Nasuni Reviews

Customers have reported positive ROI from Nasuni compared to their previous solutions. They have seen cost savings, reduction in labor hours, decreased capital costs, and increased business agility. Nasuni has helped eliminate on-premises infrastructure, reduce backup licensing, and simplify storage management. It has also improved productivity, reduced labor costs, and provided reliable performance. Some customers have seen qualitative ROI in terms of workflow improvement and time savings.

The reviews indicate that Nasuni's pricing is generally fair and reasonable. Some users suggest that smaller-scale licenses, such as a 20 TB license, would be beneficial. The cost of Nasuni is considered stable and straightforward, making it easy to budget for. While there are cheaper storage options available, Nasuni is seen as offering value for the functionality it provides, including security, encryption, reporting, and scaling. The licensing is negotiated and billed annually per terabyte, with no additional charges for features or add-ons. It is important to understand the data retention requirements and the associated costs, including storage in the cloud and outgoing data charges. Nasuni offers flexibility in choosing the cloud platform for storing snapshot history, which can impact costs.

• "The pricing is fair. It's an enterprise-level solution so it's not inexpensive... The cost is pretty stable year over year."
• "Nasuni should provide small-scale licenses, like a 20 TB license. Currently, the smallest is a 30 TB license."
• "There are cheaper forms of storage, but Nasuni is fairly priced for the functionality it offers. I can get basic file shares provisioned in Azure and pay for the storage and the CPU. The overall cost would be much less than Nasuni, but I would need to build the management console and encryption process, so it would cost a lot to develop that kind of functionality."

The primary use case of Nasuni, according to the reviews, is as a file share server and storage solution. It is used for CIFS and Windows file shares, allowing users to store and retrieve files. It is used by various departments such as HR, finance, and legal, as well as remote workers who access files through VPN. Nasuni replaces old file-sharing systems and is used for managing application-related files, including reports, documents, and snapshots. It is also used for data offloading and collaboration between different offices and locations. Nasuni is deployed both on-premises and in the cloud, with cloud providers such as AWS and Azure. It provides fast access to data and supports multi-site configurations. Overall, Nasuni is used to facilitate file sharing, collaboration, redundancy, and data storage across different departments and locations.

Customers have generally had positive experiences with Nasuni's customer service and support. The support team is described as helpful, excellent, and proactive. They prioritize providing solutions and are responsive to inquiries, often responding within a few hours. Customers appreciate that Nasuni's support team works with them until the problem is resolved, rather than just pointing them to documentation. Some customers mention having regular contact with an account manager who helps escalate tickets or connects them with engineers for clear answers. There are a few mentions of slower response times and the need for quicker support, but overall, Nasuni's support is highly rated by customers.

The initial setup for Nasuni varied in complexity and duration based on different factors such as the size of the organization, the amount of data being migrated, and the level of assistance from Nasuni. Overall, the setup process was described as easy, straightforward, and relatively simple. Some users mentioned that they received support and guidance from Nasuni, which made the implementation smoother. The deployment timeframe ranged from a few hours to several months, depending on the specific circumstances. Some users mentioned that the setup involved configuration decisions and consultation with various teams. Bandwidth limitations and data transfer also impacted the duration of the deployment. Despite some initial challenges, users generally found Nasuni to be a user-friendly solution that required minimal resources to maintain after deployment.

The scalability of Nasuni's solution is highly praised by users. Many users mention that the solution is very scalable and can handle a growing number of users and data. Users highlight that they have been able to easily scale the system and add more storage as needed. Some users mention that they have thousands of employees using Nasuni and have not encountered any limitations in terms of scalability. However, there are a few users who mention that scaling can be a bit complex and time-consuming, requiring the deployment of additional filers.

The solution of Nasuni is highly stable and reliable. Users have not experienced any significant issues with stability, and it is considered a robust enterprise-level solution. Any outages that have occurred were typically due to network infrastructure failures or local power outages, not a fault of Nasuni. The S3 bucket and servers running on a Linux kernel provide additional stability. Users have not encountered any downtime during global deployment and have a positive impression of the solution's stability. Regular upgrades from Nasuni ensure that the product is up to date and efficient. Overall, Nasuni is praised for its stability, ease of maintenance, and solid performance. The solution has improved over time, and any concerns in the early stages were resolved through updates. While there have been occasional issues after upgrades, the stability has remained strong for most users. The solution is rated highly for its stability, with minimal downtime and excellent uptime. It is considered a reliable and stable product that meets the needs of users. Users have confidence in Nasuni's stability and the availability of their data. While there are a few negative comments about stability, the majority of reviews highlight Nasuni's stability as a key strength.