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PeerSpot user
Infrastructure Expert at a tech services company with 1,001-5,000 employees
Consultant
User friendly encryption solution

What is most valuable?

Bitlocker has its good points, mainly that its included in Windows and it encrypts an entire drive, regardless of the type of drive or its location (internal or external) in the system. Bitlocker also works with TPM keys and chips to add a hardware component to the encryption.

What needs improvement?

Any software encryption will take up additional space on your hard drive or storage device, and Bitlocker is no exception. Also, Bitlocker is only available on Windows 7 Ultimate and Enterprise editions, not Professional which most small and medium business users use.

What other advice do I have?

From my own personal experience, Bitlocker is one of the easier ways to encrypt a drive. The inclusion of TPM and hardware support is a definite plus, as it allows it to work with smart cards and PIV cards from a government perspective.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1470594 - PeerSpot reviewer
Chief Information Security Officer at a healthcare company with 1,001-5,000 employees
Real User
Stable and cost-effective, but it needs support for Linux and Mac machines
Pros and Cons
  • "BitLocker is completely stable."
  • "It is not good for cross-compatibility, so our Mac users are not able to use it."

What is our primary use case?

Our primary use case for BitLocker is full-disk encryption.

What needs improvement?

It is not good for cross-compatibility, so our Mac users are not able to use it.

The support for Linux and Macs is really the only thing that we are missing.

For how long have I used the solution?

We have been using Microsoft BitLocker for approximately three years.

What do I think about the stability of the solution?

BitLocker is completely stable.

What do I think about the scalability of the solution?

This product is scalable, aside from the cross-compatibility issues. We have approximately 800 users.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to using BitLocker, we used PGP (Pretty Good Privacy). We switched because BitLocker was free, being included with Windows, and it had better support.

What about the implementation team?

We do not have any additional staff to maintain this product. It's just within our normal IT staff's responsibilities.

What's my experience with pricing, setup cost, and licensing?

BitLocker is included in our license and doesn't cost us anything extra.

What other advice do I have?

This product is good for our Windows machines and I can recommend it to others. That said, our continued use of it is going to be reviewed.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
December 2024
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
PeerSpot user
IT Administrator at a tech services company with 51-200 employees
Consultant
Easy to set up and good performance.

BitLocker is easy to setup, it will automatically enable the TPM chip for you and prompt to save/print the recovery key. The biggest advantage I have seen is performance when compared with other whole disk encryption technologies. In my own studies, comparing BitLocker with another well known competitor, BitLocker encrypted drives have seen almost zero performance impact. Drives encrypted with the competition literally dropped in read/write performance by 50%.
BitLocker is used in my environment for laptop drives and it meets our Coporate security compliance needs. If you try to reboot to safe mode or swap the hard drives, the laptop will prompt for the key to be entered before booting to Windows.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1035 - PeerSpot reviewer
Developer at a tech vendor with 51-200 employees
Vendor
A simple tool, but very useful to secure data

Valuable Features:

1. Very easy to use. It can be done in a few steps in a wizard. 2. It is a free product that comes with Microsoft Windows. 3. It encrypts your whole drive, no matter if it is external or internal. 4. Recovery files can either be saved to a drive or printed to a paper.

Room for Improvement:

1. It is available for Microsoft Windows Ultimate and Enterprise editions only. 2. It takes a long time to encrypt and decrypt a drive.Bitlocker is a very user friendly tool, which can encrypt our data within a few clicks. There is no hard work to do. Because of that, I prefer to use it. It has no big steps and is also a very light tool. A major thing is that it is a free tool that comes with Microsoft Windows.

Other Advice:

As a student, I use flash drives frequently. Sometimes my colleagues borrow my flash and could potentially delete my important data. By encrypting my flash drive, I can avoid it. However, there are still a few problems with it. It comes only with the windows Ultimate and Enterprise editions, so the users who use other editions cannot use this tool. It takes a long time to encrypt a drive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

Bitlocker ties user's hard disk to his laptop and it encrypts the data on the disk using software AES encryption on the fly. If he has a TPM, this is used for key storage. However he can enable it without a TPM and use a USB flash drive to effectively 'unlock' the unit.

it_user1287888 - PeerSpot reviewer
IT Security Specialist at a tech services company with 201-500 employees
Real User
Good disk encryption, excellent manageability and very stable
Pros and Cons
  • "There's a lot of manageability within the solution. This is very helpful."
  • "The solution should offer encryption for other items such as shared folders, removable media, etc."

What is our primary use case?

We use the solution for disk encryption only.

What is most valuable?

The disk encryption is the most valuable aspect of the solution for our organization. It's the only feature we really use. 

There's a lot of manageability within the solution. This is very helpful.

What needs improvement?

For our company's needs, the solution works very well.

From a retail standpoint, in terms of Microsoft licensing, you need to purchase an enterprise-level version of the licensing tool to get the level of manageability that's needed. However, this is only offered to very large enterprises.

The solution should offer encryption for other items such as shared folders, removable media, etc.

The solution should recreate the key when Windows is upgraded to a newer version.

For how long have I used the solution?

I've been using the solution for a few years.

What do I think about the stability of the solution?

The solution is quite stable. Our organization hasn't faced any stability issues while using the product. There haven't been crashes, bugs or glitches. It's quite reliable.

What do I think about the scalability of the solution?

The solution is scalable. We have around ten thousand users on it. Of those, ten are group policy administrators.

How are customer service and technical support?

We have professional services with Microsoft and they help us if we have some problems. The Microsoft team, in general, have been very good in the past. With BitLocker, however, there hasn't been a need to reach out just yet.

What other advice do I have?

We're just a Microsoft customer. We don't have any specific relationship with the company.

Due to security concerns and company policy, we only ever use on-premises solutions.

I'm not sure which version of the solution we are using.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Specialist at a healthcare company with 1,001-5,000 employees
Vendor
Protects employee and enterprise data in case of loss of a laptop. Fills in part of an enterprise-wide security strategy.

What is most valuable?

  1. It is integrated with the hardware, via use of TPM
  2. It is also integrated with the Windows operating system and thus:
  3. It is free!

How has it helped my organization?

Protects employee and enterprise data in case of loss of a laptop. Fills in part of an enterprise-wide security strategy.

What needs improvement?

Remote management (e.g., enable/disable, reset, etc.) of PIN codes and recovery keys would be a nice feature.

For how long have I used the solution?

I've used this solution for more than five years.

What do I think about the stability of the solution?

No, very few issues.

What do I think about the scalability of the solution?

No, it is a very light feature towards infrastructure requirements. Having an AD infrastructure is sufficient.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Engineering and testing took about 10 days and was medium level complexity.

What's my experience with pricing, setup cost, and licensing?

It is free.

Which other solutions did I evaluate?

No. Other options would introduce a licensing cost, extra infrastructure, and operational procedures, so in general, more costly.

What other advice do I have?

It is enhanced in Windows 10, supports PIN self-service and better encryption methods.

Start experimenting in the lab to understand the hardware integration (TPM), encryption methods and (optional) PIN management.

Fix your solution before rolling out, because changing parameters (like encryption) on computers where BitLocker is active is a heavy process in terms of time (decrypt/change/encrypt, etc.).

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
Head of Operations (India) at a tech vendor with 51-200 employees
Real User
It is easy to implement and has AD integration
Pros and Cons
  • "It is easy to implement and has AD integration."
  • "More customization options would have been nice, such as password selection, actions when the screen is locked, etc."

What is our primary use case?

Preventing data loss in stolen/lost laptops was the primary reason we went for it. It does its job adequately.

How has it helped my organization?

Whole disk encryption was what was required from us. Microsoft BitLocker has executed it with minimal effort.

What is most valuable?

  • Easy to implement
  • AD integration
  • It is a totally free solution.
  • It is tightly integrated with Windows

What needs improvement?

More customization options would have been nice, such as password selection, actions when the screen is locked, etc.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1317711 - PeerSpot reviewer
Solution Architect at a tech services company with 1-10 employees
Real User
Good for encryption but it's more for big customers with everything in one console
Pros and Cons
  • "The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted."
  • "I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."

What is our primary use case?

We provide services for our clients but not for BitLocker specifically. We are a local MSP partner, so we sell different solutions but we also manage existing customers and the products they use. Our clients' primary use case is for endpoint protection. 

What is most valuable?

The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted. 

For how long have I used the solution?

I have been using Microsoft BitLocker for seven months. 

How are customer service and technical support?

We haven't needed to contact customer support. 

How was the initial setup?

We have our own in-house team for maintenance. 

What other advice do I have?

I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products.

I would recommend Webroot because it's easier to maintain and report. 

I would rate BitLocker a five out of ten. 

BitLocker is more for big customers with everything in one console. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.