Microsoft Azure is an directory and identity management solution in the cloud, similar to an access gateway.
ICT Consultant at a tech services company with 11-50 employees
Easy to manage, good performance, and secure
Pros and Cons
- "The solution is easy to manage within the cloud application, has good performance, and is secure."
- "The solution could improve by being more user-friendly."
What is our primary use case?
How has it helped my organization?
It has enable me to secure our office 365 tenant
What is most valuable?
Multifactor authentication, cloud App security. The features are easy to manage within the cloud application, has good performance, and is secure.
What needs improvement?
The solution could improve by being more user-friendly.
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Microsoft Azure
December 2024
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831,158 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for approximately four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
very good
How are customer service and support?
The technical support has been responsive but sometimes the agent does not have the knowledge required for the proper immediate assistance.
Which solution did I use previously and why did I switch?
we are previously using Hosted Exchange. We migrated in other to take advantage of rich collaborative features of o365
How was the initial setup?
Initial setup was straightforward. Migration managed with out issue
What about the implementation team?
In -house
What was our ROI?
95%
What's my experience with pricing, setup cost, and licensing?
We are on an annual subscription. However, there are other options available.
What other advice do I have?
The smooth operation of the solution depends on the ability of the administrator. How the infrastructure is deployed overall and how it is optimized.
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Technology Officer at SYSDE
Flexible, integrates well, and beneficial templates
Pros and Cons
- "The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration."
- "The solution could improve by simplifying network management."
What is our primary use case?
We use Microsoft Azure as a cloud-based platform.
How has it helped my organization?
The solution has made operations for our organizations better by offering flexibility and integration with multiple other products.
What is most valuable?
The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration.
What needs improvement?
The solution could improve by simplifying network management.
For how long have I used the solution?
I have been using the solution within the past 12 months.
What do I think about the scalability of the solution?
The solution is very easy to scale.
What's my experience with pricing, setup cost, and licensing?
The price of the solution can be expensive.
What other advice do I have?
I rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,158 professionals have used our research since 2012.
Solutions Architect at a computer software company with 1,001-5,000 employees
Feature rich, reasonably priced, but more migration services needed
Pros and Cons
- "There are plenty of functions available that we have used extensively. It is a complete platform of services."
- "There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future. They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well."
What is our primary use case?
We use this solution to integrate with multiple versions of ServiceNow, for automatic ticket closure and ticket opening.
What is most valuable?
There are plenty of functions available that we have used extensively. It is a complete platform of services.
What needs improvement?
There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future.
They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well.
We would like to see more enhancements in the Azure Migrate services in the future.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable and has good performance.
What do I think about the scalability of the solution?
I have all different kinds of clients, from small businesses to enterprises.
How was the initial setup?
The setup was straightforward and the documentation is good.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
I rate Microsoft Azure a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
President and Founder with 51-200 employees
Our Chinese clients can initiate international cloud launches of new IOT products, but pricing for outgoing data caps the ability for startups to justify its deployment.
What is most valuable?
Provisioning, info bus, video streaming, IOT templates, Web Services, SQL
How has it helped my organization?
Azure has allowed our burgeoning PRC SOE clients to initiate international cloud launches of new IOT products.
What needs improvement?
Pricing of outgoing data has capped the ablity for startup products to justify the ROI of Azure application deployment.
For how long have I used the solution?
3 years
What was my experience with deployment of the solution?
Just cost
What do I think about the stability of the solution?
Over the last 12 months we've seen 2 outages.
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Poor, you can't get to people who know the products when you are ramping up.
Technical Support:poor
Which solution did I use previously and why did I switch?
Used AWS and FireHost but switched to support our partnering efforts with MSFT.
How was the initial setup?
Straightforward
What about the implementation team?
In-house
What was our ROI?
Not good because of out going data costs.
What's my experience with pricing, setup cost, and licensing?
Push MSFT to change the outgoing data policy.
Which other solutions did I evaluate?
AWS, Huawei, FireHost
Disclosure: My company has a business relationship with this vendor other than being a customer: Microsoft Partner
Assistant Professor at a university with 51-200 employees
Straightforward installation, useful interface, and effective auto-scaling
Pros and Cons
- "The most valuable features I have found to be the auto-scaling feature and the interface."
- "Microsoft Azure could improve by being more user-friendly and the interface could be better."
What is our primary use case?
I'm working on cloud-based systems and I'm using Microsoft Azure for storage and for other purposes.
What is most valuable?
The most valuable features I have found to be the auto-scaling feature and the interface.
What needs improvement?
Microsoft Azure could improve by being more user-friendly and the interface could be better.
For how long have I used the solution?
I have been using Microsoft Azure for approximately six years.
How are customer service and support?
I have not contacted support.
Which solution did I use previously and why did I switch?
I have previously used Amazon AWS.
How was the initial setup?
The installation of Microsoft Azure is straightforward.
What about the implementation team?
I did the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution could be reduced. However, I am using the free version.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Business Manager at a tech services company with 201-500 employees
Stable and easy to set up but support can be slow at times, and it may be challenging to users who are new to the cloud
Pros and Cons
- "Azure is stable. I don't have any problems with it."
- "Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment."
What is our primary use case?
We are partnered with both Microsoft and AWS. We use the Azure platform for our systems, and we are also a reseller that offers architecture and design services. One use case for Azure is building Active Directory Systems and creating a hybrid environment for the customers. Another is SQL Database. The third is systems like Linux 365. So we are reselling managed 365 solutions for our customers.
What needs improvement?
Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment. So it's challenging to move to a new environment in the cloud. Another area where there is room for improvement is maybe security. Also, the interface could use some work. And maybe Microsoft could add some new features for monitoring the environment.
For how long have I used the solution?
Our company has been using Azure for four or five.
What do I think about the stability of the solution?
Azure is stable. I don't have any problems with it.
How are customer service and support?
In general, Microsoft support is good. But in some cases, it takes a long time.
How was the initial setup?
The initial setup for Azure was straightforward.
What other advice do I have?
I rate Microsoft Azure six out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Has good technical support and monitoring tools
Pros and Cons
- "We are satisfied with the technical support."
- "The process by which our customers can switch from one subscription to another should be simplified."
What is our primary use case?
We help our customers to migrate from on-premises to Azure.
We generally sell the infrastructure as a service, meaning we help our customers to migrate their on-premises VMware to cloud.
What needs improvement?
The process by which our customers can switch from one subscription to another should be simplified.
For how long have I used the solution?
I cannot say for certain for how long we have been selling Microsoft Azure products, although I do know that we have been doing so for a long time.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We are satisfied with the technical support. Customers who have signed up for premium service benefit from better support.
How was the initial setup?
The issue of installation does not concern us, as our job is solely to help our customers to migrate.
What's my experience with pricing, setup cost, and licensing?
The licensing price is fine. We pay it on a monthly basis.
What other advice do I have?
The solution is cloud-based.
We feel the monitoring tools to be sufficient. The interface, monitoring and dashboard features are good. I cannot say for certain about the security features.
While I cannot definitively say how many customers we have that are using Microsoft Azure, as I am not part of the production team, I do know that they comprise the majority.
I would recommend the solution to others contemplating its use.
I rate Microsoft Azure as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Enterprise Technology Architect at a tech services company with 201-500 employees
Can be used to modernize environments and reduce the time spent on building infrastructures
Pros and Cons
- "I think the most useful feature has been the remote desktop. It has been very helpful when customers have old applications that are not architected to run remotely."
- "In my opinion, what could be improved is making the actual costs more predictable. It is very difficult to estimate the cost or the budget you are going to need to run your environment in Azure Cloud. You have to be a specialist to understand how you will be charged, which constantly changes."
What is our primary use case?
We have been using it to modernize customers' environments. We propose that the customers consider moving a number of things into the public cloud instead of building and maintaining everything on-premise.
How has it helped my organization?
The organization can focus more on real business problems instead of IT problems. It can also reduce the time spent setting up the infrastructure. This then makes the organization more agile and, in a lot of cases, more reliable. With the public cloud, if your design is okay, the chance of running into a serious outage is, in most cases, lower than that when relying on your own on-premise IT infrastructure, particularly in the case of companies with 50 to 500 people that typically don't have very big IT budgets.
What is most valuable?
I think the most useful feature has been the remote desktop. It has been very helpful when customers have old applications that are not architected to run remotely.
What needs improvement?
In my opinion, what could be improved is making the actual costs more predictable. It is very difficult to estimate the cost or the budget you are going to need to run your environment in Azure Cloud. You have to be a specialist to understand how you will be charged, which constantly changes.
As for additional features, it would be great if the pricing could be cheaper for those trying to study and use the cloud. Having a discounted pricing scheme or even a free usage scheme, like a sandbox that is free to use on a continuous basis, for those who are studying would help them to actually generate more business later on. The more people learn to use the clouds, the more business they will actually attract.
They will start pushing solutions into the cloud, but if they have no time or opportunity to learn to use it, they will not be confident in proposing cloud solutions. So until they have been able to validate it in a test environment or a learning environment, they won't take the risk and propose a cloud solution.
For how long have I used the solution?
I've been involved with this solution for one year.
What do I think about the stability of the solution?
I think Microsoft Azure is fairly stable. It also depends on how you set up your design.
What do I think about the scalability of the solution?
As advertised, the scalability should never be an issue. The only thing that would stop you from scaling would be that your application has an architecture that is not scalable.
How are customer service and technical support?
For public clouds, customer service/technical support is okay. In general, the documentation is very good.
How was the initial setup?
For those who are familiar with Azure, the initial setup is not that complex. However, for those who are using Azure for the first time, it's probably a bit more involved because they may need to create their own virtual data centers in the cloud with the necessary security measures. I think that often this is a bit underestimated mostly because of a lack of knowledge on the part of the new customer.
What's my experience with pricing, setup cost, and licensing?
Software licensing models can be expensive depending on what you need compared to open source solutions, for example. However, if you don't have the technical skills, you may be better off paying for a license and support instead of trying to use open source solutions.
What other advice do I have?
I would rate Microsoft Azure at eight on a scale from one to ten.
I would advice others to take the time to study it carefully because there's a lot to understand and a lot to know before putting a solution in the clouds. Don't underestimate the complexity.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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sharing their opinions.
Updated: December 2024
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