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LeadStord24a - PeerSpot reviewer
Lead Storage Operations at Autodesk, Inc.
Real User
It has a fair amount of visibility into what is happening
Pros and Cons
  • "If you have a fair amount of experience with NetApp, you can work on it very easily."
  • "When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."

What is our primary use case?

The primary use case of NetApp in our company is providing NAS services. This includes both CIFS and NFS.

I have been working with ONTAP for five years. So, I started with NetApp ONTAP 7-Mode, and now, I'm working on NetApp ONTAP C-mode. My familiarity and skill with this product is quite good.

Autodesk has been using this product for more than five years. 

What is most valuable?

The most valuable feature of Data ONTAP is it's very user-friendly, It gives the administrator or engineer a lot of scope to look into the locks. It has a fair amount of visibility into what is happening. We do not have to depend on the support all the time. 

If you have a fair amount of experience with NetApp, you can work on it very easily.

What needs improvement?

NetApp could certainly improve on the support side. They do not need to improve so much on the product side for now, because we have procured a high end system.

For how long have I used the solution?

More than five years.
Buyer's Guide
NetApp Cloud Volumes ONTAP
November 2024
Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

Stability is quite good. However, when it comes to bugs, this is where we are taking a hit. We have ended up in situation where new releases of the ONTAP create an issue in our current infrastructure. We either need to go back or find a solution to fix the bug created by the bug. This is the issue that we face now.

We are not putting a lot of stress on our environment, about a five out of ten.

What do I think about the scalability of the solution?

The scalability of NetApp is good. In NetApp, we have close to three petabytes of data.

We cannot compare the scalability of the on-premise solution with the cloud solution because cloud works in a different way from the on-premise version. 

When it comes to the logical partitions, the scalability is fine. Though, after a set time limit, you need to procure physical boxes to increase your storage capacity.

How are customer service and support?

I would rate the technical support as a five out of ten.

When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions. We don't reach out to support without doing our initial troubleshooting. After, our initial troubleshooting, we find something, then we reach out for support. Once we reach out to support, support takes us back to the same basic level of troubleshooting, which takes away some time in urgent cases. This is where NetApp support should create an improvement plan.

Which other solutions did I evaluate?

We did not consider anyone else for NAS.

What other advice do I have?

NetApp is a user-friendly solution. I would recommend it to colleagues, because of its user-friendliness for implementation and running your operations.

I use the on-premise version of this product.

Our company is in the transition to the cloud. We are focused on cloud solutions going forward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1223592 - PeerSpot reviewer
Pre-sales SE at a computer software company with 1,001-5,000 employees
MSP
A good DR solution that saved money over replacing an end-of-life on-premises deployment
Pros and Cons
  • "The stability has been really good."
  • "NetApp CVO needs to have more exposure and mature further before it will have greater acceptance."

What is our primary use case?

The primary use case for our customer is disaster recovery. They had an array that was reaching end-of-life, and they were trying to decide whether to go with a refreshed new array on-premises or go with CVO in a cloud. The chose the latter.

How has it helped my organization?

Our customer is a large organization that has just merged with several other organizations, so they have a lot going on. It was important for them that the time to market was very short, so they needed to deploy fast and get it set up with minimal impact to the business and their IT staff.

Our customer does not use the inline encryption using SnapMirror.

This business is only using file access and no block access. NetApp provides much of their file access across their infrastructure, so this being a DR solution allowed them to have the tertiary copy.

They use Snapshots and I believe they use clones, as well, but I do not have any specific data.

Currently, they are only using AWS, but they certainly are looking at alternatives to save money.

The data footprint in the cloud has expanded since the implementation.

Using NetApp CVO has definitely reduced our customer's overall spend. However, I think that their cloud costs have probably gone up a little bit.

They do not make use of the functionality to move data between hyperscalers and their on-premises environment.

What is most valuable?

Our customer finds SnapMirror to be valuable.

What needs improvement?

NetApp CVO needs to have more exposure and mature further before it will have greater acceptance.

For how long have I used the solution?

This solution has been deployed at our customer's site for about three months.

What do I think about the stability of the solution?

The stability has been really good. It has only been deployed for about three months, but they have had no issue so far.

What do I think about the scalability of the solution?

Scalability is very good. If they need to expand then that is one of the features of this solution, easy expansion. We haven't seen any issues there. They haven't expanded it yet, but certainly, the functionality exists.

Which solution did I use previously and why did I switch?

Our customer was previously a NetApp shop, and they were already familiar with SnapMirror, so upgrading to the current solution was a no-brainer. They saved money and have the same functionality.

How was the initial setup?

The initial setup is straightforward and easy, with no learning curve involved.

What about the implementation team?

The NetApp Cloud Manager works well, and the customers are happy with it.

What was our ROI?

Our customer has not specifically seen ROI. However, they did a calculation that showed they saved money by not buying another on-premises solution. So, there is some return on investment there, I would say, or a TCO saving at least.

Which other solutions did I evaluate?

The customer was happy with NetApp and did not look at any alternatives.

What other advice do I have?

My advice to anybody who is researching this type of solution is to definitely take a look at NetApp for all of the cloud-specific products that are out there now. I think that NetApp is definitely a leader when it comes to the cloud approach, especially compared to other storage vendors like Pure. Pure is definitely playing catch-up to NetApp.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
NetApp Cloud Volumes ONTAP
November 2024
Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Project Development Coordinator at ALIMENTOS ITALIA
Real User
One of the features of this tool is the ease of use

What is our primary use case?

The tool integrates very well the contents that are deployed there. Each aspect is well structured and responsibly what allows it to advance and achieve success. 

How has it helped my organization?

This tool allows working with clean and safe servers. We made a complement and therefore we made progress in optimizing each launch platform in a matter of days.

What is most valuable?

One of the features of this tool is the ease of use, in addition to the control access and the dynamics with which it is structured.

What needs improvement?

It does not have tutorials in languages such as French, German, Spanish. Adding these options would improve the support service of NetApp Cloud Volumes ONTAP.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AwsArchi57bf - PeerSpot reviewer
AWS Architect at a manufacturing company with 10,001+ employees
Real User
It is a stable product that is easy to use
Pros and Cons
  • "The most valuable feature is the ease of file storage."
  • "The data tiering needs improvement. E.g., moving hard data to faster disks."

What is our primary use case?

We use it for file storage.

It is mainly being used with our Windows environment.

What is most valuable?

  • Ease of file storage.
  • Ease of use.

What needs improvement?

The data tiering needs improvement. E.g., moving hard data to faster disks.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is pretty stable. We do not put too much stress on it (about 45 percent).

What do I think about the scalability of the solution?

The scalability is very good. Our environment is 25TBs.

How is customer service and technical support?

I have not used NetApp's technical support.

What's my experience with pricing, setup cost, and licensing?

Purchasing through the AWS Marketplace was good, but it was a test system, not a real purchase. 

We went through the AWS Marketplace because we were testing the product and have not evaluated the pricing yet.

What other advice do I have?

I would recommend NetApp because it is a stable product.

The AWS and on-premise versions of the product are about the same. 

It is currently not being used in the AWS environment. It is just being tested. The integration and configuration seemed okay.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1223556 - PeerSpot reviewer
Solution Architect at a tech services company with 201-500 employees
Real User
Secure data replication between on-premises servers and public cloud
Pros and Cons
  • "The most valuable features of this solution are SnapShot, FlexClone, and deduplication."
  • "Only AWS and Azure public clouds are currently available from China, and I would like to see support for Aliyun (Alibaba Cloud)."

What is our primary use case?

Our primary use for this solution is disaster recovery. We protect our data by replicating using SnapMirror and storing it in a public cloud.

How has it helped my organization?

We use this solution's Snapshot copies as part of our data management and data protection strategy. We store these on serial volumes in a public cloud.

The inline encryption using SnapMirror has helped us to address concerns over data security in the cloud. Our enterprise data is private and is protected, but it is still available for our business.

What is most valuable?

The most valuable features of this solution are SnapShot, FlexClone, and deduplication.

What needs improvement?

Only AWS and Azure public clouds are currently available from China, and I would like to see support for Aliyun (Alibaba Cloud).

What do I think about the stability of the solution?

The stability is very good for us because it is required for our operations. We have had no problems with it.

What do I think about the scalability of the solution?

ONTAP makes it easy to scale our infrastructure. It is important for us because our business has increased rapidly.

How was the initial setup?

I used cloud central to set up our Cloud Volumes.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.