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Temitope Oladeji - PeerSpot reviewer
NetApp Product Manager at Hiperdist Ltd
Real User
Top 10
Excellent solution and helps us with storage consolidation, disaster recovery and hosting core banking applications
Pros and Cons
  • "It is very easy to manage in terms of system management and GUI management."
  • "The rate of technology could be improved."

What is our primary use case?

We deployed it for storage consolidation, core banking solutions and to host core banking applications. We have also deployed it for disaster recovery replication solutions. We have a combination of on-premises and ONTAP Cloud for data protection, replication, and instances.

We also use this solution for databases on flash and DFF deployed for core database systems to manage call database systems.

What is most valuable?

It is a unified solution, and you have all the licenses for all the protocols available on the ONTAP. It also has easy management, so if somebody's running ONTAP 8, they can still manage ONTAP 9. It's the same commands, just a few syntax changes. It is very easy to manage in terms of system and GUI management. You can set up the system in under 15 minutes, and it will be up and running. Also, regarding system administration, it is fascinating that we can manage the smaller systems the same way we manage the bigger systems. There is no difference in terms of system administration and creating logs. The simplicity of the OS is a key selling point, and mixed customers appreciate it.

What needs improvement?

It's a perfect system, we have been using it for many years, and many changes have been made, but the rate of technology could be improved. It takes about 60% of the raw capacity to get a user to capacity. It is a lot, and competing solutions don't take up to that in terms of the rate.

I don't think anything needs to be added in the next release. The ONTAP 9 is perfect, and none of our systems have upgraded to the new updates. The updates usually address significant failures. We don't have any technical issues with NetApp ONTAP's system, and with no updates, it is still perfect. However, it needs to be monitored due to security threats, so most updates ensure that security is well managed and handled.

For how long have I used the solution?

We have been using this solution for 11 years and are working with the latest updates. It is a hybrid environment and deployed both on cloud and on-premises.

Buyer's Guide
NetApp ONTAP
October 2024
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable and reliable.

What do I think about the scalability of the solution?

It is one of the most scalable storage solutions.

How are customer service and support?

The technical support is fantastic. I rate the technical support a ten out of ten.

Which solution did I use previously and why did I switch?

We've worked with Dell and HP products. The scalability in NetApp ONTAP is the best. The technology is almost the same across solutions, and you can create volumes, logs and maps. In addition, the NetApp ONTAP is unified, and you can do all protocols on a single controller. For other solutions like HP, you have to buy system licenses. For NetApp ONTAP, if a customer starts with a very small system and grows, they can buy bigger ones and integrate them with smaller ones with no issue because they are running the same operating system.

How was the initial setup?

The setup is straightforward, and our company provides all the implementation services. If all information is available and there is a power supply, the system is set up in less than 30 minutes. I rate the setup a ten out of ten.

Maintenance is the function of the customer and the kind of application that is deployed on the product. Usually, the system comes with a minimum of three-year support by the OEM, and NetApp ONTAP takes charge of doing that for patch replacements, patch upgrades and access to software updates. In addition, they have the next business day and four-hour support. However, four-hour support is unavailable in our region in West Africa due to resources, so we sell next business day support.

Weekends are challenging to provide support, but partners intervene during the weekend before NetApp ONTAP comes up on the next business day. So, we have various support, but West Africa has limited choices due to the cost and contract business. However, most of our customers enjoy it and don't have issues.

Everybody can work with NetApp ONTAP. I have customers with very low budgets running NetApp ONTAP, which is where the NetApp ONTAP Cloud comes in. It doesn't have to be hardware. NetApp ONTAP is software that is now a commodity like VMware so that you can buy it on Amazon, Azure, and as a commodity. If you're a big company, you have access to bigger platforms, and if you're a small company, there are smaller platforms.

What's my experience with pricing, setup cost, and licensing?

The price is relative. Once the value is appreciated, price is a much simpler issue. In terms of licensing, I feel NetApp ONTAP is a bit pricey compared to other solutions, but it has value, and the total cost of ownership of the NetApp ONTAP system is cheaper than the others. The initial cost might be a bit high, but over a period of time, it's cheaper. I rate the price a six out of ten, with one being expensive and ten being cheap.

What other advice do I have?

I rate this solution a ten out of ten. Regarding advice, if you are looking for a unified environment where you can use all your protocols anytime, you want NetApp ONTAP to be the answer. If you want scalable storage with good OEM support where you can deploy on a hybrid environment across multiple clouds and on-premises, NetApp ONTAP is also the answer.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Lead Systems Engineer at CACI International Inc.
Consultant
It has the ability to tailor tiers according to what we need and put the right services in the right place
Pros and Cons
  • "It is very easy to scale, so we started with a four-node cluster and added it to a six-node cluster. We've also done some other modifications in between."
  • "One of the things that we were looking at being able to do a FlexGroup NFSv4. Right now, 9.4 goes up to NFSv3, but if we could get the NFSv4 solution on a 9.4, or a future release, that would be awesome."

What is our primary use case?

We're using it for all of our enterprise architecture. So, we use everything from CIFS, NFS, Fibre Channel LUNs, Fibre Channel over Ethernet, and iSCSI. Therefore, we're pretty much using the gamut. We have a little bit of SAS storage tier, SATA storage tier, and SSD as well.

How has it helped my organization?

It makes our organization more efficient with more scale. We have the ability to tier off the storage and ensure storage is efficiently utilized so we can get rid of idle data and data that is not required. Then, we can show and prove what needs and should be used.

We do use this solution for mission-critical applications.

What is most valuable?

Its flexibility is its most valuable feature. It has the ability to mix with the different requirements that we have to provide, such as some I/O intensive services and a lot of archive services. It has the ability to tailor tiers according to what we need and put the right services in the right place.

What needs improvement?

One of the things that we were looking at being able to do a FlexGroup NFSv4. Right now, 9.4 goes up to NFSv3, but if we could get the NFSv4 solution on a 9.4, or a future release, that would be awesome.

What do I think about the stability of the solution?

Stability is great. We have a six-node cluster. We've done head swaps. We've had failures and the cluster has always stayed up and the data has always been available. We haven't lost any data either.

What do I think about the scalability of the solution?

It is very easy to scale, so we started with a four-node cluster and added it to a six-node cluster. We've also done some other modifications in between.

This solution helped our organization reduce our overall cost of storage. Because idle data which was residing on high cost tiers, once we sifted the ONTAP, we were able to scale and place it where it should be, then offload the data which was unnecessary to different locations.

How is customer service and technical support?

Technical support is awesome. We call them up, and they're there. We receive answers and get what we need right away. We have four hour delivery, as it's based on our contracts, but we do receive outstanding support.

How was the initial setup?

The initial setup was pretty straightforward. There was a guide of how everything goes together. Therefore, use the guide, put it together, and you're up and running.

What about the implementation team?

During the initial install, we had a reseller who came in, helped us build it out, etc. They were awesome getting us up and running. Now, that it's up and running, even though they don't have access to our systems, but we can still call them and get assistance, look into different changes, opportunities to scale in or our, and upgrade as we need to.

What was our ROI?

We have been able to save space by using the solution.

What other advice do I have?

Look into the product's reliability. You will definitely see an increase in your business performance if you use it.

We don't current employ any NVMe. We have SSD. We're looking at NVMe potentially on some of our higher IOP operations, but we don't deploy it right now.

We use SaaS and also have a Hadoop cluster which are backed up by ONTAP storage. These are for doing a lot of data analytics and analyzing different data streams. AI is soon to come.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp ONTAP
October 2024
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Systems Architect at a aerospace/defense firm with 1,001-5,000 employees
Real User
We use a lot of SnapVault and SnapMirror features for disaster recovery and daily backups to meet SLAs
Pros and Cons
  • "We use a lot of SnapVault and SnapMirror features for disaster recovery and daily backups to meet SLAs."
  • "Scalability is a bit of a question. If we're only doing file-based storage, scalability is fantastic. If we are doing block-based storage through iSCSI or Fibre Channel, there are some significant limitations in the number of volumes and clients that you can put on a single data ONTAP cluster."
  • "The PowerShell scripting capabilities right now are all over the place as far as which rich operating systems are supported. They all support Windows, but the HCI product with the SolidFire integration also supports PowerShell on Mac and Linux. It would be nice if the rest of the NetApp APIs caught up with PowerShell on other operating systems besides Windows. Because we're deploying more non-Windows operating systems, it would be helpful if we would be able to use that utility."

What is our primary use case?

We use it for enterprise storage. We use data ONTAP to solution and enterprise storage for our core data centers. We use a lot of SnapVault and SnapMirror features for disaster recovery and daily backups to meet SLAs.

How has it helped my organization?

From a service level of perspective, we can restore it from a snapshot in a very short period of time. Whereas, traditional backups from some of our larger databases could take many hours to recover.

We use this solution for our mission critical applications, like SAP.

What is most valuable?

  • Snapshots
  • SnapCenter
  • The ability to take an instant point and time capture of an application's consistent backup.

What needs improvement?

The PowerShell scripting capabilities right now are all over the place as far as which rich operating systems are supported. They all support Windows, but the HCI product with the SolidFire integration also supports PowerShell on Mac and Linux. It would be nice if the rest of the NetApp APIs caught up with PowerShell on other operating systems besides Windows. Because we're deploying more non-Windows operating systems, it would be helpful if we would be able to use that utility.

We have not been able to save space by using this product.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is a bit of a question. If we're only doing file-based storage, scalability is fantastic. If we are doing block-based storage through iSCSI or Fibre Channel, there are some significant limitations in the number of volumes and clients that you can put on a single data ONTAP cluster.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We knew that we need to invest in a new solution after we did a total data center architecture. This is the product that we sought afterwards. We chose NetApp because it was the best fit for its price performance.

How was the initial setup?

We started out in 7-Mode and evolved into cDOT. The initial 7-Mode deployment was very straightforward. Migrating 7-Mode to cDOT was much less straightforward.

What about the implementation team?

We worked directly with NetApp for deployment, and our experience was good.

What's my experience with pricing, setup cost, and licensing?

The solution has helped us reduce the overall cost of storage by doing an OPEX agreement with NetApp, we are paying based on utilization. Instead of fronting 30 petabytes worth of storage, we are paying for what we're using.

What other advice do I have?

NVMe over Fabrics is a very interesting proposition. However, it's probably always going to be in a leap frog position with NVMe over traditional Fibre Channel infrastructure. Because if you look at a lot of the research data running NVMe over an Ethernet-based fabric, as the fabric gets congested, the total amount of footprint goes down significantly. Whereas the footprint is very consistent for the Fibre Channel fabric from start to finish, no matter how congested it becomes, and you're still capable of pushing it at reasonable speeds very close to the theoretical maximum.

With the Ethernet fabric, you also have to take into account that you only get the best speeds for NVMe over Fabrics if it's a dedicated storage Ethernet environment, and more than 90 percent of the people implementing it are going to share it with other things because they don't want to have a separate Ethernet infrastructure just for storage. If they were going to do that, they would have stuck with Fibre Channel. Theoretically, it has an off a lot of promise, but practically, not so much.

We do not use this solution for machine learning, AI, or real-time analytics at this time, but we are investigating them.

Make sure that you test it with your own data set. No one else's test will look remotely like what you will use it for.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rajesh Kumar Ramachandran - PeerSpot reviewer
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at OHI TELECOMMUNICATION CO LLC
Real User
Reliable hardware with good storage and very scalable
Pros and Cons
  • "The solution is very easy to configure."
  • "The back-up side of the solution could be improved, as could the archive. We still have to rely on third-party backup programs and other archiving solutions. If it was offered by NetApp itself, it would be much better."

What is our primary use case?

Our client's primary use case is for the storage aspect of the solution, mainly for the block size.

What is most valuable?

The reliability of the storage is the solution's most valuable aspect.

The hardware of the solution is very reliable and there are hardly any issues at all. There rarely are failures, especially when you compare it to other vendors, which have a higher failure rate.

For example, HPE tends to be more prone to disc failures. In the case of ONTAP, this is extremely rare.

The OS is very user-friendly. Due to the fact that the architecture of the system is the same, once we learn ONTAP, we don't have to worry about drastic changes. Other vendors tend to change their products, and then we have to re-learn everything again, including the complete UI and configuration. With NetApp ONTAP, once you learn it, only a little bit of updating is required.

The solution is very easy to configure.

What needs improvement?

The solution is more for mid-range companies. 

The integration could be improved. There used to be an integration product called Snapper Tech, however, it's not available anymore. The vendor-partner relationships need to be improved across the board.

The back-up side of the solution could be improved, as could the archive. We still have to rely on third-party backup programs and other archiving solutions. If it was offered by NetApp itself, it would be much better.

The solution seems to be changing and moving towards the cloud and it will require many changes in order to be able to adapt to this shift.

For how long have I used the solution?

I've been dealing with the solution for almost ten years at this point. It's been a long while.

What do I think about the scalability of the solution?

The solution is easily scalable. It can, due to the features itself and the Cluster ONTAP features it supports. There are additions that need to be purchased so that the customer can scale, however. Other than that, yes, you can scale it well.

The solution best suits medium and enterprise customers. The price is small compared to other companies. 

How are customer service and technical support?

So far, we've been very satisfied with technical support. They are quite knowledgeable and responsive.

How was the initial setup?

The initial setup is not complex at all. In fact, if you compare any other storage, ONTAP is easier to install, implement, and manage than other options. 

What about the implementation team?

We deploy it for our customers.

What's my experience with pricing, setup cost, and licensing?

In order to scale, you do need to purchase add-ons.

What other advice do I have?

I'm on the partner side, and therefore not an end-user.

I would recommend the solution. Its cluster and storage are quite good.

Overall, I would rate the solution eight out of ten. We enjoy working with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Storage Tech at General Dynamics Mission Systems–Canada
Video Review
Real User
With ONTAP we have more shelves, disks, aggregates, and dedupe savings
Pros and Cons
  • "We over-allocate our aggregates and it still works, it's great, it's fun. We dedupe everywhere, we get huge savings. We went back and deduped the whole thing again, we could get more, so that's what we do. We go back and look to see if there's an option we can set and do it from the beginning, but still 13 terabytes, that's a lot of dedupe savings. Sometimes we get 50% or more in our savings, so we love dedupe."
  • "We're at 9.3 so when we go to 9.5 we would like the synchronous SnapMirror because our users would like that, especially the ones that do the conveyor belt of data. We'd like that."

What is our primary use case?

We use ONTAP to take care of the filers. We have quite a few filers and we use it to increase and decrease storage and make new volumes. All the stuff we use Data ONTAP for makes managing all the filers very easy to take care of.

The reason that we use Data ONTAP for everything is that we have it on all of our systems, we have a lot of customers. We use it for our virtual environments in which we make a big data store. Our way to tell people is to just pop in VMs and they use it. We have a cloud environment and a lab environment. We either do NFS VM stores, people just pop in VMs or we put them on iSCSI, they connect to the VMs and poof they're there. We have NetApp and then the networking, so we're right on top as an oxygen service. It's used everywhere, production, development, whatever you got, we're there.

How has it helped my organization?

The way it has improved our organization is that we get a lot of requests for new volumes and new data structures. We go and talk to the user and tell them what we can do with it. We also find that we're a very diverse organization and they want to move data around. We provided SnapMirrors for them and they put data in one location and then we SnapMirror it to the other, and they can do their data. They get it, no need to worry about it. Just poof it's there. I call it the conveyor belt of data. You put it here, we snap it, it's here, it's available, and they love it. They love that feature and that they don't have to worry about shipping it, they don't have to worry about commissions, it's just there. They love the speed of use. 

We look at the numbers because we make sure everything has been provisioned and deduped. There are other products that we've put into Data ONTAP. We have the OCUM, the On Command Unified Manager, which helps us figure out when we do things for Data ONTAP. We put all of our tools that go into Data ONTAP and we have the unified manager where we can see any of our alerts or anything. Then we can do our performance manager. All the tools that we hook into Data ONTAP make it very easy to run because it's a tool that can feed other products and it's the tools that we get from NetApp that makes it very easy to figure things out. It makes it more efficient, we can see things. People complain that their NAS is slow and we're able to bring up the performance manager. It makes life a lot easier because these are tools that we don't have to pay for. Management loves that, they're free tools, we just install them and away we go. 

What is most valuable?

Ease of use is the most valuable feature for us. We brought a new storage person online, he knew another product, we easily taught him what he needed to know using Data ONTAP. He came up quickly, became very valuable to our team because he could use Data ONTAP. It was poof, he was done and became a valued member of our team. It didn't take him months and months to spin up on the product, so it's very nice. It took longer to spend on all the names we had and where all of our locations were. Data ONTAP was no big deal for him.

We know how much space we'll save. We have compression. Within provision and dedupe, one volume that we have problems with is we do 30% and it's around 12 terabytes. It's a very large volume and we dedupe everything and we get huge savings. We over-allocate our aggregates and it still works, it's great, it's fun. We dedupe everywhere, we get huge savings. We went back and deduped the whole thing again, we could get more, so that's what we do. We go back and look to see if there's an option we can set and do it from the beginning, but still 13 terabytes, that's a lot of dedupe savings. Sometimes we get 50% or more in our savings, so we love dedupe.

What needs improvement?

We're at 9.3 so when we go to 9.5 we would like the synchronous SnapMirror because our users would like that, especially the ones that do the conveyor belt of data. We'd like that. A lot of the other ones, I'd like just to see go to HCI, but that's just another investment to go to. I'd have to go back and look at everything else. For ONTAP 9, 9.5, we like to keep up with everything that's going on because we don't let anything lag too much.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is great. It's very stable. A couple of times we've had to reset some of the settings. We just go look on the web and it tells us that we just have to turn certain settings on or off and everything's back up for the web. That's the only time we've only not had the web interface come up, but all the other times it's there. If it's not there, the NAS is having problems, we have bigger problems than just ONTAP. Otherwise, ONTAP is very stable, it's always there. It's great.

What do I think about the scalability of the solution?

ONTAP scales because it's always on the NAS, and our NAS scales. Right now our business is growing so we keep hearing that they need more storage. We tell them that they need to buy some shelves and we just keep connecting shelves onto our NAS. With ONTAP we have more shelves, more disks, and aggregates. We just go click, click, click and it does, and we're good. It makes it very easy to use the product overall. It's not a big deal to scale out on Net App ONTAP. Then it tells you on the shelf, if the disk goes bad, ONTAP knows about it, it'll send auto support off to NetApp because we have the maintenance contract. Then NetApp points out that they need new shelving. 

What other advice do I have?

I'd rate it about a nine because I just don't want to give anything a ten. We love it. We also have production on the backup filers that we use. It's great, it's easy.

I would advise someone considering this solution to take the classes and get some education. Especially if it's cluster because cluster's a little bit different, you need to know how to take care of that. Make sure you know all the networking parts of cluster ONTAP and go take the class and then implement it. Then if you have problems, call up and find out what the problem is and go forth and do it because it's great.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Architect at a financial services firm with 1,001-5,000 employees
Real User
We can recover data quickly. We are able to failover to remote sites. It is reliable.
Pros and Cons
  • "Scalability is good. Now that we have the ability to add more nodes to the cluster, it's better. It allows us to grill our clusters allowing them to be larger and faster, without having to buy a whole new system."
  • "Snapshot and SnapMirror technologies make it easier to replicate data to disaster recovery scenarios."
  • "We can recover data quickly. We are able to failover to remote sites. We can do that within minutes."
  • "I would like to see more integration into the cloud, as we are pushing to do more cloud-based compute. It is just easier to get the storage and everything synced up there and move to the cloud. We want NetApp to keep down the cloud integration path. It still needs some improvement. Overall, there needs to be more cloud integration in all NetApp products."

What is our primary use case?

We primarily use it for our file server environment: all our home shares, group shares, etc.

How has it helped my organization?

From a recovery credibility standpoint, we can recover data quickly. We are able to failover to remote sites. We can do that within minutes versus hours in the past. So, it is a lot faster.

What is most valuable?

Snapshot and SnapMirror technologies make it easier to replicate data to disaster recovery scenarios. We can't do that with certain vendors as easily. 

What needs improvement?

I would like to see more integration into the cloud, as we are pushing to do more cloud-based compute. It is just easier to get the storage and everything synced up there and move to the cloud. We want NetApp to keep down the cloud integration path. It still needs some improvement. Overall, there needs to be more cloud integration in all NetApp products. 

NetApp needs make sure that we don't have any downtime and also keep improving on the non-disruptive pieces to avoid bringing systems down.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is stable. We usually don't have any issues with it. Our updates have been solid.

What do I think about the scalability of the solution?

Scalability is good. Now that we have the ability to add more nodes to the cluster, it's better. It allows us to grill our clusters allowing them to be larger and faster, without having to buy a whole new system. We have some other competitor devices in the house that are not that scalable, like Oracle.

How are customer service and technical support?

Overall, it has been pretty good. We usually can get responses quickly, bug fixes, and whatever we need. It is easy to escalate issues.

Which solution did I use previously and why did I switch?

We have been using ONTAP for a long time. Previously, it was an old files system called Novell NetWare. It was old, and this was a lot easier to deploy in our remote locations and receive data back for disaster recovery.

How was the initial setup?

The initial setup was straightforward. There were not a whole lot of issues with it. 

What other advice do I have?

Give it a look. It's reliable. Now, with ONTAP Select and the ability go to virtual machines, it gives you a lot more flexibility that you didn't have before.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Manager at a tech services company with 10,001+ employees
Real User
Top 20
A stable solution that provides data redundancy, performance, and storage catering
Pros and Cons
  • "The most valuable features of NetApp ONTAP are its data redundancy, performance, storage catering, snapshot technology, and NetApp Insight."
  • "With NetApp ONTAP, the technology is all there, but its management process needs some simplification."

What is our primary use case?

NetApp ONTAP is the obvious choice for what we're doing, which is the simplification of a hyper-converged environment.

What is most valuable?

The most valuable features of NetApp ONTAP are its data redundancy, performance, storage catering, snapshot technology, and NetApp Insight. From a reporting mechanism, the solution fits our needs perfectly.

What needs improvement?

With NetApp ONTAP, the technology is all there, but its management process needs some simplification. Compared to NetApp ONTAP, Pure Storage, for instance, is a better model.

For how long have I used the solution?

I have been using NetApp ONTAP for the last 25 years.

What do I think about the stability of the solution?

We've had just one failed disk in the last five years since I deployed the solution.

I rate NetApp ONTAP a nine out of ten for stability.

What do I think about the scalability of the solution?

The solution's scalability depends on the environment you've got set up. For instance, if you're using NetApp clusters, it's easier to scale. If you're not using NetApp clusters, it gets more complicated to scale. Approximately 400 users use NetApp ONTAP in our company. These 400 people are internal users, but the customer base is much bigger.

I rate NetApp ONTAP a seven out of ten for scalability.

How was the initial setup?

The solution’s initial setup is complex.

What about the implementation team?

We used the help of NetApp professional services and one of our other vendors for the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

NetApp ONTAP is a pricey product, but you pay for what you get. I rate NetApp ONTAP a five out of ten for its pricing.

What other advice do I have?

Just one person is required for the maintenance of NetApp ONTAP.

I have a lot of experience with other vendors. I always choose NetApp ONTAP because no other solution meets our requirements. I would recommend NetApp ONTAP to other users.

Overall, I rate NetApp ONTAP a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Engineer at Alliant Credit Union
Real User
It's more intuitive to use as they are moving away from command line into more graphical interfaces, but they need to improve stability
Pros and Cons
  • "It's more intuitive to use as they are moving away from command line into more graphical interfaces, which are somewhat easier to use."
  • "There is room for improvement in the stability. They have been trying to become simpler, and as a result, there have been road bumps along the way. I have personally experienced this."

What is our primary use case?

It's our enterprise storage solution where we keep 95 percent of our data.

We use it for our mission-critical applications: All our SQL, Exchange, data warehousing, and anything with heaving I/O processing.

How has it helped my organization?

Our company has grown so fast, we spend more in the process. At the same time, we have been able to shrink due to technologies, such as deduplication and compression.

We've been able to keep up with the demands of our business in terms of both performance and storage. Whenever the business needs something, we add it right away. Whenever they say, "Hey, we're gonna throw some big load at you guys. Can you this handle it?" We say, "Yeah, the system can handle it."

What is most valuable?

It's more intuitive to use as they are moving away from command line into more graphical interfaces, which are somewhat easier to use.

What needs improvement?

There is room for improvement in the stability. They have been trying to become simpler, and as a result, there have been road bumps along the way. I have personally experienced this.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have experience a number of bugs recently. The company has also gone through recent changes which has affected stability.

What do I think about the scalability of the solution?

It scales pretty well. It has a cluster interface connection with multiple systems clustering across the board. 

How are customer service and technical support?

They are pretty good when it comes to critical support. Technical support is something they're still working on, but the critical support is good. The critical support will get back to you quickly and stay with you, so you always know who you are dealing with.

Which solution did I use previously and why did I switch?

The performance was really bad on our previous solution. When we did an analysis with our tools, we saw how bad the storage performance was. It was a ten-year-old system. It was meant to run for a small company. It was never meant for where we were at the time.

Compared to what we had in the past, ONTAP has given us both visibility into performance, as well as, adapted to different changes. Where as before, we had a system that we couldn't do much with.

How was the initial setup?

The initial setup was complex compared to what we had, since it does more. When we bought it a couple of years ago, it was more complex. Now, they are trying to become simpler at the setup.

The initial setup took a lot of steps. You had to know a lot of what had happened throughout the process. There were a lot of steps involved, where as now, they're condensing the amount of steps involved. Plus, its more graphically-driven now rather than being mostly command line.

What about the implementation team?

We used two different consultants: 

  1. We had one vendor for the architecture of the high-level stuff.
  2. The other consultant was more to come in and fix it up or do the hardware physical stuff. 

We picked the best out of both.

What was our ROI?

With the duplication and compression, we have been about a one and half to two times savings since we are not running all-flash.

What's my experience with pricing, setup cost, and licensing?

It pays to get the Cadillac. That's what we call ours.

Don't undersize it. We undersized our first one and ended up having to get rid of it, then buying a new one. We lost money in the process. We should have paid for more than what we needed at the beginning.

What other advice do I have?

NVMe over Fabric is considered the next generation of storage in terms of how fast things move.

Our company chose this solution because they've known it from the past.

We are still looking into machine learning, AI, and real-time analytics.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user