I use it to store sensitive information in vaults.
CEO at Inspireit
Provides security and straightforward but billing support needs improvement
Pros and Cons
- "It seemed easy, straightforward, and secure."
- "My experience with the billing system at Microsoft was very frustrating."
What is our primary use case?
What is most valuable?
For the usage that I described, it was rather limited, however, it seemed easy, straightforward, and secure. I have found it beneficial for my organization to store sensitive information in vaults, which is helpful for our purposes.
What needs improvement?
The overall company should improve its billing support. My experience with the billing system at Microsoft was very frustrating. It took me about five months to solve a simple issue.
For how long have I used the solution?
I have been using it for about three years.
Buyer's Guide
Microsoft BitLocker
March 2025

Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
What do I think about the stability of the solution?
There have been no stability issues.
What do I think about the scalability of the solution?
I have experienced scalability issues.
How are customer service and support?
Microsoft's customer service is pretty good. I am a Microsoft partner and have consulting hours with them. Their replies are good, and when I needed it, I got the solution, so I have nothing to add.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Internally, I use LastPass.
What was our ROI?
I have not seen a return on investment yet.
What's my experience with pricing, setup cost, and licensing?
Not right now. However, I know that I made the comparison, and it was more expensive.
What other advice do I have?
I felt it was too expensive for the service that I required. From what I see, I would rate it as a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Jan 30, 2025
Flag as inappropriateHead of Customer Service at Elogixa Technology
Protects company data through encryption
Pros and Cons
- "We use Microsoft BitLocker for our endpoints, including laptops."
- "Instead of integrating with a third party, Microsoft BitLocker should have its own mechanism to safeguard the systems when they are not accessible for a long time."
What is most valuable?
We use Microsoft BitLocker for our endpoints, including laptops.
What needs improvement?
Instead of integrating with a third party, Microsoft BitLocker should have its own mechanism to safeguard the systems when they are not accessible for a long time.
For how long have I used the solution?
Our organization has been using Microsoft BitLocker for a long time, and we have been solutioning it for the last three to four years.
How are customer service and support?
We get immediate responses from the technical support team, and we haven't seen anything getting escalated. The support team should provide quick, permanent solutions.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is reasonable.
What other advice do I have?
I would recommend the solution to other users. Nowadays, data is key to any company, and safeguarding data is the top priority. I would recommend that organizations use Microsoft BitLocker encryption to protect their data.
Microsoft BitLocker's recovery options have improved greatly over the last five to ten years. The solution's recovery works faster and does not cause too much downtime for the end user.
Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 20, 2024
Flag as inappropriateBuyer's Guide
Microsoft BitLocker
March 2025

Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Manager of Data Center at a insurance company with 51-200 employees
Bitlocker made us believe that having physical possession of a system is not total possession of the data.
Valuable Features:
1. Bitlocker is easy to use. You start the wizard by right-clicking the drive and selecting “Turn on Bitlocker”.
2. Bitlocker encrypts the content of any drive and makes your data secure and safe.
3. The option of using either strong passphrase or smartcard to encrypt/decrypt the drive bring flexibility in terms of choice
4. Bitlocker recovery key can either be printed and stored in a secure place or stored in a drive.
5. In a Windows server environment, the combination of Bitlocker and Group Policy enforces the encryption of removable drives across the network.
6. It is free to Windows users provided your OS supports it.
Room for Improvement:
1. Although, drive encryption could be running in the background, it took a long time to encrypt a drive.
2. Bitlocker is available to Windows Ultimate / Enterprise edition only. Other edition of Windows should enjoy this facility
My job functions involve writing scripts that I mostly apply to client’s computers both standalone and networked. I store most of these scripts in a flash drive to reduce the task of writing it at the client end. My major challenge was in securing the flash drive. In the past I had a case where a staff member wiped most of his important files, by unknowingly clicking on one of the scripts in the flash drive he collected from me. This incident almost caused me to lose my job.
Other Advice:
In order to avoid such an experience in the future, I was forced to search for a free tool that would help me encrypt my drive. Bitlocker was all we needed. To be sincere, I am not disappointed deploying the tool. All my drives are now encrypted. There is no fear of losing my job as a result of unauthorized access to my flash drives, and any other drives. Bitlocker also enabled us to encrypt the drive hosting the operating systems of our mobile users. All that the PC needs, is to be Trusted Platform Module (TPM) compliant, or rather, have a USB stick that contains the keys. This provides additional security to the systems.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a transportation company with 10,001+ employees
Fast remote deployment, reliable, and free
Pros and Cons
- "You can do a silent remote deployment very fast."
- "The solution could improve by having a centralized GUI for management."
What is our primary use case?
We used Microsoft BitLocker to protect our laptops from theft. We have auditors that come and check to see the security of our systems and with this solution we are secure.
What needs improvement?
The solution could improve by having a centralized GUI for management.
For how long have I used the solution?
I used Microsoft BitLocker within the past 12 months.
What do I think about the stability of the solution?
Microsoft BitLocker is stable.
How was the initial setup?
I have a very small project and I implemented Microsoft BitLocker using GPO. Previously, we deploy Microsoft BitLocker using MBAM.
You can do a silent remote deployment very fast.
What's my experience with pricing, setup cost, and licensing?
Microsoft BitLocker is a free feature when you are using Microsoft solutions.
What other advice do I have?
I could advise any company to then deploy Microsoft BitLocker, first of all, because the product is free and the end user's computer performance is not affected. There are some products that when you install it on the end user's system, their system can become very slow.
I rate Microsoft BitLocker an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP - Head Enterprise Technology Infrastructure at MCB Islamic Bank Ltd.
A stable solution for data protection, but the technical support should be improved
Pros and Cons
- "We have not seen any bugs or glitches, so the stability is good."
- "The people at the first level of support refer you to articles that do not pertain to the problem at hand."
What is our primary use case?
Our primary use case is data encryption and protection.
What needs improvement?
The price of this solution should be more competitive.
The first level of technical support needs to be improved.
For how long have I used the solution?
We have been using the Microsoft OS at the endpoints for five years.
What do I think about the stability of the solution?
We have not seen any bugs or glitches, so the stability is good.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 500 users in a variety of roles and positions.
How are customer service and technical support?
We have been in touch with technical support many times and we are not satisfied, to be honest. Their first-level support is pathetic. The people at the first level of support refer you to articles that do not pertain to the problem at hand.
When it comes to level-two and level-three support, it is good.
Which solution did I use previously and why did I switch?
We have also used a similar solution by Kaspersky.
What other advice do I have?
The suitability of this solution depends on the feature requirements of the organization and what they are looking for.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Microsoft (Active Directory) Consultant at a logistics company with 5,001-10,000 employees
Prevents Unauthorised Access to Corporate Data
What is our primary use case?
Protect corporate data on devices (Laptops, Desktops, Tablets).
every week 100's of corporate devices lost just at airports and every device got personal/corporate data, its very important to protect such data from unauthorised use, hence is the solution to implement Microsoft Bitlocker Administration and Monitoring (MBAM)
How has it helped my organization?
I delivered three projects where the business does not have any encryption mechanism in place if the company or an employee lost any of the device, there are chances someone could view sensitive data. After the Microsoft BitLocker Administration and Monitoring (MBAM) implementation, in such cases, any unauthorised person will not be able to access the data.
If you already have older version of MBAM in place, there is an option to move existing keys over to new server which is great.
What is most valuable?
All keys stored centerally in database (SQL), option to have PIN / Enhanced PIN / USB Drives.
What needs improvement?
Microsoft Bitlocker Administration and Monitoring (MBAM) is one of the best solution available in the marekt to protect corporate data
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Since it is a Microsoft product, there are no compatibility issues. Once planned well, it is a straightforward implementation.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
There is not much support unless a business has got a Premier support contract in place.
Which solution did I use previously and why did I switch?
MBAM is the only solution that I have used for encryption.
How was the initial setup?
You need to know the technical aspects and have a good understanding of Microsoft Client/Server OS. If you know that, then yes, it is pretty straightforward.
What was our ROI?
Well worth and perfect solution specially align with GDPR.
What's my experience with pricing, setup cost, and licensing?
It is part of Microsoft Desktop Optimization Pack (MDOP) and economical compare to similar products.
Which other solutions did I evaluate?
No, we do not.
What other advice do I have?
Look at TechNet for relevant documentation and test many times before implementing in your production environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at Axoft Ukraine
Secure, good user functionality, is easy to install, and is reliable
Pros and Cons
- "The most valuable feature of this solution is the protection and ease of use."
- "Some of the technical internal functions, such as encryption protocols or something similar, could be improved."
What is our primary use case?
All of our hard drives are BitLocker-protected, and we use only protected USB sticks. We have no right to put unprotected USB sticks in our work notebooks, we must install password locks on the device and for notebook usage. I don't have any special knowledge or experience with such encryption, but I know that all of my hard drives are secure.
We use Microsoft BitLocker for security. If I lose my work computer or it is stolen, no one will be able to read the files on my hard drive.
I have a unique password.
What is most valuable?
The most valuable feature of this solution is the protection and ease of use.
All I have to do is enter my password and create passwords for my USB sticks.
I don't see where any improvements in this software are needed, because I'm not sure what else we can use. The functionality is straightforward.
What needs improvement?
Some of the technical internal functions, such as encryption protocols or something similar, could be improved. But it makes no difference in terms of functionality for us or users.
For how long have I used the solution?
I am not sure how long this solution was used before me, but I've been with the company for three years.
I have been working with Microsoft BitLocker for almost three years.
I am not aware of the version we are using, I would have to consult with our system administrator.
I know we use some public clouds, but I'm not sure where the server for host encryption software is located.
What do I think about the stability of the solution?
I am aware that the solution works and is configured by a centralized server. I don't have to do anything with it. It would be a concern for our system administrators.
What do I think about the scalability of the solution?
It's very scalable and doesn't have to be done manually because of the centralized tool for administration.
Which solution did I use previously and why did I switch?
We have some experience with complete data protection and endpoint encryption, but we are using standard features like Windows, and Bitdefender.
How was the initial setup?
The initial setup is very simple. I would rate it a five out of five.
Which other solutions did I evaluate?
We evaluated, and use Microsoft BitLocker and McAfee Complete Data Protection, but our primary software tool is Microsoft BitLocker.
What other advice do I have?
Microsoft BitLocker is a good solution.
I would rate Microsoft BitLocker a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Microsoft SureStep Ambassador at 4Sight Dynamics Africa
Helps with data production and pricing is fair
Pros and Cons
- "While it helps mitigate unauthorized data access by enhancing file and system protection through encryption, the tool is really enhanced with the combination of other Microsoft Security and Compliance features like data labeling."
- "Microsoft BitLocker needs to be an all-inclusive solution. For example, a Trusted Platform Module (TPM) cryptoprocessor is required to use Bitlocker with your computer which keeps Bitlocker from adoption beyond Windows."
What is our primary use case?
We use the product for data protection.
What is most valuable?
The tool's most valuable feature is its ability to label data.
While it helps mitigate unauthorized data access by enhancing file and system protection through encryption, the tool is really enhanced with the combination of other Microsoft Security and Compliance features like data labeling.
What needs improvement?
Microsoft BitLocker needs to be an all-inclusive solution. For example, a Trusted Platform Module (TPM) cryptoprocessor is required to use Bitlocker with your computer which keeps Bitlocker from adoption beyond Windows.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
We have 400 users for Microsoft BitLocker. I rate the tool's scalability a nine out of ten.
How was the initial setup?
I rate Microsoft BitLocker's deployment a seven out of ten. It is straightforward and is a matter of following guidance. You need three to four resources to handle the tool's deployment. Deployment takes around a week and a half to complete.
What's my experience with pricing, setup cost, and licensing?
Microsoft BitLocker's pricing is fair; I rate it a four out of ten.
What other advice do I have?
I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor

Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2025
Popular Comparisons
Digital Guardian
ESET Endpoint Encryption
Symantec Endpoint Encryption
McAfee Complete Data Protection
Trend Micro Endpoint Encryption
Voltage SecureData Enterprise
Sophos SafeGuard
Oracle Advanced Security
WinMagic SecureDoc
Check Point Full Disk Encryption Software Blade
ZENworks Suite
Fortanix Data Security Manager
Boxcryptor
Ivanti Device Control
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are Pros and Cons of Microsoft BitLocker?
- What should one take into account when replacing PGP with Microsoft BitLocker?
- How does ESET Endpoint Encryption compare to BitLocker?
- What are the main pros and cons of the various Endpoint Encryption solutions on the market?
- How can I tell if there is encryption on?
- Would you choose Microsoft BitLocker or McAfee Complete Data Protection?
- How does Microsoft BitLocker compare with Symantec Endpoint Encryption?
- Which full disk encryption software should we chose?
- What is the difference between "data protection in transit" vs "data protection at rest"?
- What is the best email encryption software for small enterprises using Office 365?
I completely agree.