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sales at a tech services company with 51-200 employees
Reseller
Easy to set up, and offers flexibly that gives you good value for your money
Pros and Cons
  • "The most valuable features of this solution are the value for money and flexibility."
  • "In the next release, I would like to see better security."

What is our primary use case?

We are resellers of Intel-based processors and Microsoft software. We offer Windows 10, Windows 2019 server, and HCI for example.

We are a technology-based company and we set things up for people. We are dealing with educational establishments, and moving them from on-premises situations to the cloud.

What is most valuable?

The most valuable features of this solution are the value for money and flexibility.

What needs improvement?

In the next release, I would like to see better security.

For how long have I used the solution?

We have been selling the latest version of Microsoft Azure for six months.

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Microsoft Azure
December 2024
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What do I think about the scalability of the solution?

On average, there are approximately 1000 users per site.

We plan to continue selling this solution.

How are customer service and support?

We have used technical support from Microsoft, although we do all of the technical support for our customers, ourselves.

Which solution did I use previously and why did I switch?

Before Microsoft Azure, we did not sell any other product.

How was the initial setup?

The initial setup is straightforward.

We do hundreds of deployments and each individual one is different.

What's my experience with pricing, setup cost, and licensing?

The pricing model is subscription-based and it's not an expensive solution.

What other advice do I have?

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1428051 - PeerSpot reviewer
Cloud Business Manager at a tech services company with 201-500 employees
Reseller
Stable and easy to set up but support can be slow at times, and it may be challenging to users who are new to the cloud
Pros and Cons
  • "Azure is stable. I don't have any problems with it."
  • "Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment."

What is our primary use case?

We are partnered with both Microsoft and AWS. We use the Azure platform for our systems, and we are also a reseller that offers architecture and design services. One use case for Azure is building Active Directory Systems and creating a hybrid environment for the customers. Another is SQL Database. The third is systems like Linux 365. So we are reselling managed 365 solutions for our customers.

What needs improvement?

Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment. So it's challenging to move to a new environment in the cloud. Another area where there is room for improvement is maybe security. Also, the interface could use some work. And maybe Microsoft could add some new features for monitoring the environment.

For how long have I used the solution?

Our company has been using Azure for four or five.

What do I think about the stability of the solution?

Azure is stable. I don't have any problems with it.

How are customer service and support?

In general, Microsoft support is good. But in some cases, it takes a long time. 

How was the initial setup?

The initial setup for Azure was straightforward.

What other advice do I have?

I rate Microsoft Azure six out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
reviewer1663731 - PeerSpot reviewer
Process Manager at a marketing services firm with 501-1,000 employees
Real User
Flexible, easy to use, and good technical support
Pros and Cons
  • "The solution is easy to use and flexible."

    What is our primary use case?

    We are using Microsoft Azure for test case management and automation code repositories.

    What is most valuable?

    The solution is easy to use and flexible.

    For how long have I used the solution?

    I have been using Microsoft Azure for approximately one year.

    What do I think about the scalability of the solution?

    We have approximately 300 users using the solutions in my organization.

    How are customer service and support?

    The Microsoft technical support is good.

    How was the initial setup?

    Microsoft Azure's initial setup is simple.

    What about the implementation team?

    We use the help of our organization's system administrator. The solution does not require much maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The license cost could be reduced.

    What other advice do I have?

    I rate Microsoft Azure an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Chief Technology Officer at SYSDE
    Real User
    Flexible, integrates well, and beneficial templates
    Pros and Cons
    • "The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration."
    • "The solution could improve by simplifying network management."

    What is our primary use case?

    We use Microsoft Azure as a cloud-based platform.

    How has it helped my organization?

    The solution has made operations for our organizations better by offering flexibility and integration with multiple other products.

    What is most valuable?

    The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration.

    What needs improvement?

    The solution could improve by simplifying network management. 

    For how long have I used the solution?

    I have been using the solution within the past 12 months.

    What do I think about the scalability of the solution?

    The solution is very easy to scale.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution can be expensive.

    What other advice do I have?

    I rate Microsoft Azure a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer861231 - PeerSpot reviewer
    Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
    Real User
    Has good technical support and monitoring tools
    Pros and Cons
    • "We are satisfied with the technical support."
    • "The process by which our customers can switch from one subscription to another should be simplified."

    What is our primary use case?

    We help our customers to migrate from on-premises to Azure. 

    We generally sell the infrastructure as a service, meaning we help our customers to migrate their on-premises VMware to cloud.

    What needs improvement?

    The process by which our customers can switch from one subscription to another should be simplified.

    For how long have I used the solution?

    I cannot say for certain for how long we have been selling Microsoft Azure products, although I do know that we have been doing so for a long time. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and technical support?

    We are satisfied with the technical support. Customers who have signed up for premium service benefit from better support. 

    How was the initial setup?

    The issue of installation does not concern us, as our job is solely to help our customers to migrate.

    What's my experience with pricing, setup cost, and licensing?

    The licensing price is fine. We pay it on a monthly basis. 

    What other advice do I have?

    The solution is cloud-based.

    We feel the monitoring tools to be sufficient. The interface, monitoring and dashboard features are good. I cannot say for certain about the security features. 

    While I cannot definitively say how many customers we have that are using Microsoft Azure, as I am not part of the production team, I do know that they comprise the majority.

    I would recommend the solution to others contemplating its use. 

    I rate Microsoft Azure as an eight out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1578471 - PeerSpot reviewer
    Solutions Architect at a computer software company with 1,001-5,000 employees
    Real User
    Feature rich, reasonably priced, but more migration services needed
    Pros and Cons
    • "There are plenty of functions available that we have used extensively. It is a complete platform of services."
    • "There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future. They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well."

    What is our primary use case?

    We use this solution to integrate with multiple versions of ServiceNow, for automatic ticket closure and ticket opening.

    What is most valuable?

    There are plenty of functions available that we have used extensively. It is a complete platform of services.

    What needs improvement?

    There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future.
    They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well.

    We would like to see more enhancements in the Azure Migrate services in the future.

    For how long have I used the solution?

    I have been using the solution for approximately two years.

    What do I think about the stability of the solution?

    The solution is stable and has good performance.

    What do I think about the scalability of the solution?

    I have all different kinds of clients, from small businesses to enterprises.

    How was the initial setup?

    The setup was straightforward and the documentation is good.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is reasonable.

    What other advice do I have?

    I rate Microsoft Azure a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Technical Manager at Systex Software & Service
    Real User
    Easy to use, stable, and the technical support is good
    Pros and Cons
    • "The most valuable feature of Microsoft Azure is that it is easy to use."
    • "The pricing can be reduced."

    What is our primary use case?

    We are a software development company and the primary use case of this solution is to create applications for our customers using the MSDN premium.

    What is most valuable?

    The most valuable feature of Microsoft Azure is that it is easy to use.

    What needs improvement?

    The pricing can be reduced.

    For how long have I used the solution?

    I have been using this solution for between three and five years.

    What do I think about the stability of the solution?

    Microsoft Azure is stable and I haven't noticed any issues with it.

    What do I think about the scalability of the solution?

    This is a scalable solution.

    How are customer service and technical support?

    Technical support is good.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for us is higher because we are using IaaS.

    What other advice do I have?

    Depending on the project requirements, I would recommend using Azure.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer991623 - PeerSpot reviewer
    Senior Microsoft Solution Architect at a tech services company with 1,001-5,000 employees
    Real User
    Easy to deploy, good support, and very stable and scalable
    Pros and Cons
    • "Infrastructure as a service is most valuable."
    • "Its costing can be improved. There should be better cost management."

    What is our primary use case?

    Our use case is infrastructure as a service and backup.

    Azure is a cloud-based service, so its version is always current.

    What is most valuable?

    Infrastructure as a service is most valuable.

    What needs improvement?

    Its costing can be improved. There should be better cost management.

    For how long have I used the solution?

    I have been using this solution for probably eight years.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    Its scalability is very good. We have around 10,000 users. We have two people for maintenance.

    We have plans to increase its usage.

    How are customer service and support?

    Their technical support is good.

    Which solution did I use previously and why did I switch?

    The reason for switching from the previous solution was the move from on-premises to the cloud.

    How was the initial setup?

    It was straightforward. It took just two weeks.

    What about the implementation team?

    We had a consultant.

    What was our ROI?

    We have seen an ROI.

    What's my experience with pricing, setup cost, and licensing?

    Its costing can be improved. Its licensing is monthly. In addition to the standard license fee, there is a transactional cost.

    What other advice do I have?

    Ensure that you apply correct governance to the solution.

    I would rate it an eight out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.