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Shailender-Singh - PeerSpot reviewer
Consultant at HCL Technologies
Real User
Top 10Leaderboard
Continuous snapshots enable us to recover latest data, while cloud storage reduces footprint and costs
Pros and Cons
  • "Nasuni has the capability of taking a snapshot every five minutes. If a user has accidentally deleted their data, we can recover it from the snapshot and provide the latest data to the user. It's a really great feature, one that is not provided by other vendors."
  • "The only issue we face with Nasuni is from the performance perspective. Sometimes, when we deploy a Nasuni device, it doesn't meet our requirements. It's a capacity-planning issue."

What is our primary use case?

We are using it as a file share server. The solution is for CIFS and Windows file shares. We have boxes deployed in different environments, including on-prem and, in a few locations, it's in a virtual image.

We provide support to our customers and are currently managing more than 200 devices.

How has it helped my organization?

We use it at the global level and it supports a 360-degree view of the data.

It's also easy to deploy. Before, with hardware, it was not possible to deploy things as quickly, but because Nasuni is available in the cloud, as well as via a VDI image, you can deploy it quickly.

Another benefit is that our RPO and RTO are very much reduced. If a user has deleted something, we can provide the latest backup. For example, if they deleted something at 11 AM, we have the backup available from 10:55 AM.

It also helps eliminate on-premises infrastructure. All the data is stored in the cloud, either in block or S3, and that means you do not need large storage hardware in your data centers. You just need an internet connection to connect with the device. That will save costs on space, air conditioning, and power.

And it will reduce your capital cost, with only OpEx contributing to the costs.

What is most valuable?

The most valuable features are the

  • replication
  • snapshots.

Nasuni has the capability of taking a snapshot every five minutes. If a user has accidentally deleted their data, we can recover it from the snapshot and provide the latest data to the user. It's a really great feature, one that is not provided by other vendors.

The solution is very important for us because of these features, as well as because there is a cloud version, virtual image, and the physical box.

It also replaces multiple data toolsets with a single global file system.

Also, for provisioning file storage, because Nasuni is a cache device and doesn't store any data—all the data is stored in the cloud—you can provision as much as is needed, spinning up instances as they are required. That means that even if a customer has heavy data requests, we can fulfill them in less than 24 hours. We just spin up the instance, connect it, and it's available for use.

And for some users who are accessing data on-premises, we are able to provide file storage capacity for VDI environments.

Nasuni also has an embedded feature, an antivirus, which will automatically scan for issues with any file. If a file is infected, it will not be saved on the disk.

Access Anywhere is also a great feature, allowing you to access data from your mobile and from your desktop.

And suppose a disaster happens. Nasuni's metadata is available within 20 minutes, meaning you can deploy the new instance and map the data, copying the data from the cloud.

What needs improvement?

The only issue we face with Nasuni is from the performance perspective. Sometimes, when we deploy a Nasuni device, it doesn't meet our requirements. It's a capacity-planning issue.

Buyer's Guide
Nasuni
January 2025
Learn what your peers think about Nasuni. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

I have been working on Nasuni since 2018.

What do I think about the stability of the solution?

It's stable.

How are customer service and support?

Nasuni's support is very good. They provide solutions on a priority basis.

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to deploy, hardly taking an hour, on average, and requires minimal staff for both the deployment and management. A single person can easily manage it.

What was our ROI?

When we have migrated all of a customer's data to Nasuni, none have said that they had much ROI from their then-existing solution. Nasuni is a cheaper solution with good ROI compared to other solutions.

What's my experience with pricing, setup cost, and licensing?

Nasuni should provide small-scale licenses, like a 20 TB license. Currently, the smallest is a 30 TB license. Smaller-capacity licenses would be good for some users and help increase Nasuni's sales.

Which other solutions did I evaluate?

NetApp doesn't have the same features for managing devices, whereas from the Nasuni Management Console, you can manage multiple devices at the same time. The centralized management is a great feature.

The only disadvantage of Nasuni is due to the fact that all the data is in the cloud. Other devices, like Panzura, have the data in the cloud as well as local copies.

What other advice do I have?

If you're concerned about migration to the cloud, you can use Snowball to move the data to the cloud and then you can upload it to Nasuni. There are a lot of options available.

I can't think of any features that should be added to Nasuni. It's a good product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2128683 - PeerSpot reviewer
Infrastructure Project Manager at a tech consulting company with 5,001-10,000 employees
MSP
Offers redundancy and zero-touch operation, but privilege settings could be more granular
Pros and Cons
  • "One of Nasuni's best characteristics is its fully redundant system; we don't have to shift tapes or use other backup solutions. It's a good, full-featured product."
  • "The privilege settings need to be more granular, and alerts are an excellent example. If a user doesn't have access to them, they can't see them and access information such as what they may have done wrong, what's there, and when the last sync happened. However, the ability to view alerts also comes with permission to delete them, which is not good, so we need more customization options here."

What is our primary use case?

We use the solution for file sharing, redundancy, and restore features. 

Regarding cloud strategy, we use a bucket in the cloud, but it's all private, so nothing public hits it. We have elements including the bucket, a filer, and an MC component; it's all there but only accessible from within. Part of our strategy when deploying filers and locations is to ensure firewalls are set so that traffic never exits; it's technically the internet, but we use a private IP, so no data travels over.  

Nasuni hasn't replaced any other solutions; we use it side-by-side and implement it at new sites. We're an extensive organization, so we can't just replace tools; it would take a very long time, and the initiative would have to be of great importance. Much money and work would go into replacing products, including storage requirements, buying a filer and spooling it up, and all the associated activity across multiple sites.

How has it helped my organization?

It's relatively straightforward to configure the solution to support organizational changes; Nasuni provides the required TCP and UDP ports. The product has its requirements, but they're easy to meet. When we harden the tool, this gets harder, but the actual Nasuni conditions are manageable.  

What is most valuable?

The product has a lot of zero-touch operation, which is good; we don't have to intervene too much except for updates, which is somewhat annoying. 

One of Nasuni's best characteristics is its fully redundant system; we don't have to shift tapes or use other backup solutions. It's a good, full-featured product.

Nasuni enables us to provide file storage capacity anywhere it's needed, on-demand, and without limits, which is essential for a global file storage solution. 

The solution provides Continuous File Versioning, positively affecting our ability to recover from ransomware or a disaster. We can roll back using protected snapshots, and we may lose some data, but how much depends on when the snapshot was taken and what's affected by the event.  

Continuous File Versioning also positively impacts a user if they delete a file or a file becomes corrupted. We can resurrect the file any time after its creation, based on our policies. For example, every volume can have a different retention policy, with backup increments every ten minutes.  

What needs improvement?

Sometimes, there are too many updates; recently, Nasuni flagged a virus incorrectly, and there was an update to fix that. This is not good in a production environment, so the solution isn't as mature or stable as needed.

The privilege settings need to be more granular, and alerts are an excellent example. If a user doesn't have access to them, they can't see them and access information such as what they may have done wrong, what's there, and when the last sync happened. However, the ability to view alerts also comes with permission to delete them, which is not good, so we need more customization options here.  

There are a few little functions that Nasuni can do for us, but we can't do for ourselves, and it shouldn't be that way. We should be free to customize what we want, and Nasuni should provide the commands or a place in the GUI to do it.

For how long have I used the solution?

We've been using the solution for about a year. 

What do I think about the stability of the solution?

The solution is stable; the S3 bucket isn't going to break down, and we're on new servers running off a Linux kernel, so they shouldn't go down either. We have yet to experience any issues with the stability. 

What do I think about the scalability of the solution?

The product is very scalable. I do wish we could throw more master volume owners on one device, as it's limited to 16 or eight if it's user-facing.

How are customer service and support?

We contact customer support weekly, and the company representative who deals with us is excellent; he knows what he's talking about. They run through details with us and regularly teach us about the product. We can ask many questions, and Nasuni is more like an automatic transmission car than a manual, which is as it's supposed to be.

Which solution did I use previously and why did I switch?

Before Nasuni, we used traditional Microsoft tools and didn't necessarily switch. It's more of a slow upgrade process; we use Nasuni for all newer sites and will continue to do so going forward.

How was the initial setup?

The initial deployment is relatively straightforward; the only complexity comes from our internal rules around traffic flow and quality of service, but Nasuni itself has nothing to do with that. The server comes pre-configured, we do the volume, it's without glitches, and connecting to the NNC is fine.

The last two deployments I worked on took almost six months for a full deployment. It's important to remember we are a massive company, so much waiting is involved, and things take time. If someone wants to spool up a VM here, it could take months for that to happen; this is a very controlled environment, we can't afford mistakes, security is tight, and many checks and balances exist.

Which other solutions did I evaluate?

We evaluated other options, but I was not involved in the process. We looked at many products, including Commvault and online tools, as there are a lot of choices when it comes to backup and recovery, incremental backup, and file-sharing solutions. Ultimately, our requirement was for a product that could be solely internal and would not go over the internet, so Nasuni fit the bill.

What other advice do I have?

I rate the solution seven out of ten. 

Nasuni's analytics connector provides analytics, including what data is flowing. We can access that locally and in the cloud from wherever the filers are.

Regarding data protection, we use the solution's built-in antivirus but not exclusively; we also have other tools to scan the data. We have it as an extra layer of protection, but otherwise, secure files as we usually would.

We use Nasuni Access Anywhere, but we may not need it. As we use an SD-WAN solution, Nasuni tacked a CNAME on the device so we can access the shares. Therefore, we can use both of those.

Regarding simplicity of management, I'm not involved in the daily management, but I suspect it isn't as glitchy as Oracle ZFS. ZFS is horrible; it works, but good luck fixing it if it breaks. Nasuni is probably better because it's a newer platform built on a Linux kernel.

If we didn't have Nasuni, we would instead have some kind of file server, attached storage maybe with a RAID, and then push that to AWS in a blob or S3 bucket. We could do much of what Nasuni does in other ways, but it would be more complicated; it would be less clean and easy. Having a unified platform to handle everything is much better. Regarding hardware elimination, the solution doesn't really do that; we could eliminate the hardware, but that leads to other problems and is less cost-effective.  

In terms of cloud migration, I've done lift and shift projects, and I was more involved in the management side. I've also been involved in Azure projects, including AAD, hybrid AD, and some Intune rollouts.  

To a colleague at another company who has concerns about migration to the cloud and the solution's performance, I would say the performance is related to your WAN, hardware, and user demands; it's not the product that will limit you. Regarding the cloud concerns, your data is safer in the cloud; I've never heard of a company losing their data in an S3 bucket due to an Amazon mistake, for example.  

To those considering implementing the solution, I recommend you have your infrastructure properly set up before, depending on the security requirements. Putting the solution in a VLAN and the filer in a different VLAN is a consideration. I also recommend buying enough storage for future capacity, testing the data, and not skimping on storage; it's better to lean toward generosity here. For product-specific advice, I recommend being prepared for some learning; taking the time to learn how Nasuni works and how to support it post-deployment is essential. As with everything, it will take a little time, a few months or so, so be prepared for an investment of time and planning.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Nasuni
January 2025
Learn what your peers think about Nasuni. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Senior Server Analyst at McGough Construction
Real User
Easy to manage, offers on-premises to cloud data redundancy, provides good visibility of our data
Pros and Cons
  • "The most valuable feature is that we have redundancy in our data. It's nice to know that it is cached both locally on the filters, as well as stored on that cloud."
  • "Nasuni recently implemented a health system for filers. However, it needs better visibility because it lacks data and an explanation, or reasoning as to why a particular filer may be unhealthy."

What is our primary use case?

We have one physical filer on-premises and six virtual filers.

Our primary use case is as a NAS service, and we use it for all of our companywide drives. It contains home drives, department drives, file sharing, etc. All of our end-users put their data on these drives.

How has it helped my organization?

Nasuni offers us file storage capacity anywhere it's needed, on-demand, and without limits. We have not had any issues on the filers where we run out of cache space rapidly. This is important to us, especially at our remote offices where we are running virtual to filers. It's nice to know that there is enough storage there for end-users to download or cache as many files as they want, without filling up the filer and data being removed from the cache.

This product gives us a single platform with a 360-degree view of our file data. I can look at all of our data and I have the ability to recover all of our data from a single console. Navigating our data is fairly simplistic and as far as the end-users are involved, it's nice to know that they can share data across multiple filers.

Nasuni has not eliminated our need for on-premises infrastructure, but it has certainly reduced it. Our whole NAS environment is much simpler and easier as far as updating and upgrading OS versions of Nasuni. The main point is that the ease of use of the product is great.

What is most valuable?

The most valuable feature is that we have redundancy in our data. It's nice to know that it is cached both locally on the filters, as well as stored on that cloud.

We take snapshots every 15 minutes and it's nice to know that we have many versions of our data backed up.

What needs improvement?

Nasuni recently implemented a health system for filers. However, it needs better visibility because it lacks data and an explanation, or reasoning as to why a particular filer may be unhealthy. Similarly, when we receive an error on a snapshot, a little more detail as to what failed in the snapshot, and why, would be helpful. Essentially, on the learning side, there is some room for improvement.

For how long have I used the solution?

We began using Nasuni in the spring of 2017, just over four years ago.

What do I think about the stability of the solution?

This solution is very stable. Knock on wood, I don't think we've ever had any particular issues with our physical filer or with the virtual filers, and we've never really had any failures with our data not being available.

What do I think about the scalability of the solution?

With respect to scaling, it's very easy to increase or decrease as you like. We are a construction company and we do have a couple of Nasuni desktop-size filers that we have deployed to job sites a couple of times. When they are done with the job site, we've decommissioned the filers and implemented them at other job sites.

Overall, it's very easy to scale. We currently have seven filers and our license is set at 25 terabytes. This is something that I do see increasing because right now, we're at 23. When our license next renews, which may be in December, we may decide to increase it by five or ten terabytes. I don't foresee us increasing the number of filers, although that could always change.

How are customer service and technical support?

I work with the support fairly often and for the most part, it's pretty good. I have had a couple of instances where the technicians were not very reliable as far as waiting for them to get back to me. However, I won't say that they weren't helpful.

Overall, rating from a one to ten, I'd give them an eight or nine. Some of the technicians could be more responsive, which is an area for improvement in this regard.

Which solution did I use previously and why did I switch?

In our environment, Nasuni has helped to replace multiple servers with a single global file system. Our old environment consisted of between nine and twelve servers, and now we're down to seven. The number has not drastically decreased but it is a lot simpler to use.

Our previous environment was an HP LeftHand solution, and when I started with the company, I knew nothing about it. I was learning on the fly. It worked, but it was very difficult to update to the latest OS version. Or, if I had to implement new firmware or things like that, it was a lot more difficult.

The primary reason we switched from our previous NAS environment was that it was five or six years old. It was somewhat difficult to manage, especially when it came to updating the hardware and the software, et cetera. Nasuni just makes the whole process easier. Updating the actual virtual and physical server or filer is basically a one-click operation.

How was the initial setup?

The initial setup was pretty straightforward. I worked with a Nasuni technician on the initial setup and it was very clear when it came to moving our data from the existing NAS environment to the Nasuni environment.

The time it took for the actual setup of the filers was pretty short, but getting all of the data into the Nasuni environment took longer. That depended solely on our side, as we needed to work with all of our departments to get their data transferred over. In total, it probably took us between three and four months to complete. The bulk of this had nothing to do with Nasuni.

The strategy was simply to get off of our old NAS environment and get all of our department data moved over to Nasuni. At that point, we also had it stored in the cloud.

What about the implementation team?

There are two of us who maintain the environment, although it is primarily me. I have a coworker that will help occasionally when it comes to updating the filers in the environment. However, it is mainly me who takes care of it.

Which other solutions did I evaluate?

My manager at the time was the one who selected Nasuni and I wasn't part of the group that was selecting new environments or new products at the time. That was in the initial stages of my employment at the company.

That said, I don't remember us looking at a lot of other vendors when we were seeking to replace our NAS environment.

What other advice do I have?

We are currently running Nasuni version 9.0.7 and are waiting to upgrade to version 9.3.3. It's available, we just have not upgraded yet.

If I had a colleague in another company who had concerns about migration to the cloud and Nasuni's performance in that area, I would tell them that the migration from our NAS environment to Nasuni was quite simple. I used Robocopy to copy our data from the existing environment to Nasuni and it worked well. It was just a matter of copying the data to our physical filer and then it would automatically take snapshots and send them to the cloud. For me, overall, it was quite simple.

When we first started, they had a different migration tool and I don't think it worked as well as we wanted it to. They may now have a new tool that works better than Robocopy.

My advice for anybody who is considering this product is that it works great. It does what we need it to do and the process of administering it is very simple through the Nasuni Management Console. I would recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Infrastructure Manager at McLaren Construction Group PLC
Real User
Scales well, good support, and provides valuable insights about our data estate
Pros and Cons
  • "The most valuable feature is the simplicity of the backup and restore functions."
  • "One thing to consider is that Nasuni will have the same limitations that a traditional file storage solution will have, although that is because they are taking the place of a traditional architectural model. For example, Office 365 supports collaboration on documents such as Excel files and Word documents, but because Nasuni is a traditional file server, in that sense, it can't make use of that functionality."

What is our primary use case?

We need a traditional file server-type solution while reducing all of the complexities around the management of it.

How has it helped my organization?

Using Nasuni enables us to provide file storage capacity anywhere and on-demand, without limits, which is important to us because we're quite a distributed company and we have lots of different remote locations. We don't have enough storage to have a server on each site, so it's really beneficial that we have easily accessible, centralized storage. The bottom line is that it's easy for us to support lots of different remote users in one simple solution.

Nasuni gives us a single platform with a 360-degree view of our data, which is important so that we know the size of our estate and the amount of data that we hold. As a construction company, we have to retain data for 10 years, or sometimes more. This means that having a central platform that can control our data and ensure that it is intact, is extremely valuable for the way we do business.

Although we are using Nasuni in a cloud environment, it has not really affected the costs of our on-premises infrastructure. This is because we were relatively ahead of the curve, so our previous file solution was already in the cloud. However, it was just more complicated with multiple servers. They were Windows Servers that had to be managed by us. These have been reduced into two single devices but there is no change in terms of on-premises hardware.

What is most valuable?

The most valuable feature is the simplicity of the backup and restore functions.

The performance is good for everything from the backups to the file copies, to the mobility.

We use the continuous versioning feature and although we have not had to recover from a disaster, it has given us the confidence that if something like a ransomware incident should occur, we have the ability to restore to a previous safe version. We are also confident that we would have the technical solution and support to ensure that we do not have a bad experience or a negative impact on our business.

What needs improvement?

One thing to consider is that Nasuni will have the same limitations that a traditional file storage solution will have, although that is because they are taking the place of a traditional architectural model. For example, Office 365 supports collaboration on documents such as Excel files and Word documents, but because Nasuni is a traditional file server, in that sense, it can't make use of that functionality.

For how long have I used the solution?

I have been working with Nasuni for just over one year.

What do I think about the stability of the solution?

We have had no problems in terms of stability or availability.

The limitations to accessing file data in our environment are related to our networking, and it's not something that can necessarily be overcome when we have sites that are on 3G or 4G connections, that do not warrant having on-premises hardware. When those networks go down, that's where we will face limitations, but we've never had any limitations with regards to Nasuni itself. 

What do I think about the scalability of the solution?

With respect to being able to support organizational changes, it is very quick to expand and support new parts of our business. The infrastructure is already there and it's scalable. This means that creating new business units and storage for those business units is really quite simple, especially once you've documented the very few basic steps that you need to take to create a new file storage unit.

Being a construction company, I'm always told that our two biggest technical requirements are print and file. File is one of the biggest and most important technologies without our business and in that capacity, Nasuni is being used every day by everyone throughout the business.

At this point, we are fully using it for all of our data storage and as our data requirements grow, the data we input into Nasuni will grow.

In general, they have done a very good job of architecting the product, designing for scalability, and educating customers on how you can scale. To this end, I can't foresee any way that they could improve what they currently do.

How are customer service and technical support?

My experience with support was very positive. I had 24/7 support and there were moments when I had to contact them out of hours. The only negative experience when contacting out of hours was that they had a call handler, who wasn't able to put you straight through to a technical person. You had to wait for a call back before you can get support.

Overall, I would rate their support a nine out of ten.

Which solution did I use previously and why did I switch?

Prior to Nasuni, we had a traditional file server set up, and it included multiple servers. With Nasuni, it brings it all together into one solution. This consolidation helped to reduce and move some of the management overhead.

Compared to what we did before implementing Nasuni, it reduces the vast majority of management. With our traditional server, we had to do updates, including Windows updates, hardware repairs, and regular maintenance. We had to be concerned about running out of storage space and thus had to plan ahead to increase or replace hard drives or storage. We would also have to factor in other things such as an operating system upgrade, from Windows 2016 to Windows 2019. With Nasuni, we don't have to consider any of those management overheads. It's all self-contained in the way it's run and managed.

If our previous solution was managed well, backups and restores can be relatively smooth and simple, although that involves a fair amount of management. With Nasuni having such a powerful backup and restore functionality, we find all of the positives of an advanced backup and restore solution, but with very few of the management overhead negatives.

Continuous versioning helps to provide a good experience for our users in cases where they lose files or something becomes corrupted. Lots of users don't want or don't need to understand the technicalities behind the scenes. All they know is that if something gets deleted or just disappears, they want it returned. The value for us is really felt by IT in this case, when we can return those files to users confidently and quickly. That's where the real value comes in for us.

How was the initial setup?

The initial setup was very simple. We had lots of support directly from Nasuni.

Our deployment took approximately a month and a half to complete. The process began with building the infrastructure and then implementing it in the IT department. From there, our strategy was to start with the smaller departments and ramp up to the bigger departments with larger existing data storage requirements.

What about the implementation team?

Our in-house team was responsible for the implementation.

What was our ROI?

We have definitely seen a return on our investment. The old file infrastructure took lots of human intervention to maintain and expand and repair. One way that we've experienced a return on investment is that we haven't needed to hire additional staff. Furthermore, the current staff has been able to focus on different areas of the business.

Which other solutions did I evaluate?

I was not involved in the product investigation stage and am not aware of what other products were evaluated.

What other advice do I have?

Nasuni appears to be constantly releasing new features or new functionality which, although at this point we don't use, gives us a potential in the future to expand or improve our offering to the business.

If I had a colleague at another company that was concerned about migration to the cloud and Nasuni's performance, I would tell them that if they're happy with the architecture, being a traditional file server type of design, then I would fully endorse Nasuni as a product. In particular, for the ease of migration and the performance thereafter. 

We have definitely gained insight from using Nasuni. For example, understanding how big our estate is in terms of data is something that we didn't accurately know before. We also have insights into how quickly the data we store is growing.

My advice for anybody who is looking into implementing Nasuni would be that if you're currently using the traditional file server architecture, then this is definitely an improvement and reduces a lot of the complexities. If you are looking for a future-proof file storage solution, then you would need to consider things around how the new cloud files are being accessed or modified. For example, SharePoint, Google Docs, and Amazon WorkDocs are examples of things that require a different architecture.

Overall, our experience with Nasuni has been positive and it is difficult to say where it is that they can improve.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Head of IT Architecture at a wellness & fitness company with 1,001-5,000 employees
Real User
Reduced our IT risk related to RPO and RTO, enabling us to bring up infrastructure elsewhere very quickly
Pros and Cons
  • "The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice."
  • "Migration from existing systems, specifically StorSimple, could be improved, but that solution will be end-of-life by the end of the year. Also, the documentation could be more accessible."

What is our primary use case?

We have multiple physical locations and we had to find an alternative data repository so that we could transition from some legacy technology like Microsoft StorSimple. We needed a cloud-native solution that would be more cost-effective than some of the other vendors out there. We ended up going with Nasuni primarily for file server access for three locations within Australia.

How has it helped my organization?

Nasuni is helping us replace multiple data silos and toolsets with a single global file system. We are still in the transition stage for some of our locations. We're doing away with the Microsoft StorSimple services, which is being retired at the end of the year. We have an HPE Unity SAN at one of our locations, and because that used to store all the data, we have had to have backup technology to replicate it. We're doing away with both of them and simplifying our infrastructure in that location to accommodate just a small caching appliance. And there's an FTP capability that we're looking to investigate for some of our infrastructure components.

Also, we have reduced the IT risk in our recovery point objectives and recovery time objectives. In the event of a disaster, we're able to bring up the infrastructure in a different location very quickly. In addition, we can have access to this data in a site-survivability mode in our manufacturing area. That means that for a period of time, the data that's cached on those appliances will happily be used by that office, should the network become isolated from the internet.

Another benefit is that, compared to what we had before, from a dashboarding perspective, we get really good visibility within the Nasuni console. We also have much better assurances around the backups and the mechanisms assuring that the data is actually being securely stored, based on our rules, with various tools and backup solutions. There were many different places where we used to get that information and that just wasn't efficient.

One of our guiding principles, when it comes to architecture, is to ensure that we have immutable backups of all of our data. Historically, we were able to do that for everything except for our file servers. We still leveraged legacy capabilities for that. By moving to Nasuni, we were able to ensure that the backups are immutable and retained for a period of time without being impacted. That gives us assurance that, in the event of a ransomware attack, we're able not only to restore the data or make it accessible, but we're also able to provide a different mechanism for users to access the data in a disaster recovery scenario. That can be done by using the web interface rather than having to establish network connectivity.

Nasuni has also helped to eliminate on-premises infrastructure. We're simplifying the infrastructure we deploy and, as part of that process, we're able to then repurpose it. For example, we currently have SAN storage attached to the network and we had a couple of NAS appliances. We consolidated all of that into a virtualization stack that only has to store a minimal amount of caching data. That saves us hours a week from managing the backups and ensuring that they work. When we do restore testing, we only have to test a finite amount of data because it's one system working for many different areas. It's considerably easier. There was a little bit of a learning curve to understand how the new technology works, but the implementer helped us with that.

It has also decreased capital costs in the sense that we don't have to renew the purchasing of additional specific hardware for it. The last SAN storage appliance that we purchased cost $180,000 four and a half years ago, and it is coming up for retirement and decommissioning. Nasuni is not a complete replacement, as we'll be replacing that SAN with some virtualization infrastructure, but that will be co-shared and used by a number of different systems and applications. We're taking away a storage appliance, but adding more capacity and more processing power for use with more systems.

We effectively subscribe to the storage where that is saved. As a result, from a cash flow perspective, we're clearer. We're not having a large capital investment for the storage appliance. And we also have the assurance that it is considerably more redundant than what we used previously.

What is most valuable?

The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice. It also means, from a security-patching perspective, that we don't have to add any additional processes like managing a Windows Server or having agents on it. We can simply rebuild those or upgrade those agents.

The storage that we're deploying it to is in Azure, but one of the key features of Nasuni is the fact that we can actually change the location of that storage when it becomes cost-prohibited to have it in Azure, and we can find equally reliable but cost-effective places. A good example would be Wasabi storage services. They don't have regions in Australia, but should they get regions in Australia, they are considerably cheaper than what Azure, AWS, and GCP offer. We have that flexibility.

Nasuni also provides file storage capacity anywhere it's needed on-demand and without any limits. What we've found is that a lot of our storage is dormant and not actively used. Nasuni gives us really good insights into the usage of the data and enables us to store that data in an immutable secured location. The flexibility is there and the level of data that we can send to it is exceptionally high. The importance of this feature is about a six out of 10 for us. That's because our volume of data is actually decreasing year-on-year, specifically in those types of data repositories. We are exponentially growing on data stored in cloud services, like Dropbox, OneDrive, SharePoint, and Teams, but that's a different technology stack.

What needs improvement?

Migration from existing systems, specifically StorSimple, could be improved, but that solution will be end-of-life by the end of the year. 

Also, the documentation could be more accessible.

It's a pretty good product, overall. It's hard to find something specific that they really have to focus on.

For how long have I used the solution?

I have been using Nasuni for a couple of months.

What do I think about the stability of the solution?

So far, we've had no problems with its stability.

What do I think about the scalability of the solution?

We're assessing whether we're going to deploy it throughout Asia as well. But strategically, we're moving away from this type of storage. We're looking to leverage more cloud-based collaborative storage. The primary reason is that we don't have the necessary use cases for really large storage connectivity, like CAD or design drawings. Our usage of Nasuni will actually become lower and lower over time as we transition business processes.

How are customer service and support?

Their tech support is quite busy at the moment with everyone trying to outsource storage. We can give them a little bit of leniency on that.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had a risk around an end-of-life technology and we brought in Nasuni and we transitioned to it within a week and a half.

How was the initial setup?

The initial setup was straightforward. The biggest thing that we had to focus on was transitioning our existing snapshot backups. They definitely had some guidance on how to do that and that helped. The technology side was straightforward. Some of the business decisions that we had to make were more complex. For example, how comfortable were we in keeping some of the data that we had in our old system and getting rid of some of the other data?

Compared to what we used to have, this solution is significantly simpler. The deployment of the caching appliances is very easy, as is redeploying them. From an infrastructure perspective, that's quite straightforward. We don't have the hardware appliances, but I believe they are equally easy to manage.

Our deployment is a combination. In one location it's on-premises, but it's in a virtualized environment. We are deploying components in our core data center, which is a co-lo with our virtualization infrastructure.

What other advice do I have?

While a 360-degree view is going to be a stretch, it does allow us to have all of our file repositories centrally managed in one administrative console. It doesn't cater to data classifications and data loss prevention, but from an object storage point of view and a management perspective, it definitely works.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer1822371 - PeerSpot reviewer
Infrastructure Architect at a tech services company with 10,001+ employees
Real User
Gives us a single storage platform for multiple regions, but takes time and work to configure
Pros and Cons
  • "Continuous File Versioning is one of the best features because it helps you to restore at any point in time. That means you don't have to worry about a ransomware attack. Even if that attack happens, you can restore all the data to five minutes ago and save everything."
  • "It is difficult to configure Nasuni. Adding a filer is an easy task, but deciding where to add them, how many to add, and what size to add takes a lot of time. I have to analyze my existing storage to understand how many users are going to access which folders. I have to design the Nasuni architecture accordingly."

What is our primary use case?

We are using it as shared storage so that our users can share data between multiple departments.

How has it helped my organization?

We used to have different storage platforms for different regions, but using Nasuni we can actually use one storage platform for our customers who are at different locations so that they can share data. We now have a single global file system. That is really important from both the financial and the maintenance perspectives. We don't need to engage multiple engineers when things are done by a single product.

And the Continuous File Versioning has enabled us to meet our SLAs with our customers. We can deploy snapshots as frequently as we want to match our SLAs.

What is most valuable?

Continuous File Versioning is one of the best features because it helps you to restore at any point in time. That means you don't have to worry about a ransomware attack. Even if that attack happens, you can restore all the data to five minutes ago and save everything. That restore feature is the most valuable. You can restore in seconds. 

Also, the ability for sharing between multiple regions is important.

What needs improvement?

Nasuni is not SOC 2 compliant and it needs to be.

Another issue, because it's a cache-based mechanism in the cloud, is that while it keeps some files in cache and some files in the cloud, it doesn't tell which files are in the cache.

In addition, there is no reporting feature available, so we have to generate manual reports of the folder utilization.

It also doesn't have monitoring solutions. They want to do the monitoring of Nasuni using TIV stack, but implementing that takes a lot of time. For every single new filer, I have to deploy the alerting dashboard.

For how long have I used the solution?

I've been using Nasuni for six months.

What do I think about the stability of the solution?

The stability is good. I have not seen any issues with its stability.

What do I think about the scalability of the solution?

It's scalable but it's not easy to scale. It's not that simple to manage because it involves size-wise expansion. If we have to add more customers, we have to deploy more filers and that takes time and is not that simple to do. You will end up having some overloaded filers and some filers without load. The scaling process is not good and they don't have any tools to help us scale, so it's trial and error.

It takes at least an hour or so to deploy a new filer, which is a really bad thing. Because it's on the cloud, you should be able to do it in five minutes, but that doesn't happen with Nasuni.

We are currently using it extensively. We have about 20 appliances and we are planning to deploy 10 more in the future.

How are customer service and support?

Customer support is good. Priority-two tickets and lower are handled by customer support via email. I have only had to use the email support so far.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using ZFS Storage but we replaced it with Nasuni. We switched because of the capacity constraints. We needed more capacity and there was a limitation with the ZFS Storage.

How was the initial setup?

It is difficult to configure Nasuni. Adding a filer is an easy task, but deciding where to add them, how many to add, and what size to add takes a lot of time. I have to analyze my existing storage to understand how many users are going to access which folders. I have to design the Nasuni architecture accordingly.

The initial deployment took four to five hours.

I had to deploy multiple Nasuni edge appliances onto the cloud, in the different regions, and then join them with Azure Blob Storage.

What about the implementation team?

We deployed it with the help of Nasuni employees.

What was our ROI?

We have only had Nasuni for six months so I cannot say that I have seen any cost savings. Even if it doesn't necessarily cost that much, the Azure Ultra Disks are costly.

What's my experience with pricing, setup cost, and licensing?

Nasuni pricing is average; it's not too high or too low.

Which other solutions did I evaluate?

We evaluated SoftNAS and Azure NetApp Files before opting for Nasuni.

The advantages of Nasuni are the cost and better restore capabilities when compared to the other products. The drawbacks of it are the implementation and designing of the architecture. 

What other advice do I have?

If you don't have multiple users or if performance is not a key for your deployment, go for Nasuni storage. In those circumstances it is good. But if you need performance with less latency, you should go with another solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer1661526 - PeerSpot reviewer
Global Business Information Security Officer at a marketing services firm with 10,001+ employees
Real User
Simple to manage, secure, and provides a single point of connectivity to our cloud storage
Pros and Cons
  • "We use Nasuni's continuous file versioning feature and it fully protects us. With the ability to version files and have continuous recovery, it helps in terms of resiliency. If we have an incident then we would be able to easily recover from it by using the technology."
  • "We would like to have a user desktop agent to help improve the end-user experience."

What is our primary use case?

We primarily use Nasuni as a file server. It is an enterprise cloud gateway.

How has it helped my organization?

Nasuni has helped to replace multiple data silos with a single global file system. Through digital transformation, Nasuni has helped us centralize and then normalize one solution for all, rather than having silos everywhere. This is important primarily when it comes to information security. This is my concern because I'm the global business information security officer for the company. Nasuni provides us and our clients with some assurance that we can secure the data properly, in addition to having resiliency.

This product provides a single platform with a 360-degree view of our data, which is important to us because, with all of the regulations introduced in the world, such as GDPR, we need visibility of the data. Nowadays, one of the most important things is having visibility of your data and being able to classify it properly. You need to be able to secure it. You also need to know exactly where it is because regulators and clients have the option to audit us if they decide. Without knowledge of where our data is, we can easily fall victim to a hacker or have issues with regulators. 

Nasuni enables us to provide file storage capacity anywhere it's needed, on-demand, and without limits, although it's subject to licensing.

With the help of Nasuni, we have been able to reduce our on-premises infrastructure. This includes both virtual and physical infrastructure. We have been able to do so because it consolidates storage into one appliance, which is connected to the cloud.

What is most valuable?

The most valuable feature is that it provides single-point connectivity to our cloud storage and at the same time, it helps to keep our data secure.

Nasuni is fairly simple to manage and there haven't been many issues with it. In comparison to any other solutions that we are using, it was a big difference. It is significantly better than our previous solutions, in terms of providing a simple, high-level overview.

We use Nasuni's continuous file versioning feature and it fully protects us. With the ability to version files and have continuous recovery, it helps in terms of resiliency. If we have an incident then we would be able to easily recover from it by using the technology.

If a user accidentally deletes a file or one becomes corrupted, the continuous file versioning allows us to easily recover it. It has significantly improved our ability to recover files and in that space, it has helped us to improve our restorative IT operations. We have been able to take away legacy solutions and bring backups to the next level.

What needs improvement?

We would like to have a user desktop agent to help improve the end-user experience. They had a legacy agent but do not currently have the capability. This is something that we have been working with Nasuni on and are looking forward to.

For how long have I used the solution?

We have been using Nasuni for between five and seven years.

What do I think about the stability of the solution?

We use it quite extensively, globally within the organization, and stability-wise, we have not had many problems. The earlier versions did present some issues but as new updates were released, it was improved and all of the issues were rectified. 

What do I think about the scalability of the solution?

The solution is highly scalable.

The technology is easy to deploy. It's easy to scale in terms of connecting all of the Nasuni Cloud Gateways. It's self-explanatory.

How are customer service and support?

Nasuni as a supplier is pretty responsive and provides us with all of the support we need. They have helped to resolve any issues that were occurring, pretty quickly.

There have been small shortcomings with support so it isn't perfect, although I don't think that any supplier I have dealt with has support that I would rate a ten out of ten. Ours involved the crossing of timezones.

Which solution did I use previously and why did I switch?

Prior to this solution, between five and ten years ago, everyone was using physical appliances including physical servers. Everyone started shifting to the cloud and as we began to do the same, we found that Nasuni was the ideal solution.

We came up with a cloud-first strategy and started moving to the Cloud. With this, and because of our security and compliance requirements, it was the solution to implement at the time. This is why we chose it.

How was the initial setup?

Implementing Nasuni was quite easy and it was not difficult to make the transition from our previous system. There were some challenges initially but they were resolved. We still work with Nasuni if there are any problems, but we don't have very many issues.

Overall, the implementation was quite straightforward and it was completed in a couple of months. Our strategy included migrating a lot of data to the cloud and it took a while because of the upload speeds.

What about the implementation team?

The implementation was done in-house. We had the entire operations team involved. The executive technology people were involved as well, working with Nasuni. It was a sizable group of people involved in the implementation. 

Which other solutions did I evaluate?

We evaluated other options prior to implementing Nasuni. As the CSO, I can't speak to all of the reasons that we chose it. However, from a security point of view, it was the best solution at the time.

What other advice do I have?

If one of my colleagues at another company had concerns about the migration to the cloud and the solution's performance then I would say that each solution has its own challenges. With Nasuni, it was quite smooth for us. There were some teething issues but that was at the beginning. When we first started with Nasuni, it was a very new product and we had some problems. At this stage, I am very confident that it wouldn't be a problem to migrate to the platform and use it.

In summary, this is a good product but there are still aspects that can be developed. An example is the desktop agent for users. Things can always be improved and made a little bit better.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer1656057 - PeerSpot reviewer
SA at a manufacturing company with 5,001-10,000 employees
Real User
Makes consistent field data available almost immediately to all our users in multiple locations
Pros and Cons
  • "The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data."
  • "I would like to see improvement in the training Nasuni provides. Compared to some of the other vendors out there, like Microsoft, where you can find how-to videos, Nasuni only has a lot of PDF documents that you have to go hunting for. It's workable, it certainly isn't a problem, but video walkthroughs would always be helpful."

What is our primary use case?

We use it for a couple of business units that need to quickly transfer data from the field to our offices. They run tests in the field and then they have to get that data uploaded quickly. They connect to the filers in our cloud, and that allows the data to snapshot across to all the Nasuni environments within our organization.

It's deployed through a combination of on-prem and cloud. It's more of a platform as a service or infrastructure as a service because we have hardware appliances that connect to our Azure infrastructure in the cloud.

How has it helped my organization?

When our field techs collect data from the units they're inspecting, that data is being uploaded and made visible on-demand. The way we're configured, those snapshots commit every five minutes. Within a five-minute window, based on bandwidth, that data will be available to any of the business units that are looking for it at our various locations.

Nasuni has definitely simplified our data management. Before we implemented it, we were struggling to figure out how to get data to different locations. It was a challenge. But the unified file system turned that into a very straightforward process. Everybody uploads their data to that directory structure and the data becomes available for everybody in all our locations.

Thankfully, we've never had a ransom attack, but the fact that we can restore data within that five-minute window, after each snapshot, has been extremely helpful. The continuous file versioning also makes recovery of a deleted file a very straightforward process through the NMC, the Nasuni Management  Console. One of the server administrators for Nasuni follows a few quick steps to restore that file. We've had to do that several times, and it has been a very straightforward process.

In addition, the snapshotting, which is our backup, has made Nasuni extremely easy when it comes to maintenance. It's a set-and-forget type of operation. With that snapshot continually running and always capturing the latest data, it's providing a backup at that point. It's very straightforward in terms of the impact on our IT.

What is most valuable?

The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data. When it's uploaded to Nasuni and it's snapshotted out to all locations, each one does something specific with that data. It has to be consistent across the board, with multiple people accessing it. We have to make sure that everybody's on the same page.

What needs improvement?

I would like to see improvement in the training Nasuni provides. Compared to some of the other vendors out there, like Microsoft, where you can find how-to videos, Nasuni only has a lot of PDF documents that you have to go hunting for. It's workable, it certainly isn't a problem, but video walkthroughs would always be helpful. Microsoft offers that a lot for its infrastructure.

For how long have I used the solution?

We've been using Nasuni for about six years.

What do I think about the stability of the solution?

Early on, there were some concerns, but over the last couple of years, the stability has been flawless.

What do I think about the scalability of the solution?

It seems that if we were to have to scale out, it would be a very straightforward and simple process.

We have a couple of hundred technicians who connect to Nasuni, and on our engineering team there are 30 to 40 people who are retrieving and relying on the data that's coming in.

In terms of maintenance of the solution, it's taken care of by our infrastructure team that consists of three to four members of our IT team, but it does not require full-time attention. They handle administrative duties, assigning access to folders and directories. It uses Microsoft's NTFS permissioning and they add members to the group. It's not really Nasuni maintenance, it's actually the directory structure that makes up the day-to-day maintenance. There is also quarterly maintenance when we provide software and security updates, and that's a very straightforward process.

We have no plans at this time to increase our usage of Nasuni, but the potential is always there. It really has served its purpose in our particular use case scenario.

How are customer service and support?

Over the later years, I would definitely give their tech support a nine or a 10 out 10, as they've been responsive. Early on, when we were implementing, it was a little bit of a challenge, but in recent years, which is what matters, they have been excellent.

Which solution did I use previously and why did I switch?

We didn't use a solution before Nasuni. We just had a legacy file system, legacy Windows Servers on a standard network.

How was the initial setup?

The initial setup was straightforward, but we had the assistance of a product specialist that they assigned. They held our hand through the whole implementation process. It could have been complex, but the product specialist came out and gathered our requirements and made the whole process very straightforward. They walked us through the whole implementation process, including how to set a filer up and the proper way to configure our file system for our scenario.

The configuration portion was very straightforward. After shipping out the filers to each of the locations and getting the hardware set up, the configuration process took just a few days. But the process took a bit of time because we were transferring large amounts of data from our legacy systems over to Nasuni. That wasn't really a Nasuni issue, it was a bandwidth issue with the amount of data that had to be transferred. That ended up taking closer to a month but through no fault of Nasuni.

Our implementation strategy was to move all data from the legacy system over to the Nasuni system. We then had to train all of our technicians on how to use that system. It was a straight cut-over from legacy to Nasuni.

What's my experience with pricing, setup cost, and licensing?

Licensing for the data is something that is handled on a yearly basis. Pricing is calculated per the number of terabytes to be utilized with Nasuni. We're in the 60 terabyte range. We have to keep in mind our cloud storage costs. Although that's unrelated to Nasuni, Nasuni consumes cloud resources.

There are no costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

The original business unit did do some investigations but I don't know which products they looked at. When Nasuni offered to do a pilot, they ran through a pilot with it. I don't think the other vendors ever got that far with us. Nasuni stood out as soon as the pilot was kicked off.

What other advice do I have?

Get together with a product specialist, as we did, so they can walk you through the process based on your use case scenario. That's what they did when implementing it for us, which made it very easy. There is no way we would have been able to configure this on our own, without that support at the very beginning. It's a completely different type of technology. But they handled it and performed the knowledge transfer very well and it was easy to take over supporting it once it was working.

We haven't really had to use Nasuni's on-demand abilities. We renew our storage capacity once a year for a fixed price. We're not continuously changing that. We have to contact Nasuni and get an estimate on any price increase for additional demand.

We've been running in the same configuration the entire time, but if we had to make any changes it would be very fairly straightforward. It's all done within a central management console that communicates to all the hardware appliances and filers in the cloud.

And while Nasuni has not eliminated on-premises infrastructure for us, because we use hardware filers, it has the potential to do so. We have to have our data in the data center to create that local experience for the end-user. If we were to push those filers up into the cloud, we'd be looking at more latency, perhaps, due to network connections. We're using their hardware appliances by design, as opposed to putting them in the cloud, as we're dealing with very large files.

What I would tell a colleague at another company who has concerns about migration to the cloud and about Nasuni's performance is that Nasuni is straightforward. Once you get migrated over to Nasuni and get your data in place, it's a very easy, very secure process to maintain that data, as opposed to having to run different backup agents for particular servers. I would also say that you've got the unified file system, which allows all users at different locations to see the same data, and that is very difficult to do with a Microsoft system. And the snapshot technology is very reliable and very simple. Once it's configured, you can pretty much set it and forget it, with just some basic monitoring of it.

Overall, it has been straightforward and we're very pleased with the Nasuni system. I would definitely give it a high rating.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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