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reviewer1656057 - PeerSpot reviewer
SA at a manufacturing company with 5,001-10,000 employees
Real User
Apr 5, 2023
It's a solid option if you are routinely doing massive file transfers between multiple locations
Pros and Cons
  • "I would recommend Nasuni because it's a proven product that has delivered results for us even in the worst-case scenario. If you're still using a traditional cloud solution like native Azure products, you are still susceptible to human error. Also, you would need to architect your backup and DR solutions, then integrate, maintain, and administer them."
  • "Nasuni could improve cloud integration and documentation of various ways we can leverage the product. It integrates with Azure, but the native Azure File Sync solution lets you divide data into tiers like hot, cool, and archived. Nasuni doesn't allow you to break the data apart into those tiered categories."

What is our primary use case?

We have people in the field worldwide who go to various locations to gather data. After they gather the data, they need to upload it for our lab technicians and services to analyze. Somebody's out in a remote location, and they need to get that data back to the United States, but we can't send it via FTP to the local office. We need a system that can quickly offload the data to the technician and an automated way to deliver it to the branches. That's what Nasuni does for us.

Our company has 10 major locations, and the user count is about 150 at any given time. Nasuni users include data analysts, lab technicians, field technicians, and branch personnel administrators.

How has it helped my organization?

Nasuni enabled us to take data from on-premise data centers and put it in the cloud, so our technicians now have access from anywhere that is connected to our network. Everything was previously on legacy on-prem Windows Servers, and employees had to VPN into the network. You had to use standard network transfer systems. Nasuni allowed our entire operations group to become cloud-based.

Our strategy is to migrate everything we can to the cloud. Nasuni is tightly integrated with Azure, so we can seamlessly leverage infrastructure as a service up in the cloud.

We've replaced some of our on-premise infrastructure with Nasuni appliances, which has many benefits. We still have on-premises hardware, but they are Nasuni appliances built to operate in the company's technology.

Nasuni is a top-tier solution, and we pay a lot for it, so I don't know if it's necessarily helped cut our costs. It may have reduced some work for IT personnel. As an administrator, I can say that IT technicians would need to spend more time on standard maintenance tasks if we were working with a traditional solution. 

Adjusting the solution to our organizational processes has been effortless. It's seamless to roll out any update. It's only as difficult as we make it. For example, Nasuni allows us to automatically update all systems within the environment, and we only scale it back to the policy, so we can test those operations before they are implemented. Nasuni fully automates the process of updating to the latest and greatest features with minimal manual interference. 

Fortunately, we've never had a ransomware attack, but that could be because Nasuni has ransomware detection built into it. We have never had to recover from a ransomware attack on our Nasuni systems. Ransomware attacks on our traditional services were a nightmare to deal with, but we've never had that happen on our Nasuni infrastructure.

What is most valuable?

Nasuni's unified file system makes everything across the world appear as if it were in a single local directory for all users. Regardless of where an employee is, that data appears to an end-user as if it is sitting right there in their local office.
Nasuni's unified file system replaced one of our most critical operations, but not all of them. We still need to maintain software integration with legacy systems.

Nasuni offers a 360-degree view of our files to all global end-users by providing a single location where users can go. Nasuni technology allows us to operate without the delays associated with traditional systems. It provides unlimited on-demand storage capacity for our primary data centers and remote locations. This is mission-critical functionality.

Data protection is another crucial feature. We must protect field data that is uploaded to our data centers, and we rely on Nasuni's security pieces, including encryption and built-in malware detection. Our data must be encrypted, and we would face massive risks if the data were compromised.

Nasuni's continuous file versioning has been crucial on multiple occasions when files were accidentally deleted or when data was corrupted. The snapshot allows us to retrieve that data quickly. We can sit back and allow the Nasuni system to take care of our backups with no additional configuration on Azure or the infrastructure side. Nasuni provides all the essential pieces we need to utilize their service without having to implement any additional third-party products.

When users inadvertently delete or corrupt data, they can restore a previous version. With a few clicks, Nasuni enables us to do what would otherwise require significant effort with a traditional backup system. This feature reduced costs and effort because it's built into the system.

What needs improvement?

Nasuni could improve cloud integration and documentation of various ways we can leverage the product. It integrates with Azure, but the native Azure File Sync solution lets you divide data into tiers like hot, cool, and archived. Nasuni doesn't allow you to break the data apart into those tiered categories. 

That's helpful on the Azure side because you can control costs for data that isn't accessed frequently. Data classified as "cool" or "archived" costs less in Azure. The ability to separate that data within Nasuni would be an enhancement that allows customers to save money on Azure-based backend data storage.

Buyer's Guide
Nasuni
October 2026
Learn what your peers think about Nasuni. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,223 professionals have used our research since 2012.

For how long have I used the solution?

We've used Nasuni since 2016.

What do I think about the stability of the solution?

We have never had a problem with Nasuni, and they have provided excellent support for any minor issues we've had. Most problems we've faced weren't Nasuni's fault. Any outages are typically due to failures in our network infrastructure or a local power outage. Nasuni can come back online as soon as the network connection is restored. 

How are customer service and support?

I rate Nasuni support a 10 out of 10. Nasuni's support is helpful and they're always getting better. They provided solid support in the early days, but I think the product was also new for them. You could tell that some of their support engineers were still getting used to the product themselves. They work with you until the problem is resolved instead of just pointing to the documentation. 

Which solution did I use previously and why did I switch?

We previously used legacy Windows File Servers and traditional network setups. That was a pain because we couldn't unify the directory structure, which is a core feature of Nasuni. We had legacy file servers out there in these branch offices and were using traditional file commands to exchange data between the various locations.

It's all automatic once everything is configured within the Nasuni environment. All the data is there. The fact that it comprises files hosted on the local filers means that you're not consuming the type of bandwidth you would be consuming with a Windows system. The difference is night and day. 

How was the initial setup?

Setting up Nasuni was pretty straightforward with some help from Nasuni. There were some prerequisites, and we had to explain to various groups how to prepare. The product was new, so many people didn't understand how it worked. Don't try to go at it alone. It's best to get the Nasuni professional services team to help you implement it. 

The initial setup took a few days, but we spent several weeks migrating large amounts of data from our legacy systems. It took us longer because of limitations on bandwidth. Once the migration was started, it was just a matter of waiting for that data to transfer across.

What about the implementation team?

We had help from Nasuni professional services. 

What was our ROI?

The ROI is a reduction of labor hours on the IT side. We spend less on maintenance, and our people in the field don't need to go to an office to upload their data. Nasuni allows the technician to do it from the field.

What's my experience with pricing, setup cost, and licensing?

If you plan to implement Nasuni, you should consider your data retention requirements and the amount of data you will use. You need to know how much data will be stored under the Nasuni license and where that data will sit. For example, we have our data stored on the Azure cloud, and we have to pay Azure for that. We pay the license for Nasuni technology to access that data. You need to clearly understand that so you won't be surprised by what you might perceive as double billing.

It's essential also to understand the requirements at each location because there is a charge for outgoing data. For example, you will spend a lot more on a Nasuni appliance at a massive on-premise data center, but a smaller appliance may work for a branch office in a remote location. You can save lots of money on data costs for whichever cloud platform you use. 

Nasuni hardware appliances have a product life of seven years, so you must purchase a new filer if you want continued support. 

Which other solutions did I evaluate?

Another team in our group evaluated a competing product and ruled it out quickly because it didn't meet our requirements. Nasuni helped us set up a proof of concept in a demo environment, whereas the other vendor was unable to do that.

What other advice do I have?

I rate Nasuni a 10 out of 10. It performs a critical function when we deal with customer data that must be analyzed quickly. Field staff can upload the data and disseminate it to other places for deep analysis. If Nasuni ever went down, alarm bells would go off throughout the company. That's how essential it is. 

I would recommend Nasuni because it's a proven product that has delivered results for us even in the worst-case scenario. If you're still using a traditional cloud solution like native Azure products, you are still susceptible to human error. Also, you would need to architect your backup and DR solutions, then integrate, maintain, and administer them.

Nasuni has built-in security, so we're not worried about hosting our data on it. If you regularly do massive file transfers between multiple locations, Nasuni has an advantage over its competitors. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2128683 - PeerSpot reviewer
Infrastructure Project Manager at a tech consulting company with 5,001-10,000 employees
MSP
Mar 28, 2023
Offers redundancy and zero-touch operation, but privilege settings could be more granular
Pros and Cons
  • "One of Nasuni's best characteristics is its fully redundant system; we don't have to shift tapes or use other backup solutions. It's a good, full-featured product."
  • "The privilege settings need to be more granular, and alerts are an excellent example. If a user doesn't have access to them, they can't see them and access information such as what they may have done wrong, what's there, and when the last sync happened. However, the ability to view alerts also comes with permission to delete them, which is not good, so we need more customization options here."

What is our primary use case?

We use the solution for file sharing, redundancy, and restore features. 

Regarding cloud strategy, we use a bucket in the cloud, but it's all private, so nothing public hits it. We have elements including the bucket, a filer, and an MC component; it's all there but only accessible from within. Part of our strategy when deploying filers and locations is to ensure firewalls are set so that traffic never exits; it's technically the internet, but we use a private IP, so no data travels over.  

Nasuni hasn't replaced any other solutions; we use it side-by-side and implement it at new sites. We're an extensive organization, so we can't just replace tools; it would take a very long time, and the initiative would have to be of great importance. Much money and work would go into replacing products, including storage requirements, buying a filer and spooling it up, and all the associated activity across multiple sites.

How has it helped my organization?

It's relatively straightforward to configure the solution to support organizational changes; Nasuni provides the required TCP and UDP ports. The product has its requirements, but they're easy to meet. When we harden the tool, this gets harder, but the actual Nasuni conditions are manageable.  

What is most valuable?

The product has a lot of zero-touch operation, which is good; we don't have to intervene too much except for updates, which is somewhat annoying. 

One of Nasuni's best characteristics is its fully redundant system; we don't have to shift tapes or use other backup solutions. It's a good, full-featured product.

Nasuni enables us to provide file storage capacity anywhere it's needed, on-demand, and without limits, which is essential for a global file storage solution. 

The solution provides Continuous File Versioning, positively affecting our ability to recover from ransomware or a disaster. We can roll back using protected snapshots, and we may lose some data, but how much depends on when the snapshot was taken and what's affected by the event.  

Continuous File Versioning also positively impacts a user if they delete a file or a file becomes corrupted. We can resurrect the file any time after its creation, based on our policies. For example, every volume can have a different retention policy, with backup increments every ten minutes.  

What needs improvement?

Sometimes, there are too many updates; recently, Nasuni flagged a virus incorrectly, and there was an update to fix that. This is not good in a production environment, so the solution isn't as mature or stable as needed.

The privilege settings need to be more granular, and alerts are an excellent example. If a user doesn't have access to them, they can't see them and access information such as what they may have done wrong, what's there, and when the last sync happened. However, the ability to view alerts also comes with permission to delete them, which is not good, so we need more customization options here.  

There are a few little functions that Nasuni can do for us, but we can't do for ourselves, and it shouldn't be that way. We should be free to customize what we want, and Nasuni should provide the commands or a place in the GUI to do it.

For how long have I used the solution?

We've been using the solution for about a year. 

What do I think about the stability of the solution?

The solution is stable; the S3 bucket isn't going to break down, and we're on new servers running off a Linux kernel, so they shouldn't go down either. We have yet to experience any issues with the stability. 

What do I think about the scalability of the solution?

The product is very scalable. I do wish we could throw more master volume owners on one device, as it's limited to 16 or eight if it's user-facing.

How are customer service and support?

We contact customer support weekly, and the company representative who deals with us is excellent; he knows what he's talking about. They run through details with us and regularly teach us about the product. We can ask many questions, and Nasuni is more like an automatic transmission car than a manual, which is as it's supposed to be.

Which solution did I use previously and why did I switch?

Before Nasuni, we used traditional Microsoft tools and didn't necessarily switch. It's more of a slow upgrade process; we use Nasuni for all newer sites and will continue to do so going forward.

How was the initial setup?

The initial deployment is relatively straightforward; the only complexity comes from our internal rules around traffic flow and quality of service, but Nasuni itself has nothing to do with that. The server comes pre-configured, we do the volume, it's without glitches, and connecting to the NNC is fine.

The last two deployments I worked on took almost six months for a full deployment. It's important to remember we are a massive company, so much waiting is involved, and things take time. If someone wants to spool up a VM here, it could take months for that to happen; this is a very controlled environment, we can't afford mistakes, security is tight, and many checks and balances exist.

Which other solutions did I evaluate?

We evaluated other options, but I was not involved in the process. We looked at many products, including Commvault and online tools, as there are a lot of choices when it comes to backup and recovery, incremental backup, and file-sharing solutions. Ultimately, our requirement was for a product that could be solely internal and would not go over the internet, so Nasuni fit the bill.

What other advice do I have?

I rate the solution seven out of ten. 

Nasuni's analytics connector provides analytics, including what data is flowing. We can access that locally and in the cloud from wherever the filers are.

Regarding data protection, we use the solution's built-in antivirus but not exclusively; we also have other tools to scan the data. We have it as an extra layer of protection, but otherwise, secure files as we usually would.

We use Nasuni Access Anywhere, but we may not need it. As we use an SD-WAN solution, Nasuni tacked a CNAME on the device so we can access the shares. Therefore, we can use both of those.

Regarding simplicity of management, I'm not involved in the daily management, but I suspect it isn't as glitchy as Oracle ZFS. ZFS is horrible; it works, but good luck fixing it if it breaks. Nasuni is probably better because it's a newer platform built on a Linux kernel.

If we didn't have Nasuni, we would instead have some kind of file server, attached storage maybe with a RAID, and then push that to AWS in a blob or S3 bucket. We could do much of what Nasuni does in other ways, but it would be more complicated; it would be less clean and easy. Having a unified platform to handle everything is much better. Regarding hardware elimination, the solution doesn't really do that; we could eliminate the hardware, but that leads to other problems and is less cost-effective.  

In terms of cloud migration, I've done lift and shift projects, and I was more involved in the management side. I've also been involved in Azure projects, including AAD, hybrid AD, and some Intune rollouts.  

To a colleague at another company who has concerns about migration to the cloud and the solution's performance, I would say the performance is related to your WAN, hardware, and user demands; it's not the product that will limit you. Regarding the cloud concerns, your data is safer in the cloud; I've never heard of a company losing their data in an S3 bucket due to an Amazon mistake, for example.  

To those considering implementing the solution, I recommend you have your infrastructure properly set up before, depending on the security requirements. Putting the solution in a VLAN and the filer in a different VLAN is a consideration. I also recommend buying enough storage for future capacity, testing the data, and not skimping on storage; it's better to lean toward generosity here. For product-specific advice, I recommend being prepared for some learning; taking the time to learn how Nasuni works and how to support it post-deployment is essential. As with everything, it will take a little time, a few months or so, so be prepared for an investment of time and planning.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Nasuni
October 2026
Learn what your peers think about Nasuni. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,223 professionals have used our research since 2012.
Hybrid Cloud Lead at Kyndryl
Reseller
Mar 20, 2023
The management console gives us visibility into all locations worldwide from a single dashboard
Pros and Cons
  • "My clients are happy with Nasuni because the transmission is seamless, and it consolidates all the existing file servers into one location. Also, Nasuni has no boundaries. It's infinitely expandable. They don't have to rely on the service provider for backup and restoration. It's self-serve."
  • "We forecasted that the data at my client's organization would grow by about ten percent annually, but we are migrating more data because we are bringing in some servers that had not previously been within the scope of our license. We expected it would take us two years to reach a specific amount of data, but we hit that mark in one year. The licensing cost skyrocketed, so we need to renegotiate. It puts us in a bind because we are reliant on Nasuni for our service strategy. We can't deny our customers, but we also struggle to pay for that."

What is our primary use case?

I am a Nasuni implementer, not an end user. We have deployed Nasuni at nearly 150 offices worldwide. The backend is an IBM cloud, and we use VMware ESXi on the deployment side. Due to the price of the IBM cloud, we will likely switch to Azure or AWS. 

From a disaster recovery perspective, we have synchronization across three locations: Houston, Atlanta, and one other. Nasuni is replicating among those. The IBM cloud is in the backend, and we deploy the Nasuni filer appliance to various locations. It transmits the cache to that particular location's bucket, which is replicated in the cloud data center, providing redundancy.

We haven't enabled Nasuni's Access Anywhere feature on this project because the client doesn't want users to access storage from anywhere. Users need to connect with the network via VPN, and they access the solution from there. We have also enabled global file locking, where the data resides at other locations, but most users access it from another place. 

How has it helped my organization?

In organizations where we had implemented Nasuni, we performed migrations and a few other tasks, like consolidating the data and legacy domains. We migrated the existing data onto Nasuni, simplifying the environment by consolidating multiple file servers at the exact location. We eliminated the numerous storage devices from Windows, NetApp, or other vendors.

By switching our clients to Nasuni, we decreased our clients' on-prem footprint and significantly reduced costs. For example, let's say a client has ten NetApp file servers in one location, we can replace all of those with a single Nasuni appliance. A mid-sized appliance can replace five or six file servers, and a small one can replace one or two. 

When existing file servers reach the end of their lifecycles, we must replace them with new hardware. We recommended that the client adopt Nasuni, so the client saved capital costs by reducing the hardware space and hosting charges. At the end of the day, it definitely reduces capital and operational costs. I can't say how much because I'm unaware of the license costs. 

What is most valuable?

My clients are happy with Nasuni because the transmission is seamless, and it consolidates all the existing file servers into one location. Also, Nasuni has no boundaries. It's infinitely expandable. They don't have to rely on the service provider for backup and restoration. It's self-serve. 

Nasuni has an excellent management console that gives us visibility into all locations worldwide. Everything is visible from a single dashboard. We can see the amount of data stored and the number of servers or users connected. It also has metrics on the utilization of bandwidth and other resources. Nasuni provides a single portal from which we can control and monitor data. 

It offers clients unlimited file-storage expansion with an IBM cloud on the backend. We buy petabyte licenses for our clients and add licenses if we exceed the limit.

Data protection is another crucial feature. Nasuni creates snapshots of the data in my environment with versioning. Users can revert to the previous versions on their own. We have a strong contingency plan if a client is attacked. They can restore the data from the portal. 

What needs improvement?

We forecasted that the data at my client's organization would grow by about ten percent annually, but we are migrating more data because we are bringing in some servers that had not previously been within the scope of our license. We expected it would take us two years to reach a specific amount of data, but we hit that mark in one year. The licensing cost skyrocketed, so we need to renegotiate. It puts us in a bind because we are reliant on Nasuni for our service strategy. We can't deny our customers, but we also struggle to pay for that. 

For how long have I used the solution?

I have used Nasuni for two and a half years. Once we finish migrating this organization to Nasuni in July, I will move on to another project. 

What do I think about the stability of the solution?

We haven't experienced any downtime in the last two-and-a-half years during our global deployment. So we haven't got any downtime because everything is hosted in our organization. We can't say that it's hosted somewhere else. If it is going to be down, that means our infrastructure is going down first.

How are customer service and support?

I rate Nasuni support a ten out of ten. They provide instant support when we have an outage that affects 20 or so users. Nasuni sends a senior engineer. Other vendors like Microsoft don't escalate that quickly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My clients used on-prem Windows file servers in each office, but Nasuni is a cloud-based solution, so it's more reliable. Nasuni has advantages over competing solutions like Windows File Server, NetApp, StorSimple, etc. Nasuni provides a single portal we can use to manage and monitor data. 

It also allows unlimited expansion of storage, which is unavailable on a traditional Windows File Server. You aren't limited by dependence on a storage site or the EMC backup. Nasuni's console backs up automatically without any interventions, and you can restore from there. Nasuni has many features that Windows Files Server or NetApp devices can't provide.

How was the initial setup?

I can only speak for my client's use case, but deploying Nansuni was complex because we migrated data from existing Windows file servers or traditional storage solutions to Nasuni. It was a complex lift-and-shift operation because we needed to consolidate the domains and data. However, it should be straightforward if you are migrating some existing data to Nasuni. 

We did the POC in 2018 but didn't deploy Nasuni until 2020. We were doing POCs for multiple solutions before we finalized our decision. The implementation started in 2020, and we still aren't finished with the project, but we finished deploying most of the locations. The total deployment time depends on the organization's size, the number of servers and locations, and the amount of data you are migrating.  

Our client determined the deployment strategy. After the POC, the client was more confident in the solution, and a strategy started taking shape, but new challenges emerged. We had to consult with the IT teams at each location, who were worried about where the data would reside and complications due to GDPR or other national regulations that require data to stay within the country. The strategy was not a straight line and depended on various agreements everyone had to reach. 

The size of the team needed also depends on your organization and the number of filers deployed across the organization. I can't give a simple answer that you need X number of people. In our case, it involved VM, storage, cloud, and network teams. 

After deployment, we have to do periodic upgrades. Nasuni's management console displays the version of each filer. We need to upgrade, but it requires downtime. Each week, we have a region-specific patching window. The management is easy and practical. 

What about the implementation team?

We are the implementer, but we open a ticket with Nasuni support when we face an issue that we can't fix. We provide them remote access, so they take over the console and fix the issue. 

Which other solutions did I evaluate?

Azure has a similar solution in its early stages called StorSimple, but it isn't as reliable yet. You can control and integrate multiple clouds in the backend seamlessly and control storage globally from a single console.

What other advice do I have?

I rate Nasuni a nine out of ten. I'm satisfied.

If you plan to implement Nasuni, I recommend reading the company's white paper with all the details and technical specifications during the POC. Nasuni allocated a dedicated resource to help us through the POC process. Contact Nasuni and see what resources are available to help you implement it. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Head of IT Architecture at a wellness & fitness company with 1,001-5,000 employees
Real User
Nov 10, 2022
Reduced our IT risk related to RPO and RTO, enabling us to bring up infrastructure elsewhere very quickly
Pros and Cons
  • "The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice."
  • "Nasuni is helping us replace multiple data silos and toolsets with a single global file system."
  • "Migration from existing systems, specifically StorSimple, could be improved, but that solution will be end-of-life by the end of the year. Also, the documentation could be more accessible."

What is our primary use case?

We have multiple physical locations and we had to find an alternative data repository so that we could transition from some legacy technology like Microsoft StorSimple. We needed a cloud-native solution that would be more cost-effective than some of the other vendors out there. We ended up going with Nasuni primarily for file server access for three locations within Australia.

How has it helped my organization?

Nasuni is helping us replace multiple data silos and toolsets with a single global file system. We are still in the transition stage for some of our locations. We're doing away with the Microsoft StorSimple services, which is being retired at the end of the year. We have an HPE Unity SAN at one of our locations, and because that used to store all the data, we have had to have backup technology to replicate it. We're doing away with both of them and simplifying our infrastructure in that location to accommodate just a small caching appliance. And there's an FTP capability that we're looking to investigate for some of our infrastructure components.

Also, we have reduced the IT risk in our recovery point objectives and recovery time objectives. In the event of a disaster, we're able to bring up the infrastructure in a different location very quickly. In addition, we can have access to this data in a site-survivability mode in our manufacturing area. That means that for a period of time, the data that's cached on those appliances will happily be used by that office, should the network become isolated from the internet.

Another benefit is that, compared to what we had before, from a dashboarding perspective, we get really good visibility within the Nasuni console. We also have much better assurances around the backups and the mechanisms assuring that the data is actually being securely stored, based on our rules, with various tools and backup solutions. There were many different places where we used to get that information and that just wasn't efficient.

One of our guiding principles, when it comes to architecture, is to ensure that we have immutable backups of all of our data. Historically, we were able to do that for everything except for our file servers. We still leveraged legacy capabilities for that. By moving to Nasuni, we were able to ensure that the backups are immutable and retained for a period of time without being impacted. That gives us assurance that, in the event of a ransomware attack, we're able not only to restore the data or make it accessible, but we're also able to provide a different mechanism for users to access the data in a disaster recovery scenario. That can be done by using the web interface rather than having to establish network connectivity.

Nasuni has also helped to eliminate on-premises infrastructure. We're simplifying the infrastructure we deploy and, as part of that process, we're able to then repurpose it. For example, we currently have SAN storage attached to the network and we had a couple of NAS appliances. We consolidated all of that into a virtualization stack that only has to store a minimal amount of caching data. That saves us hours a week from managing the backups and ensuring that they work. When we do restore testing, we only have to test a finite amount of data because it's one system working for many different areas. It's considerably easier. There was a little bit of a learning curve to understand how the new technology works, but the implementer helped us with that.

It has also decreased capital costs in the sense that we don't have to renew the purchasing of additional specific hardware for it. The last SAN storage appliance that we purchased cost $180,000 four and a half years ago, and it is coming up for retirement and decommissioning. Nasuni is not a complete replacement, as we'll be replacing that SAN with some virtualization infrastructure, but that will be co-shared and used by a number of different systems and applications. We're taking away a storage appliance, but adding more capacity and more processing power for use with more systems.

We effectively subscribe to the storage where that is saved. As a result, from a cash flow perspective, we're clearer. We're not having a large capital investment for the storage appliance. And we also have the assurance that it is considerably more redundant than what we used previously.

What is most valuable?

The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice. It also means, from a security-patching perspective, that we don't have to add any additional processes like managing a Windows Server or having agents on it. We can simply rebuild those or upgrade those agents.

The storage that we're deploying it to is in Azure, but one of the key features of Nasuni is the fact that we can actually change the location of that storage when it becomes cost-prohibited to have it in Azure, and we can find equally reliable but cost-effective places. A good example would be Wasabi storage services. They don't have regions in Australia, but should they get regions in Australia, they are considerably cheaper than what Azure, AWS, and GCP offer. We have that flexibility.

Nasuni also provides file storage capacity anywhere it's needed on-demand and without any limits. What we've found is that a lot of our storage is dormant and not actively used. Nasuni gives us really good insights into the usage of the data and enables us to store that data in an immutable secured location. The flexibility is there and the level of data that we can send to it is exceptionally high. The importance of this feature is about a six out of 10 for us. That's because our volume of data is actually decreasing year-on-year, specifically in those types of data repositories. We are exponentially growing on data stored in cloud services, like Dropbox, OneDrive, SharePoint, and Teams, but that's a different technology stack.

What needs improvement?

Migration from existing systems, specifically StorSimple, could be improved, but that solution will be end-of-life by the end of the year. 

Also, the documentation could be more accessible.

It's a pretty good product, overall. It's hard to find something specific that they really have to focus on.

For how long have I used the solution?

I have been using Nasuni for a couple of months.

What do I think about the stability of the solution?

So far, we've had no problems with its stability.

What do I think about the scalability of the solution?

We're assessing whether we're going to deploy it throughout Asia as well. But strategically, we're moving away from this type of storage. We're looking to leverage more cloud-based collaborative storage. The primary reason is that we don't have the necessary use cases for really large storage connectivity, like CAD or design drawings. Our usage of Nasuni will actually become lower and lower over time as we transition business processes.

How are customer service and support?

Their tech support is quite busy at the moment with everyone trying to outsource storage. We can give them a little bit of leniency on that.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had a risk around an end-of-life technology and we brought in Nasuni and we transitioned to it within a week and a half.

How was the initial setup?

The initial setup was straightforward. The biggest thing that we had to focus on was transitioning our existing snapshot backups. They definitely had some guidance on how to do that and that helped. The technology side was straightforward. Some of the business decisions that we had to make were more complex. For example, how comfortable were we in keeping some of the data that we had in our old system and getting rid of some of the other data?

Compared to what we used to have, this solution is significantly simpler. The deployment of the caching appliances is very easy, as is redeploying them. From an infrastructure perspective, that's quite straightforward. We don't have the hardware appliances, but I believe they are equally easy to manage.

Our deployment is a combination. In one location it's on-premises, but it's in a virtualized environment. We are deploying components in our core data center, which is a co-lo with our virtualization infrastructure.

What other advice do I have?

While a 360-degree view is going to be a stretch, it does allow us to have all of our file repositories centrally managed in one administrative console. It doesn't cater to data classifications and data loss prevention, but from an object storage point of view and a management perspective, it definitely works.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Tony Scrimenti - PeerSpot reviewer
Sr. Director, Architecture and Cloud at a hospitality company with 1,001-5,000 employees
Real User
Mar 9, 2022
Eliminates all the necessary backups by using immutable storage
Pros and Cons
  • "The nice thing about Nasuni storage is that it is immutable. This means the data is only written once. So, you never modify the files. When you write a file out to the storage, it doesn't modify it when you change it. The technology knows how to figure out what the difference is between the original file write and what the changes are. Therefore, it only saves the changes."
  • "The company and its technology are solid and their solution architects and support teams are EXCELLENT!!"
  • "I would like to see Nasuni create a Dropbox or Box alternative. One of the things that people like about those tools is that they are very easy to implement. They look just like a file server. With Nasuni, you have to be online to get your file storage. With Dropbox, there is a thing running on your PC that downloads the files to it when you need them, i.e., an agent."
  • "They could lower the cost, but it saves so much money when you go into it (by losing all the backup)."

What is our primary use case?

Unified, global file sharing while reducing costs and eliminating backups.

How has it helped my organization?

We had a Nasuni filer in our Texas office. But due to the cold in Texas, power was down for a couple of weeks due to the inability to get fuel for the generator.  The users outside the area could work from home but they could not get to their filer in their Texas office. Since Nasuni stores our files in the cloud, we just setup another filer in the cloud with access to their files and they were back in business.

What is most valuable?

The features most valuable are 

1: Nasuni storage is immutable and the ransomware protection that it provides.

2: Elimination of file storage cost through elimination of backups as well as deduplication and compression.

3: Excellent support - the Nasuni support team is always there when you need them.

4: Centralize management and reporting capabilities provided by the NMC.

5: Ability to leverage our AWS Marketplace discount.

6: User file restoration self service.

7: Global file locking providing the ability to share any file with others in the world with the same controls that a users would have on one file server.

8: Ease of performing updates through a centralized console.

What needs improvement?

I originally felt that a Dropbox type interface would be useful but after second thought with all of the new always-on vpn capabilities that are available, I've reconsidered and decided that's not an appropriate for this platform. 

For how long have I used the solution?

I have been using the solution for about two years.

What do I think about the stability of the solution?

We have not had any issues with stability.

The filers are separate devices. Admins really don't have to log into them too often. There is a Nasuni Management Console, which can do most of the management work and perform all of the upgrades, which routinely come out. You don't have to worry about shutting things down. We alert users when updates are being deployed with plenty of notice and reminders and do them manually. We typically do the updates manually during non-working hours in each region, but you can also schedule the upgrades to install automatically. 

It's a solid solution, easy to maintain.

What do I think about the scalability of the solution?

It is very scalable. The only thing that I was concerned about initially was the global file locking. Everyone who was opening a file, anywhere in the world, has to talk to that service component. This solution was very well designed, scalable and redundant.  We've had no performance or problems with it at all. 

Nasuni's file storage system is extremely scalable and we are not close to exceeding it's capabilities or scalability limits.

Properly sizing filers is the best way to provide good performance and Nasuni does have a spreadsheet-based tool to help in that regard.

Nasuni's integration with Varonis is another plus.  We have one filer setup to read all files in the system in the event the entire file system has to be rescanned, which occurs about once per year.  When it does, the users don't even know it's happening.

How are customer service and support?

The technical support is excellent. The Nasuni team knows we rarely have issues  and that we are not as familiar with the service as they are.  They are good about it and help us through all problems, all of which have been related to issues on our side.  We have not had any problem related to the service itself. 

When the Dallas Tx are had a deep freeze, we were upset because we could not access the filer there with a projected restoration of at least 2 weeks.  Nasuni support indicated that we could just do a disaster recovery to make another filer, which we proceeded to do in the cloud.  It was that simple and guidance was much appreciated.

I would give the Nasuni sales and technical support teams a 10+ out of 10. I don't do that very often, but Nasuni has never failed us and they are very easy to deal with with a top quality service organization.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our original solution was traditional file servers and backup systems located in each remote office which we migrate to regional data centers.  Access performance became an issue.

We wanted to go to a cloud based system and back then, I was sold on Dropbox. It was fast, clean and simple. But upon a closer look, I could see it was not an enterprise solution.  Then I came across Nasuni and they had what we needed with global file locking.  We tested it, it worked as advertised and we moved to Nasuni with local office filers, supplemented with virtual filers in our regional data centers.

An additional win involved eliminating most of our disk and tape storage for backups performed by our software development team in Australia.  Our engineers had terabytes worth of source files that they used to develop our product and we were purchasing backup media for them. Once we convinced them that Nasuni could do the job, and that the data was stored in AWS, we were able to eliminate all of the extra hardware, tapes and physical storage space for it. Deduplication worked wonders for this solution too.

How was the initial setup?

The initial setups varied on a site by site basis.  Some had physical filers and others were VMware based.  Our Infra team was very familiar with all of the environments and worked well setting up the sites and doing the file migrations.


What about the implementation team?

It was a combination of our Nasuni Sales and Solution Architect, Nasuni Professional Services and our internal Infrastructure team and consultants.

Most of the work was related to summarizing our storage usage at each remote office and in our data centers which was then used to determine the sizing of the Nasuni resources.  During that process sizing of the physical filers was also done, allowing for projected growth.  Although there were a lot of logistical details related to the infrastructure configurations at each of our sites, we were able to get the information needed.

However, by far most of the work was in migrating the files from the old file servers to the Nasuni filers and coordinating testing with the end users.

What was our ROI?

The Nasuni caching system, if it's properly configured, will not be touching the S3 storage in AWS very often. With S3, the way they configure it, the normal S3 stores all your data and you can access it at any time. Then, there is something called S3 IA for the infrequently accessed. AWS says that they give you a break, e.g., half the price, if you write your data once and don't touch it for something like six months or a year. By setting the caching up in the filers, you can reduce the amount of access you have to S3 and cut that cost by 50% too.

The overall cost of storage for Nasuni is much lower than to setup file server, especially in light of the fact that you don't have to back them up.  There are no charges for virtual Filers - you can install as many as you want.  

Virtual filer images come in various formats depending on the technology that you are hosting them on.  There are images for various cloud-based or in house infra service being used such a AWS, Google, VMware, etc.  

ROI is also accelerated backup systems, media, off site storage and transportation/shipping is all eliminated.

What's my experience with pricing, setup cost, and licensing?

They could lower the cost, but it saves so much money when you go into it (by losing all the backup).  I believe getting the experts involved pays off in the long run.

There are two packages that you can buy, but we only got the first. The first package is how you set up Nasuni. It is mainly related to selecting which virtual image you want. This depends on what target you are running it on. We didn't really have a lot of problems with that, because we purchased most of our filers right from Nasuni. Therefore, they came preloaded. It was just a matter of receiving the filers and having them set up at the site. The second package is basically setting up the file server, the directories, and doing the migration.

With the appliances, we received five years worth of all service and maintenance. Basically, they give you a rack mount PC. They actually have one desk side if you want to put it in an office environment that has encrypted disks. They follow the Fed standard. Therefore, if someone steals a disk, they can't look at the data. Even if they take it out of a machine, they still can't get to your data. 

There are five or six different filer models. One of them is an office-based unit that sits under a desk. The rest of them are all 1U and 2U rack mount devices. They have it covered pretty well.

Which other solutions did I evaluate?

We tested it at my previous company. There are other companies who do the same thing that Nasuni does, but Nasuni is the only one with a single global file lock. They have spent a lot on making that fast and redundant.  The global file locking was a major difference and benefit for us.

What other advice do I have?

The company and its technology are solid and their solution architects and support teams are EXCELLENT!!

A proper directory and file structure/organization design is important to allow auto-failover access redundancy.  Nasuni can explain how this can be done.

If I had to rate Nasuni, I would give Nasuni 10+ out of 10. The solution has been a lifesaver. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Senior Software Engineer at Outward Inc
Real User
Sep 1, 2022
Global File Lock helps maintain the integrity of the file
Pros and Cons
  • "With Nasuni Management Console (NMC), we get a single, centralized view of our entire internal structure and data center structure. This is very important because this caters to remote locations. One of the main care center teams is dependent on this solution. As it is directly connected to customers for the calls that they receive and troubleshoot, they can then help customers out in case they are not able to place an order."
  • "Nasuni has helped decrease capital costs by 66% since we don’t need to buy as much excess capacity."
  • "The Nasuni file storage platform doesn't work well when there are a high number of small files. This is the case when a directory structure contains more than 10,000 or 20,000 small files, e.g., 5 KB, 10 KB, or 15 KB. When the user is accessing these files from another geographical location, they might face a slow response or timeouts when connecting to the shares, and then to the files. This is because the file size is small. There is a scope of improvement with this solution when it comes to accessing a large number of small files."
  • "The Nasuni file storage platform doesn't work well when there are a high number of small files."

What is our primary use case?

I work for a retail company. We have our users spread out geographically across the globe. We have deployed Nasuni in all our remote locations. With this service, we are catering to users across different continents, such as the EMEA, APAC, North American, and South American regions.

It is deployed on-premises through Azure appliances.

How has it helped my organization?

Nasuni deployment, along with its DFS capabilities, help with our SLA and RPO requirements. For example, if there is a site in Las Vegas and another site in San Francisco, and the Las Vegas site is down, then with the help of DFS, we can redirect clients to access the site from the back-end using the same path. The San Francisco site is then enabled and in an active state, but still clients will not have any issues connecting because of the Nasuni solution. So, this is an innovative solution that helps with the overall RPO requirements of our enterprise. 80% to 90% of the time, we are satisfied with its performance and with availability.

It is easy and seamless to configure Nasuni to support our organizational changes. We deployed the solution through a virtual appliance. If that particular virtual appliance is corrupted in any way, then we can deploy the OVA within no time. Within an hour, we can deploy and redirect users to the new appliance, then it can continue serving customers' requests.

What is most valuable?

There is a feature known as Global File Lock. If one of the users is accessing a file from another geographical location from where he is working, then this feature helps maintain the integrity of the file. It could be a Doc file, spreadsheet, etc.

Everything about Nasuni is easy, in terms of setup, deployment, access, and seeing the directory structure. Based on the DFS path, we are creating a directory structure, where we are pointing to multiple locations in a single directory structure. Nasuni helps with that. 

There is a minimal firewall requirement so we don't have to worry too much about the firewall.

With Nasuni Management Console (NMC), we get a single, centralized view of our entire internal structure and data center structure. This is very important because this caters to remote locations. One of the main care center teams is dependent on this solution. As it is directly connected to customers for the calls that they receive and troubleshoot, they can then help customers out in case they are not able to place an order. 

It provides file storage capacity anywhere it's needed on demand and without limits. The object storage capability helps provide storage to Nasuni.

In terms of simplicity, we have had 100% satisfaction.

What needs improvement?

The Nasuni file storage platform doesn't work well when there are a high number of small files. This is the case when a directory structure contains more than 10,000 or 20,000 small files, e.g., 5 KB, 10 KB, or 15 KB. When the user is accessing these files from another geographical location, they might face a slow response or timeouts when connecting to the shares, and then to the files. This is because the file size is small. There is a scope of improvement with this solution when it comes to accessing a large number of small files.

For how long have I used the solution?

We have been using it for about five years.

What do I think about the stability of the solution?

Stability is at 80%. It is reliable. We get monthly newsletters from Nasuni regarding the state of the systems running on certain versions.

What do I think about the scalability of the solution?

Scalability-wise, it is at 90%. We can easily scale the system.

There are close to 5,000 users across the globe who are using it for multiple purposes. Some of them are using it because they are part of the applications team. There are also some care center executives using it.

How are customer service and support?

The technical support team doesn't have a lot of engineers to help customers. Thus, the response time can be a bit slower than with other vendor support. I would rate them as six out of 10.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

This was a new solution for us. We wanted to have Nasuni in place to increase our global footprint.

How was the initial setup?

The initial setup was straightforward.

It took 30 days to deploy to all our locations. We went with the site-by-site approach.

We worked with the Nasuni account rep team. They shared portal access to all our administrators as well as the images that we need to deploy to OVAs. Before that, we took care of the firewall network and all its prerequisites. Then, we took care of the basic finances. Once that was done and based on geographical locations, we started deploying the OVA. We shared those paths with the end users and relevant teams who could also do testing. Once they were happy, we declared that the systems were in production.

What about the implementation team?

The architecture team had a meeting with Nasuni. Then, within a couple of months, we decide on the solution and design. Once they approved it, the deployment was done within no time, which simplified everything.

5 to 10 people are involved in the deployment.

What was our ROI?

We have seen 100% ROI.

For some sites, it has helped us to eliminate on-premises infrastructure. For our enterprise, there are four major data center locations. We have physical data centers, which we share and a couple that we own. This solution helped us by having us avoid investing in on-premises infrastructure-related costs, saving us about 50% of the cost by just deploying the OVA through the ESX app. Instead, we are just investing in the vCenter environment, then deploying the OVA through that.

This solution has helped minimize our administration work. Because of its simplicity, you can log into NMC and get a global footprint of which files are working and which are having some issues. So, the interface helps us take a look at our infrastructure.

Nasuni has helped decrease capital costs by 66% since we don’t need to buy as much excess capacity. 

What's my experience with pricing, setup cost, and licensing?

With this solution, the license renewal is pretty swift. With the virtual appliance, you just need to take care of the OS versions and patches. In a way, we don't have to struggle much with renewals because the only thing that we need to take care of are the licenses. We renew it every three years. This aspect goes with infrastructural costs because it doesn't cost us too much to maintain the solution.

There is a cost associated with vCenter maintenance.

It is a cost-effective solution. If performance is not a priority and you want to build a cost-effective solution for the remote sites, then this is a recommended solution for you.

What other advice do I have?

Nasuni's file storage footprint is not that significant when it is spread out across the globe and deployed through a virtual appliance. 

If you need to deploy physical storage, then the footprint is larger and performance-intensive. Nasuni is not recommended in these cases.

It provides Continuous File Versioning, but we disabled that feature. From an administrative perspective, we disabled it because we wanted to ensure that we control the access to the previous versions for users.

We use the solution regularly. We don't have plans to increase usage since we use it for a specific use case.

I would rate this solution as eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1873827 - PeerSpot reviewer
Cloud Support Service Lead at a insurance company with 5,001-10,000 employees
Real User
Aug 9, 2022
Provides flexible and efficient data storage, reduces infrastructure cost, and comes at a reasonable price
Pros and Cons
  • "Nasuni Management Console (NMC) is super valuable, and both physical and virtual filers are also valuable. NMC is the one-stop place for all our filers, both virtual and physical filers. They are definitely doing a great job in housing all our documents and surveillance videos."
  • "We have absolutely seen an ROI, and we are super happy with our ROI."
  • "There is some room for improvement when it comes to monitoring. We are not using Nasuni monitoring. We are using our own monitoring through Xenos. Nasuni can provide better monitoring capabilities for us to monitor all the filers and NMC so that we don't have to use a third-party tool."

What is our primary use case?

We are using Nasuni for all of our storage needs. All the storage for our video surveillance and documents is on a couple of Nasuni filers. We have around 29 filers. We have 3 physical filers, and we have 26 virtual filers.

In terms of the version, we upgraded Nasuni Management Console (NMC) on May 20. So, NMC is on 22.1, and the filers are also on the latest version, which is 9.7.3. 

How has it helped my organization?

We provide insurance and financial services to our clients, and we rely on physical and virtual Nasuni filers to store all our data and get it replicated and backed up properly on time so that we don't lose any data. It gets cascaded to other filers as well. So, if we can't access the data from one filer, we can certainly access the same data from other filers. It provides us with flexible and efficient data storage and data replication.

It has replaced multiple data silos and toolsets with a single global file system. We were using TSM previously. We replaced all those with Nasuni. We need these filers running, especially during the US daytime. They're, for sure, very critical. If any filer goes down during the day, we normally open a P1 ticket.

We have a lot of users who are accessing the data during business hours. So, if any filer goes down, it is a straight downtime for the users. They cannot access their documents and video surveillance. It is extremely important for sure.

It enables us to provide file storage capacity anywhere it is needed, on-demand, and without limits. Our license is for around 226 terabytes, and currently, we are close to 200 terabytes. It is very important for us that our data is replicated and snapshots are taken on time.

It provides simplicity of management. Our previous solution was not that efficient. It was quite complex. The upgrades were not very smooth, but the most important thing was that it was outdated. It was very old technology. After we moved to Nasuni, there are three locations where we have physical filers, and then there are 26 filers that we can access virtually. Comparing the old system with Nasuni, there are definitely a lot of advantages that we are getting from Nasuni. We are still working around certain issues with Nasuni, but the advantages still are much more than the issues that we are facing.

It provides continuous file versioning, which is very helpful. Just a month ago, an application team lost two terabytes of production data, and because of Nasuni's replication and snapshot capability, we were able to restore the complete data in about 90 minutes.

Continuous versioning helps us to maintain all the versions. When needed, it helps us go back to any version on the filer to support our IT teams and our customers.

If a user deletes a file or a file has been corrupted, we can easily go back to the previous version, and we can easily access the version without starting from scratch.

It has been helpful in eliminating on-premises infrastructure. We have only three physical servers. They are located in Bloomington, Aurora, and Chester, but we have 26 virtual servers. We are saving a lot of space by having those 26 virtual servers. It reduces our maintenance and storage costs. We have saved a lot there.

It simplifies infrastructure purchasing. For these 26 virtual servers, we don't need to have any physical servers. 

Our license is for around 226 terabytes. If we have to buy this much physical storage along with the backup and replication functionalities, the cost would be multifold, which is something we don't want to invest in right now and even in the future. We would prefer to continue with Nasuni.

What is most valuable?

Nasuni Management Console (NMC) is super valuable, and both physical and virtual filers are also valuable. 

NMC is the one-stop place for all our filers, both virtual and physical filers. They are definitely doing a great job in housing all our documents and surveillance videos. 

It comes at a reasonable price, and their support is also very proactive. Remote support assistance where we can just turn on remote support and then Nasuni's support people help us is valuable. 

What needs improvement?

There is some room for improvement when it comes to monitoring. We are not using Nasuni monitoring. We are using our own monitoring through Xenos. Nasuni can provide better monitoring capabilities for us to monitor all the filers and NMC so that we don't have to use a third-party tool.

For how long have I used the solution?

In our company, we have been using it for many years, but I have been using it for more than a year.

What do I think about the stability of the solution?

It is pretty stable. Every now and then, we face some issues, but on average, it is pretty stable, and it is pretty efficient. It is the best solution which we can use. 

The upgrades are going smoothly. We get upgrades from Nasuni once or twice every quarter, and we make sure our product is up to date. We normally have one or two weeks of cooling time after we get the latest release, but we do ensure that NMC and all filers are always up to date with the latest release and security patches.

What do I think about the scalability of the solution?

Nasuni is scalable. We just have to buy more licenses to meet our needs. Currently, our usage is at its peak. If the license is around 226 terabytes, we are already using more than 200 terabytes. We have not crossed the limit, but in the future, we probably will have to increase the licensing capacity. I don't know about our exact plans to increase its usage, but we are definitely using it super extensively.

We have more than 1,000 users from different backgrounds. Some are from the application development side, some are from the infrastructure side, and some are from the video surveillance side. The infrastructure and operation team is one of the main users of this solution, and we take care of the infrastructure and operations side, but we also have users from all other areas who use these filers to access their documents, surveillance videos, etc.

How are customer service and support?

They provide great customer service and support. Their support is very proactive, and they help us with all the issues. I would rate their support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved with its setup.

What was our ROI?

We have absolutely seen an ROI. We are super happy with our ROI.

What's my experience with pricing, setup cost, and licensing?

Its price is fair and reasonable. I don't have anything negative about its pricing and licensing.

For us, there is also the cost of monitoring. We are monitoring through Xenos and not through Nasuni. That is another cost for us from the monitoring perspective, but as far as Nasuni goes, we don't have any other cost apart from the licensing fee.

What other advice do I have?

I would definitely recommend Nasuni. It is a very effective and efficient product. It is reasonably priced, and it comes with great customer service and support.

I would rate Nasuni an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Wayne Brehob - PeerSpot reviewer
Senior Linux & Storage Administrator at a manufacturing company with 10,001+ employees
Real User
Jul 19, 2022
Eases backup operations, we know our data is protected, and we don't need to update Windows File Servers anymore
Pros and Cons
  • "The most important feature is that things are backed up automatically in AWS. We have a lot of remote sites where there is a tiny server onsite and, in a lot of cases, we really don't have to back them up because the data is automatically copied to AWS. The cloud replication is the most useful functionality for us."
  • "Nasuni has replaced multiple data silos and toolsets with a single, global file system."
  • "The performance monitoring could be improved."

What is our primary use case?

We have multiple use cases. We have a lot of user data from users who share Excel files, Word files, et cetera. It is often used for their home directories, for Windows, and their folders and shared folders.

We also use it for test data.

And at remote sites where there are SQL backups, we'll dump those backups into it to get them offsite, because it's mirrored to AWS.

We also have users with multi-protocol files. They run CE solvers and the results get transferred to Nasuni and then they can get to them from wherever they are.

How has it helped my organization?

Nasuni has replaced multiple data silos and toolsets with a single, global file system. Once the data is in Nasuni and the users are using it, we don't have to worry about updating Windows File Servers anymore. We don't have to worry about disparate methods of access, where people are asking, "Where is this file server? Why can't I get to it?" It makes operations easier.

And the ease of backups is even more important than that, knowing data is protected. We used to chase down file servers everywhere, but now we don't have to worry about that.

Another one of the biggest benefits is the resiliency. Nasuni means our users have more uptime. We have a lot of little plants and we would often hear from them, "Oh, the file server here is down." There might only be five guys there, but now that happens way less often. It just runs. The reliability, for the users, is big.

And the Continuous File Versioning means that recovery from ransomware would be way faster. Fortunately, we haven't had any ransomware attacks since bringing up Nasuni, but in the cases where we've had to restore files for people, it's so fast that we know that if there were a ransomware attack, it would be the same situation. Also, this feature has alleviated concerns about timely backups and restores. It's affected our operations by giving us more confidence that everything is protected.

In addition, the users are always ecstatic when we show them that they can get something back themselves and that they can go to the one from yesterday or a week ago. They love it.

Nasuni has helped to eliminate on-premises infrastructure and that has been a cost-leveler. The overall cost is lower.

But the biggest thing is that we don't have to worry about budget cycles so much anymore. Instead of having to deal with spending a million dollars every five years, it's just a monthly bill now. It just runs. In terms of cash flow, compared to buying fixed assets through a hardware refresh, it has made things a lot easier to predict. It also simplifies infrastructure purchasing and support requirements, lowering the cost and allowing us to centralize things more.

What is most valuable?

The most important feature is that things are backed up automatically in AWS. We have a lot of remote sites where there is a tiny server onsite and, in a lot of cases, we really don't have to back them up because the data is automatically copied to AWS. The cloud replication is the most useful functionality for us.

In terms of file storage capacity, it enables us to provide it anywhere it’s needed, on-demand, and without limits. We just tell the users it'll cost you a little bit for every file, and go for it. They don't have to control it anymore. That's very important because it makes budget cycles easier. We, in IT, don't have to get involved in that anymore. We hand it off and say, "Okay, you guys are getting a bill every month," and we don't have to think about it.

What needs improvement?

The performance monitoring could be improved.

For how long have I used the solution?

I have been using Nasuni for about 18 months.

What do I think about the stability of the solution?

We have a very good impression of the stability, so far.

What do I think about the scalability of the solution?

The scalability is also very good. We haven't hit any brick walls. Almost everybody in our company, and we have thousands of employees, uses it in some way. They might not know that they're using it, but their files are on it.

How are customer service and support?

The technical support is very good. It's definitely one of the better support teams that I've had to deal with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have a similar product. We used Windows plus VMware plus EMC storage. Now, we have a single server with a filer. It didn't really replace anything directly but you could say it replaced Windows File Servers.

How was the initial setup?

Deployment required two guys over a long period of time. At this point, we have five people who know it very well and maintain it.

There is a learning curve. The disadvantage is that it's a whole new thing. You can't interview for a Windows guy and then say, "Here you go. Take care of this file server." But once you know it, any one person can take care of way more data.

What was our ROI?

ROI is hard to talk about because it's apples to oranges. In some areas, we have definitely seen ROI. For example, in user productivity when they say, "I need this file from yesterday," and we can say, "We have it," as opposed to, "I'm sorry, all we have is last week," there is ROI. We have also seen it in terms of reducing backup licensing.

What's my experience with pricing, setup cost, and licensing?

Use Nasuni for a project. Pick a category, use it for that, and watch it for six months. Like a lot of cloud solutions, you don't really know what the ongoing costs of it, plus AWS, are. It's hard to determine what it will really cost you until you have used it and you see what the bills are. It's cheaper than a lot of alternatives but it's not cheap.

Which other solutions did I evaluate?

Years ago we looked at NetApp and one other solution. After the evaluation, those solutions just weren't quite ready. They didn't quite do everything we wanted done.

Then, about two years went by and we decided to do another round and we picked Nasuni. It seemed mature enough at that point and we haven't really compared it to anything else since then. It's done the job.

What other advice do I have?

If a colleague at another company said he had concerns about the solution's performance on the cloud, I would tell him that to achieve performance X, you can do it with less need for horsepower onsite with Nasuni. If you're replacing a solution, you don't generally need hardware upgrades to do it.

Overall, there isn't much missing from Nasuni. It's good stuff.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Director of Technical Strategy at a marketing services firm with 10,001+ employees
Real User
Jul 7, 2022
The continuous file versioning lets you do snapshots of up to five-minute increments
Pros and Cons
  • "It has the ability to do end-user recovery, or a user can simply contact an admin who can perform a recovery from the management console. The versioning has simplified everything. Now we don't have to worry about those components."
  • "Nasuni reduced our overall storage footprint at our sites by 70 to 80 percent."
  • "We've had some organizational changes that Nasuni has not been able to keep up with, mainly from a data or file system perspective. Moving a filer from one management console has been a challenge. It lacks the flexibility to move files in and out of the management console. We have six management consoles now, and we're constantly telling Nasuni, "Hey, please allow us to move a filer from management console A to B." They can't do that."

What is our primary use case?

We use Nasuni to provide local access to files with data stored in the cloud, so we don't have to worry about backups. It offers fast access to the data and supports multi-site configuration. Nasuni allows us to collaborate across five or six sites using the same data set.

We have probably 600 filers deployed predominantly on-site, and the rest are primarily on a public cloud. However, we still have 20 filers on a private cloud. We use Nasuni on Azure and AWS, but we mostly work on AWS and have Clever Safe for our private cloud. Nasuni supports everything, including Azure, VM, GCP, and private cloud. It works on any cloud that supports S3.

How has it helped my organization?

Nasuni allowed us to replace a significant number of Windows File Servers with a single global system, and it gives us on-demand file storage capacity. It's essential. On a scale of one to ten, I would say it's probably a nine in terms of importance to our operations.

We can also use it with VDI environments, which is somewhat important. It creates a centralized repository every VDI workstation can access. We don't have to worry about how we present storage on each one.

it's solid and does a great job from a management perspective. However, its data propagation was pretty low when we first started using it, especially for the multi-site capabilities. For example, if site A accessed data site B, it took a while for them to get the updated version of that same data. They have vastly sped up data propagation and improved snapshot performance. 

What is most valuable?

The most valuable feature is Nasuni's multi-site capabilities. Another beautiful thing about Nasuni is centralized management. We can see all our storage and manage it from a single pane of glass. It's definitely a lot better than Windows and NetApp. We have a bunch of NAS, so you have to manage each one as a separate silo. That was much more painful.

The continuous file versioning is top of the line. We can do snapshots of up to five-minute increments. The ransomware protection is also great, and we can roll back a version from any snapshot at any point in time. It has the ability to do end-user recovery, or a user can simply contact an admin who can perform a recovery from the management console. The versioning has simplified everything. Now we don't have to worry about those components.

What needs improvement?

We've had some organizational changes that Nasuni has not been able to keep up with, mainly from a data or file system perspective. Moving a filer from one management console has been a challenge. It lacks the flexibility to move files in and out of the management console. We have six management consoles now, and we're constantly telling Nasuni, "Hey, please allow us to move a filer from management console A to B." They can't do that.

I'd like to see Nasuni add the ability to search and access your data when your users are remote from the system. 

For how long have I used the solution?

We've had Nasuni for about eight years.

What do I think about the stability of the solution?

Nasuni is highly stable.

What do I think about the scalability of the solution?

Nasuni scales to what a single piece of hardware can scale to, and it allows multi-site functionality. However, it could get a little complicated in a scenario where I have an extreme concentration of users. Everyone in our company is using it, so it's around 80,000 users in roles across the board, from finance and creative to business and IT. 

How are customer service and support?

I rate Nasuni's support 10 out of 10. Their support is great. They not only help you with their solution but also often help with issues that aren't even related to them. For example, if an Active Directory server is having issues, they'll help point us to the solutions that help us from an agency perspective.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were predominantly using Windows File Servers. We mainly switched to Nasuni to increase our company's agility by enabling cloud-based storage utilization.

How was the initial setup?

It's straightforward we provisioned an S3 bucket and deploy a management console. You only need to deploy the filers after that. It took a couple of weeks to deploy and several years to finish migrating all of our data 

We did it everything in-house, and we have probably 20 people worldwide managing it, which is pretty modest compared to the solution's scale.

What was our ROI?

Nasuni reduces our expenditures and makes them much more predictable. We don't have to buy as much storage because we can scale up in the cloud if we have a spike in business. Nasuni reduced our overall storage footprint at our sites by 70 to 80 percent. The vast majority of our infrastructure isn't related to our file servers, but it has greatly reduced our need for file-server architecture.

In most cases, it enabled us to completely eliminate our backup architecture, which costs nearly as much as the primary storage. It simplifies everything because we don't have to worry about IOPs and storage. We just keep it all in the cloud. 

It also allowed collaborative features we never had before, so we didn't need to invest in a third-party solution.

What's my experience with pricing, setup cost, and licensing?

Nasuni is competitive with any other solution on the market. You have to pay for object storage and the cost of the backend object storage, which is where your data will actually reside. You also have to pay for filers and the hardware to run the filers themselves. However, those costs are pretty nominal compared to what we were previously paying in total storage.

Which other solutions did I evaluate?

We evaluated everything, including NetApp, Panzera, etc. We looked at 20-plus solutions, and Nasuni beat them all. The advantages include flexibility and fast access to files in branch offices while retaining a single source of truth for our storage in the cloud. It allows us to scale by putting as many filers on multiple sites as needed. 

One disadvantage is the strict rules on the filers. Also, it can only be managed from one NMC, and you can't change it. The lack of search has always been a major con for our company, too.

What other advice do I have?

I rate Nasuni 10 out of 10. The hybrid cloud concept is Nasuni's bread and butter. It's good for anyone who wants to migrate to the cloud but maintain fast local access to their storage. 

My advice to anyone deploying Nasuni is to study the best practices carefully, especially if you have a Macintosh workstation. It's important to follow them closely to avoid performance issues. Study the knowledge base articles to learn how to set your POS correctly and use adequately sized filers.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Infrastructure Architect at a energy/utilities company with 10,001+ employees
Real User
Top 5Leaderboard
Mar 30, 2022
Gives us a single storage platform for multiple regions, but takes time and work to configure
Pros and Cons
  • "Continuous File Versioning is one of the best features because it helps you to restore at any point in time. That means you don't have to worry about a ransomware attack. Even if that attack happens, you can restore all the data to five minutes ago and save everything."
  • "It is difficult to configure Nasuni. Adding a filer is an easy task, but deciding where to add them, how many to add, and what size to add takes a lot of time. I have to analyze my existing storage to understand how many users are going to access which folders. I have to design the Nasuni architecture accordingly."
  • "If you need performance with less latency, you should go with another solution."

What is our primary use case?

We are using it as shared storage so that our users can share data between multiple departments.

How has it helped my organization?

We used to have different storage platforms for different regions, but using Nasuni we can actually use one storage platform for our customers who are at different locations so that they can share data. We now have a single global file system. That is really important from both the financial and the maintenance perspectives. We don't need to engage multiple engineers when things are done by a single product.

And the Continuous File Versioning has enabled us to meet our SLAs with our customers. We can deploy snapshots as frequently as we want to match our SLAs.

What is most valuable?

Continuous File Versioning is one of the best features because it helps you to restore at any point in time. That means you don't have to worry about a ransomware attack. Even if that attack happens, you can restore all the data to five minutes ago and save everything. That restore feature is the most valuable. You can restore in seconds. 

Also, the ability for sharing between multiple regions is important.

What needs improvement?

Nasuni is not SOC 2 compliant and it needs to be.

Another issue, because it's a cache-based mechanism in the cloud, is that while it keeps some files in cache and some files in the cloud, it doesn't tell which files are in the cache.

In addition, there is no reporting feature available, so we have to generate manual reports of the folder utilization.

It also doesn't have monitoring solutions. They want to do the monitoring of Nasuni using TIV stack, but implementing that takes a lot of time. For every single new filer, I have to deploy the alerting dashboard.

For how long have I used the solution?

I've been using Nasuni for six months.

What do I think about the stability of the solution?

The stability is good. I have not seen any issues with its stability.

What do I think about the scalability of the solution?

It's scalable but it's not easy to scale. It's not that simple to manage because it involves size-wise expansion. If we have to add more customers, we have to deploy more filers and that takes time and is not that simple to do. You will end up having some overloaded filers and some filers without load. The scaling process is not good and they don't have any tools to help us scale, so it's trial and error.

It takes at least an hour or so to deploy a new filer, which is a really bad thing. Because it's on the cloud, you should be able to do it in five minutes, but that doesn't happen with Nasuni.

We are currently using it extensively. We have about 20 appliances and we are planning to deploy 10 more in the future.

How are customer service and support?

Customer support is good. Priority-two tickets and lower are handled by customer support via email. I have only had to use the email support so far.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using ZFS Storage but we replaced it with Nasuni. We switched because of the capacity constraints. We needed more capacity and there was a limitation with the ZFS Storage.

How was the initial setup?

It is difficult to configure Nasuni. Adding a filer is an easy task, but deciding where to add them, how many to add, and what size to add takes a lot of time. I have to analyze my existing storage to understand how many users are going to access which folders. I have to design the Nasuni architecture accordingly.

The initial deployment took four to five hours.

I had to deploy multiple Nasuni edge appliances onto the cloud, in the different regions, and then join them with Azure Blob Storage.

What about the implementation team?

We deployed it with the help of Nasuni employees.

What was our ROI?

We have only had Nasuni for six months so I cannot say that I have seen any cost savings. Even if it doesn't necessarily cost that much, the Azure Ultra Disks are costly.

What's my experience with pricing, setup cost, and licensing?

Nasuni pricing is average; it's not too high or too low.

Which other solutions did I evaluate?

We evaluated SoftNAS and Azure NetApp Files before opting for Nasuni.

The advantages of Nasuni are the cost and better restore capabilities when compared to the other products. The drawbacks of it are the implementation and designing of the architecture. 

What other advice do I have?

If you don't have multiple users or if performance is not a key for your deployment, go for Nasuni storage. In those circumstances it is good. But if you need performance with less latency, you should go with another solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Nasuni Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Nasuni Report and get advice and tips from experienced pros sharing their opinions.