NetApp ONTAP Reviews

We are a storage provider for a government entity. We serve data to profilers and other government entities.

ONTAP allows us to scale and grow as needed and also be flexible in the way we operate.

The most valuable features are:

• It's scalable.
• It's easy to failover and failback.
• There's no downtime.

They should make the storage arrays more easily tied to your accounts.

It's very stable, and definitely become more stable over time. When Clustered Data ONTAP first came out, there were quite a few bugs. However, with the latest releases, we have been pretty happy.

Scalability is good. We're happy with it.

It should be easier to put in tech support cases. For example, sometimes you have to call in for a bad disk. You have to stay on the phone for 20 minutes to speak to a person just to get a new disk. They should streamline the online support and chat. 

Most people wouldn't have this problem, but we have multiple site numbers we have to deal with. A lot of times it's just easier to go through the 20-minute conversation than trying to find for them the specific storage problem.

Over time, systems age and the amount of FAS that you could fit into a rack three years ago was a lot different than what you can now. We needed to find something flexible which allows us to customize solutions as we go.

NetApp is typically more complex than normal storage systems. I like it though. There's a lot more granularity and you can configure it the way you want it. 

We used Professional Services, and we do it on our own as well. So far, our experience with Professional Services has been great. We're still in the process. They give us guidance. We have our own way that we like to deploy, but it's nice to have their input and information. Just having them there to be able to bounce an idea off of is helpful.

We have seen ROI as we can fit a lot more storage in one rack.

We use multiple different vendors for different scenarios.

I'm pretty happy with ONTAP.

We are a NetApp distributor. We offer assistance for banking solutions, energy companies, and companies that do retail.

We distribute Netapp as well as a variety of other products, like VMware, for example. We use all our products to provide our customers with a whole solution.

Efficiency. We have found that its efficiency has reduced the amount of storage that the customers need, while keeping the same amount of data. 

They constantly develop new features that provide the customers with ways they can better use the system.

Deployment guides. If the customer wants to integrate with another product they need deployment guides.

It has almost 100% stability.

The solution is very scalable. We have found that the ability to add other nodes to the online cluster during production has been really useful for customers.

NetApp has very good technical support across all of their products. They have many ways to contact support and you receive support almost instantly.

The customers like the support as well. The customer has on-site support with a four-hour response. They always have support as they need it.

The initial setup is straightforward. It's easy to deploy.

I'm a presales engineer. The way that I help customers is by architecting their infrastructure which helps them to decide which is the best solution for them. I also help plan the future of their infrastructure, the way they're going to be expanding the systems or the way they're going to renew their systems.

With the efficiencies of NetApp, the customer is going to be able to reduce the amount of storage they need. This is the way that the customer assesses the amount of money they invest in the solution.

I think because of the integration with the other products we sell, like VMware, for example, that's why they have us use NetApp as a storage solution. We sell a lot of security products that have integration with NetApp and we also have integration with Microsoft and VMware which have integration with NetApp.

It's an excellent product. They always have new solutions for their customers. They also have good integration with other partners like Microsoft, VMware, and Oracle.

Compared with their competitors, NetApp has a good advantage with their new development and new functionalities. The new platforms are competitive with other storage solutions. NetApp has better integration with all their solutions. They have only one interface for all their products as well as the same operating system. It's really easy for the customer to handle and to administer the solution.

We use NetApp ONTAP for many services concerned with banking solutions. 

The application and the application technology is really helpful to us. We find its use to be really good.

The licensing prices are really high. 

It would be nice if they make it so that one can operate the console without the need for interface-related comments. 

We have been using NetApp ONTAP for around three years.

The solution is certainly reliable. In the two or three years that we have worked with it we have not encountered any problems. 

As we are based in Iran, where there are many issues, such as sanctions, NetApp tech support has not been an option for us. 

We handled the initial setup on our own. 

I feel the licensing prices to be very much on the high side. I do not know how frequently these licenses must be renewed. 

In the three years that we have been using the solution, we have not encountered any problems with it and found it to work really well. 

As I have had experience working with EMC, PROMISE and HP, I would definitely recommend the solution to others. I find the solution to be really reliable and strong. Its storage device capabilities are very professional. 

I rate NetApp ONTAP as an eight out of ten. 

We are using the NetApp solution to host our tier-two storage workloads. We use it for virtualization and as a database for applications such as Microsoft Exchange, SQL, and Oracle.

With the NetApp Data ONTAP Cluster, we get some features that are particularly helpful. For example, we can always add to and remove nodes from the cluster. The ability to move volumes online from the storage side, from one aggregate to another aggregate, or from one node to another node, keeps up the performance which helps us a lot.

Especially with the all-flash arrays, we would like to see better storage efficiency and deduplication. In terms of manageability, it would be great if NetApp would add more native reporting tools into the dashboard so that we don't need to use the third-party tool for analyzing our environments or to generate any reports. This would be especially helpful for companies that need to generate some chargeback for the customers.

Vendors in the market are trying to simplify their technologies. They're working to make anything from the hardware and installation to the management of the array, simpler. And I think it would be great if NetApp worked to make the whole process simpler to help customers achieve their goals easier and faster. For example, NetApp could work to simplify tech refresh or migration. Some more reporting tool would be great as well.

It's been stable. We've been using NetApp for a long time and we've never really had any major issue with it.

Scalability is good. The older Data ONTAP 7-Mode scalibility was a bit challenging. Clustered ONTAP is scaled-up technology since you can always add the node to the cluster. 

We have been NetApp customers for a long time. For the most part, we're receiving good support. Sometimes there are situations in which we need help from our NetApp rep, SE, or someone who knows how to escalate the cases for faster support. But our overall experience with their support is good.

We always do our due diligence, whether it's a tech refresh or just moving on with another new project. We compare different technologies based on our requirements. Often when we have a chance, we also perform a PoC. We bring that technology into our data center and then we perform our tests on it. We have scorecards and then we go through every aspect based on our requirements, our customers, and project needs. Then we decide if it makes sense to move on with a new technology or product.

We used NetApp themselves as well as a company called Red8.

Instead of just considering the brand name, whether it's NetApp or any other vendor, my advice is always for a company to define their requirements. Once the requirements are identified, set the expectations and then consider NetApp as a possible solution because we have worked with it and have had a positive experience. If the data is consistent, my advice would be to move on with NetApp.