We just use it as a virtual environment.
Chief Technology Officer at a tech company with 51-200 employees
A straightforward, resilient, and scalable solution that does everything I want it to do
Pros and Cons
- "Its resiliency is most valuable. It is also a very scalable solution, so you can spend the resources on demand."
- "The interface for configuring the environment is not very intuitive. Certain things are at different places, and it is not easy to navigate. They should have a more transparent licensing model. Currently, Microsoft's licensing is a bit clunky, and it keeps changing depending on the type of subscription you have. Different features are included, and sometimes, it is very hard to figure out the right licensing. So, the commercial aspect of the licensing can be improved, and they can make it easier to understand all the features that are included."
What is our primary use case?
How has it helped my organization?
It has been good financially because no CapEx investment is required for any of the on-prem infrastructures. It is an OPEX model, so it is easy for budgeting.
What is most valuable?
Its resiliency is most valuable. It is also a very scalable solution, so you can spend the resources on demand.
What needs improvement?
The interface for configuring the environment is not very intuitive. Certain things are at different places, and it is not easy to navigate.
They should have a more transparent licensing model. Currently, Microsoft's licensing is a bit clunky, and it keeps changing depending on the type of subscription you have. Different features are included, and sometimes, it is very hard to figure out the right licensing. So, the commercial aspect of the licensing can be improved, and they can make it easier to understand all the features that are included.
Buyer's Guide
Microsoft Azure
November 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for about a year and a half.
What do I think about the stability of the solution?
I can't complain.
What do I think about the scalability of the solution?
It is a very scalable solution.
How are customer service and support?
Thankfully, I didn't have to use support. We have a CSP, and we are dealing with our partner who deals with Microsoft on our behalf.
Which solution did I use previously and why did I switch?
I am not sure, but I think this is the first cloud infrastructure that we have used.
How was the initial setup?
It has a pretty straightforward deployment. There are just a couple of clicks. The deployment takes about a day.
What about the implementation team?
We used the reseller.
What's my experience with pricing, setup cost, and licensing?
Price-wise, it is comparable to other solutions for the features that we are using.
What other advice do I have?
It is pretty straightforward. I would advise others to just make sure that you have an architecture that you want to implement. You need to understand what you want to achieve in order to build or configure the platform correctly. The infrastructure, architecture, and design are very important to fully understand what resource groups do you want to use because you're building around the resource groups. That's pretty much it.
We are thinking of increasing the usage of the cloud, and I'm looking at alternatives. After all the research is done, we will see if it is going to be Azure or something else.
I would rate Microsoft Azure a ten out of ten because it is doing everything I want it to do, and I don't really have a comparison with other similar products.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Easy to use, stable, and affordable
Pros and Cons
- "It is easy to use. It is also stable."
- "Its subscription price could be cheaper."
What is our primary use case?
We are using it for disaster recovery and application hosting. We always have its latest version because it is cloud-based.
What is most valuable?
It is easy to use. It is also stable.
What needs improvement?
Its subscription price could be cheaper.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We have about 40 users of this solution.
How are customer service and technical support?
Their technical support is fine.
Which solution did I use previously and why did I switch?
We used Google Cloud. We switched because we're a Microsoft Partner.
How was the initial setup?
I didn't do the installation, but its installation is easy. For its deployment and maintenance, we have two engineers.
What's my experience with pricing, setup cost, and licensing?
It is affordable, but its subscription price could be cheaper.
What other advice do I have?
I would recommend this solution to others. I would rate Microsoft Azure an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Azure
November 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
IT Manager at a construction company with 1,001-5,000 employees
Easy to use, very scalable, and powerful in terms of data backup and Blob storage
Pros and Cons
- "It is a very easy-to-use platform, and it is very powerful in terms of data backup and Blob storage. It has very good features, especially if you are using Microsoft products, such as Windows, Microsoft SQL Server."
- "They should optimize their pricing so that we can use more features. I would also like to see more auditing and more security for the Blob storage feature. From a technical point, it has very good features for Microsoft products, but for non-Microsoft products, it may have some limitations. I have mostly worked with Windows-based integration, and now I am trying to use it for open-source systems. It is good but not as easy as Microsoft products."
What is most valuable?
It is a very easy-to-use platform, and it is very powerful in terms of data backup and Blob storage. It has very good features, especially if you are using Microsoft products, such as Windows, Microsoft SQL Server.
What needs improvement?
They should optimize their pricing so that we can use more features. I would also like to see more auditing and more security for the Blob storage feature.
From a technical point, it has very good features for Microsoft products, but for non-Microsoft products, it may have some limitations. I have mostly worked with Windows-based integration, and now I am trying to use it for open-source systems. It is good but not as easy as Microsoft products.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is a stable product, but it also depends on the configuration.
What do I think about the scalability of the solution?
It is very scalable.
How was the initial setup?
It is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
Its price should be optimized so that we can use more features.
What other advice do I have?
I would rate Microsoft Azure an eight out of ten because my environment is Windows-based. For a non-Microsoft environment, I would rate it a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at A&T Systems
Offers multi-factor-authenticated single sign-on and the technical support is good
Pros and Cons
- "The most valuable feature is the single sign-on with multifactor authentication."
- "The subscription licensing is very complex and we would like to have it simplified."
What is our primary use case?
Everything we have is hosted on Azure, include our email, as well as applications that we use like SharePoint and Office 365.
What is most valuable?
The most valuable feature is the single sign-on with multifactor authentication. Our staff uses an accounting system, they visit different bank sites, and the sales team uses Salesforce We want to be able to access all of these things with a single sign-on. In total, there are more than 50 sites. We are still evaluating this and it is not in production, yet.
What needs improvement?
The cost of Microsoft Azure could be lowered.
The subscription licensing is very complex and we would like to have it simplified.
The ease of configuration and use should be improved.
For how long have I used the solution?
We have been using Azure for about four years.
What do I think about the stability of the solution?
Azure is quite stable.
What do I think about the scalability of the solution?
I would say that this solution is scalable.
How are customer service and technical support?
Technical support for Exchange and Sharepoint is quite good. Their response time is really good.
How was the initial setup?
The initial setup is not complex.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees
Cloud based, always up-to-date, and is always evolving
Pros and Cons
- "Microsoft Azure is built for scalability."
- "I would like to see it more easily accessible."
What is our primary use case?
With Microsoft Azure, you can replace internal IT infrastructure platforms, and you can create new cloud-driven software developments.
Microsoft Azure is a large cloud computing platform. It's a large cloud service for Microsoft that is built on top of tens of thousands of services.
What needs improvement?
I would like to see it more easily accessible.
For how long have I used the solution?
I have been using Microsoft Azure for two years.
We are using the latest version.
What do I think about the stability of the solution?
It is cloud software, and as such, it's not stable. Cloud software evolves quickly, but there are not a lot of new features.
The software is stable for the moment, but there is an ongoing development of the software that is creating several features. It is fine as it is.
What do I think about the scalability of the solution?
Microsoft Azure is built for scalability. It's perfect.
We have 60 users in our company who use Microsoft Azure.
We plan, to increase the number of users. All of our colleagues will be working with the software in the future.
Which solution did I use previously and why did I switch?
We use Teams for Virtual meetings.
How was the initial setup?
As a cloud solution, there is no installation.
What other advice do I have?
I would recommend this solution to others who are considering using it.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT Infrastructure at a retailer with 5,001-10,000 employees
Platform as a service is a strong feature; very easy to develop and hold space
Pros and Cons
- "The solution does a lot of coding and customization, and can go live quickly."
- "Difficult to understand how it works and it's an expensive solution."
What is our primary use case?
Our primary use case of Azure is for customer facing systems, it's hosted over mobile apps and is used for scaling up and down. We partner with Microsoft and I'm the head of IT infrastructure.
What is most valuable?
The platform as a service is a strong feature. The solution also does quite a lot of coding and customization, you can launch it quickly and go live quickly. It's easy to develop, easy to hold space and to maintain.
What needs improvement?
If you're not aware of how things work with Azure, it's not easy to understand. It's not clear for customers and sometimes even for Microsoft people themselves. The high cost of the solution is linked to that issue.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
Technical support could definitely be improved.
How was the initial setup?
The initial setup is straightforward, we use a third party for that.
What other advice do I have?
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
ICT Consultant at a tech services company with 11-50 employees
Easy to manage, good performance, and secure
Pros and Cons
- "The solution is easy to manage within the cloud application, has good performance, and is secure."
- "The solution could improve by being more user-friendly."
What is our primary use case?
Microsoft Azure is an directory and identity management solution in the cloud, similar to an access gateway.
How has it helped my organization?
It has enable me to secure our office 365 tenant
What is most valuable?
Multifactor authentication, cloud App security. The features are easy to manage within the cloud application, has good performance, and is secure.
What needs improvement?
The solution could improve by being more user-friendly.
For how long have I used the solution?
I have been using this solution for approximately four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
very good
How are customer service and technical support?
The technical support has been responsive but sometimes the agent does not have the knowledge required for the proper immediate assistance.
Which solution did I use previously and why did I switch?
we are previously using Hosted Exchange. We migrated in other to take advantage of rich collaborative features of o365
How was the initial setup?
Initial setup was straightforward. Migration managed with out issue
What about the implementation team?
In -house
What was our ROI?
95%
What's my experience with pricing, setup cost, and licensing?
We are on an annual subscription. However, there are other options available.
What other advice do I have?
The smooth operation of the solution depends on the ability of the administrator. How the infrastructure is deployed overall and how it is optimized.
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Director at a computer software company with 501-1,000 employees
Reasonable pricing with intuitive UI but reaching support is difficult
Pros and Cons
- "We have found the user interface to be intuitive. Microsoft is a master at UI."
- "You don't get support from Microsoft very easily as compared to other solutions."
What is our primary use case?
We primarily use the solution for cost reasons, for example, when a client's hardware refresh is coming and they don't want to incur the cost on the hardware. We also use it for capacity as, when they buy hardware, those are constrained by capacity.
What is most valuable?
The analytics services are the most valuable aspect of the solution.
The product has many useful features on offer.
We have found the user interface to be intuitive. Microsoft is a master at UI.
The stability is okay.
The solution has the potential to scale.
We have found the pricing to be reasonable.
What needs improvement?
You don't get support from Microsoft very easily as compared to other solutions. For example, AWS. If I reach out to AWS, their PDM team is very quick to respond. The Microsoft Azure team does not.
The downtime could be a bit better. AWS has less downtime.
The solution needs to scale as well as AWS, which scales much better.
For how long have I used the solution?
I've been using the solution for four to five years at this point. It's been a while.
What do I think about the stability of the solution?
The stability is okay. There are no bugs or glitches. It's reliable. However, AWS seems to be a bit better.
In terms of downtime, if you look at the reporting side, if you look at the Gartner report, it shows that AWS experienced significantly fewer outages as compared to Azure.
What do I think about the scalability of the solution?
In my experience, I've seen AWS as a little bit more robust in terms of scalability and its features as compared to Azure. That said, Azure is improving every day. Still, AWS seems to be ahead in terms of scalability.
How are customer service and technical support?
Technical support is not very responsive. They are quite slow.
While the team may be capable, the processes set up around are really bad. If you have to reach out to someone to get technical support, it takes hours and hours of effort to get to them.
How was the initial setup?
The initial setup is neither easy nor difficult. It's somewhere between straightforward and complex. Usually, with our clients, we don't get straightforward projects. However, we can't say they are the most complex out there either.
What about the implementation team?
We tend to do setups for our clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair. It's not overly expensive.
Which other solutions did I evaluate?
Lately, I have been researching technical comparisons between Azure and AWS for SAP HANA 2.0 migration from on-premises to the cloud.
What other advice do I have?
We are Azure partners.
I'm mainly providing services to my customers, and therefore am not necessarily an end-user.
For the most part, I would recommend Azure. However, we cannot just recommend Azure blindly. Azure suits mostly the customers that are using the Microsoft suite of products. It brings your own licenses into the play so that you don't end up with another cloud. If you're using Microsoft products, then Azure is a straight fit for you. You should not evaluate any other cloud. However, if you're not using the Microsoft suite of products, if you're using MS Skills, running Solaris, and all of those things, then you have to evaluate which cloud is better.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: November 2024
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