt resolution of any issues beyond their capability. If needed, we offer training for their team members. Additionally, customers have the option to enter into a support contract with us for ongoing assistance. Smaller projects may not necessitate ongoing management, depending on their setup.
What was our ROI?
Our customers often report a positive return on investment with Azure, as it helps them save costs. Whether they were previously on traditional infrastructure or on-premises setups, Azure proves to be beneficial, making it a worthwhile investment for them.
What's my experience with pricing, setup cost, and licensing?
The pricing is relatively high.
What other advice do I have?
I highly recommend Azure, as I use it myself. My advice would be for them to seriously consider it, especially when taking their budget into account. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Learn More: Questions:
- Gartner's Magic Quadrant for IaaS maintains Amazon Web Service at the top of the Leaders quadrant. Do you agree?
- PaaS solutions: Areas for improvement?
- Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree
- What Is The Biggest Difference Between Microsoft Azure and Oracle Cloud Platform?
- Which backup and recovery solution can backup Azure machines to its own (dedicated) cloud?
- Which is better - SAP Cloud Platform or Microsoft Azure?
- Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
- How does Microsoft MDS (vs Informatica MDM) fit with Azure architecture?
- SAP HANA Enterprise Cloud (HEC): how to migrate to Microsoft Azure?
- Does F5 Advanced WAF work with Azure App Service?