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SrSystemf052 - PeerSpot reviewer
Senior System Engineer at a tech vendor with 1,001-5,000 employees
Real User
Their technical support responds to issues in a timely fashion
Pros and Cons
  • "If anything happens, their technical support will come onsite and fix it."
  • "I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."

What is our primary use case?

We use it for the data that we are using, etc.

We have a dedicated team of 10 people who manage the storage.

How has it helped my organization?

For the daily activities, we needed the faster storage, faster throughpt, etc. That is why we started using SSDs in certain areas which made the application faster.

What is most valuable?

The support is its most valuable feature. They provide on-call support and responds to issues in a timely fashion It also offers disaster recovery.

What needs improvement?

AWS has come into the picture, so we want to move into AWS. Therefore, we don't want to do anything more on on-premise anymore. NetApp has to come up with a cloud version.

I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly.

Buyer's Guide
NetApp Cloud Volumes ONTAP
February 2025
Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

On a scale of one to ten, I would rate the stability a ten.

What do I think about the scalability of the solution?

The scalability is very good. Our environment is about 20TB.

How are customer service and support?

I would rate the support as a nine out of ten. NetApp is native here in Bay Area. We are also in the Bay Area. If anything happens, they will come onsite and fix it.

How was the initial setup?

There are some limitations with the integration and configuration. Though, Cluster Mode is more relatable than 7-Mode.

What's my experience with pricing, setup cost, and licensing?

We purchased the product directly from NetApp.

Which other solutions did I evaluate?

We evaluated Hitachi and IBM, but still we are using NetApp because of its marketing.

What other advice do I have?

We have not started using the cloud version. We are using the on-premise version with FlexPod.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Analyst at 1980
Real User
Leaderboard
Works very well with external data loaded in the cloud from other platforms
Pros and Cons
  • "Its functionality and technical support are adequate to help prevent failure due to errors."
  • "I would like to see them improve the perspective of start and search in the panels. This would allow for better visualization of the contents that are captured in the tool."

What is our primary use case?

Lo usamos para la seguridad en la navegación y la administración de fuentes de datos alternativas con el fin de mantener activos todos los procesos.

How has it helped my organization?

Nos permite sincronizar los métodos de sincronización, basados ​​en la plataforma B2B, para agregarlos correctamente a las listas de correo electrónico del cliente. Nos proporciona calidad y seguridad al mismo tiempo, utilizando estrategias tecnológicas avanzadas. Los resultados son sorprendentes en términos de funcionalidad y defensa contra terceros. 

What is most valuable?

La característica más valiosa se define por la seguridad en la que se muestran los datos y las acciones recíprocas para establecer los criterios de búsqueda. Su funcionalidad y soporte técnico son adecuados para ayudar a prevenir fallas debido a errores.

Funciona muy bien con datos externos cargados en la nube desde otras plataformas. La integración ha sido exitosa y segura. 

What needs improvement?

El producto mantiene un enfoque arraigado en los procesos no alternativos. Esto logra dificultad en la conexión de la vulnerabilidad en los procesos. Me gustaría verlos mejorar la perspectiva de inicio y búsqueda en los paneles. Esto permitiría una mejor visualización de los contenidos que se capturan en la herramienta. 

What do I think about the stability of the solution?

Actualmente, no tenemos ningún problema al enfatizar la herramienta. Confiamos plenamente en la estructura de seguridad que gestiona esta plataforma multifuncional.

What do I think about the scalability of the solution?

Lo usamos en toda la empresa.

What's my experience with pricing, setup cost, and licensing?

El trato con el vendedor era aceptable; El precio es razonable. Los recursos adquiridos con esta herramienta valen el costo.

What other advice do I have?

Es una herramienta que nos permite mantener una perspectiva sobre el estado de la información.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp Cloud Volumes ONTAP
February 2025
Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
LeadStord24a - PeerSpot reviewer
Lead Storage Operations at Autodesk, Inc.
Real User
It has a fair amount of visibility into what is happening
Pros and Cons
  • "If you have a fair amount of experience with NetApp, you can work on it very easily."
  • "When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."

What is our primary use case?

The primary use case of NetApp in our company is providing NAS services. This includes both CIFS and NFS.

I have been working with ONTAP for five years. So, I started with NetApp ONTAP 7-Mode, and now, I'm working on NetApp ONTAP C-mode. My familiarity and skill with this product is quite good.

Autodesk has been using this product for more than five years. 

What is most valuable?

The most valuable feature of Data ONTAP is it's very user-friendly, It gives the administrator or engineer a lot of scope to look into the locks. It has a fair amount of visibility into what is happening. We do not have to depend on the support all the time. 

If you have a fair amount of experience with NetApp, you can work on it very easily.

What needs improvement?

NetApp could certainly improve on the support side. They do not need to improve so much on the product side for now, because we have procured a high end system.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is quite good. However, when it comes to bugs, this is where we are taking a hit. We have ended up in situation where new releases of the ONTAP create an issue in our current infrastructure. We either need to go back or find a solution to fix the bug created by the bug. This is the issue that we face now.

We are not putting a lot of stress on our environment, about a five out of ten.

What do I think about the scalability of the solution?

The scalability of NetApp is good. In NetApp, we have close to three petabytes of data.

We cannot compare the scalability of the on-premise solution with the cloud solution because cloud works in a different way from the on-premise version. 

When it comes to the logical partitions, the scalability is fine. Though, after a set time limit, you need to procure physical boxes to increase your storage capacity.

How is customer service and technical support?

I would rate the technical support as a five out of ten.

When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions. We don't reach out to support without doing our initial troubleshooting. After, our initial troubleshooting, we find something, then we reach out for support. Once we reach out to support, support takes us back to the same basic level of troubleshooting, which takes away some time in urgent cases. This is where NetApp support should create an improvement plan.

Which other solutions did I evaluate?

We did not consider anyone else for NAS.

What other advice do I have?

NetApp is a user-friendly solution. I would recommend it to colleagues, because of its user-friendliness for implementation and running your operations.

I use the on-premise version of this product.

Our company is in the transition to the cloud. We are focused on cloud solutions going forward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AwsArchi57bf - PeerSpot reviewer
AWS Architect at a manufacturing company with 10,001+ employees
Real User
It is a stable product that is easy to use
Pros and Cons
  • "The most valuable feature is the ease of file storage."
  • "The data tiering needs improvement. E.g., moving hard data to faster disks."

What is our primary use case?

We use it for file storage.

It is mainly being used with our Windows environment.

What is most valuable?

  • Ease of file storage.
  • Ease of use.

What needs improvement?

The data tiering needs improvement. E.g., moving hard data to faster disks.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is pretty stable. We do not put too much stress on it (about 45 percent).

What do I think about the scalability of the solution?

The scalability is very good. Our environment is 25TBs.

How is customer service and technical support?

I have not used NetApp's technical support.

What's my experience with pricing, setup cost, and licensing?

Purchasing through the AWS Marketplace was good, but it was a test system, not a real purchase. 

We went through the AWS Marketplace because we were testing the product and have not evaluated the pricing yet.

What other advice do I have?

I would recommend NetApp because it is a stable product.

The AWS and on-premise versions of the product are about the same. 

It is currently not being used in the AWS environment. It is just being tested. The integration and configuration seemed okay.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Project Development Coordinator at ALIMENTOS ITALIA
Real User
Top 20
One of the features of this tool is the ease of use

What is our primary use case?

The tool integrates very well the contents that are deployed there. Each aspect is well structured and responsibly what allows it to advance and achieve success. 

How has it helped my organization?

This tool allows working with clean and safe servers. We made a complement and therefore we made progress in optimizing each launch platform in a matter of days.

What is most valuable?

One of the features of this tool is the ease of use, in addition to the control access and the dynamics with which it is structured.

What needs improvement?

It does not have tutorials in languages such as French, German, Spanish. Adding these options would improve the support service of NetApp Cloud Volumes ONTAP.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1223556 - PeerSpot reviewer
Solution Architect at a tech services company with 201-500 employees
Real User
Secure data replication between on-premises servers and public cloud
Pros and Cons
  • "The most valuable features of this solution are SnapShot, FlexClone, and deduplication."
  • "Only AWS and Azure public clouds are currently available from China, and I would like to see support for Aliyun (Alibaba Cloud)."

What is our primary use case?

Our primary use for this solution is disaster recovery. We protect our data by replicating using SnapMirror and storing it in a public cloud.

How has it helped my organization?

We use this solution's Snapshot copies as part of our data management and data protection strategy. We store these on serial volumes in a public cloud.

The inline encryption using SnapMirror has helped us to address concerns over data security in the cloud. Our enterprise data is private and is protected, but it is still available for our business.

What is most valuable?

The most valuable features of this solution are SnapShot, FlexClone, and deduplication.

What needs improvement?

Only AWS and Azure public clouds are currently available from China, and I would like to see support for Aliyun (Alibaba Cloud).

What do I think about the stability of the solution?

The stability is very good for us because it is required for our operations. We have had no problems with it.

What do I think about the scalability of the solution?

ONTAP makes it easy to scale our infrastructure. It is important for us because our business has increased rapidly.

How was the initial setup?

I used cloud central to set up our Cloud Volumes.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.