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Storage Tech at General Dynamics Mission Systems–Canada
Video Review
Real User
With ONTAP we have more shelves, disks, aggregates, and dedupe savings
Pros and Cons
  • "We over-allocate our aggregates and it still works, it's great, it's fun. We dedupe everywhere, we get huge savings. We went back and deduped the whole thing again, we could get more, so that's what we do. We go back and look to see if there's an option we can set and do it from the beginning, but still 13 terabytes, that's a lot of dedupe savings. Sometimes we get 50% or more in our savings, so we love dedupe."
  • "We're at 9.3 so when we go to 9.5 we would like the synchronous SnapMirror because our users would like that, especially the ones that do the conveyor belt of data. We'd like that."

What is our primary use case?

We use ONTAP to take care of the filers. We have quite a few filers and we use it to increase and decrease storage and make new volumes. All the stuff we use Data ONTAP for makes managing all the filers very easy to take care of.

The reason that we use Data ONTAP for everything is that we have it on all of our systems, we have a lot of customers. We use it for our virtual environments in which we make a big data store. Our way to tell people is to just pop in VMs and they use it. We have a cloud environment and a lab environment. We either do NFS VM stores, people just pop in VMs or we put them on iSCSI, they connect to the VMs and poof they're there. We have NetApp and then the networking, so we're right on top as an oxygen service. It's used everywhere, production, development, whatever you got, we're there.

How has it helped my organization?

The way it has improved our organization is that we get a lot of requests for new volumes and new data structures. We go and talk to the user and tell them what we can do with it. We also find that we're a very diverse organization and they want to move data around. We provided SnapMirrors for them and they put data in one location and then we SnapMirror it to the other, and they can do their data. They get it, no need to worry about it. Just poof it's there. I call it the conveyor belt of data. You put it here, we snap it, it's here, it's available, and they love it. They love that feature and that they don't have to worry about shipping it, they don't have to worry about commissions, it's just there. They love the speed of use. 

We look at the numbers because we make sure everything has been provisioned and deduped. There are other products that we've put into Data ONTAP. We have the OCUM, the On Command Unified Manager, which helps us figure out when we do things for Data ONTAP. We put all of our tools that go into Data ONTAP and we have the unified manager where we can see any of our alerts or anything. Then we can do our performance manager. All the tools that we hook into Data ONTAP make it very easy to run because it's a tool that can feed other products and it's the tools that we get from NetApp that makes it very easy to figure things out. It makes it more efficient, we can see things. People complain that their NAS is slow and we're able to bring up the performance manager. It makes life a lot easier because these are tools that we don't have to pay for. Management loves that, they're free tools, we just install them and away we go. 

What is most valuable?

Ease of use is the most valuable feature for us. We brought a new storage person online, he knew another product, we easily taught him what he needed to know using Data ONTAP. He came up quickly, became very valuable to our team because he could use Data ONTAP. It was poof, he was done and became a valued member of our team. It didn't take him months and months to spin up on the product, so it's very nice. It took longer to spend on all the names we had and where all of our locations were. Data ONTAP was no big deal for him.

We know how much space we'll save. We have compression. Within provision and dedupe, one volume that we have problems with is we do 30% and it's around 12 terabytes. It's a very large volume and we dedupe everything and we get huge savings. We over-allocate our aggregates and it still works, it's great, it's fun. We dedupe everywhere, we get huge savings. We went back and deduped the whole thing again, we could get more, so that's what we do. We go back and look to see if there's an option we can set and do it from the beginning, but still 13 terabytes, that's a lot of dedupe savings. Sometimes we get 50% or more in our savings, so we love dedupe.

What needs improvement?

We're at 9.3 so when we go to 9.5 we would like the synchronous SnapMirror because our users would like that, especially the ones that do the conveyor belt of data. We'd like that. A lot of the other ones, I'd like just to see go to HCI, but that's just another investment to go to. I'd have to go back and look at everything else. For ONTAP 9, 9.5, we like to keep up with everything that's going on because we don't let anything lag too much.

Buyer's Guide
NetApp ONTAP
December 2024
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is great. It's very stable. A couple of times we've had to reset some of the settings. We just go look on the web and it tells us that we just have to turn certain settings on or off and everything's back up for the web. That's the only time we've only not had the web interface come up, but all the other times it's there. If it's not there, the NAS is having problems, we have bigger problems than just ONTAP. Otherwise, ONTAP is very stable, it's always there. It's great.

What do I think about the scalability of the solution?

ONTAP scales because it's always on the NAS, and our NAS scales. Right now our business is growing so we keep hearing that they need more storage. We tell them that they need to buy some shelves and we just keep connecting shelves onto our NAS. With ONTAP we have more shelves, more disks, and aggregates. We just go click, click, click and it does, and we're good. It makes it very easy to use the product overall. It's not a big deal to scale out on Net App ONTAP. Then it tells you on the shelf, if the disk goes bad, ONTAP knows about it, it'll send auto support off to NetApp because we have the maintenance contract. Then NetApp points out that they need new shelving. 

What other advice do I have?

I'd rate it about a nine because I just don't want to give anything a ten. We love it. We also have production on the backup filers that we use. It's great, it's easy.

I would advise someone considering this solution to take the classes and get some education. Especially if it's cluster because cluster's a little bit different, you need to know how to take care of that. Make sure you know all the networking parts of cluster ONTAP and go take the class and then implement it. Then if you have problems, call up and find out what the problem is and go forth and do it because it's great.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemsA85df - PeerSpot reviewer
Systems Architect at a financial services firm with 1,001-5,000 employees
Real User
We can recover data quickly. We are able to failover to remote sites. It is reliable.
Pros and Cons
  • "Scalability is good. Now that we have the ability to add more nodes to the cluster, it's better. It allows us to grill our clusters allowing them to be larger and faster, without having to buy a whole new system."
  • "Snapshot and SnapMirror technologies make it easier to replicate data to disaster recovery scenarios."
  • "We can recover data quickly. We are able to failover to remote sites. We can do that within minutes."
  • "I would like to see more integration into the cloud, as we are pushing to do more cloud-based compute. It is just easier to get the storage and everything synced up there and move to the cloud. We want NetApp to keep down the cloud integration path. It still needs some improvement. Overall, there needs to be more cloud integration in all NetApp products."

What is our primary use case?

We primarily use it for our file server environment: all our home shares, group shares, etc.

How has it helped my organization?

From a recovery credibility standpoint, we can recover data quickly. We are able to failover to remote sites. We can do that within minutes versus hours in the past. So, it is a lot faster.

What is most valuable?

Snapshot and SnapMirror technologies make it easier to replicate data to disaster recovery scenarios. We can't do that with certain vendors as easily. 

What needs improvement?

I would like to see more integration into the cloud, as we are pushing to do more cloud-based compute. It is just easier to get the storage and everything synced up there and move to the cloud. We want NetApp to keep down the cloud integration path. It still needs some improvement. Overall, there needs to be more cloud integration in all NetApp products. 

NetApp needs make sure that we don't have any downtime and also keep improving on the non-disruptive pieces to avoid bringing systems down.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is stable. We usually don't have any issues with it. Our updates have been solid.

What do I think about the scalability of the solution?

Scalability is good. Now that we have the ability to add more nodes to the cluster, it's better. It allows us to grill our clusters allowing them to be larger and faster, without having to buy a whole new system. We have some other competitor devices in the house that are not that scalable, like Oracle.

How are customer service and technical support?

Overall, it has been pretty good. We usually can get responses quickly, bug fixes, and whatever we need. It is easy to escalate issues.

Which solution did I use previously and why did I switch?

We have been using ONTAP for a long time. Previously, it was an old files system called Novell NetWare. It was old, and this was a lot easier to deploy in our remote locations and receive data back for disaster recovery.

How was the initial setup?

The initial setup was straightforward. There were not a whole lot of issues with it. 

What other advice do I have?

Give it a look. It's reliable. Now, with ONTAP Select and the ability go to virtual machines, it gives you a lot more flexibility that you didn't have before.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp ONTAP
December 2024
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Infrastructure Manager at a tech services company with 10,001+ employees
Real User
Top 20
A stable solution that provides data redundancy, performance, and storage catering
Pros and Cons
  • "The most valuable features of NetApp ONTAP are its data redundancy, performance, storage catering, snapshot technology, and NetApp Insight."
  • "With NetApp ONTAP, the technology is all there, but its management process needs some simplification."

What is our primary use case?

NetApp ONTAP is the obvious choice for what we're doing, which is the simplification of a hyper-converged environment.

What is most valuable?

The most valuable features of NetApp ONTAP are its data redundancy, performance, storage catering, snapshot technology, and NetApp Insight. From a reporting mechanism, the solution fits our needs perfectly.

What needs improvement?

With NetApp ONTAP, the technology is all there, but its management process needs some simplification. Compared to NetApp ONTAP, Pure Storage, for instance, is a better model.

For how long have I used the solution?

I have been using NetApp ONTAP for the last 25 years.

What do I think about the stability of the solution?

We've had just one failed disk in the last five years since I deployed the solution.

I rate NetApp ONTAP a nine out of ten for stability.

What do I think about the scalability of the solution?

The solution's scalability depends on the environment you've got set up. For instance, if you're using NetApp clusters, it's easier to scale. If you're not using NetApp clusters, it gets more complicated to scale. Approximately 400 users use NetApp ONTAP in our company. These 400 people are internal users, but the customer base is much bigger.

I rate NetApp ONTAP a seven out of ten for scalability.

How was the initial setup?

The solution’s initial setup is complex.

What about the implementation team?

We used the help of NetApp professional services and one of our other vendors for the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

NetApp ONTAP is a pricey product, but you pay for what you get. I rate NetApp ONTAP a five out of ten for its pricing.

What other advice do I have?

Just one person is required for the maintenance of NetApp ONTAP.

I have a lot of experience with other vendors. I always choose NetApp ONTAP because no other solution meets our requirements. I would recommend NetApp ONTAP to other users.

Overall, I rate NetApp ONTAP a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Engineer at Alliant Credit Union
Real User
It's more intuitive to use as they are moving away from command line into more graphical interfaces, but they need to improve stability
Pros and Cons
  • "It's more intuitive to use as they are moving away from command line into more graphical interfaces, which are somewhat easier to use."
  • "There is room for improvement in the stability. They have been trying to become simpler, and as a result, there have been road bumps along the way. I have personally experienced this."

What is our primary use case?

It's our enterprise storage solution where we keep 95 percent of our data.

We use it for our mission-critical applications: All our SQL, Exchange, data warehousing, and anything with heaving I/O processing.

How has it helped my organization?

Our company has grown so fast, we spend more in the process. At the same time, we have been able to shrink due to technologies, such as deduplication and compression.

We've been able to keep up with the demands of our business in terms of both performance and storage. Whenever the business needs something, we add it right away. Whenever they say, "Hey, we're gonna throw some big load at you guys. Can you this handle it?" We say, "Yeah, the system can handle it."

What is most valuable?

It's more intuitive to use as they are moving away from command line into more graphical interfaces, which are somewhat easier to use.

What needs improvement?

There is room for improvement in the stability. They have been trying to become simpler, and as a result, there have been road bumps along the way. I have personally experienced this.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have experience a number of bugs recently. The company has also gone through recent changes which has affected stability.

What do I think about the scalability of the solution?

It scales pretty well. It has a cluster interface connection with multiple systems clustering across the board. 

How are customer service and technical support?

They are pretty good when it comes to critical support. Technical support is something they're still working on, but the critical support is good. The critical support will get back to you quickly and stay with you, so you always know who you are dealing with.

Which solution did I use previously and why did I switch?

The performance was really bad on our previous solution. When we did an analysis with our tools, we saw how bad the storage performance was. It was a ten-year-old system. It was meant to run for a small company. It was never meant for where we were at the time.

Compared to what we had in the past, ONTAP has given us both visibility into performance, as well as, adapted to different changes. Where as before, we had a system that we couldn't do much with.

How was the initial setup?

The initial setup was complex compared to what we had, since it does more. When we bought it a couple of years ago, it was more complex. Now, they are trying to become simpler at the setup.

The initial setup took a lot of steps. You had to know a lot of what had happened throughout the process. There were a lot of steps involved, where as now, they're condensing the amount of steps involved. Plus, its more graphically-driven now rather than being mostly command line.

What about the implementation team?

We used two different consultants: 

  1. We had one vendor for the architecture of the high-level stuff.
  2. The other consultant was more to come in and fix it up or do the hardware physical stuff. 

We picked the best out of both.

What was our ROI?

With the duplication and compression, we have been about a one and half to two times savings since we are not running all-flash.

What's my experience with pricing, setup cost, and licensing?

It pays to get the Cadillac. That's what we call ours.

Don't undersize it. We undersized our first one and ended up having to get rid of it, then buying a new one. We lost money in the process. We should have paid for more than what we needed at the beginning.

What other advice do I have?

NVMe over Fabric is considered the next generation of storage in terms of how fast things move.

Our company chose this solution because they've known it from the past.

We are still looking into machine learning, AI, and real-time analytics.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SanEngina866 - PeerSpot reviewer
SAN Engineer with 1,001-5,000 employees
Real User
The new automation feature saves us a lot of time. The response time for tickets is bad.
Pros and Cons
  • "The product is good at deduplication. Also, the new automation feature is good, as it saves us a lot of time."
  • "Technical support is not in person nowadays. We have to wait a long time to get an engineer. Then, most of the time, their engineers are not good enough to understand our problems. While we might not be able to explain the problem well, or they are not able to understand the problem well, their solutions are slow to resolution. The response time for tickets is bad nowadays."
  • "I need to be able to validate how the host is performing from the storage, as I am concerned about the host performance and storage connectivity to the host."

What is our primary use case?

We use it for the NAS solution. We have a NAS infrastructure with NetApp ONTAP.

How has it helped my organization?

The product is good at deduplication. Also, the new automation feature is good, as it saves us a lot of time.

What is most valuable?

  • SnapMirror
  • SnapVault
  • Deduplication
  • The compression.

What needs improvement?

I need to be able to validate how the host is performing from the storage, as I am concerned about the host performance and storage connectivity to the host.

They have to improve on the data and monitoring tools.

What do I think about the stability of the solution?

The stability is good. They have point in time recovery, and they don't have any single point  of failures. 

The FAS series is good. In addition, they have around 10Gs for management, which is nice.

What do I think about the scalability of the solution?

I love NetApp's scalability. We started in three areas, and now, we have grown to 16 areas. It is that good at scaling.

How is customer service and technical support?

Technical support is not in person nowadays. We have to wait a long time to get an engineer. Then, most of the time, their engineers are not good enough to understand our problems. While we might not be able to explain the problem well, or they are not able to understand the problem well, their solutions are slow to resolution. The response time for tickets is bad nowadays.

How was the initial setup?

Half of the setup is straightforward. However, when we want to do customizations and networking configurations, it is quite challenging. The issue is that we cannot fit NetApp's configurations to our organization standards.

What about the implementation team?

We have a NetApp consultant for all types of deployments. He has been wonderful to work with as he is always helpful.

Which other solutions did I evaluate?

The top two vendors that we considered were NetApp and Dell EMC. 

We are also considering some white labels for HCIs, but these solutions aren't shortlisted yet.

What other advice do I have?

If you need something in the NAS area, consider or test the NetApp products.

On the storage and box side, NetApp is really good at what they do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1984002 - PeerSpot reviewer
Regional Sales Manager at a tech consulting company with 1,001-5,000 employees
Reseller
Great features with good expansion capabilities and good reliability
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "The price could be lower."

What is our primary use case?

One of the classic use cases is the high availability for both block and file. However, many different technologies within NetApp are of interest to our customers.

What is most valuable?

NetApp has a variety of different features and technologies on offer. 

The initial setup is pretty straightforward. 

It's a stable product.

The solution can scale well. 

What needs improvement?

The integration with other products, both security and third-party products such as Lenovo and others doing OEM solutions, that would be ideal. We'd like to have these with ONTAP on top. We'd like integrations with different types of backup solutions and so on. 

The price could be lower. 

We have a good sense of feature sets in the pipeline for the product and therefore are largely satisfied with both its capabilities and the roadmap. 

For how long have I used the solution?

I've been using the solution for five years or so.

What do I think about the stability of the solution?

The stability is great. I'd rate it ten out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product scales very well. I'd rate it nine or ten out of ten. It expands easily. 

The solution works well for large or mid-size companies. 

Within our company, none of us is using NetApp storage as we are providing our customers with solutions.

Which solution did I use previously and why did I switch?

From our portfolio, we're selling a lot of Dell EMC and NetApp. We're selling Huawei, and we're selling other storage space as well, such as some IBM. With that said, if you compare Dell EMC and NetApp, it's mostly based on the integration, technologies, and flexibility where we see NetApp being a better fit for many of our customers, yet not for all.

How was the initial setup?

We have been working with NetApp a lot. Doing implementations is not a problem for us. 

What about the implementation team?

95% of the time, clients can handle the initial setup. However, we primarily work with enterprise accounts, and those, even with a simple setup, can often lead to complex requirements.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. I'd rate it three out of five in terms of affordability. It is not a cheap solution. However, it is quite stable and offers good value. 

Which other solutions did I evaluate?

We did evaluate this solution against other options. 

What other advice do I have?

I'm actually a partner of Lenovo and NetApp. We're integrators. We set the solution up for our clients. 

I'd rate the solution ten out of ten.

Based on my 20 years within the IT industry, NetApp is the best system out there. It is just not the cheapest. That said, looking at what it can do with Lenovo and other vendors make it a good option. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
StorageMae6d - PeerSpot reviewer
Storage manager at a manufacturing company with 10,001+ employees
Real User
This solution has helped reduce the overall cost of storage space in our organization by allowing us to use one data center, instead of two
Pros and Cons
  • "Previously we didn't have DR, but ever since we purchased the NetApp server, we are able to use Snap Mirror and then create DR scenarios, so that's been a huge benefit. This solution has helped reduce the overall cost of storage space in our organization by allowing us to use one data center, instead of two, and then allowing us to replicate the data; so that saves us money to buy more storage. We have been able to save space by using this solution."
  • "I would like the ability to perform backups in the cloud. That way you don't have to worry about building the data center. Everything's already in the cloud."

What is our primary use case?

The primary use case for this solution is the storage and backup.

How has it helped my organization?

Previously we didn't have DR, but ever since we purchased the NetApp server, we are able to use SnapMirror and then create DR scenarios, so that's been a huge benefit.

This solution has helped reduce the overall cost of storage space in our organization by allowing us to use one data center, instead of two, and then allowing us to replicate the data; so that saves us money to buy more storage.

We have been able to save space by using this solution.

What is most valuable?

SnapMirror. DR replication, it's very useful that we have backups.


What needs improvement?

I would like the ability to perform backups in the cloud. That way you don't have to worry about building the data center. Everything's already in the cloud.

What do I think about the stability of the solution?

It's very stable. We never had any data corruption or data loss, so, it's been very stable.

How are customer service and technical support?

I would say we have platinum support, so they're really good for our work, so they're really good. You get what you paid for.

Which solution did I use previously and why did I switch?

Previously, we didn't use any other solution. NetApp came out and gave us a demo and it just works. 

How was the initial setup?

Yes. It was very straightforward. Very easy. The PSE came in and showed us how to do it. We followed the instructions and it just works.

Which other solutions did I evaluate?

EMC, Hitachi, and IBM. We chose NetApp because of its ease of use. 

What other advice do I have?

Our approximate cost per IOP is at least a couple of million.

I would give this product a rating of 8 out of 10. There could be improvements, its proprietary software so it can be pricey.

I say give NetApp a try. Its very simple to install and easy to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of IT at a tech vendor with 51-200 employees
Real User
Using Snapshots, we're able to use to restore VMs in minutes for our developers
Pros and Cons
  • "The deduplication is valuable."
  • "The only thing I don't like is that firmware upgrades require downtime. It would be beneficial if we could do upgrades without as much downtime."

What is our primary use case?

We use it for network shares and being aware of backups.

How has it helped my organization?

It can restore from Snapshots. Our developers ruin VMs very quickly. It restores Snapshot and gets them back in a few minutes.

What is most valuable?

Deduplication.

What needs improvement?

Feature-wise, it does most of what we want. The only thing I don't like is that firmware upgrades require downtime. It would be beneficial if we could do upgrades without as much downtime.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's very stable. We've had no issues with it in six years of using it now. We have eight different devices and the stability has been awesome. The only failures we've had are drive failures and they normally have those shipped out before we even know there was a problem.

What do I think about the scalability of the solution?

Unfortunately, we haven't scaled up much.

How is customer service and technical support?

Technical support is very good. We haven't had a ton of issues but when we do - the drive failures - they're very easy to deal with.

How was the initial setup?

It was pretty easy. They came out and helped with it and gave us a few days' training. It was pretty simple.

What about the implementation team?

We used a reseller, Storage Assessments. Our experience with them was very good. We still maintain the relationship with them for upgrades and purchasing other software.

What was our ROI?

We had a developer get a virus in the Dev environment and, due to the Snapshots and backups, we were able to just blow that environment away and bring it back up pretty quickly. I would consider that ROI because it saved us a ton of money in machines and resources. We were able to do that in an hour, versus rebuilding the entire environment.

Which other solutions did I evaluate?

We also looked at 3PAR and HPE. We brought all three vendors in, met up. After doing testing and using them all, NetApp was by far the easiest and the deduplication was much better than the competitors.

What other advice do I have?

Go with the NetApp. The ease of use and the deployment of it, by far, outdo every other vendor that we've dealt with.

I would rate it a solid eight out of ten. The ease of use is awesome, the support is awesome. The only thing keeping me from giving it a ten is that keeping it upgraded is a pain.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user