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PeerSpot user
President and Founder with 51-200 employees
Vendor
Our Chinese clients can initiate international cloud launches of new IOT products, but pricing for outgoing data caps the ability for startups to justify its deployment.

What is most valuable?

Provisioning, info bus, video streaming, IOT templates, Web Services, SQL

How has it helped my organization?

Azure has allowed our burgeoning PRC SOE clients to initiate international cloud launches of new IOT products.

What needs improvement?

Pricing of outgoing data has capped the ablity for startup products to justify the ROI of Azure application deployment.

For how long have I used the solution?

3 years

Buyer's Guide
Microsoft Azure
November 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What was my experience with deployment of the solution?

Just cost

What do I think about the stability of the solution?

Over the last 12 months we've seen 2 outages.

What do I think about the scalability of the solution?

No

How are customer service and support?

Customer Service:

Poor, you can't get to people who know the products when you are ramping up.

Technical Support:

poor

Which solution did I use previously and why did I switch?

Used AWS and FireHost but switched to support our partnering efforts with MSFT.

How was the initial setup?

Straightforward

What about the implementation team?

In-house

What was our ROI?

Not good because of out going data costs.

What's my experience with pricing, setup cost, and licensing?

Push MSFT to change the outgoing data policy.

Which other solutions did I evaluate?

AWS, Huawei, FireHost

Disclosure: My company has a business relationship with this vendor other than being a customer: Microsoft Partner
PeerSpot user
reviewer1006845 - PeerSpot reviewer
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
A solid cloud-based platform with fair licensing
Pros and Cons
  • "We didn't have any problems setting it up."
  • "A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud."

What is our primary use case?

Within our company, there are around 150 employees using this solution. We have a technical team of about five or six people. 

What is most valuable?

I like that it's cloud-based and it's 24/7, theoretically. I am also happy with the licensing fees. It's quite competitive in the market. They sell Level 1, Level 2, Level 3, and level 5 licenses, and one of them is compatible with PowerPoint. The licensing fee is quite cheap for what they're offering.

What needs improvement?

A few different vendors from Fortinet, from Barracuda, from Forcepoint, all use infrastructure from Azure from time to time. A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud. It's a different type of architecture, so that's a mistake from Microsoft. Hopefully, they will fix it soon.

It could be more secure actually. Microsoft Defender is not very secure. The platform is also a bit slow, to be honest. It takes a few seconds to load. Although, it does update quickly now. It's one-click — Microsoft takes four seconds and Google takes two and a half. It's minimal.

Better integration with other vendors and third-party systems would be a nice change.

For how long have I used the solution?

I have been using Microsoft Azure for roughly five or six years.

What do I think about the stability of the solution?

Microsoft Azure is stable.

What do I think about the scalability of the solution?

Microsoft Azure is cloud-based, so it's definitely scalable. 

How was the initial setup?

We didn't have any problems setting it up.

What other advice do I have?

Overall, on a scale from one to ten, I would give Microsoft Azure a rating of eight. It's a good product. It does have a few flaws but it's solid. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Azure
November 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
sales at a tech services company with 51-200 employees
Reseller
Easy to set up, and offers flexibly that gives you good value for your money
Pros and Cons
  • "The most valuable features of this solution are the value for money and flexibility."
  • "In the next release, I would like to see better security."

What is our primary use case?

We are resellers of Intel-based processors and Microsoft software. We offer Windows 10, Windows 2019 server, and HCI for example.

We are a technology-based company and we set things up for people. We are dealing with educational establishments, and moving them from on-premises situations to the cloud.

What is most valuable?

The most valuable features of this solution are the value for money and flexibility.

What needs improvement?

In the next release, I would like to see better security.

For how long have I used the solution?

We have been selling the latest version of Microsoft Azure for six months.

What do I think about the scalability of the solution?

On average, there are approximately 1000 users per site.

We plan to continue selling this solution.

How are customer service and technical support?

We have used technical support from Microsoft, although we do all of the technical support for our customers, ourselves.

Which solution did I use previously and why did I switch?

Before Microsoft Azure, we did not sell any other product.

How was the initial setup?

The initial setup is straightforward.

We do hundreds of deployments and each individual one is different.

What's my experience with pricing, setup cost, and licensing?

The pricing model is subscription-based and it's not an expensive solution.

What other advice do I have?

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1428051 - PeerSpot reviewer
Cloud Business Manager at a tech services company with 201-500 employees
Reseller
Stable and easy to set up but support can be slow at times, and it may be challenging to users who are new to the cloud
Pros and Cons
  • "Azure is stable. I don't have any problems with it."
  • "Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment."

What is our primary use case?

We are partnered with both Microsoft and AWS. We use the Azure platform for our systems, and we are also a reseller that offers architecture and design services. One use case for Azure is building Active Directory Systems and creating a hybrid environment for the customers. Another is SQL Database. The third is systems like Linux 365. So we are reselling managed 365 solutions for our customers.

What needs improvement?

Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment. So it's challenging to move to a new environment in the cloud. Another area where there is room for improvement is maybe security. Also, the interface could use some work. And maybe Microsoft could add some new features for monitoring the environment.

For how long have I used the solution?

Our company has been using Azure for four or five.

What do I think about the stability of the solution?

Azure is stable. I don't have any problems with it.

How are customer service and support?

In general, Microsoft support is good. But in some cases, it takes a long time. 

How was the initial setup?

The initial setup for Azure was straightforward.

What other advice do I have?

I rate Microsoft Azure six out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Chief Technology Officer at SYSDE
Real User
Flexible, integrates well, and beneficial templates
Pros and Cons
  • "The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration."
  • "The solution could improve by simplifying network management."

What is our primary use case?

We use Microsoft Azure as a cloud-based platform.

How has it helped my organization?

The solution has made operations for our organizations better by offering flexibility and integration with multiple other products.

What is most valuable?

The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration.

What needs improvement?

The solution could improve by simplifying network management. 

For how long have I used the solution?

I have been using the solution within the past 12 months.

What do I think about the scalability of the solution?

The solution is very easy to scale.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can be expensive.

What other advice do I have?

I rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer861231 - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Real User
Has good technical support and monitoring tools
Pros and Cons
  • "We are satisfied with the technical support."
  • "The process by which our customers can switch from one subscription to another should be simplified."

What is our primary use case?

We help our customers to migrate from on-premises to Azure. 

We generally sell the infrastructure as a service, meaning we help our customers to migrate their on-premises VMware to cloud.

What needs improvement?

The process by which our customers can switch from one subscription to another should be simplified.

For how long have I used the solution?

I cannot say for certain for how long we have been selling Microsoft Azure products, although I do know that we have been doing so for a long time. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

We are satisfied with the technical support. Customers who have signed up for premium service benefit from better support. 

How was the initial setup?

The issue of installation does not concern us, as our job is solely to help our customers to migrate.

What's my experience with pricing, setup cost, and licensing?

The licensing price is fine. We pay it on a monthly basis. 

What other advice do I have?

The solution is cloud-based.

We feel the monitoring tools to be sufficient. The interface, monitoring and dashboard features are good. I cannot say for certain about the security features. 

While I cannot definitively say how many customers we have that are using Microsoft Azure, as I am not part of the production team, I do know that they comprise the majority.

I would recommend the solution to others contemplating its use. 

I rate Microsoft Azure as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1578471 - PeerSpot reviewer
Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
Feature rich, reasonably priced, but more migration services needed
Pros and Cons
  • "There are plenty of functions available that we have used extensively. It is a complete platform of services."
  • "There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future. They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well."

What is our primary use case?

We use this solution to integrate with multiple versions of ServiceNow, for automatic ticket closure and ticket opening.

What is most valuable?

There are plenty of functions available that we have used extensively. It is a complete platform of services.

What needs improvement?

There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future.
They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well.

We would like to see more enhancements in the Azure Migrate services in the future.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable and has good performance.

What do I think about the scalability of the solution?

I have all different kinds of clients, from small businesses to enterprises.

How was the initial setup?

The setup was straightforward and the documentation is good.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

I rate Microsoft Azure a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Technical Manager at Systex Software & Service
Real User
Easy to use, stable, and the technical support is good
Pros and Cons
  • "The most valuable feature of Microsoft Azure is that it is easy to use."
  • "The pricing can be reduced."

What is our primary use case?

We are a software development company and the primary use case of this solution is to create applications for our customers using the MSDN premium.

What is most valuable?

The most valuable feature of Microsoft Azure is that it is easy to use.

What needs improvement?

The pricing can be reduced.

For how long have I used the solution?

I have been using this solution for between three and five years.

What do I think about the stability of the solution?

Microsoft Azure is stable and I haven't noticed any issues with it.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

The pricing for us is higher because we are using IaaS.

What other advice do I have?

Depending on the project requirements, I would recommend using Azure.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.