We use Microsoft BitLocker to encrypt employee devices for data protection.
Information Technology Engineer at Ingenias AG
Helps us secure infrastructure, but the documentation could be more accessible
Pros and Cons
- "The platform provides good performance."
- "The deployment process regarding prerequisites and automation could be easy to understand."
What is our primary use case?
What is most valuable?
The platform provides good performance.
What needs improvement?
The deployment process regarding prerequisites and automation could be easy to understand. It could be more transparent. Documentation should be more accessible and simplified, particularly directed towards small organizations, making it understandable for smaller setups.
A centralized management console with a web interface or dashboard for an implementation overview could exist.
What do I think about the scalability of the solution?
We have 20 Microsoft BitLocker users in our organization. I want to deploy it on as many systems as possible for clients or users.
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How are customer service and support?
I refer to the support's knowledge base to resolve any issues.
How was the initial setup?
The initial setup must be easy, but I couldn't understand the process. Some devices can automatically activate it. However, the documentation makes it seem like a complicated project to deploy. I would like to understand clearly how it works.
What about the implementation team?
We work with an external IT service provider for the deployment.
What's my experience with pricing, setup cost, and licensing?
The product's cost is included in Windows.
What other advice do I have?
I recommend Microsoft BitLocker. It protects our endpoints and company data and helps secure the infrastructure. In case of suspicious activity, our data remains inaccessible.
However, they should also explore other easier options for IT professionals to understand. I rate the platform a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Information Security Manager at a renewables & environment company with 501-1,000 employees
Brings us in compliance, works with our Microsoft tools, and is pretty simple to deploy
Pros and Cons
- "I liked the way it works with our Microsoft tools. As we roll out Intune, we can validate if the device has been encrypted, and if not, we can push it down. It is pretty simple to deploy."
- "The biggest one for us is revoking access. So, even though someone downloads something to a device, we want the ability to cloak that device or data and bring it back or make that data unusable for that person. Currently, BitLocker doesn't give us that ability. It basically encrypts it. We're seeing if identity management or IAM allows us to do that. We're kind of looking at third-party software that does that for us."
What is our primary use case?
We use it for encrypting data and storage for the most part. We keep it up to date in terms of the version.
How has it helped my organization?
It basically brings us in compliance. We are required to encrypt the handling of data, the transmission of the data, and storage of the data. So, when people are working with the data, and they download it to the laptops, we can safely say it is encrypted at that point to meet our requirements. It is pretty transparent to the end-user since the encryption is done without them really doing it.
Our need was to protect our portable devices. So, our thumb drives get automatically encrypted. Any attached storage gets automatically encrypted for our laptops in case they get lost or stolen when people travel.
What is most valuable?
I liked the way it works with our Microsoft tools. As we roll out Intune, we can validate if the device has been encrypted, and if not, we can push it down. It is pretty simple to deploy.
What needs improvement?
Their interoperability with our tools, which are the Microsoft tool, can be improved. It needs to be geared towards more of the wraparound of the zero trust. There are solutions we're looking at that do encryption plus X, Y, and Z. So, we're looking at the ability to wrap around the product with other features.
The biggest one for us is revoking access. So, even though someone downloads something to a device, we want the ability to cloak that device or data and bring it back or make that data unusable for that person. Currently, BitLocker doesn't give us that ability. It basically encrypts it. We're seeing if identity management or IAM allows us to do that. We're kind of looking at third-party software that does that for us.
Usually, Microsoft sees what other third-party companies do and then either adopts it or buys the third-party company, and that's kind of what we're looking into. That's our need. It'd be a lot better if it was all under one mirror or one window, instead of having a couple of different vendors working on it. So, if Microsoft could solve that, it would be awesome. They should look at the third-party enhancements that people are doing, and then take the encryption a step further by adding those features to BitLocker. Microsoft has different components. They have identity management, but is it tied to encryption? BitLocker is mostly tied to devices, but it would be best for me if I get a piece of data and I am able to encrypt it all the way through using BitLocker. Currently, BitLocker is basically tied at the device level instead of the data level.
I would just like them to look at what other people are doing in terms of encryption as a whole and offer the encryption not only tied to the device, but also to the file level. They should add features on that in terms of access control and reporting. We should be able to see who has access to it and who has touched a file. So, we're going towards the zero trust model and the zero trust reporting. It is a "We don't trust anybody" type of deal. So, it is not just the device, it is the data. They should try to wrap it around the data at the file level and not at the device level.
For how long have I used the solution?
I have been using this solution for about three years.
What do I think about the stability of the solution?
So far, so good. We haven't had too many problems with managing the keys or anything else. Probably the only concern is that we manage it. Individuals are not doing it themselves. The other thing is as we take over companies or merge companies, or the other way around, we have to make sure that we get those keys to the kingdom per se. So, we always got to look out for that as well.
What do I think about the scalability of the solution?
So far, so good. Mostly, anything we deal with Microsoft is pretty scalable. Again, it is kind of tied to devices, but you can essentially manage it, which makes it simple.
In terms of its usage, we force it on everybody, so it is non-binding. No matter who you are in a company, if you have a managed device, it is going to be encrypted. It is a requirement, so it is being used extensively. Its usage will increase as the number of employees increase.
How are customer service and technical support?
I don't think we've had many issues with them. We push it through our SolarWinds product, so for most of the issues we've had, we probably had to deal with SolarWind's side to make sure that everything was pushed correctly. We didn't go to the Microsoft side. Our software vendor might have dealt with Microsoft directly but not us.
Which solution did I use previously and why did I switch?
The only solutions that we've had in place were standalone encrypted thumb drives. We had not rolled out BitLocker until then, so we had a need to encrypt thumb drives. We had bought Aegis thumb drives that came encrypted. After we got the encryption rolled out, when someone connected a thumb drive, it was automatically encrypted, or they couldn't store data on it. Once we went to that method, we didn't purchase any more Aegis encrypted thumb drives.
How was the initial setup?
We have it on-prem, and we have a couple of devices in the cloud, but we are a hybrid environment. Our main thing was to get it on our traveling laptops and protect them. We push it through another vendor, not Microsoft. We push it through another SolarWinds vendor, and then we push it down. The only thing that we've had problems with was that the encryption level wasn't as high as we needed it by default. So, we had to do some tweaking to get the correct encryption level that we wanted. It is all default. So, you have to be aware of how you deploy it. If you deploy it one way, it doesn't really fully encrypt the machine.
It took days only because it was a slow rollout. It was intentionally a slow rollout. It didn't take long to do it, but we just wanted to make sure it was done right and correctly.
What about the implementation team?
We just implemented it in-house. In terms of maintenance, it is a small staff. We rely on our software to help us with the patching and everything. We have reports that kickback to us. If for some reason, encryption was turned off or encryption wasn't deployed correctly, we'd get reports sent to us. So, a lot of stuff is automated in terms of monitoring the compliance to encryptions, and our response to that is pretty fast. We just manage it with our current staff. We don't have anybody directly tied to just doing that.
What's my experience with pricing, setup cost, and licensing?
I don't know the costs. In terms of Microsoft licensing, we are at E3 on the business, and we're in the process of pricing out and moving to E5. So, a lot of this is included within our licensing agreements.
What other advice do I have?
If you don't implement this, you have to implement something else. You have to have some type of encryption. In the past, people wanted a layered approach to security. They wanted to have different vendors, and they wanted it to be able to have that overlap of vendor support on security, but the reality is that everybody looks to Microsoft. If you look at the SolarWind attack, who do they go to help resolve it? They went straight to Microsoft. Therefore, we're getting away from that thought process of divide and conquer. We're just trying to align everything up with a single pane of glass so that we can build on our Microsoft tools. In the past, we would have resisted being tied to one security.
I can't rate it any lower than eight out of 10. The only reason why I don't rate it a 10 is that they can do more with it. It is good at what it does, but it needs to do more. It is never going to get a 10 from me because it is never going to be perfect, but there is more to do.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Microsoft BitLocker
March 2025

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Information Security Management Individual Contributor at First Bank of Nigeria Ltd.
A stable solution for endpoint security but crashes often
What is our primary use case?
We use the solution for our endpoint. There were recovery issues because of concrete tools, operations, and recovery tokens. There was a recovery case during the system crash. You can recover the system and find out the lost data.
What is most valuable?
Microsoft BitLocker is very easy to manage and is stable. We experience very few crashes with different endpoints. We operate in a large institution and require a solution that seamlessly works across diverse systems.
What needs improvement?
Some non-enterprise security solutions offer more comprehensive tracking capabilities for stolen devices beyond device protection. They enable location tracking of the device once it connects to the internet. Additionally, they provide enhanced stability, addressing instances where encryption fails to complete and rollback attempts become problematic.
For how long have I used the solution?
I have been using Microsoft BitLocker for a year.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. There are some devices where the system crashes during encryption.
I rate the solution's scalability an eight out of ten.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We have local partners and OEMs providing support for BitLocker deployment. The technical expert handles the deployments internally.
What other advice do I have?
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System and network security engineer at Central Bank of Nigeria
Has good stability and an efficient feature to encrypt devices
Pros and Cons
- "Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage."
- "They could improve cloud integration regarding attribute and encryption key management."
What is our primary use case?
We use Microsoft BitLocker for hard drive encryption.
How has it helped my organization?
The product helps us to encrypt local devices. It allows us to protect devices against theft and unauthorized access.
What is most valuable?
Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage.
What needs improvement?
They could improve cloud integration regarding attribute and encryption key management.
For how long have I used the solution?
We have been using Microsoft BitLocker for five years. At present, we use its latest on-premises version.
What do I think about the stability of the solution?
I rate the product’s stability a ten out of ten.
What do I think about the scalability of the solution?
We have Microsoft BitLocker installed on 5000 devices in our organization.
How are customer service and support?
We have an in-house technical support team.
Which solution did I use previously and why did I switch?
We attempted to use some other products before. But only Microsoft BitLocker proved suitable for our business requirements.
How was the initial setup?
We deploy the product in the client’s environment using group policy configuration. It takes a week to complete the process.
What's my experience with pricing, setup cost, and licensing?
We already use Microsoft products, and Microsoft BitLocker is an add-on product that is free of cost for us.
What other advice do I have?
I rate Microsoft BitLocker a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Engineer (Engineer II) at Sarawak Energy Berhad
A stable solution that helps with data encryption
Pros and Cons
- "The tool has improved the starting up of our notebooks and end-user devices."
- "I would like to see improvement in the solution's central management of passwords. Currently, we install it separately."
What is our primary use case?
We use the solution for data encryption.
How has it helped my organization?
The tool has improved the startup of our notebooks and end-user devices.
What needs improvement?
I would like to see improvement in the solution's central management of passwords. Currently, we install it separately.
For how long have I used the solution?
I have been working with the solution for more than one year.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability an eight out of ten. My company has more than 3000 users for the tool.
How was the initial setup?
The tool's setup is quite difficult I would rate the tool's setup around three to four out of ten. We had to deploy the solution on thousands of machines. Hence, we implemented it in phases.
What's my experience with pricing, setup cost, and licensing?
The solution is priced low. I would rate the product's pricing one out of ten.
What other advice do I have?
I would rate the solution a nine out of ten. The solution is a Microsoft product and Microsoft should be able to help rectify any issues in the future. It has a similar integration as that of Microsoft.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a transportation company with 10,001+ employees
Fast remote deployment, reliable, and free
Pros and Cons
- "You can do a silent remote deployment very fast."
- "The solution could improve by having a centralized GUI for management."
What is our primary use case?
We used Microsoft BitLocker to protect our laptops from theft. We have auditors that come and check to see the security of our systems and with this solution we are secure.
What needs improvement?
The solution could improve by having a centralized GUI for management.
For how long have I used the solution?
I used Microsoft BitLocker within the past 12 months.
What do I think about the stability of the solution?
Microsoft BitLocker is stable.
How was the initial setup?
I have a very small project and I implemented Microsoft BitLocker using GPO. Previously, we deploy Microsoft BitLocker using MBAM.
You can do a silent remote deployment very fast.
What's my experience with pricing, setup cost, and licensing?
Microsoft BitLocker is a free feature when you are using Microsoft solutions.
What other advice do I have?
I could advise any company to then deploy Microsoft BitLocker, first of all, because the product is free and the end user's computer performance is not affected. There are some products that when you install it on the end user's system, their system can become very slow.
I rate Microsoft BitLocker an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Manager at JJ soluciones
A stable and easy-to-deploy solution that is used to protect data if laptops are lost or stolen
Pros and Cons
- "The solution is included in Windows 11."
- "The product must improve the centralization of keys."
What is our primary use case?
We use the solution for laptops assigned to sales in case it’s lost or stolen.
What is most valuable?
The solution is included in Windows 11.
What needs improvement?
The product must improve the centralization of keys. BitLocker is not perfect. Sometimes, we have problems when Windows tries to start. It shows that the key is not available.
For how long have I used the solution?
I am using the solution currently.
What do I think about the stability of the solution?
It is a stable solution.
How are customer service and support?
We check the Microsoft forum to resolve issues.
How was the initial setup?
The initial setup is not complex.
What's my experience with pricing, setup cost, and licensing?
We can activate the product at no cost. We're just taking advantage of what is included in Windows.
What other advice do I have?
We have individual files when IT support prepares the computers. We have the information to replace an SSD or increase the size. We need to remove BitLocker, change the drive, put it back, and encrypt it again with BitLocker. We can check the way the encryption is used because it is centralized. It is good to test the features and centralize the encryption. Overall, I rate the tool an eight or nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I.T. Director & CISO at Maple Reinders
Straightforward to set up, easy to use, and helps to secure our data
Pros and Cons
- "As a Microsoft shop, we find this product easy to use."
- "The pricing should be improved."
What is our primary use case?
We use BitLocker to assure that our confidential data is protected.
What is most valuable?
As a Microsoft shop, we find this product easy to use. It's not a problem.
What needs improvement?
The pricing should be improved.
For how long have I used the solution?
We have been using Microsoft BitLocker for several years.
What do I think about the stability of the solution?
In the past, there had been some issues. However, they've fixed them. The stability has drastically improved.
What do I think about the scalability of the solution?
BitLocker is a scalable product.
How are customer service and support?
We do not really need the technical support.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
For reasons unknown, Microsoft products seem to be getting more expensive.
Which other solutions did I evaluate?
We are a Microsoft shop and tend to use their solutions.
What other advice do I have?
Overall, BitLocker is a good product and I recommend implementing it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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