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PeerSpot user
IT Infrastructure Analyst at a tech services company with 501-1,000 employees
Real User
Provides disk protection while configuration is transparent to user, although implementation is complex
Pros and Cons
  • "Integration with System Center Configuration Manager (C: and D: logical drives are encrypted before installing Windows via SCCM)."
  • "The implementation of BitLocker is not simple. There are many prerequisites and hours of study and testing."

What is most valuable?

  • Integration with System Center Configuration Manager (C: and D: logical drives are encrypted before installing Windows via SCCM).
  • Use of the computer's TMP to not have to request PIN for the user.
  • In Windows 10 (1511) the TPM supports the XTS-AES encryption algorithm.

How has it helped my organization?

Before BitLocker we used the DELL disk protection through the BIOS. This protection is not very efficient and the user needs a PIN to unlock the computer. With BitLocker I guarantee the protection of the disk and the configuration is transparent to the user.

What needs improvement?

The implementation of BitLocker is not simple. There are many prerequisites and hours of study and testing. We have had some communication problems between Windows 10 and TMP and, in some cases, the computer does not work and we need to generate a new key in MBAM.

For how long have I used the solution?

We tested the solution for four months on all computer models we have before placing it in the production environment.

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Microsoft BitLocker
November 2024
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What do I think about the stability of the solution?

Yes. We had communication problems between the OS and TPM 1.2 of the computer. It is best to use computers with TPM 2.0.

What do I think about the scalability of the solution?

No. We have 1200 computers and the environment, with one MBAM server and one SQL, is supporting the environment. I do not know how scalability is using Active Directory to store the encryption keys.

How are customer service and support?

There is a lot of documentation in English and Brazilian Portuguese. To date, we have not needed Microsoft technical support.

Which solution did I use previously and why did I switch?

No. Symantec, Dell and McAfee solutions for disk encryption are expensive and some of them use BitLocker behind the solution, but are very expensive.

How was the initial setup?

The initial setup is simple. You have the task of turning on the TPM of all computers before attempting to use the BitLocker. When using MBAM + SCCM + SQL it is important to have a CA root in your environment to issue the digital certificate to the MBAM.

What's my experience with pricing, setup cost, and licensing?

BitLocker is already in Windows 10 and its price has already been "paid". To use another disk encryption solution you have to analyze well the needs of each company and how much data is critical to the business.

Which other solutions did I evaluate?

I evaluated solutions from DELL, Symantec and McAfee. Among all, Symantec has a good solution, but very expensive.

What other advice do I have?

We are using BitLocker for Windows 10 (which depends on TPM 1.2 or greater) being managed by MBAM 2.5 with SQL Server database to store the encryption keys. BitLocker is configured to use Active Directory or SQL to store the encryption keys. When using AD, the keys are stored in an unprotected directory. When using SQL, the stored keys are stored in an encrypted database.

I recommend that you study many hours before you start testing. Take the MBAM test at Microsoft's website.

Study TPM 1.2 and 2.0.

Use SQL to store the encryption keys and not the Active Directory, so you leave the AD free of high processing and add a layer of protection with the encryption of the database.

It is important to test on ALL models of computers, there is always a model that will not work.

Disclosure: My company has a business relationship with this vendor other than being a customer: Microsoft Partner.
PeerSpot user
IT Manager at a tech services company with 10,001+ employees
Real User
Easy to scale, stable, and easy to use but the setup could be simplified
Pros and Cons
  • "It's a straightforward solution for encryption."
  • "The console GUI could be better."

What is our primary use case?

This solution is used for encryption.

What is most valuable?

It's a straightforward solution for encryption.

It is easy to use.

It has multiple options for many uses.

What needs improvement?

The console GUI could be better.

The initial setup could be simplified.

For how long have I used the solution?

I have been using Microsoft BitLocker for two years.

What do I think about the stability of the solution?

Microsoft Bitlocker is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. It is easy to scale. 

How are customer service and technical support?

Technical support is helpful, but the response time is slow.

How was the initial setup?

The initial setup was a bit complex.

What other advice do I have?

I would recommend this solution to others.

I would rate Microsoft Bitlocker a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
November 2024
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Technical support engineer at 64 Network security pvt ltd
Real User
Top 5
A stable solution with straightforward setup and fast tech support
Pros and Cons
  • "The tool is stable."
  • "The solution needs to have better protection and improve its pricing."

What needs improvement?

The solution needs to have better protection and improve its pricing. 

For how long have I used the solution?

I have been using the solution for five to ten years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

My company has five users. 

How are customer service and support?

The solution's tech support is fast. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's setup is straightforward. We required a team of three people to manage the tool's deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I would rate the product a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at Pathfinder
Real User
The ability to import data to build your frontend on top of the data is very simple and useable
Pros and Cons
  • "The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable."
  • "The visualization could be better."

What is our primary use case?

We do a lot of data analysis for various companies with things like customer and product profitability models and cost modeling in terms of transport. A lot of operational business-type data analysis.

What is most valuable?

The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable. 

What needs improvement?

The visualization could be better. I don't have any complaints about the usability of the stability of it and he licensing is quite reasonable actually.

For how long have I used the solution?

I have been using this solution for eighteen months. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

I haven't really tested it on a large scale. We use it on a relatively small scale, around10-20 users. 

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

I would rate it an eight out of ten. Not a ten because the frontend could still be a little easier to use. There's still a level of effort in creating things. It could be easier. 

I would recommend it. From what I have seen, the setup is really easy and the ability to get up to speed is really quick. I would recommend it as being a really good tool if you are a Microsoft user. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user8433 - PeerSpot reviewer
Security Expert at a tech company with 10,001+ employees
Vendor
Using cloud services as glorified drive: BitLocker-To-Go (part III)

This post originally appeared on the Random Oracle blog at https://randomoracle.wordpress.com/2013/07/29/using-cloud-services-as-glorified-drive-bitlocker-to-go-part-iii/

The second post in this series described how to map storage at an arbitrary cloud storage provider as an ordinary local drive in Windows, using virtual hard disks. This post will look at how to encrypt that drive such that any information data backed up to the cloud remains private under the worst-case scenario: the service provider going rogue and deciding to rifle through user data. While there are many ways to encrypt storage locally, we are primarily interested in options supported out-of-the-box on common operating systems such as Windows. It turns out that there is a built-in feature with exactly the right properties for this job: BitLocker-To-Go disk encryption or BL2G for short.

BitLocker and BitLocker-To-Go

Some context is required to distinguish BL2G from its better known cousin, BitLocker for boot volumes. There is plenty in common as the shared branding suggests. Both variants are full-disk encryption schemes; they operate at the level of an entire drive. This is contrast with a much older Windows feature called Encrypting File System, which operates at the level of files and directories. With EFS it is possible to designate particular directories or even individual files for encryption. For BitLocker that choice is made at the granularity level of a complete drive. (Strictly speaking these are logical drives, rather than physical instances. A single physical drive may be formatted with multiple partitions, each appearing as independent logical volumes.)

Both vanilla BitLocker and BL2G use similar formats and cryptographic primitives such as AES block cipher. Where they differ is the way encryption keys are derived, a difference rooted in the usage scenarios. Ordinary BitLocker protects boot volumes and is often used in conjunction with a built-in TPM that is part of that machine. One interesting corollary is that BitLocker can not encrypt everything. At least part of the boot-loader and core filesystem code responsible for decrypting the rest of the drive must be accessible in the clear. This poses a problem, since an attacker could then replace these pieces with a malicious bootloader/OS combination to obtain the. To thwart such attacks, BitLocker requires a verified boot process, where disk encryption keys are derived as a function of the code executed during the boot sequence. If any of those pieces change– such as the OS bootloader– TPM will generate different keys and disk can not be encrypted. Implicit in this design is the assumption that decryption only needs to happen locally. There is no expectation that the same drive can be removed from that laptop, popped into a different one– which contains a different TPM– and successfully decrypted on that new host.

BitLocker-To-Go is specifically aimed at solving that mobility scenario. While internal drives are rarely migrated between machines, USB thumb-drives are frequently used as low-tech high-latency network to carry data around. Unfortunately their size and mobility also makes them frequent subjects of theft or accidental loss. This is where BL2G comes in, providing full-disk encryption on removable media. In many ways BL2G has a simpler design because there is no boot sequence to worry about. On the other hand the mobility requirement rules out using an on-board TPM as the source of encryption keys, since TPM is bound to a single machine by design.

Encryption options

Instead BL2G gives users the option of a passphrase or smart cards. Ordinary BitLocker can also work with passphrases in the absence of a TPM but that leads to a situation where the burden is placed on users to pick “good” passwords. The difficulty of recovering the key is a function of user’s ability to pick random sequences of letters. This is exactly the weakness in SpiderOak client-side encryption described earlier. The same problem plagues OS X FileVault design, since Apple never quite figured out how to incorporate TPMs into their hardware. (Making matters worse FileVault uses the same secret for disk encryption as login to the OS. That means the secret will be typed often, for unlocking the screen for example, further discouraging choice of high-entropy ones.)

On Windows the smart card option is only available for BL2G. This is because the operating system is fully booted and running with all bells and whistles. By contrast ordinary BitLocker decryption takes place early on in the boot sequence, before smart card functionality has been initialized. Using this option requires a suitable “card” and/or reader combination but the options are quite diverse. Most common are plastic cards requiring insertion into a card reader, but contactless cards using NFC, USB tokens with embedded card or even an Android phone with embedded secure element can function as smart card as far as Windows is concerned. To confuse matters, starting in Windows 8 it is also possible to create a virtual smart card out of the TPM but doing that would break roaming.

One catch is that BL2G can not be applied to any old drive. For example SMB network shares can not be encrypted this way because such shares are not addressed as raw devices at the block level. Access to network drives is mediated by a remote server which presents a high-level abstraction of a file system, instead of a physical storage medium divided up into sectors. By contrast when a flash drive is attached, the OS takes direct control over its filesystem and manipulates the underlying media directly.

Enabling BitLocker-To-Go

Luckily VHD file mounted as local drive looks very much like that removable USB drive as far as the operating system is concerned. BL2G is enabled in exactly the same way: right-clicking on the mounted VHD image shows a context menu with the option to turn on BitLocker:

Manage_Bitlocker_menu
Enabling BitLocker-To-Go

As the shield icon suggests, the command requires administrator privileges. Selecting that and confirming the UAC prompt leads to a wizard walking the user through the steps of encrypting the drive and backing up the encryption key:

EnableBitlocker BackupRecoveryKey ReadyToEncrypt

When the smart card option is selected, the wizard will require that a card is already inserted in the reader and search for a certificate with suitable properties. After encryption is complete, the drive icon changes to show a gray open padlock superimposed. This signals that the volume is protected by BL2G and that it is currently unlocked to allow access to the data.

AfterEncryption

Once BL2G encryption is complete, all data written to the virtual disk– which is represented by a single VHD file as far as the cloud service goes– is protected. There is no user chosen passphrase that can be brute-forced. (There is a usually a PIN set on the card for additional security but this PIN is only known to the card; it is never part of the encrypted disk image or shared with the cloud.)

The next post in the series will look at the experience of accessing that data from another machine, and some important limitations of this approach which make it impractical for large volumes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user8433 - PeerSpot reviewer
Security Expert at a tech company with 10,001+ employees
Vendor
IronKey verses BitLocker-To-Go with smart cards (part 1)

This post originally appeared on the Random Oracle blog at https://randomoracle.wordpress.com/2013/03/02/ironkey-verses-bitlocker-to-go-with-smart-cards-part-1/

IronKey is one of the better known examples of “secure flash drive,” a category of products targeted at enterprises and security-conscious users for portable storage with hardware encryption. From a certain perspective, this entire category owes its existence to a failure of smart card adoption in the same target market. All of the functionality of dedicated hardware encryption products can be implemented with equal or better security, at much lower cost and greater flexibility using general purpose smart cards and off-the-shelf software.

Case in point: BitLocker-To-Go (“B2LG” for short) available in Windows 7 and later versions, provides full disk encryption for any old USB drive, with keys managed externally. B2LG is closely related to the original Bitlocker feature introduced in Vista, which protected boot volumes with the help of a trusted platform module. The latter is a more difficult proposition, as booting a modern OS involves several stages, each depending on executing code from the encrypted disk. Maintaining integrity of this code loaded during boot is as much of a concern as confidentiality, because altering the operating system can be an avenue of bypass against disk encryption. By contrast B2LG is concerned strictly with reading data after the OS has been already booted into a steady state.

Screenshot of the context menu on a removable drive
Context menu on a removable drive, showing the option to enable BitLocker

BL2G can be configured to use either passwords or smart card for encryption:

Choosing between passphrase and smart card
Choosing between passphrase and smart card, when enabling BitLocker.

The first configuration is susceptible to the usual offline guessing attacks, much like Android disk encryption, because keys are derived from a low-entropy secret chosen by the user. In the second configuration, the bulk-data encryption key is randomly and sealed using a public-key associated with the smart card. Unsealing that to recover the original key can only be done by asking the card to perform a private key operation, which is what smart cards are designed to implement with high security.

PIN dialog during private key operation
PIN dialog during private key operation to unlock a volume protected by BitLocker To Go.

Comparing a USB drive with built-in encryption with B2LG coupled to smart cards card, these solutions achieve similar but not identical, security profiles:

  • In both cases, bulk data encryption key is not derived from user-entered PIN or pass-phrase. A key based on “12345678″ is not any more likely than one based on “c8#J2*}ep
  • In both cases there is a limit to online guessing attacks by trying different PIN/password choices. For dedicated drives, the retry count is typically fixed by the manufacturer. For BL2G, it depends on the application installed on the card, translating into more flexibility.
  • BitLocker defaults to AES with 128-bit keys, along with a home-brew diffuser to emulate a wide-block cipher operating on sectors. Dedicated flash drives typically boast slightly more modern cryptography, with 256-bit AES in standardized XTS mode. (Not that any practical attacks exist against 128-bit keys or the custom diffuser. But one can imagine that manufacturers are caught in a marketing arms race: as soon as one declares support for the wider key length and starts throwing around “256″ as magic number, everyone else is required to follow suit for the sake of parity.)
  • For those comforted by external validation, there are many smart cards with FIPS 140 level 3 certification (as well as Common Criteria EAL 5+) in much the same way that many of the drives boast FIPS compliance. Again BL2G provides for greater choice here: instead of being stuck with the specific brand of tamper-resistant hardware the drive manufacturer decided to use, an enterprise or end-user can go with their own trusted card/token model.
  • BL2G has better resilience against physical theft: an attacker would have to capture the drive and the card, before they get to worrying about user PIN. If only the drive itself is lost, any data residing there can be rendered useless by destroying the cryptographic keys on the smart card. By contrast a lost IronKey is a permanent liability, just in case the attackers discover the password in the future.
  • Neither approach is resilient against local malware. If the drives are unlocked while attached to a compromised machine, all stored data is at risk. Some smart cards can support external PIN entry, in which case local malware can not observe the PIN by watching keystrokes. But this is little consolation, as malware can request the card to perform any operation while connected. Similarly while the IronKey PIN must be collected on PC and subject to interception, there are other models such as Aegis Secure Key with their own integrated PIN pad.
  • BitLocker has one convenience feature that may result in weaker configuration.  There is an option to automatically unlock drives, implemented by caching the key after successful decryption. Once cached, the smart card is no longer required to access the same drive in the future, because the key is already known. If the user makes an unwise decision to use this feature on a laptop which is stolen (or equivalently, remotely compromised) the persisted key can be used to decrypt the drive. Meanwhile the proprietary software accompanying IronKey does not provide an option to cache passwords. (That said, nothing stops a determined user from saving it to a local file.)

The second part of this post will look at other dimensions, such as performance, cost effectiveness and scaling, where BitLocker & smart card combination enjoys a decisive advantage over dedicated hardware.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user8433 - PeerSpot reviewer
Security Expert at a tech company with 10,001+ employees
Vendor
IronKey verses BitLocker-To-Go with smart cards (part 2)

This post originally appeared on the Random Oracle blog at http://randomoracle.wordpress.com/2013/03/05/ironkey-verses-bitlocker-to-go-with-smart-cards-part-2/

The first post in this series described how the BitLocker-To-Go feature built into Windows can be used in conjunction with smart cards to encrypt removable drives, and offer an alternative to dedicated hardware such as IronKey devices with comparable security. In this second and final part, we continue the comparison focusing on scaling, cost effectiveness and ease of deployment.

From a cost perspective, BL2G wins hands down:

  • BL2G works for any external drive, as well as logical volumes and non-bootable partitions of internal drives. There is no need to acquire new hardware. Existing plain USB drives can be leveraged, avoiding new capital spending.
  • Even when buying new drives,  there is a huge premium for models with built-in encryption.  Data point from March 2013: 16GB model of IronKey Basic S250 retails for around $300. By comparison a plain USB thumb drive at that capacity costs less than $20, or one-fifteenth the price. Not to mention those vanilla drives boast USB 3.0 support, unlike the IronKey stuck with slower USB v2. The price discrepancy only gets worse with increasing capacity– a phenomenon that can only be explained by wide profit margins, considering that the addition of secure element to vanilla drive is fixed overhead.
    • For BL2G there is the additional expense of card and reader. Basic contact-only readers can be had for less than $20. (On the splurge side, even fanciest dual-interface readers with contact and NFC  retail top out around $130.) The cost of the card itself is noise; plastic cards cost around $10 in volume. Alternatively one can opt for USB tokens such as GoldKey that function as combined card-in-reader.
    • It is also worth pointing out that card and reader are not unique to a drive: the same combination can protect any number of drives. Not to mention, enable other useful scenarios including machine logon,  secure email and remote authentication. In short the one-time investment in issuing cards and readers is far more economical than buying dedicated drives.
  • Speaking of space, BL2G scales better to large capacities because it operates on commodity hardware. IronKey comes in different sizes but the largest ones in thumb-drive form factor max out at 64GB currently. Meanwhile plain 256GB drives have reached market, and are starting their inevitable drop in price. Because BL2G effectively implements the ”bring-your-own-drive” approach, it is not constrained by any particular manufacturer’s offerings.

From an administration perspective, the MSFT focus on enterprise scenarios leads to a more manageable solution:

  • The IronKey requires yet one more password to remember and does not fit into any existing enterprise authentication infrastructure. (For users with drives, consider the challenge of updating the password on all of them.) By contrast the same smart card used for logon to Active Directory can be used for BL2G encryption if provisioned with a suitable certificate. The user experience is one versatile credential, good for multiple scenarios.
  • Basic IronKey models can not recover from a forgotten PIN, unless the user activated an online account. Not even if the user is willing to lose all data and start from a clean slate with blank drive. (This conveniently translates into more sales for the manufacturer, so there is not exactly a lot of economic incentive to solve the “problem.”)  BL2G volumes have no such constraint. They can be wiped clean and reformatted as plain drives if desired.
  • BL2G can be integrated with Active Directory in managed environments. Group policy can be configured to back up encryption keys to AD, to allow for data recovery by IT administrators in case the primary (smart card) and secondary (printed key) unlock mechanisms both fail.

On the downside, there are deployment challenges to using smart cards:

  • BitLocker remains a Windows-only solution, while IronKey and its brethren have decent cross-platform support. In principle there is no reason why software could not be written to mount such volumes on OS X and Linux. (It is not clear Wine emulation will help. While there is a reader application available downlevel for XP,  recognizing BL2G volumes is part of core system functionality. There is no stand-alone executable to run in emulation mode to get same effect.)
  • BL2G requires smart card and card reader, or equivalent combined form factor as USB token. While plug-and-play support and developments in the Windows smart card stack for recognizing common cards has made this simpler, it is one more piece of hardware to consider for deployment.
  • Cards need to be provisioned with a suitable certificate. BitLocker can use self-signed certificates obviating the need for CA, but that assumes the card can support user-driven provisioning. This is true for GIDS for example, but not PIV which requires administrative privilege for card management and more suitable for enterprise setting.

Finally it is worth pointing out some options that try to integrate removable storage with a smart card reader. For example the @Maxx Prime combines a SIM-sized smart card reader with a slot that can accommodate microSD drives. Typically that SIM slot would be permanently occupied by a small form-factor card with support for certificates and public-key cryptography. Then interchangeable microSD cards can go in the microSD side to provide access to encrypted data, with the entire rig connected to a USB port.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user8262 - PeerSpot reviewer
Systems Analyst at a tech company with 10,001+ employees
Vendor
TrueCrypt vs Bitlocker
BitLocker uses your computer's TPM device, if it has one. If it does not, you'll be forced to use a USB memory stick to keep your key on. You can choose to use the USB option instead of the TPM. - Pro for TPM - easy to use. turn the PC on and it's ready to use. - Con for TPM - windows is super easy to get into even when a password is used. attacker can steal your whole computer and get into your system if they know what they're doing. it's not an advanced attack. - Pro for USB - take the drive with you wherever you go, attacker can't get in if you shutdown your PC when you leave your place. - Con for USB - if you lose the drive, you lose the key. you could, of course, print the key and keep it in a fireproof box. if you leave the USB drive with the PC, then it's like the "Con for TPM" scenario. [tin-foil-hat] "We have been able to provide police, law enforcement, and private investigators with a tool that allows bypassing BitLocker encryption for seized computers.” source: http://www.thetechherald.com/articles/New-software-will-break-BitLocker-encryption/8538/ [/tin-foil-hat] edit: Volume-level encryption, which BitLocker employs and so can TrueCrypt (in addition to containers and partition-level encryption), is not as good as Full Disk Encryption, but still good. The most popular use of TrueCrypt is creating encrypted containers within unencrypted (or encrypted) partitions. - Pro's to TrueCrypt - it's vetted and regarded as one of the best platforms to use. good, long passwords stored in your brain are hard to brute force. - Con's to TrueCrypt - don't forget your password. theoretically, and especially if a short password is in use, the container can be brute-forced fairly easily. Longer passwords are better than more complicated passwords when it comes to encrypted containers. (see *However* below) *However* TrueCrypt also supports the use of keyfiles, which means you can create an encrypted volume, partition, or container, store the keyfile on a USB memory stick, and store a good, long password in your brain. the container in this scenario can't be brute-forced without the keyfile, but you need the keyfile and the corresponding password to unlock the container.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.