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reviewer1223382 - PeerSpot reviewer
Sr Systems Engineer at a healthcare company with 1,001-5,000 employees
Real User
The native filer capabilities are baked right there on the system
Pros and Cons
  • "The solution’s Snapshot copies and thin clones in terms of operational recovery are the best thing since sliced bread. Rollback is super easy. It's just simple, and it works. It's very efficient."

    What is our primary use case?

    The primary use is virtualization as well as filer storage, pretty much all the features of the ONTAP suite.

    We don't have any cloud footprint for contractual obligations. So, it's all pretty much on-prem, but it's in a co-location.

    How has it helped my organization?

    We use it to replicate between data centers. It is for our DR site as well. We use it to create redundancy.

    We do on-prem S3 for StorageGRID. The on-prem infrastructure is cheap. It works just the same. It's S3, so it works very well as far as integration and things that use S3 in our environment.

    What is most valuable?

    The most valuable features are the native filer capabilities because a lot of SAN providers don't do that. When they do it, they do it with an appliance or a secondary. With this, it is just baked in right there on the system that you require. You don't have to have anything extra.

    The solution’s Snapshot copies and thin clones in terms of operational recovery are the best thing since sliced bread. Rollback is super easy. It's just simple, and it works. It's very efficient.

    What do I think about the stability of the solution?

    The stability is good. I've been with NetApps for a long time, so I've seen them fall and come back. However, with cDOT and all this new stuff, it is great. It just works.

    Buyer's Guide
    NetApp Cloud Volumes ONTAP
    November 2024
    Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    We're not that big, storage footprint-wise. However, it's simple. You just add nodes. So, it works.

    How are customer service and support?

    We have not really used the technical support.

    Which solution did I use previously and why did I switch?

    We had previous experiences with deploying ONTAP at other companies successfully.

    ONTAP makes our storage solutions more flexible. Traditionally, that's hard to do. ONTAP gives you those features which you typically have to build yourself.

    How was the initial setup?

    It's straightforward. But you do have to know what you're doing. Things do what you expect them to do. There is quite a bit of initial setup, but with things like Ansible and all this new stuff that they're doing, it makes it much easier and automated. So, it's simple.

    What about the implementation team?

    I did the deployment myself with a little help from our vendor's professional services.

    What was our ROI?

    We have had less downtime.

    What's my experience with pricing, setup cost, and licensing?

    Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost.

    What other advice do I have?

    This company that I work for now is just acquiring quite a bit of NetApp equipment. We will be doing SnapMirror. I have done it in the past at another company.

    It does exactly what it does, and it does it well. It works, and that's what really matters at the end the day: uptime, functionality, and scalability.

    I would rate it a nine out of 10. There is always room for improvement. No one is ever going to be a 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1380825 - PeerSpot reviewer
    Lead Engineer Architecture & Engineering Services at a tech services company with 10,001+ employees
    Real User
    Provides a single point solution that is easy to maintain and provision
    Pros and Cons
    • "If you have a larger amount of data than normal in cloud, it is easy to provision and maintain. Waiting for the delivery of the controller, the configuration of enclosures, etc., all this stuff is eliminated compared to using on-premise."
    • "I would like NetApp to come up with an easier setup for the solution."

    What is our primary use case?

    The main use case of ONTAP is for users to utilize SharePoint. From there, they need to access data where there are specific applications as well as an individual shared folder.

    It is being used for application purposes as well as for individual user purposes.

    We are using the latest version.

    How has it helped my organization?

    This isn't an isolated solution. We must have NetApp to support our faster access on a file protocol. We found the same solution on Azure is just as helpful when compared to the on-premise solution.

    The solution provides us unified storage, no matter what kind of data we have. If we take a normal storage account in the public cloud, then it may not be active in terms of identity level. However, using NetApp, we can leverage the identity management control integrating with our AD. From there, we can gain the computer user's access and maintain the user side entity for who is accessing what.

    What is most valuable?

    On-premises, we are using the same NetApp. We find the solution in Azure to be more reliable and tailorable in NetApp with the same NetApp features because it gives us the most updated NetApp solution.

    If you have a larger amount of data than normal in the cloud, it is easy to provision and maintain. Waiting for the delivery of the controller, the configuration of enclosures, etc., all this stuff is eliminated compared to using on-premise.

    For how long have I used the solution?

    Eight months.

    What do I think about the stability of the solution?

    From my months' experience, I haven't seen a single point of failure within the ONTAP, except for Azure maintenance.

    What do I think about the scalability of the solution?

    Scalability is a very good feature. If our data reaches 90 percent (or some threshold level), it automatically increases the storage within ONTAP without our intervention.

    The solution helps us control storage costs. It is scalable. If we need more storage, then we can opt for a monthly or yearly option.

    How are customer service and technical support?

    The technical support is good.

    Once you register with NetApp Cloud Central, people will get in touch with you who can assist you with deploying your solution.

    Which solution did I use previously and why did I switch?

    This is the first time that we are using this type of a solution in the cloud.

    How was the initial setup?

    The initial setup is straightforward, but I would like NetApp to come up with an easier setup for the solution.

    Deployment time depends on the client. On average, deploying the entire solution can take about a day (eight hours), if there are no issues.

    For a standard storage implementation project, we need to have some shared storage for the client's application as well as the user groups and shared files that they have been using. To leverage this, we've been using this solution.

    You need to go through the NetApp website and go through the documents regarding deploying ONTAP. If you experience any difficulties, there is a technical team to help you.

    What about the implementation team?

    Some of the sales managers and other team members helped me setup the environment. They explained to me how the pay as you go and BYOL models work. If you need to the BYOL model to work, they will use some temporary licenses for a 30-day evaluation. They are there for you from beginning to end if you need assistance.

    What was our ROI?

    Because we went with the BYOL instead of pay as you go, we haven't seen ROI.

    Using this solution, the more data that we store, the more money we can save. If you use traditional cloud providers, then you cannot manage unified lists. For that, you would need to follow a set of rules and some other stuff. You also need to have more people managing the entire environment. Whereas, NetApp provides a single point solution. 

    What's my experience with pricing, setup cost, and licensing?

    They have a very good price which keeps our customers happy. 

    Once we deploy the pay as you go model, we cannot convert this product as a BYOL model. This is a concern that we have. We would like NetApp to come up with a solution for this. For example, a customer may think, "Let's use this solution." Later, he realizes that, "This is our solution and I have this budget for the year. If we can pay upfront for one year, then we can reduced the amount we pay." This is currently not possible if we select the pay as you go model.

    Your OCCM should always be the same as your ONTAP, e.g., suppose you have deployed one ONTAP, then due to some reason, you deleted it and also OCCM. Then, the next time that you want to deploy another OCCM and ONTAP, that same license won't work because the license is based on the OCCM serial ID.

    Which other solutions did I evaluate?

    We did not evaluate other solutions. We only evaluated ONTAP.

    NetApp is an industry leader as well as we have experienced with NetApp on-premise. That is the reason we chose NetApp as a reliable partner.

    What other advice do I have?

    We don't use the solution’s cloud resource performance monitoring.

    I would rate this solution as a nine (out of 10).

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Buyer's Guide
    NetApp Cloud Volumes ONTAP
    November 2024
    Learn what your peers think about NetApp Cloud Volumes ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.
    Storage Specialist at a comms service provider with 1,001-5,000 employees
    Real User
    Offers good replication to the cloud and good deduplication
    Pros and Cons
    • "Replication to the cloud is the most valuable feature. Deduplication and compression are also very important to us. We are in the process of adopting to the cloud. We are going to AWS and we are trying to do a safety technician call out with integration to the cloud. NetApp allows us to move some of the volume to the cloud, at the same time that we continue providing the cloud services that we have on premises."
    • "I would like to see something from NetApp about backups. I know that NetApp offers some backup for Office 365, but I would like to see something from NetApp for more backup solutions."

    What is our primary use case?

    We use this primarily to consolidate our services and block services.

    How has it helped my organization?

    We are using Linux and eventually, we are going to use SnapMirror. So far, we have seen benefits from using this solution. When we started this process there were some very specific goals about log and files being stored in a single static device. This is achieved with a RAM solution. We are also able to integrate with the cloud, which is another goal we achieved. The solution has also saved us on costs, of course. We calculated that we are saving $1,000,000 across three years.

    The consistency of storage management across clouds has effected our storage operations. Essentially, one of the benefits of open NetApp is that ONTAP is pretty much the operating system for any mirrored device, so it doesn't matter if it is in the cloud or on-premises, or whether you use other NetApp products, you pretty much have a safe interface with ONTAP. We like that.

    One of our goals is to unify file our block file services into a single storage device. At the same time, we want to replicate on-site services to the cloud. That's also a benefit for us because that way we can move it to the cloud if we need to.

    What is most valuable?

    Replication to the cloud is the most valuable feature. Deduplication and compression are also very important to us. We are in the process of adopting the cloud. We are going to AWS and we are trying to do a safety technician call out with integration to the cloud. NetApp allows us to move some of the volumes to the cloud, at the same time that we continue providing the cloud services that we have on-premises.

    We are in the process of doing various plans for all equipment in order to do acceptable recovery of products in the new environment.

    What needs improvement?

    Maybe I need more speed, but so far, I don't have any feedback for improvements.

    I would like to see something from NetApp about backups. I know that NetApp offers some backup for Office 365, but I would like to see something from NetApp for more backup solutions.

    What do I think about the stability of the solution?

    The stability is great. We have been doing different scenarios about errors from controllers, to disks, and so far it is very stable. We have not had any issues. We upgraded our own version and did not have any issues there, either.

    What do I think about the scalability of the solution?

    This is another issue that we like from ONTAP. There are products for different scales. It is very easy to use.

    How are customer service and technical support?

    When we deployed everything, we opened a case with support for two minor issues we had with some servers. They're great. They were willing to help, easy to communicate with, and respond very quickly. They already found the issue and resolved it.

    How was the initial setup?

    We used NetApp Cloud Manager to get up and running with Cloud Volumes ONTAP. That is how we deployed it. Their configuration wizards and ability to automate the process were very easy. The wizard is very easy to follow. There are videos, so you don't really need a lot of skill. If you understand integrations and have a basic knowledge of the cloud, you can quickly connect your equipment. It's good.

    Which other solutions did I evaluate?

    We did evaluate other solutions.  We evaluated the main players in this area, like EMC.

    There are some features that we really liked from NetApp. One of them is the ability to consolidate files and blocks. Other vendors have some mirror solutions, but they are not in the maturity level that NetApp is. We also really like that NetApp has a product for the cloud that is really working and is proven and valuable. Other vendors do not have that, or if they have it, you need to deploy something in the middle. That is something that we like. We don't need to deploy anything. We can just run the backup directly from the OS and spin out the solution.

    What other advice do I have?

    Try not to focus only on the current issues, but also look into the innovation process of NetApp. It is very impressive how they have been able to develop and continue trying to develop products for the cloud. Try to gain a deeper understanding of established needs and requirements for files and blocks.

    I would rate this solution as ten out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1223607 - PeerSpot reviewer
    Systems Engineer at a healthcare company with 1,001-5,000 employees
    Real User
    A reliable solution with the ability to Snapshot and SnapMirror between locations
    Pros and Cons
    • "The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."
    • "We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that."

    What is our primary use case?

    The primary use case is storage of medical records.

    How has it helped my organization?

    The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do.

    The consistency of storage management across clouds affects our storage operations by making everybody go to object-based storage, which is not a bad thing. I don't care what cloud provider that you use, they all are based upon what AWS comes out with, which is their S3 object-based storage. NetApp is doing that with with StorageGRID, and that's why we have one and a half petabytes of StorageGRID now, because we have developers and they all want to use object-based storage. Everybody likes puts and gets, but I still prefer traditional NFS.

    What is most valuable?

    The ability to Snapshot and SnapMirror between locations is the most valuable. The solution’s Snapshot copies and thin clones in terms of operational recovery works very effectively. If you want to automate it, use SnapCenter 2.0. Otherwise, do it manually. It's not that hard to do.

    What needs improvement?

    I suspect ONTAP will just end up being a portion that runs on StorageGRID. Ultimately, everything will be object-based, then you'll just have a little dock of ONTAP that will do your NFS and CIFS.

    For how long have I used the solution?

    I've been using NetApp's products for 15 years.

    What do I think about the stability of the solution?

    The on-premise NetApp is very stable. I can't speak to the cloud side.

    It just works. I don't have problems with it.

    What do I think about the scalability of the solution?

    It's very scalable. I even insisted when we ordered the latest ones that we get the interconnect switches. So, if we want to expand, we already have those in place.

    How are customer service and technical support?

    We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that. 

    Which solution did I use previously and why did I switch?

    We previously used Commvault.

    I have used NetApp before at two previous companies. 

    Compellent is what they already had when we acquired this other company. It would just crash constantly. It is not worth it.

    How was the initial setup?

    It is pretty easy. It is sort of wizard based.

    I have done it numerous times.

    What about the implementation team?

    We did the last deployment ourselves.

    Which other solutions did I evaluate?

    It is reliable, and Commvault is not reliable.

    Dell EMC sucks. They are not innovative. They haven't done anything in years.

    NetApp is the best solution out there.

    What other advice do I have?

    I would rate it as a 10 out of 10. I've been using the solution for a number of years. I have watched it increasingly get better, not worse.

    The solution’s Snapshot copies and thin clones has affected our application development speed by speeding it up. However, we do so much through Ansible that this is really irrelevant. Theoretically, you should never care about your virtual machines. Your data should always be on NFS or CIFS exports so if a virtual machine gets messed up, you just blow it away and redeploy it. I can redeploy it faster than you can log into it and troubleshoot it, but the data's always here.

    With dedupe compression, it does reduce our organizational footprint. Unfortunately, we have to hold on to everything for 20 years.

    We are getting ready to use the solution’s inline encryption using SnapMirror.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SrSystemf052 - PeerSpot reviewer
    Senior System Engineer at a tech vendor with 1,001-5,000 employees
    Real User
    Their technical support responds to issues in a timely fashion
    Pros and Cons
    • "If anything happens, their technical support will come onsite and fix it."
    • "I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."

    What is our primary use case?

    We use it for the data that we are using, etc.

    We have a dedicated team of 10 people who manage the storage.

    How has it helped my organization?

    For the daily activities, we needed the faster storage, faster throughpt, etc. That is why we started using SSDs in certain areas which made the application faster.

    What is most valuable?

    The support is its most valuable feature. They provide on-call support and responds to issues in a timely fashion It also offers disaster recovery.

    What needs improvement?

    AWS has come into the picture, so we want to move into AWS. Therefore, we don't want to do anything more on on-premise anymore. NetApp has to come up with a cloud version.

    I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    On a scale of one to ten, I would rate the stability a ten.

    What do I think about the scalability of the solution?

    The scalability is very good. Our environment is about 20TB.

    How are customer service and technical support?

    I would rate the support as a nine out of ten. NetApp is native here in Bay Area. We are also in the Bay Area. If anything happens, they will come onsite and fix it.

    How was the initial setup?

    There are some limitations with the integration and configuration. Though, Cluster Mode is more relatable than 7-Mode.

    What's my experience with pricing, setup cost, and licensing?

    We purchased the product directly from NetApp.

    Which other solutions did I evaluate?

    We evaluated Hitachi and IBM, but still we are using NetApp because of its marketing.

    What other advice do I have?

    We have not started using the cloud version. We are using the on-premise version with FlexPod.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sergio Simao - PeerSpot reviewer
    Analista de Storage at Columbia Storage
    Real User
    Its scalability is very good
    Pros and Cons
    • "Its scalability is very good."
    • "I would like to see more information about Cloud Volumes ONTAP using Google Cloud Platform on NetApp's website."

    What is our primary use case?

    My employer is a partner here in Brazil. We have clients using many different versions of the solution. Some clients are using private clouds and hybrid clouds.

    Our clients use the solution as a Direct Access Recovery (DAR).

    What is most valuable?

    The volume is an amazing feature.

    What needs improvement?

    I would like to see more information about Cloud Volumes ONTAP using Google Cloud Platform on NetApp's website.

    For how long have I used the solution?

    I have been using it for 12 years.

    What do I think about the stability of the solution?

    It is a stable product. I haven't had an issue with the stability of this product.

    What do I think about the scalability of the solution?

    Its scalability is very good.

    How are customer service and support?

    I haven't had any trouble with their technical support. I would rate them as 10 out of 10.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy.

    What about the implementation team?

    We need two engineers for the deployment of this solution: one for deployment and another for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The pricing could be improved. It is a good product, but it is very expensive for me.

    What other advice do I have?

    I would rate this product as 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Analyst at 1980
    Real User
    Leaderboard
    Works very well with external data loaded in the cloud from other platforms
    Pros and Cons
    • "Its functionality and technical support are adequate to help prevent failure due to errors."
    • "I would like to see them improve the perspective of start and search in the panels. This would allow for better visualization of the contents that are captured in the tool."

    What is our primary use case?

    Lo usamos para la seguridad en la navegación y la administración de fuentes de datos alternativas con el fin de mantener activos todos los procesos.

    How has it helped my organization?

    Nos permite sincronizar los métodos de sincronización, basados ​​en la plataforma B2B, para agregarlos correctamente a las listas de correo electrónico del cliente. Nos proporciona calidad y seguridad al mismo tiempo, utilizando estrategias tecnológicas avanzadas. Los resultados son sorprendentes en términos de funcionalidad y defensa contra terceros. 

    What is most valuable?

    La característica más valiosa se define por la seguridad en la que se muestran los datos y las acciones recíprocas para establecer los criterios de búsqueda. Su funcionalidad y soporte técnico son adecuados para ayudar a prevenir fallas debido a errores.

    Funciona muy bien con datos externos cargados en la nube desde otras plataformas. La integración ha sido exitosa y segura. 

    What needs improvement?

    El producto mantiene un enfoque arraigado en los procesos no alternativos. Esto logra dificultad en la conexión de la vulnerabilidad en los procesos. Me gustaría verlos mejorar la perspectiva de inicio y búsqueda en los paneles. Esto permitiría una mejor visualización de los contenidos que se capturan en la herramienta. 

    What do I think about the stability of the solution?

    Actualmente, no tenemos ningún problema al enfatizar la herramienta. Confiamos plenamente en la estructura de seguridad que gestiona esta plataforma multifuncional.

    What do I think about the scalability of the solution?

    Lo usamos en toda la empresa.

    What's my experience with pricing, setup cost, and licensing?

    El trato con el vendedor era aceptable; El precio es razonable. Los recursos adquiridos con esta herramienta valen el costo.

    What other advice do I have?

    Es una herramienta que nos permite mantener una perspectiva sobre el estado de la información.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1223553 - PeerSpot reviewer
    Cloud Architect at a tech services company with 51-200 employees
    Consultant
    Easy-to-use GUI and improves our speed to market, but better Active IQ integration would be an improvement
    Pros and Cons
    • "This solution has helped us because it is easy to use."
    • "I would like to see better integration with Active IQ."

    What is our primary use case?

    We use this solution to manage all of our NetApp storage.

    We have been having good luck with this solution's snapshot copies and thin clones, in terms of operational recovery. We are looking forward to encryption for the snapshots.

    Our version does not support inline encryption using SnapMirror, so we're not at that point yet.

    With respect to this solution's unified file and block storage access, we only use block-storage and it fits the needs of our customers. We serve internal customer bases, which feed the customers on the outside. For us, it is the right fit.

    We don't have anything in the Hyperscaler environment right now. Everything is internal to us.

    How has it helped my organization?

    This solution has helped us because it is easy to use. The ability to find things in the GUI and being able to restore things has been really simple for us.

    The Snapshot copies have helped increase our application development speed, especially in testing because we can blow things up and restore it really quickly. Speed to market is where it really helps.

    In terms of the consistency of storage management across clouds, this is something that is critical to us because we have several locations. Each of those locations has the infrastructure in place, including some that are overseas. It has become more and more critical for us to manage those things centrally.

    In our case, using this solution has not helped to reduce our data footprint in the cloud. If anything, it's growing.

    What needs improvement?

    I would like to see better integration with Active IQ. I know they're making strides for that, and some of the tools are being mimicked in Active IQ now so that I can look at the same information. If the footprint looks right and the GUI looks the same to us, it'll be more effective for us down the road in the long-term.

    Encryption is very important for us going forward because we sometimes store data out of the country, and sometimes overseas. We are looking forward to more in terms of encryption, including the inline encryption for SnapMirror and things of that nature.

    What do I think about the stability of the solution?

    We have had no problems with the code levels, or anything else. We get the occasional bugs as everybody does, but the code, overall, has been really good for us.

    What do I think about the scalability of the solution?

    We haven't hit the upper boundaries of the solution, so I don't think that scalability is going to be a problem for us in the near future.

    How are customer service and technical support?

    The technical support has been pretty good. Whenever we open a ticket or a case, they've been really responsive.

    How was the initial setup?

    The initial setup and subsequent upgrades have not been difficult for us.

    The documentation and the reference architecture on the NetApp portals are very well defined.

    What about the implementation team?

    We deployed the solution ourselves.

    We did not use the NetApp Cloud Manager during our initial setup.

    What other advice do I have?

    The speed to market with the encryption has really been a nagging thing for a lot of folks in our industry, so I'm glad to see that they're finally getting around to encrypting things, including the traffic in between SnapMirrors.

    NetApp has been around for a long time. They're an established company and there's a lot of big companies using NetApp, so I think that the new stands for itself. When you're comparing it to other companies in the industry, NetApp is one of the leaders.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free NetApp Cloud Volumes ONTAP Report and get advice and tips from experienced pros sharing their opinions.