We do a lot of data analysis for various companies with things like customer and product profitability models and cost modeling in terms of transport. A lot of operational business-type data analysis.
Director at a consultancy with 51-200 employees
The ability to import data to build your frontend on top of the data is very simple and useable
Pros and Cons
- "The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable."
- "The visualization could be better."
What is our primary use case?
What is most valuable?
The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable.
What needs improvement?
The visualization could be better. I don't have any complaints about the usability of the stability of it and he licensing is quite reasonable actually.
For how long have I used the solution?
I have been using this solution for eighteen months.
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Microsoft BitLocker
December 2025
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What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
I haven't really tested it on a large scale. We use it on a relatively small scale, around10-20 users.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate it an eight out of ten. Not a ten because the frontend could still be a little easier to use. There's still a level of effort in creating things. It could be easier.
I would recommend it. From what I have seen, the setup is really easy and the ability to get up to speed is really quick. I would recommend it as being a really good tool if you are a Microsoft user.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a tech services company with 1-10 employees
Good for encryption but it's more for big customers with everything in one console
Pros and Cons
- "The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted."
- "I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."
What is our primary use case?
We provide services for our clients but not for BitLocker specifically. We are a local MSP partner, so we sell different solutions but we also manage existing customers and the products they use. Our clients' primary use case is for endpoint protection.
What is most valuable?
The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted.
For how long have I used the solution?
I have been using Microsoft BitLocker for seven months.
How are customer service and technical support?
We haven't needed to contact customer support.
How was the initial setup?
We have our own in-house team for maintenance.
What other advice do I have?
I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products.
I would recommend Webroot because it's easier to maintain and report.
I would rate BitLocker a five out of ten.
BitLocker is more for big customers with everything in one console.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Microsoft BitLocker
December 2025
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,315 professionals have used our research since 2012.
VP - Head Enterprise Technology Infrastructure at a financial services firm with 1,001-5,000 employees
A stable solution for data protection, but the technical support should be improved
Pros and Cons
- "We have not seen any bugs or glitches, so the stability is good."
- "The people at the first level of support refer you to articles that do not pertain to the problem at hand."
What is our primary use case?
Our primary use case is data encryption and protection.
What needs improvement?
The price of this solution should be more competitive.
The first level of technical support needs to be improved.
For how long have I used the solution?
We have been using the Microsoft OS at the endpoints for five years.
What do I think about the stability of the solution?
We have not seen any bugs or glitches, so the stability is good.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 500 users in a variety of roles and positions.
How are customer service and technical support?
We have been in touch with technical support many times and we are not satisfied, to be honest. Their first-level support is pathetic. The people at the first level of support refer you to articles that do not pertain to the problem at hand.
When it comes to level-two and level-three support, it is good.
Which solution did I use previously and why did I switch?
We have also used a similar solution by Kaspersky.
What other advice do I have?
The suitability of this solution depends on the feature requirements of the organization and what they are looking for.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Specialist at a tech services company with 201-500 employees
Good disk encryption, excellent manageability and very stable
Pros and Cons
- "There's a lot of manageability within the solution. This is very helpful."
- "The solution should offer encryption for other items such as shared folders, removable media, etc."
What is our primary use case?
We use the solution for disk encryption only.
What is most valuable?
The disk encryption is the most valuable aspect of the solution for our organization. It's the only feature we really use.
There's a lot of manageability within the solution. This is very helpful.
What needs improvement?
For our company's needs, the solution works very well.
From a retail standpoint, in terms of Microsoft licensing, you need to purchase an enterprise-level version of the licensing tool to get the level of manageability that's needed. However, this is only offered to very large enterprises.
The solution should offer encryption for other items such as shared folders, removable media, etc.
The solution should recreate the key when Windows is upgraded to a newer version.
For how long have I used the solution?
I've been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. Our organization hasn't faced any stability issues while using the product. There haven't been crashes, bugs or glitches. It's quite reliable.
What do I think about the scalability of the solution?
The solution is scalable. We have around ten thousand users on it. Of those, ten are group policy administrators.
How are customer service and technical support?
We have professional services with Microsoft and they help us if we have some problems. The Microsoft team, in general, have been very good in the past. With BitLocker, however, there hasn't been a need to reach out just yet.
What other advice do I have?
We're just a Microsoft customer. We don't have any specific relationship with the company.
Due to security concerns and company policy, we only ever use on-premises solutions.
I'm not sure which version of the solution we are using.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder & Enterprise Solutions Architect at a tech services company with 11-50 employees
Easy to use and easy to recover someone's privacy
Pros and Cons
- "It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It's strengthens the solution for us."
- "If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft."
What is most valuable?
It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It strengthens the solution for us.
For how long have I used the solution?
We've been using this solution for almost six years.
What do I think about the stability of the solution?
The solution is very stable. I think that it's easy to start.
What do I think about the scalability of the solution?
We tested with 300 users to date. The maximum deployment with it is for 300 users. That is not too much, but we are trying to scale it up. I don't think that we'll have a problem because it's the count for minimum deployment for Microsoft to support is already 5,000. I think that it can scale up to 5,000 without much hardware needed.
How was the initial setup?
It is usually based on the number of computers and how this will be leveraged by the user. A normal project takes from one to two months, depending on the numbers. These numbers are read on the different departments and different mindsets of the users, in order to convince them to start correcting their data and explain to them that you will force a policy that will have an impact on their laptops. Afterward, encourage them in how this is chiefly for them. Usually, it takes a month or two months maximum.
What's my experience with pricing, setup cost, and licensing?
It's not about pricing, because we are working with Enterprise companies that already have Windows Enterprise, so BitLocker comes already included as a Windows feature. It's free for Enterprise users. The price is only for deployment. The customer will pay for McAfee, however.
Which other solutions did I evaluate?
We are a partner for Microsoft here in Saudi Arabia, and one of our customers is interested in deploying Microsoft BitLocker to secure his computer devices and laptops, to encrypt all his data for hard disks, etc. I am already moving to read some documents and have some comparison between McAfee and BitLocker in order to convince the customer to install Microsoft BitLocker because from our insight we see that Microsoft BitLocker is much better than McAfee. That's why I was in need a document just to have a comparison between McAfee and Microsoft BitLocker.
From my point of view, Microsoft is much easier than McAfee. It is easy to deploy and integrate with Active Directory. Then, you have much more integration capabilities than McAfee. Microsoft is stronger and the integration between Microsoft ESP and all other Bit solutions is much better than McAfee. McAfee is a standalone solution right now that will not be efficient for the protection that we are aiming for. We need protection that integrates with all kinds of malware protection solutions. I think that Microsoft BitLocker is much better than McAfee.
What other advice do I have?
If anyone is looking for integration solutions and has a requirement related to integration between Active Directory and integration solutions, I think that he needs to strongly go to Microsoft BitLocker. If integration with Active Directory is not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft.
I would give this solution an eight out of ten. In order to make it 9 or 10, I think that Microsoft would need to work on the desktop optimization deck that is coming with Microsoft to make the deployment much easier than what it is right now. Deployment is okay. As a partner, we can work on it without any issues, but some customers face issues deploying it by themselves because of the difficulty of understanding all of the requirements. The solution is very good and it is manageable for partners, because of their technical value or technical effort. For the level one customer help desk or administrator, however, it's not as easy. They should work on this part and make the deployment much easier.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Specialist at a tech services company with 1-10 employees
A cost-effective solution to protect data from physical theft, but the encryption process is slow
Pros and Cons
- "The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN."
- "If the encryption was faster then it would make the experience more pleasant."
What is our primary use case?
I am a solution provider in Congo and I propose products such as Microsoft BitLocker to my customers.
My clients use this solution to protect their data in cases where computers are stolen. In this region, theft of computers from companies is quite common and the data that is stored needs to be protected.
What is most valuable?
The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN. If the hard drive is removed from the computer then the data is still encrypted, and even a USB key can be protected by using this solution. This makes my customers very happy.
This solution is not cost-effective and it is easy to implement.
It is very easy to deploy BitLocker on machines that are running Microsoft Windows Server 2012 because it can be done automatically.
What needs improvement?
It takes a very long time to encrypt a disk, so I think that speed is something that can be improved. It can take more than two hours to encrypt a disk with one terabyte of data. When my clients are working, they don't really like having to look at a progress bar to tell them that the disk is in the process of being encrypted. If the encryption was faster then it would make the experience more pleasant.
I would like to be able to secure the hard drives of virtual machines.
Securing data transfer such as email and the more general internet connection would be very good.
They should improve the hybrid-cloud security and protect the network instead of just securing the computers.
For how long have I used the solution?
I have been working with Microsoft BitLocker for less than a year.
What do I think about the stability of the solution?
I have not heard any feedback from my clients with respect to stability.
What do I think about the scalability of the solution?
This solution scales easily. The server is centralized and every computer that joins the domain is automatically inserted. Each one is automatically configured and synchronized.
My customers are generally small companies with less than one thousand employees, so it would not be very easy to test scalability beyond that.
How are customer service and technical support?
I have not been in contact with technical support. Rather, I use the forum to get information. They have great documentation, as well.
Which solution did I use previously and why did I switch?
My client was not using another solution prior to this one. I proposed three different products, but they chose BitLocker because it is free. IT is not well understood by the clients in my country, so we need to offer services and they have to be at a low cost. They most often prefer to use solutions that are free, or included with Microsoft Windows.
How was the initial setup?
It is very easy to set up and deploy Microsoft BitLocker.
You have to set up the central server, and the configuration may take a day or two. After this, all of you have to do is go to every employee and then launch it, after they choose a personal PIN.
I had some technical issues with one of my deployments, but everything was working properly by the end of the first day. My issues arose because not all of the PCs had an updated version of Windows 10, so it took me some time to work out how to do the upgrades properly. It is important because TPM 2.0 is not supported in Legacy.
That was the very odd part of the solution, and what we needed to do was to make sure that all of the PCs had the same type of Windows license. Once this was done properly, most of the PCs could be encrypted at the same time. It still required going to every PC though, because each needs to be given a PIN and configured. This was a disruption to some of the employees and it would be better if IT had total control, being able to do this from a central server and then simply notifying each user of their PIN. If there were one thousand employees then this would take a really long time.
What about the implementation team?
We perform the deployment of Microsoft BitLocker for our customers. Because each PC has to be checked after the server is running, it is easier to have more than one person to do this. I normally take one or two of my colleagues to assist me with this.
What's my experience with pricing, setup cost, and licensing?
This solution is included with Microsoft Server and my clients did not have to pay for anything extra.
Which other solutions did I evaluate?
I am somewhat familiar with other solutions such as those by McAfee, Digital Guardian, and Trend Micro Endpoint Encryption. However, I do not know these products as well as Microsoft BitLocker.
Once I obtain certification on some of these other solutions, I will propose them to my clients as well. Digital Guardian is something that I have been reading about lately, and it looks very good.
What other advice do I have?
The encryption solution was not something that I was really informed about, but I decided to study it and then propose it to my customers.
I propose two different deployment models; the cloud and on-premises. The internet connection fees here are expensive, so many people prefer to deploy on-site.
My advice for anybody who is implementing this solution is to have a good idea of what they want to do, prepare for it, and go for it. It is not really complex, yet it is a very rich solution to deploy.
The biggest lesson that I have learned from using Microsoft BitLocker is that it can help a lot of people, but it is not very well known. People need to be familiarized with this solution through discussion. Engaging customers and proposing it to them will really help with the security of IT infrastructure in an enterprise. You can secure all of your data, the transfer of your data, and even USB keys.
This may not be the best solution, but it is easy to deploy and easy to grow.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Manager at a consultancy with 51-200 employees
Securely encrypts our data, but the process is too slow
Pros and Cons
- "The product is stable."
- "The encryption takes a long time to complete, and our system runs very slowly while it is encrypting."
What is our primary use case?
We use this solution to encrypt the data on three hard drives.
What needs improvement?
The following areas need improvement:
- The encryption takes a long time to complete, and our system runs very slowly while it is encrypting.
- If you lose the data, or it becomes corrupted, then there is no backup for it. There is no way of recovering it.
- There are no clear guidelines for using this product.
- Technical support for this solution is poor.
For how long have I used the solution?
Trial / evaluation period (six months).
What do I think about the stability of the solution?
The product is stable.
How are customer service and technical support?
There is no technical support that assists with understanding BitLocker.
Which solution did I use previously and why did I switch?
I have used different solutions, personally, but that was while I was at my previous company.
How was the initial setup?
The initial setup for this solution is straightforward. We needed to change the group policy setting.
What about the implementation team?
I handled the installation myself.
We have two people working on the maintenance of the solution.
What other advice do I have?
I would rate this product a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Operations (India) at a tech vendor with 51-200 employees
It is easy to implement and has AD integration
Pros and Cons
- "It is easy to implement and has AD integration."
- "More customization options would have been nice, such as password selection, actions when the screen is locked, etc."
What is our primary use case?
Preventing data loss in stolen/lost laptops was the primary reason we went for it. It does its job adequately.
How has it helped my organization?
Whole disk encryption was what was required from us. Microsoft BitLocker has executed it with minimal effort.
What is most valuable?
- Easy to implement
- AD integration
- It is a totally free solution.
- It is tightly integrated with Windows
What needs improvement?
More customization options would have been nice, such as password selection, actions when the screen is locked, etc.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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