I was put in charge of creating a lot of the dashboards, so it was very much that there weren't people at the company that knew how to use the solution. I was just handed the solution when I transferred bosses, so it was just learning from scratch, with a little bit of assistance from asking the people who ran the company. The solution was quite easy to use once you got the hang of it.
I made a lot of dashboards, and since my old position was at a cannabis financing company, I did a lot of macro and micro evaluations with the dashboards. Those measure how the house was doing as a whole or how individual stores were doing. I used a lot of the parameterization feature for the individual stores, which, at first, was a nuisance because I thought you had to type in the information. But once I realized you could transfer the parameter to a drop-down menu, it became super easy to just add the same parameter to every SQL query used to create all the graphs. And then, when I changed one thing, the entire dashboard changed from top to bottom. For especially large ones, it might take a good ten seconds, but instantaneous is a goal not necessarily achievable by every product.