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IT manager at a sports company with 501-1,000 employees
Real User
Top 20
Provides good encryption, but user interface could be improved
Pros and Cons
  • "Microsoft BitLocker is a Microsoft native product that provides good encryption."
  • "The solution should have a better user interface and dashboard."

What is our primary use case?

We use the solution for encryption.

What is most valuable?

Microsoft BitLocker is a Microsoft native product that provides good encryption.

What needs improvement?

The solution should have a better user interface and dashboard.

For how long have I used the solution?

I have been using Microsoft BitLocker for four to five years.

Buyer's Guide
Microsoft BitLocker
November 2024
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

Around 80,000 users use the solution in our organization.

I rate the solution’s scalability ten out of ten.

How are customer service and support?

The solution's technical support team asks for a lot of logs.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The solution's competitor is Trellix. Trellix is a bit better than Microsoft BitLocker because it has a very good reporting feature.

How was the initial setup?

The solution's initial setup is complex.

What about the implementation team?

I deployed the solution by myself in a couple of days.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing an eight out of ten.

What other advice do I have?

The solution's recovery option works fine to support our data security strategy. We integrate the Azure OpenAI tool with Microsoft BitLocker. I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1475733 - PeerSpot reviewer
Director, Cryptographic Engineering at a financial services firm with 10,001+ employees
Real User
Stable with good encryption but unsure if it protects the hard drive of stolen laptops
Pros and Cons
  • "The hard drive encryption is very good."
  • "It's possible that the time it takes to pull items in to BitLocker could be reduced a bit."

What is our primary use case?

BitLocker is a feature of which enables hard drive encryption. It's similar to Symantec Endpoint Encryption. For us, both go hand-in-hand, however, BitLocker has an advantage in that it stores the key in TPM. 

What is most valuable?

The hard drive encryption is very good.

What needs improvement?

Right now, the problem for us is, if a laptop is stolen, how they address it with the hard drive if it is already protected in BitLocker? We cannot protect anything until we have a centralized server feed where w can get all the information from all the laptop and the device if it does get stolen. Currently, to solve this, we are using a solution called Unbound.

I'm a hardcore developer. I don't know whether the solution has any source files. That said, I don't see anything that's really lacking, feature-wise. 

It's possible that the time it takes to pull items in to BitLocker could be reduced a bit. It can take a long time - sometimes up to 90 minutes.

For how long have I used the solution?

I've been using the solution since I started working for my current company. I haven't been with them for so long and therefore haven't been working with the solution for too long just yet.

What do I think about the stability of the solution?

We have about 80,000 laptops and an encryption rate of approximately 99%. The stability seems to be pretty good.

What do I think about the scalability of the solution?

I haven't attempted to scale the solution. I wouldn't be able to properly discuss how scalable it is at this time.

Currently, we have the solution on approximately 80,000 laptops.

I'm not sure if we will increase usage. I'm actually considering changing the solution in the near future.

How are customer service and technical support?

I haven't really had any contact with technical support. Since I've never used them, I can't really discuss if they are responsive or knowledgable. Right now, my sole purpose is to look for an alternative to Unbound, and therefore I don't work too much with BitLocker troubleshooting.

How was the initial setup?

I didn't handle the initial setup. It would be impossible for me to discuss the process or to talk about if it is difficult or straightforward. I didn't handle any aspect of the implementation.

What's my experience with pricing, setup cost, and licensing?

I'm not really involved in the pricing aspect of the solution. I don't know if it is expensive or reasonably priced.

What other advice do I have?

I essentially joined the company and since I got here all the laptops and endpoints have been encrypted using BitLocker. We are using IBM as management for all the data and to stop Microsoft from taking away Unbound support.

We are looking for an alternative. We're curious about Symantec or endpoint encryptions that I can use with BitLocker, on top of the Symantec client that I have. 

We're using the latest version of the solution, from what I understand. We load the solution directly onto laptops.

I would recommend the solution. However, if I find another endpoint solution, I may switch. I'm not tied to this product.

I don't have a lot of experience on the solution just yet. I'm still evaluating it in a lot of ways, and discovering the features.

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
November 2024
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
it_user757422 - PeerSpot reviewer
Microsoft (Active Directory) Consultant at a logistics company with 5,001-10,000 employees
Consultant
Prevents Unauthorised Access to Corporate Data

What is our primary use case?

Protect corporate data on devices (Laptops, Desktops, Tablets).
every week 100's of corporate devices lost just at airports and every device got personal/corporate data, its very important to protect such data from unauthorised use, hence is the solution to implement Microsoft Bitlocker Administration and Monitoring (MBAM)

How has it helped my organization?

I delivered three projects where the business does not have any encryption mechanism in place if the company or an employee lost any of the device, there are chances someone could view sensitive data. After the Microsoft BitLocker Administration and Monitoring (MBAM) implementation, in such cases, any unauthorised person will not be able to access the data.

If you already have older version of MBAM in place, there is an option to move existing keys over to new server which is great.

What is most valuable?

All keys stored centerally in database (SQL), option to have PIN / Enhanced PIN / USB Drives.

What needs improvement?

Microsoft Bitlocker Administration and Monitoring (MBAM) is one of the best solution available in the marekt to protect corporate data

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Since it is a Microsoft product, there are no compatibility issues. Once planned well, it is a straightforward implementation.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

There is not much support unless a business has got a Premier support contract in place.

Which solution did I use previously and why did I switch?

MBAM is the only solution that I have used for encryption.

How was the initial setup?

You need to know the technical aspects and have a good understanding of Microsoft Client/Server OS. If you know that, then yes, it is pretty straightforward.

What was our ROI?

Well worth and perfect solution specially align with GDPR.

What's my experience with pricing, setup cost, and licensing?

It is part of Microsoft Desktop Optimization Pack (MDOP) and economical compare to similar products.

Which other solutions did I evaluate?

No, we do not.

What other advice do I have?

Look at TechNet for relevant documentation and test many times before implementing in your production environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System and network security engineer at Central Bank of Nigeria
Real User
Top 5Leaderboard
Has good stability and an efficient feature to encrypt devices
Pros and Cons
  • "Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage."
  • "They could improve cloud integration regarding attribute and encryption key management."

What is our primary use case?

We use Microsoft BitLocker for hard drive encryption.

How has it helped my organization?

The product helps us to encrypt local devices. It allows us to protect devices against theft and unauthorized access.

What is most valuable?

Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage.

What needs improvement?

They could improve cloud integration regarding attribute and encryption key management.

For how long have I used the solution?

We have been using Microsoft BitLocker for five years. At present, we use its latest on-premises version.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have Microsoft BitLocker installed on 5000 devices in our organization.

How are customer service and support?

We have an in-house technical support team.

Which solution did I use previously and why did I switch?

We attempted to use some other products before. But only Microsoft BitLocker proved suitable for our business requirements.

How was the initial setup?

We deploy the product in the client’s environment using group policy configuration. It takes a week to complete the process.

What's my experience with pricing, setup cost, and licensing?

We already use Microsoft products, and Microsoft BitLocker is an add-on product that is free of cost for us.

What other advice do I have?

I rate Microsoft BitLocker a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Engineer (Engineer II) at Sarawak Energy Berhad
Real User
A stable solution that helps with data encryption
Pros and Cons
  • "The tool has improved the starting up of our notebooks and end-user devices."
  • "I would like to see improvement in the solution's central management of passwords. Currently, we install it separately."

What is our primary use case?

We use the solution for data encryption. 

How has it helped my organization?

The tool has improved the startup of our notebooks and end-user devices. 

What needs improvement?

I would like to see improvement in the solution's central management of passwords. Currently, we install it separately. 

For how long have I used the solution?

I have been working with the solution for more than one year. 

What do I think about the stability of the solution?

I would rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability an eight out of ten. My company has more than 3000 users for the tool. 

How was the initial setup?

The tool's setup is quite difficult I would rate the tool's setup around three to four out of ten. We had to deploy the solution on thousands of machines. Hence, we implemented it in phases. 

What's my experience with pricing, setup cost, and licensing?

The solution is priced low. I would rate the product's pricing one out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. The solution is a Microsoft product and Microsoft should be able to help rectify any issues in the future. It has a similar integration as that of Microsoft. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MohamedKhairy - PeerSpot reviewer
Co-Founder & Enterprise Solutions Architect at Qtopia Tech. Solutions
Real User
Top 20Leaderboard
Easy to use and easy to recover someone's privacy
Pros and Cons
  • "It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It's strengthens the solution for us."
  • "If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft."

What is most valuable?

It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It strengthens the solution for us.

For how long have I used the solution?

We've been using this solution for almost six years.

What do I think about the stability of the solution?

The solution is very stable. I think that it's easy to start.

What do I think about the scalability of the solution?

We tested with 300 users to date. The maximum deployment with it is for 300 users. That is not too much, but we are trying to scale it up. I don't think that we'll have a problem because it's the count for minimum deployment for Microsoft to support is already 5,000. I think that it can scale up to 5,000 without much hardware needed.

How was the initial setup?

It is usually based on the number of computers and how this will be leveraged by the user. A normal project takes from one to two months, depending on the numbers. These numbers are read on the different departments and different mindsets of the users, in order to convince them to start correcting their data and explain to them that you will force a policy that will have an impact on their laptops. Afterward, encourage them in how this is chiefly for them. Usually, it takes a month or two months maximum.

What's my experience with pricing, setup cost, and licensing?

It's not about pricing, because we are working with Enterprise companies that already have Windows Enterprise, so BitLocker comes already included as a Windows feature. It's free for Enterprise users. The price is only for deployment. The customer will pay for McAfee, however.

Which other solutions did I evaluate?

We are a partner for Microsoft here in Saudi Arabia, and one of our customers is interested in deploying Microsoft BitLocker to secure his computer devices and laptops, to encrypt all his data for hard disks, etc. I am already moving to read some documents and have some comparison between McAfee and BitLocker in order to convince the customer to install Microsoft BitLocker because from our insight we see that Microsoft BitLocker is much better than McAfee. That's why I was in need a document just to have a comparison between McAfee and Microsoft BitLocker.

From my point of view, Microsoft is much easier than McAfee. It is easy to deploy and integrate with Active Directory. Then, you have much more integration capabilities than McAfee. Microsoft is stronger and the integration between Microsoft ESP and all other Bit solutions is much better than McAfee. McAfee is a standalone solution right now that will not be efficient for the protection that we are aiming for. We need protection that integrates with all kinds of malware protection solutions. I think that Microsoft BitLocker is much better than McAfee.

What other advice do I have?

If anyone is looking for integration solutions and has a requirement related to integration between Active Directory and integration solutions, I think that he needs to strongly go to Microsoft BitLocker. If integration with Active Directory is not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft.

I would give this solution an eight out of ten. In order to make it 9 or 10, I think that Microsoft would need to work on the desktop optimization deck that is coming with Microsoft to make the deployment much easier than what it is right now. Deployment is okay. As a partner, we can work on it without any issues, but some customers face issues deploying it by themselves because of the difficulty of understanding all of the requirements. The solution is very good and it is manageable for partners, because of their technical value or technical effort. For the level one customer help desk or administrator, however, it's not as easy. They should work on this part and make the deployment much easier.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ibrahin Gamal - PeerSpot reviewer
IT Specialist at ITE Corp
Real User
A scalable solution useful for encryption and integration with other solutions
Pros and Cons
  • "The ease of administering and integrating the solution is great."
  • "The integration between Active Directory and BitLocker could be better."

What is our primary use case?

Our primary use case for this solution is encryption. The solution is deployed on-premises.

What is most valuable?

The ease of administering and integrating the solution is great.

What needs improvement?

The product could be improved by simplifying the implementation process and the integration between Active Directory and BitLocker could be better.

For how long have I used the solution?

We have been using this solution for two years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Currently, we have approximately 800 users using this solution, and six people are required for maintenance.

How are customer service and support?

We don't have experience with customer service and support.

How was the initial setup?

The initial setup is easy and takes approximately one to two days. A day for implementation and a second day for compliance.

What about the implementation team?

The solution was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

We use the System Center Configuration Manager, which is free. So we don't need a license for BitLocker.

What other advice do I have?

I rate this solution an eight out of ten. The solution is good but can be improved by simplifying the implementation process. I recommend it to people who may not be able to afford high license costs.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
I.T. Director & CISO at Maple Reinders
Real User
Straightforward to set up, easy to use, and helps to secure our data
Pros and Cons
  • "As a Microsoft shop, we find this product easy to use."
  • "The pricing should be improved."

What is our primary use case?

We use BitLocker to assure that our confidential data is protected.

What is most valuable?

As a Microsoft shop, we find this product easy to use. It's not a problem.

What needs improvement?

The pricing should be improved.

For how long have I used the solution?

We have been using Microsoft BitLocker for several years.

What do I think about the stability of the solution?

In the past, there had been some issues. However, they've fixed them. The stability has drastically improved.

What do I think about the scalability of the solution?

BitLocker is a scalable product.

How are customer service and support?

We do not really need the technical support.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

For reasons unknown, Microsoft products seem to be getting more expensive.

Which other solutions did I evaluate?

We are a Microsoft shop and tend to use their solutions.

What other advice do I have?

Overall, BitLocker is a good product and I recommend implementing it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.