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reviewer1697340 - PeerSpot reviewer
Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees
Real User
Cloud based, always up-to-date, and is always evolving
Pros and Cons
  • "Microsoft Azure is built for scalability."
  • "I would like to see it more easily accessible."

What is our primary use case?

With Microsoft Azure, you can replace internal IT infrastructure platforms, and you can create new cloud-driven software developments.

Microsoft Azure is a large cloud computing platform. It's a large cloud service for Microsoft that is built on top of tens of thousands of services.

What needs improvement?

I would like to see it more easily accessible.

For how long have I used the solution?

I have been using Microsoft Azure for two years.

We are using the latest version.

What do I think about the stability of the solution?

It is cloud software, and as such, it's not stable. Cloud software evolves quickly, but there are not a lot of new features.

The software is stable for the moment, but there is an ongoing development of the software that is creating several features. It is fine as it is.

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Microsoft Azure
December 2024
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What do I think about the scalability of the solution?

Microsoft Azure is built for scalability. It's perfect.

We have 60 users in our company who use Microsoft Azure.

We plan, to increase the number of users. All of our colleagues will be working with the software in the future.

Which solution did I use previously and why did I switch?

We use Teams for Virtual meetings.

How was the initial setup?

As a cloud solution, there is no installation.

What other advice do I have?

I would recommend this solution to others who are considering using it.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1624224 - PeerSpot reviewer
Head of IT Infrastructure at a retailer with 5,001-10,000 employees
Real User
Platform as a service is a strong feature; very easy to develop and hold space
Pros and Cons
  • "The solution does a lot of coding and customization, and can go live quickly."
  • "Difficult to understand how it works and it's an expensive solution."

What is our primary use case?

Our primary use case of Azure is for customer facing systems, it's hosted over mobile apps and is used for scaling up and down. We partner with Microsoft and I'm the head of IT infrastructure. 

What is most valuable?

The platform as a service is a strong feature. The solution also does quite a lot of coding and customization, you can launch it quickly and go live quickly. It's easy to develop, easy to hold space and to maintain.

What needs improvement?

If you're not aware of how things work with Azure, it's not easy to understand. It's not clear for customers and sometimes even for Microsoft people themselves. The high cost of the solution is linked to that issue.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Technical support could definitely be improved. 

How was the initial setup?

The initial setup is straightforward, we use a third party for that. 

What other advice do I have?

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
reviewer1646865 - PeerSpot reviewer
ICT Consultant at a tech services company with 11-50 employees
Real User
Easy to manage, good performance, and secure
Pros and Cons
  • "The solution is easy to manage within the cloud application, has good performance, and is secure."
  • "The solution could improve by being more user-friendly."

What is our primary use case?

Microsoft Azure is an directory and identity management solution in the cloud, similar to an access gateway.

How has it helped my organization?

It has enable me to secure our office 365 tenant

What is most valuable?

Multifactor authentication, cloud App security. The features are easy to manage within the cloud application, has good performance, and is secure.

What needs improvement?

The solution could improve by being more user-friendly.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

very good

How are customer service and technical support?

The technical support has been responsive but sometimes the agent does not have the knowledge required for the proper immediate assistance.

Which solution did I use previously and why did I switch?

we are previously using Hosted Exchange. We migrated in other to take advantage of rich collaborative features of o365

How was the initial setup?

Initial setup was straightforward. Migration managed with out issue

What about the implementation team?

In -house

What was our ROI?

95%

What's my experience with pricing, setup cost, and licensing?

We are on an annual subscription. However, there are other options available.

What other advice do I have?

The smooth operation of the solution depends on the ability of the administrator. How the infrastructure is deployed overall and how it is optimized.

I would recommend this solution to others.

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1645737 - PeerSpot reviewer
Senior Director at a computer software company with 501-1,000 employees
Vendor
Reasonable pricing with intuitive UI but reaching support is difficult
Pros and Cons
  • "We have found the user interface to be intuitive. Microsoft is a master at UI."
  • "You don't get support from Microsoft very easily as compared to other solutions."

What is our primary use case?

We primarily use the solution for cost reasons, for example, when a client's hardware refresh is coming and they don't want to incur the cost on the hardware. We also use it for capacity as, when they buy hardware, those are constrained by capacity. 

What is most valuable?

The analytics services are the most valuable aspect of the solution.

The product has many useful features on offer. 

We have found the user interface to be intuitive. Microsoft is a master at UI.

The stability is okay.

The solution has the potential to scale. 

We have found the pricing to be reasonable. 

What needs improvement?

You don't get support from Microsoft very easily as compared to other solutions. For example, AWS. If I reach out to AWS, their PDM team is very quick to respond. The Microsoft Azure team does not.

The downtime could be a bit better. AWS has less downtime.

The solution needs to scale as well as AWS, which scales much better.

For how long have I used the solution?

I've been using the solution for four to five years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is okay. There are no bugs or glitches. It's reliable. However, AWS seems to be a bit better.

In terms of downtime, if you look at the reporting side, if you look at the Gartner report, it shows that AWS experienced significantly fewer outages as compared to Azure.

What do I think about the scalability of the solution?

In my experience, I've seen AWS as a little bit more robust in terms of scalability and its features as compared to Azure. That said, Azure is improving every day. Still, AWS seems to be ahead in terms of scalability. 

How are customer service and technical support?

Technical support is not very responsive. They are quite slow. 

While the team may be capable, the processes set up around are really bad. If you have to reach out to someone to get technical support, it takes hours and hours of effort to get to them.

How was the initial setup?

The initial setup is neither easy nor difficult. It's somewhere between straightforward and complex. Usually, with our clients, we don't get straightforward projects. However, we can't say they are the most complex out there either.

What about the implementation team?

We tend to do setups for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. It's not overly expensive.

Which other solutions did I evaluate?

Lately, I have been researching technical comparisons between Azure and AWS for SAP HANA 2.0 migration from on-premises to the cloud.

What other advice do I have?

We are Azure partners.

I'm mainly providing services to my customers, and therefore am not necessarily an end-user.

For the most part, I would recommend Azure. However, we cannot just recommend Azure blindly. Azure suits mostly the customers that are using the Microsoft suite of products. It brings your own licenses into the play so that you don't end up with another cloud. If you're using Microsoft products, then Azure is a straight fit for you. You should not evaluate any other cloud. However, if you're not using the Microsoft suite of products, if you're using MS Skills, running Solaris, and all of those things, then you have to evaluate which cloud is better.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
President and Founder with 51-200 employees
Vendor
Our Chinese clients can initiate international cloud launches of new IOT products, but pricing for outgoing data caps the ability for startups to justify its deployment.

What is most valuable?

Provisioning, info bus, video streaming, IOT templates, Web Services, SQL

How has it helped my organization?

Azure has allowed our burgeoning PRC SOE clients to initiate international cloud launches of new IOT products.

What needs improvement?

Pricing of outgoing data has capped the ablity for startup products to justify the ROI of Azure application deployment.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

Just cost

What do I think about the stability of the solution?

Over the last 12 months we've seen 2 outages.

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Poor, you can't get to people who know the products when you are ramping up.

Technical Support:

poor

Which solution did I use previously and why did I switch?

Used AWS and FireHost but switched to support our partnering efforts with MSFT.

How was the initial setup?

Straightforward

What about the implementation team?

In-house

What was our ROI?

Not good because of out going data costs.

What's my experience with pricing, setup cost, and licensing?

Push MSFT to change the outgoing data policy.

Which other solutions did I evaluate?

AWS, Huawei, FireHost

Disclosure: My company has a business relationship with this vendor other than being a customer: Microsoft Partner
PeerSpot user
reviewer1708899 - PeerSpot reviewer
Regional Head of IT at a engineering company with 51-200 employees
Real User
Scalable and pretty easy to deploy
Pros and Cons
  • "Microsoft has a lot of partners in this area, and they have a lot of information available online, so it's easy to get support."
  • "I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365."

What is our primary use case?

We are using Azure to run cloud-based applications. 

What is most valuable?

Azure is good because it is a Microsoft product. 

What needs improvement?

I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365.

For how long have I used the solution?

I just joined this company not too long ago, so I've been using Azure here for about two months.

What do I think about the stability of the solution?

Azure is pretty stable, so far.

What do I think about the scalability of the solution?

Microsoft Azure is definitely scalable.

How are customer service and support?

Microsoft has a lot of partners in this area, and they have a lot of information available online, so it's easy to get support. Also, Azure has a large user base. 

How was the initial setup?

Azure is pretty easy to deploy. It's not very complicated. 

What other advice do I have?

I rate Microsoft Azure eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1333911 - PeerSpot reviewer
cloud solution architect at a tech services company with 1,001-5,000 employees
Real User
Reliable, scalable, and has good support
Pros and Cons
  • "I like the familiarity of this solution."
  • "The initial setup could be simplified."

What is our primary use case?

We are CSP distributors. We are indirect resellers.

What is most valuable?

I like the familiarity of this solution.

What needs improvement?

No product is perfect, there is always room for improvement.

The solution to the market and the guidance for the customer should be streamlined.

From a customer perspective, it can be complex. It's a bit abstract for the customer.

They need to provide comprehensive and easy-to-understand guidelines for the customers to implement.

The initial setup could be simplified.

The customization could be improved.

I would like things to be easy for the customers and partners.

For how long have I used the solution?

I have been using Microsoft Azure for five years. I am a Microsoft engineer. It was my first job, and I have used it throughout the years.

What do I think about the stability of the solution?

Microsoft Azure is very stable.

What do I think about the scalability of the solution?

It's a very scalable product.

How are customer service and technical support?

We like the technical support.

How was the initial setup?

It can be complex when you deploy it on your own.

I have studied it, for me it was easy, but for our customers, it could be simplified. We want to make their lives easier.

What about the implementation team?

Customers will need the help of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

Customers need to purchase additional services because of the complexity of it.

What other advice do I have?

I would recommend this solution to others.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1006845 - PeerSpot reviewer
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
A solid cloud-based platform with fair licensing
Pros and Cons
  • "We didn't have any problems setting it up."
  • "A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud."

What is our primary use case?

Within our company, there are around 150 employees using this solution. We have a technical team of about five or six people. 

What is most valuable?

I like that it's cloud-based and it's 24/7, theoretically. I am also happy with the licensing fees. It's quite competitive in the market. They sell Level 1, Level 2, Level 3, and level 5 licenses, and one of them is compatible with PowerPoint. The licensing fee is quite cheap for what they're offering.

What needs improvement?

A few different vendors from Fortinet, from Barracuda, from Forcepoint, all use infrastructure from Azure from time to time. A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud. It's a different type of architecture, so that's a mistake from Microsoft. Hopefully, they will fix it soon.

It could be more secure actually. Microsoft Defender is not very secure. The platform is also a bit slow, to be honest. It takes a few seconds to load. Although, it does update quickly now. It's one-click — Microsoft takes four seconds and Google takes two and a half. It's minimal.

Better integration with other vendors and third-party systems would be a nice change.

For how long have I used the solution?

I have been using Microsoft Azure for roughly five or six years.

What do I think about the stability of the solution?

Microsoft Azure is stable.

What do I think about the scalability of the solution?

Microsoft Azure is cloud-based, so it's definitely scalable. 

How was the initial setup?

We didn't have any problems setting it up.

What other advice do I have?

Overall, on a scale from one to ten, I would give Microsoft Azure a rating of eight. It's a good product. It does have a few flaws but it's solid. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.