We primarily use the solution as a single point to check all our application metrics from tool to application.
Cloud Arquitect at a tech services company with 1,001-5,000 employees
Simple to set up, and very scalable but a bit complicated for large organizations
Pros and Cons
- "The solution is very simple to set up."
- "The solution needs a more integrated password feature."
What is our primary use case?
What is most valuable?
The solution is very simple to set up.
What needs improvement?
Right now, in Azure, with the solution they offer, it's a bit complicated.
The application response time in particular consumes a lot of memory in terms of the CPU and application response time.
The control administration, every single control, every single application or service, has its independent dashboard. It's a bit complex to set up. It's simple to set up, however, when you want a metric for tracking or reporting, it's a bit difficult.
We've had issues with the login feature and have been looking into other solutions due to that ongoing problem.
The solution needs a more integrated password feature.
For how long have I used the solution?
I've been using the solution for about two years.
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What do I think about the stability of the solution?
The stability isn't that good as compared to AWS. Azure just seems to have more issues in general. It's not the worst, however, it's definitely not the best. We need to make a plan in case the percentage goes down.
We sometimes have issues with the Azure login. It's been a problem for the last few years. We've also had a data center fail.
What do I think about the scalability of the solution?
The scalability of the solution is good. I personally haven't faced any constraints. Therefore, if a company needs to expand, I don't believe there to be a problem in it doing so.
I'm not sure of how many users are actually using the solution at our organization.
I'm not sure if we plan to increase usage or not.
How are customer service and support?
I haven't been in touch with technical support, and therefore can't really speak to their responsiveness or knowledge about the product.
In terms of documentation, we're making our own in-house. We are creating the policies and procedures for how our monitoring should be and we are creating an inventory of which services we have and which metrics each service must have. It's a work in progress.
Which solution did I use previously and why did I switch?
We're currently looking into different solutions as we've had some issues with Azure over the last few years.
We may have previously used a different solution, however, I might have been new to the company at the time and don't recall what it was.
How was the initial setup?
It's really very straightforward to set up the solution. It's not complex at all. You just need to set up the features your need.
The solution doesn't require too much maintenance.
What's my experience with pricing, setup cost, and licensing?
We usually use the subscription model Azure has. However, that doesn't include monitoring. We're looking at a new budget for that. It would be apart from the main Azure consumption.
However, I don't know the exact pricing. It's not part of the work I do.
What other advice do I have?
We're Azure partners. We have a business relationship with the company.
I'd advise others that Azure is good for monitoring for a small to mid-size organization. For those, it works well. For very complex scenarios, it will be difficult to manage.
I'd rate the solution six out of ten. It's much to complicated for larger organizations.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Architecture and Solutions Director at a tech services company with 201-500 employees
A stable platform with instant availability of resources
Pros and Cons
- "The most valuable feature is the instant availability of resources."
- "The initial setup is quite complex because of the number of options that are available."
What is our primary use case?
We are a system integrator and Microsoft Azure is one of the products we implement for our clients. We offer a service for DR solutions with it.
What is most valuable?
The most valuable feature is the instant availability of resources.
What needs improvement?
The initial setup is quite complex because of the number of options that are available.
What do I think about the stability of the solution?
Azure is a very stable product.
What do I think about the scalability of the solution?
This is a scalable solution. Our clients are small and medium-sized businesses.
How was the initial setup?
The initial setup is complex because there are a lot of options used to configure it.
What other advice do I have?
I can recommend this solution because of its capability and scalability. In terms of improvements, I cannot think of any specific requests for new features at this time.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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sales at a tech services company with 51-200 employees
Easy to set up, and offers flexibly that gives you good value for your money
Pros and Cons
- "The most valuable features of this solution are the value for money and flexibility."
- "In the next release, I would like to see better security."
What is our primary use case?
We are resellers of Intel-based processors and Microsoft software. We offer Windows 10, Windows 2019 server, and HCI for example.
We are a technology-based company and we set things up for people. We are dealing with educational establishments, and moving them from on-premises situations to the cloud.
What is most valuable?
The most valuable features of this solution are the value for money and flexibility.
What needs improvement?
In the next release, I would like to see better security.
For how long have I used the solution?
We have been selling the latest version of Microsoft Azure for six months.
What do I think about the scalability of the solution?
On average, there are approximately 1000 users per site.
We plan to continue selling this solution.
How are customer service and technical support?
We have used technical support from Microsoft, although we do all of the technical support for our customers, ourselves.
Which solution did I use previously and why did I switch?
Before Microsoft Azure, we did not sell any other product.
How was the initial setup?
The initial setup is straightforward.
We do hundreds of deployments and each individual one is different.
What's my experience with pricing, setup cost, and licensing?
The pricing model is subscription-based and it's not an expensive solution.
What other advice do I have?
I would rate Microsoft Azure a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Channel Manager (Engineer) at Dataguard MEA
Carbonite Availability reduced overhead and maintenance
Pros and Cons
- "It was very user-friendly when setting up the virtual machines and console. It was an easy task for my team to create virtual servers and start replications."
- "It should have cost optimization tools. Customers are required to use third-party applications to avoid usage complications."
What is our primary use case?
Implementation of Cloud Backup and Disaster Recovery solution, where we used Carbonite Availability as the primary tool and Microsoft Azure as secondary/target location.
Real-time replication configured from one point to another for business continuity and high availability.
Altogether, there are eight servers in the local premise which are entirely replicated to the cloud. The kept cloud servers are idle until a disaster happens with the on-premise servers. The project setup was successful even with real-time testing. It was done with automatic failover and failback.
How has it helped my organization?
It has improved our organization.
What is most valuable?
It was very user-friendly when setting up the virtual machines and console. It was an easy task for my team to create virtual servers and start replications.
We able to manage resources wisely with a third-party tool.
What needs improvement?
It should have cost optimization tools. Customers are required to use third-party applications to avoid usage complications. Also, charging on downloads is not a good option, especially when it moves to a production server.
For how long have I used the solution?
Two years.
Which solution did I use previously and why did I switch?
Achieving business continuity was a nightmare. Project was done for a supermarket chain where they kept one machine in every branch directly connected to remote data center. The connection was done using VDIs. Whenever there is glitch at the remote data center, the entire infrastructure was in trouble, which in turns affected the business a lot. Setting up a disaster recovery data center was an expensive plan and maintenance was too heavy. Connecting Carbonite Availability with Azure was an easy options, as it reduced overhead and maintenance.
What was our ROI?
Monthly billing convenience reduced cost overheads up to 70 percent.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Consultant at a tech services company with 501-1,000 employees
Stable, easy to setup, and quick to deploy with a good interface
Pros and Cons
- "The most valuable feature is the interface."
- "The price could be improved as well as the interface speed, and technical support."
What is most valuable?
The most valuable feature is the interface.
What needs improvement?
The price could be improved as well as the interface speed, and technical support.
For how long have I used the solution?
I have been using Microsoft Azure for four years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
Microsoft Azure is a scalable product.
We have more than ten users.
How are customer service and technical support?
I am not satisfied with the support. It seems that they outsource to different companies with people who don't even know the basics.
You get asked several questions but never get any resolutions.
How was the initial setup?
The initial setup was easy and it only takes a few minutes to install.
What's my experience with pricing, setup cost, and licensing?
The cost is a little high and can be more competitive.
What other advice do I have?
Microsoft Azure is a good service and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Easy to use, stable, and the technical support is good
Pros and Cons
- "The most valuable feature of Microsoft Azure is that it is easy to use."
- "The pricing can be reduced."
What is our primary use case?
We are a software development company and the primary use case of this solution is to create applications for our customers using the MSDN premium.
What is most valuable?
The most valuable feature of Microsoft Azure is that it is easy to use.
What needs improvement?
The pricing can be reduced.
For how long have I used the solution?
I have been using this solution for between three and five years.
What do I think about the stability of the solution?
Microsoft Azure is stable and I haven't noticed any issues with it.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
Technical support is good.
What's my experience with pricing, setup cost, and licensing?
The pricing for us is higher because we are using IaaS.
What other advice do I have?
Depending on the project requirements, I would recommend using Azure.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Architect at a government with 1,001-5,000 employees
ExpressRoute makes it easy to connect to services, but it could be more user-friendly
Pros and Cons
- "I like the ExpressRoute because that makes it easy to configure connectivity to Azure-hosted services."
- "Azure could be made more user-friendly."
What is our primary use case?
We are a service provider and Azure is one of the products that I use to assist my clients.
What is most valuable?
I like the ExpressRoute because that makes it easy to configure connectivity to Azure-hosted services.
What needs improvement?
Azure could be made more user-friendly. For example, the configuration wizard should be more intuitive for the users.
For how long have I used the solution?
I have been using Microsoft Azure for about 18 months.
What do I think about the stability of the solution?
This product is stable enough.
What do I think about the scalability of the solution?
Scalability-wise, we have not had any problems.
How are customer service and technical support?
We have been in touch with Microsoft technical support and I would say that they are average.
Which solution did I use previously and why did I switch?
I am also working with AWS and I find that it is more user-friendly. I am a fan of AWS and although it depends on the use cases and requirements, we generally implement AWS more often than Azure.
How was the initial setup?
The initial setup was fairly simple. If we did have any issues then we would consult with Microsoft Professional Services, or some of our cloud architects, just to figure out how to resolve them.
We follow the Microsoft update paths. There isn't any maintenance required because it's a managed service and the providers take care of it.
What other advice do I have?
For the most part, Microsoft Azure works well. They are constantly upgrading their services. That said, I don't think that it's perfect.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Enterprise Architect at a construction company with 201-500 employees
Easy to build connectors but they should offer more customization
Pros and Cons
- "It comes with a lot of ready-made studies that we can connect with other existing Microsoft applications, for example, Office, Outlook, Chatline, and OneDrive. Everything is behind the scenes running with Azure. It's easy to build the connectors."
- "They are a bit closed on the customization side. If they open the customization then it will be very good."
What is most valuable?
It comes with a lot of ready-made studies that we can connect with other existing Microsoft applications, for example, Office, Outlook, Chatline, and OneDrive. Everything is behind the scenes running with Azure. It's easy to build the connectors.
What needs improvement?
They are a bit closed on the customization side. If they open the customization then it will be very good.
It covers pretty much the similar problems that we face in many areas of Azure. If we are planning to use some of the Azure applications within our organization, there are some places that we need to complain about a complaint. Because of the design of Microsoft, we were not able to make this complaint. So, we are not able to use that interface.
For how long have I used the solution?
I have been using Azure for two years.
How was the initial setup?
The Azure setup itself is a big procedure, but once that setup is done, the adoption is basic, allowing developers to use the Azure platform for their resource site. Then we slowly open the Azure for the website and we slowly allow Azure to impact our office.
What other advice do I have?
We don't have customer reviews of some of those applications. They should provide a lot of understanding. If reviewing and rating also becomes one of the alternatives, I think that will be a big win for them.
They are loaded with functionalities. I would rate Azure a seven out of ten.
They are very open with the options, but customers are not there with the road map. There are too many options. That confusion is a con of the solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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