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reviewer1801533 - PeerSpot reviewer
Storage Lead at a tech services company with 10,001+ employees
Real User
Fantastic performance, and reliability, as well as useful monitoring tools
Pros and Cons
  • "From a storage standpoint, NetApp is the number one partner and the number one equipment manufacturer."
  • "They need centralized controls."

What is our primary use case?

We are capable of implementing, migrating, and the configuration information of NetApp. We have 7-Mode and C-mode ONTAP operating systems from NetApp. 7-Mode, which is out of date and has expired from NetApp's vendor. They have created their own kernel for ONTAP, a cluster Data ONTAP. For the time being, they are only doing and providing the ONTAP cluster data, ONTAP to the customer. Customers who are using the 7-Mode data, 7-Mode ONTAP are systems that have not yet been upgraded. Whatever previous series hardware they are using, is incompatible with the C mode cluster data ONTAP. As a result, they are constantly taking care of and having to refresh their customers and providing the solution to the migratory or existing data to the new Data ONTAP system.

I've implemented many customized enterprise levels, and I've also done many migrations. Basically, storage that is currently in use, as well as a SAN protocol and how we are using it for all of our heterogeneous environments, such as VMware, Windows, Linux, and Unix. 

NetApp ONTAP is an operating system, similar to Windows, which we use for accessing the Windows client.

NetApp is storage similar to EMC. EMC is one of the storage vendors; they provide EMC, such as Dell EMC, Synology, Dell, and IBM. NetApp is one of the market's leading providers of SAN and NAS protocols to end users, as well as critical business solutions.

Currently, with NetApp application scenarios you can see that if you have a high,  business-critical application, it will require high IOPs to access this application from one of the storage options listed. Assume you're using an SAP HANA, or any other high IOPs utilization application, such as SAP, HANA, or any other tool. In these cases, NetApp has a solution. They have hardware such as an all-flash disc, which means they can use all-flash storage in between this solution fulfillment. If you have a hundred users logging in at the same time, you are using a business-critical application, it should not include any database applications such as Oracle Database. In such cases, they provide the SAN-based solution from NetApp and meet your NetApp storage requirements.

How has it helped my organization?

NetApp storage is also a hybrid solution. The cloud is essentially in the market right now, but no one is moving all of this data to the cloud.

If the primary data center is unavailable, you can deploy your data from the cloud vendor. This type of solution can also be obtained from NetApp storage.

What is most valuable?

With NetApp ONTAP your storage requirement is met. If you provide a solution to any of our customers, we will first take the accessories. We will collect the necessary requirements from the customers, just as we will conduct the assessment from the customer's end.

NetApp has a variety of hardware and solutions available there. Based on that, they can provide a low-level and high-level diagram and inform customers. If you want to use such a solution, such as a hardware solution and a software solution like this, you can, you can implement it at the customer, and you can use it. Like VMware, we can use it in most NetApp players, most of whom are in hardware and network storage. From a storage standpoint, NetApp is the number one partner and the number one equipment manufacturer.

What needs improvement?

If you wanted to configure the QAs policies right now, I believe you should be technical as well. If you are not aware of such devices and technology, you will not understand.

We will assess the existing infrastructure. If they want to improve the existing storage, not just for NetApp, it will be based on what is currently available and being used.

Existing IOPs will not be compatible with your current user, regardless of who is concurrently connected to the storage.

We'll assess the existing infrastructure, and if they're ready to buy any new hardware, any new solution, we'll add any additional access they'll give solid-state drives. And we will improve the performance. We will increase the number of drives and the overall memory utilization. As a result, the end-user cannot determine the exact utilization of the speed and your IOPs. we'll put it to use. 

If there is a bottleneck in the network as well, we will find out exactly what assessment is now, and we will make decisions based on that assessment. Based on the assessment, we will make recommendations for improvement and provide guidelines for exactly what we need to do.

In terms of the storage, if you implemented the storage one time and if you provided the volumes, you also provided the opportunity to learn. If you provided dials and QS policies, the client and user are not required, and they are not asking for the extension and all of these things. If you configure a quota type of information, or if some of the users are requesting data for a hundred UPR changes before the particular data, particular folder, in this case, we can do the automation involved there.

Until we get the automatic resize working properly, if a threshold is reached out to a specific percentage, such as just 90 percent, or an aggregated breach is 90 percent. This is the kind of data that the automation process can provide.

That is the fundamental thing in our NetApp storage right now. One of the things that are happening now is that a new requirement has arisen from the end-user, such as the desire to create new volumes of new LAN and present them to a specific physical host, a virtual host, a Windows host, or a Linux host. We have to create this information, this script, and just fill it in their format.

NetApp is currently providing monitoring tools. Assume you have multiple clusters in your organization, a large number of containers, and a large number of countries if you are currently using your storage. There's no need to log in to each cluster and storage separately, there is a centralized monitoring and management tool where you can simply log it into one single signup control.

It's as simple as a single click. If you wanted to manage these jobs and run the one-sum script, you didn't have to log in to each and every cluster and storage; instead, you just needed to log in once. With a single click, you can access your own information via someone else's system and manage their command tools from the network, which they have developed.

They could make the access a bit easier.

Every cluster and storage must be done manually the first time,  during the implementation and deployment phases. If it is deployed completely, you won't have to do anything manually. You must perform online on all of these automation and all of these centralized, single controls.

They need centralized controls. 

Not every organization is small, and they are using multiple locations. They are utilizing a number of DRaaS solutions. If your primary data center is down, is it due to any of these hardware or natural environment, natural disasters, human beings, or mistakes now? You don't have to worry about this in these cases. Simply click the activate button on the DR site, and your data will be deployed from the DR storage. There's nothing to be concerned about. It's simple.

You can migrate your existing data right now. As a result, the feature is now being used everywhere, and what everyone is looking for, is on a cloud right now. For example, your ONTAP system manager, cloud-only the features that are combined with that cloud. If you open your NetApp ONTAP system manager control, it will combine the cloud volumes and you can simply map your three-bucket location, three-bucket credential, and jump in your data going to the cloud.

You can either give it a second copy on the cloud network or use cloud data ONTAP. If you've wired your data to the cloud, ONTAP, AWS, Azure, or Google. So it can simply create a duplicate copy on the cloud player as well.

Buyer's Guide
NetApp ONTAP
January 2025
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

For how long have I used the solution?

My primary expertise is in NetApp ONTAP. I have been using NetApp ONTAP, implementing and providing solutions for the last seven years.

The most recent version is used at my client's location. 

We had an 18, 20 cluster on NetApp that was a near DR solution, primary solution, secondary solution, such as a DR solution, or a long retention archive backup solution with disc level backup.

They have also implemented and improved the solution with a cloud vendor, such as Azure Data ONAP, AWS Data ONAP, or Google Data ONAP, all of which are major players that are partnering with NetApp to provide a cloud-based solution.

What do I think about the stability of the solution?

In terms of performance and reliability, NetApp ONTAP is fantastic. If you look at it, and if you go with NetApp now, everything you will get as compared to other storage, NetApp is extremely stable and reliable storage.

In comparison to IBM and Dell EMC. As a result, NetApp is a fantastic tool in my opinion. If you have to do anything, it will be simple, and you will not have to worry about your NetApp data. If you think about it, there are disasters over there, and my data will be lost or something like that, but there is nothing to worry about.

What do I think about the scalability of the solution?

We have a scale-out and scale its solution based on the type of information and solution you are currently deploying. NetApp is deployed in many locations. If you deploy the current solution, we can do it as a scale-out and scaling kind of device. Based on that, we can expand the other data size and use it for environmental purposes.

How are customer service and support?

We never contact them, but if we need assistance, such as a hardware solution or a hardware replacement, we must contact them because we do not provide the hardware. They are now providing the hardware. But, if you look at the software part of the picture, I don't want to reach out to NetApp. I'm very capable of doing it every time, both for storage and for the NetApp ONTAP system.

Which solution did I use previously and why did I switch?

We work with VMware, Storage, and Nutanix NCI solutions.

How was the initial setup?

Actually, complex means that everyone is an expert in a specific device or a specific product. No. How can we say it is complex, or how can we say it is simple?

From my perspective, I'll say it's simple for me, but if you're looking for the first time, no, it will appear to be quite difficult. 

From my perspective, it's simple, because I've been working with NetApp for over seven years and am familiar with its operations, and migration. Based on that, I can tell you that it is easy for me.

If you want to set up primary and secondary storage now, you only have a few days. This is a production idea type of solution. It will only take three to four days. But everything should be in its proper place. We can simply order it. But if you say that, we don't have the space, we don't have the cooling power systems, and we don't have the power supply, it will take a long time to deploy. However, if you want to deploy the storage, and if everything is already in place, it will most likely take four to five days for both site location storage.

What's my experience with pricing, setup cost, and licensing?

It is a perpetual license. You are not required to purchase on a monthly or yearly basis. Whenever you purchase any type of solution software license, it should be a perpetual license that is valid for a lifetime. 

When you purchase NetApp for the first time they will provide you with the standard license, or a premium license, and even a standard bundle solution license. If you choose the premium bundle, each license will come with only that bundle.

They are offering the protocol device license for sale. If you want to use a CIP protocol, you must purchase the CIP. If you want to use the NFS protocol, you must purchase the NPS license if you want to use DFC, VME, or FCoE. If you only buy the bundle license now, each license will come in that bundle's bundle package.

What other advice do I have?

NetApp storage is my primary skill; I am an L3 or L4 on NetApp.

I'm building the NetApp from scratch based on what others need, and which one must be used, However, NetApp currently has a pre-deployed ONTAP version, that includes a pre-deployed ONTAP version in NetApp storage. They are assigning devices and hard discs to each of the controllers. They cannot have an operating system based on that request. They have been deployed. Aside from that, we will need to connect to your laptop using this console cable, serial console cable. We simply need to assign that to the serial console.

If you configure the management IP, we can put it in their networks and take the RDP or partition from your network. That is any location on your network. From there, we can simply configure the cluster. We can set these up with the data aggregate, volumes, learn and share, Q3 and quota. If they wanted to learn about the AFC solution, we simply need to configure the fiber channel cables and connect them to the SAN network and cable. If you wanted to create the zoning, analyze, and provide to a physical virtual.

I would rate NetApp ONTAP a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2590254 - PeerSpot reviewer
system & storage expert at a financial services firm with 1,001-5,000 employees
Real User
Top 20
The auto-completion feature now simplifies management by streamlining command-line operations
Pros and Cons
  • "Our organization is short-staffed, and ONTAP's ease of storage management is well-suited to our small team."
  • "ONTAP's GUI does not encompass all the features available in the CLI."

What is our primary use case?

We manage our data systems with NetApp ONTAP through either the command-line interface or the graphical user interface.

We implemented ONTAP because it provides a unified management interface for all storage, simplifying administration by using the same language for both SAN and NAS environments.

How has it helped my organization?

NetApp ONTAP is user-friendly.

The auto-completion feature now simplifies ONTAP management by streamlining command-line operations. When entering commands via the CLI, auto-completion suggests relevant options, improving efficiency and reducing errors. This enhanced functionality has proven effective in managing various storage environments, consistently delivering the expected performance.

We have tested ONTAP in several environments, and its performance has met our expectations.

ONTAP reduces human error by providing helpful auto-completion features, eliminating the need to memorize all commands.

ONTAP helps improve our cost savings because NetApp products are competitively priced compared to IBM and Dell.

We realized the benefits of ONTAP immediately.

What is most valuable?

Our organization is short-staffed, and ONTAP's ease of storage management is well-suited to our small team.

What needs improvement?

ONTAP's GUI does not encompass all the features available in the CLI. Some functions can only be executed through the CLI.

For how long have I used the solution?

I have been using NetApp ONTAP for about eight years.

What do I think about the stability of the solution?

I would rate the stability of ONTAP eight and a half out of ten. There are bugs from time to time, especially in new versions. If we upgrade, there might be issues with some features, but it is generally stable.

What do I think about the scalability of the solution?

Our previous product faced scalability limitations requiring a complete replacement. However, recent systems, particularly the new NetApp systems, demonstrate significantly improved scalability compared to their predecessors.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our company used various storage solutions from vendors like Dell, IBM, and Hitachi. However, NetApp ONTAP stands out due to its consistent core functionality, even with feature updates, maintaining simplicity compared to other complex solutions.

How was the initial setup?

The complexity and duration of a NetApp ONTAP deployment depend significantly on the chosen approach. Building a new ONTAP environment from scratch typically takes around two weeks, while migrating an existing storage infrastructure from another vendor to ONTAP can increase the deployment time to two months due to the added complexities of data transfer, compatibility considerations, and potential application downtime.

What was our ROI?

In my experience of almost 25 years, ONTAP was less time-consuming than most other products I've worked with.

What's my experience with pricing, setup cost, and licensing?

NetApp ONTAP is moderately priced. The tag price is more competitive for the value we get.

What other advice do I have?

I would rate NetApp ONTAP nine out of ten.

We have NetApp ONTAP deployed in multiple locations with 2,500 users.

NetApp ONTAP requires maintenance for upgrades, adding features, and replacing failed disks.

I will recommend ONTAP. It is advisable to consider a proof of concept.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
NetApp ONTAP
January 2025
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Manager - Data Center Services at TTi Power Equipment
Real User
Top 10
The on-ramp for all things Netapp
Pros and Cons
  • "You can scale the product up or out."
  • "The older UI is not ideal."

What is our primary use case?

ONTAP is Netapp's data management solution for on-premise and cloud datastores.

How has it helped my organization?

ONTAP itself hasn't really "improved [our] organization", but the Netapp IP that we leverage THROUGH ONTAP is a cornerstone for our data management and disaster recovery and business continuity programs.

What is most valuable?

The solution is extremely stable and easily scalable.  The snapshot capabilities protect against data loss due to corruption and human error, the snapmirror replication methodology provides efficient disaster recovery, and the data compression/deduplication technologies provide amazing storage efficiency.  Add to that the seamless management of hierarchical and object storage on-premise and in the cloud and you have a compelling solution for broad data management under a single platform.


What needs improvement?

The ONTAP UI is constantly evolving, and it is always a work in progress.  Several management constructs (e.g. disk aggregates) have been removed from ONTAP and relegated to the command line only, seemingly to streamline the UI.  It would be nice if future releases would allow us to turn the features we actually use back on.

For how long have I used the solution?

Since 2005.

What do I think about the stability of the solution?

Rock solid and bulletproof.

What do I think about the scalability of the solution?

It's scalable. You can have many, many nodes in a cluster. You can have multiple clusters as well. It can scale up or out.

How are customer service and support?

Overall, my experience with Netapp support has been excellent.  Like all large tech providers, they have had occasional lags in their support services, but I have had very few major problems, and I have never had an issue that they could not or would not resolve.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Many years ago, we were an EMC shop, but we moved to Netapp in 2005, and have never seen a reason to leave the Netapp platform since.

How was the initial setup?

The initial complexity really depends on the architecture required to support each customer's data needs.  That said, once the systems have been set up, ongoing maintenance is very straightforward.

What about the implementation team?

We absolutely used a vendor team, and I would recommend that most Netapp customers do so.

What was our ROI?

We've never really calculated the ROI, but the value of Netapp's compression and deduplication technology should not be underestimated and will become all the more important as we increasingly move workloads to and from public clouds.

What's my experience with pricing, setup cost, and licensing?

Great enterprise-grade IP is never inexpensive, but Netapp successfully delivers a lot of value for the money.  Netapp offers its data management solutions in an ala carte fashion which makes licensing a bit nebulous, but there are valid arguments on both sides.

What other advice do I have?

Find a good channel partner.  If you are in a very large shop with plenty of storage experts, then you might go it alone.  For the rest of us, having a capable partner to help with architectural and technical considerations is a total game changer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architec68b9 - PeerSpot reviewer
Architect at a retailer with 10,001+ employees
Real User
Since we have a hybrid solution, we can accommodate for the performance that we need
Pros and Cons
  • "It has been very stable. We haven't had a significant outage."
  • "The solution has helped our organization reduce its overall cost of storage by allowing us to have multiple sites using the multi-tenant security model, segregated from each other, while at the same time using the same resources."
  • "Sometimes, we have had some delays, on holidays and weekends, getting the right resource for a specific problem."

What is our primary use case?

We use it for SMB and CIFS for different departments. It is also used for HIPAA and FTC compliance.

How has it helped my organization?

Management, deployment, and compliance are much easier. We're doing NetApp Volume Encryption (NVE), so it has increased the security model as well.

We use ONTAP for our mission-critical applications. E.g., at our pharmacies, we started loading data onto our NetApp systems.

What is most valuable?

  • Ease of use.
  • Ease of expansion.
  • It doesn't go down and is very reliable.
  • It is quite fast. 
  • Since we have a hybrid solution, we can accommodate for the performance that we need.

What needs improvement?

We would like more building performance monitoring. Right now, we have to buy separate products. 

What do I think about the stability of the solution?

It has been very stable. We haven't had a significant outage. We do take time and test as if we were going to go down, but we haven't gone down yet.

What do I think about the scalability of the solution?

Because we are using ONTAP Cluster Mode, if we want to increase, we add nodes or pairs of nodes. It is that easy.

How are customer service and technical support?

I would rate technical support as an eight of ten. Sometimes, we have had some delays, on holidays and weekends, getting the right resource for a specific problem.

When we need to escalate an issue, there can be a delay when they have to find somebody. Besides that, our experience has not been bad.

Which solution did I use previously and why did I switch?

We used and still use Dell EMC.

What about the implementation team?

We used NetApp for the deployment. Right now, we are using a VAR, World Wide Technology, for NetApp operations.

Our experience with World Wide Technology has been good. It's a fantastic company. Whenever we have had issues, if NetApp is not prompt, they almost immediately try to resolve them. They have their own resources. We have increased our support by having them as a middleman.

What was our ROI?

We have seen ROI, especially with the deduplication. We have a high ratio of deduplication and are way past 70 percent of our VDI, as we have almost 400TBs on our VDI. We have been able to save at least a quarter of a petabyte of space.

The solution has helped our organization reduce its overall cost of storage by allowing us to have multiple sites using the multi-tenant security model, segregated from each other, while at the same time using the same resources.

What's my experience with pricing, setup cost, and licensing?

Our cost per IOP is three to four dollars, but we have a hybrid solution. Therefore, we have SSD and spinning disk running together.

In the past, you didn't have to buy separate products. They were mostly included with the purchase. In the end, it's more expensive to buy it separate than together. If you are going to need it, one package at the beginning is cheaper.

I don't like this nickel-and-diming. I like an all in one solution.

Which other solutions did I evaluate?

NetApp is a lot better at replication and easier to set up for replication than its competitors.

Dell EMC is expensive in comparison to NetApp, but its reliable as well. We like them too.

We looked at Pure Storage and some other vendors, but were not convinced it was the direction that we wanted to go.

What other advice do I have?

Do a PoC and compared against your current solution. ONTAP is very intuitive.

We use the solution for analytics and monitoring. Our monitoring system uses both Splunk and Log Insight and the analytics are tie into NetApp. 

We haven't used NVMe, but are looking forward to it. To my understanding, it is not ready yet to be implemented on NetApp or any other product. However, we're ready to start testing it as soon as the product's available. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
LeadSysEb1b2 - PeerSpot reviewer
Lead Systems Engineer at CACI International Inc.
Consultant
It has the ability to tailor tiers according to what we need and put the right services in the right place
Pros and Cons
  • "It is very easy to scale, so we started with a four-node cluster and added it to a six-node cluster. We've also done some other modifications in between."
  • "One of the things that we were looking at being able to do a FlexGroup NFSv4. Right now, 9.4 goes up to NFSv3, but if we could get the NFSv4 solution on a 9.4, or a future release, that would be awesome."

What is our primary use case?

We're using it for all of our enterprise architecture. So, we use everything from CIFS, NFS, Fibre Channel LUNs, Fibre Channel over Ethernet, and iSCSI. Therefore, we're pretty much using the gamut. We have a little bit of SAS storage tier, SATA storage tier, and SSD as well.

How has it helped my organization?

It makes our organization more efficient with more scale. We have the ability to tier off the storage and ensure storage is efficiently utilized so we can get rid of idle data and data that is not required. Then, we can show and prove what needs and should be used.

We do use this solution for mission-critical applications.

What is most valuable?

Its flexibility is its most valuable feature. It has the ability to mix with the different requirements that we have to provide, such as some I/O intensive services and a lot of archive services. It has the ability to tailor tiers according to what we need and put the right services in the right place.

What needs improvement?

One of the things that we were looking at being able to do a FlexGroup NFSv4. Right now, 9.4 goes up to NFSv3, but if we could get the NFSv4 solution on a 9.4, or a future release, that would be awesome.

What do I think about the stability of the solution?

Stability is great. We have a six-node cluster. We've done head swaps. We've had failures and the cluster has always stayed up and the data has always been available. We haven't lost any data either.

What do I think about the scalability of the solution?

It is very easy to scale, so we started with a four-node cluster and added it to a six-node cluster. We've also done some other modifications in between.

This solution helped our organization reduce our overall cost of storage. Because idle data which was residing on high cost tiers, once we sifted the ONTAP, we were able to scale and place it where it should be, then offload the data which was unnecessary to different locations.

How is customer service and technical support?

Technical support is awesome. We call them up, and they're there. We receive answers and get what we need right away. We have four hour delivery, as it's based on our contracts, but we do receive outstanding support.

How was the initial setup?

The initial setup was pretty straightforward. There was a guide of how everything goes together. Therefore, use the guide, put it together, and you're up and running.

What about the implementation team?

During the initial install, we had a reseller who came in, helped us build it out, etc. They were awesome getting us up and running. Now, that it's up and running, even though they don't have access to our systems, but we can still call them and get assistance, look into different changes, opportunities to scale in or our, and upgrade as we need to.

What was our ROI?

We have been able to save space by using the solution.

What other advice do I have?

Look into the product's reliability. You will definitely see an increase in your business performance if you use it.

We don't current employ any NVMe. We have SSD. We're looking at NVMe potentially on some of our higher IOP operations, but we don't deploy it right now.

We use SaaS and also have a Hadoop cluster which are backed up by ONTAP storage. These are for doing a lot of data analytics and analyzing different data streams. AI is soon to come.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1469070 - PeerSpot reviewer
Senior IT-Ingenieur at a tech services company with 501-1,000 employees
Real User
You can achieve a very high IOPS rating with it along of deep customization capabilities
Pros and Cons
  • "The most valuable feature is the very high IOPS rating which you can achieve with it."

    What is our primary use case?

    We use NetApp ONTAP for everything. Because it is hybrid, we use it in a private cloud environment and in our shared environment with a very broad range of IOPS requirements, which means we use it as the basis for our VMware environments and as a storage for databases. In the backup area, we use it with HDDs—with the cheaper ones—and for backup target as well. So, we use it basically for everything. 

    How has it helped my organization?

    Unifyed the management, the automation, the monitoring and accounting in the storage landscape. Less administrators in the operation and internal development are able to take care of most issues.

    What is most valuable?

    The most valuable feature is the very high IOPS rating which you can achieve with it and the customization capabilities of the storage are very feature rich. 

    What needs improvement?

    I cannot think of any technical improvements or features we're missing right now. The encryption on transport was a feature we wanted, which is supported by ONTAP, starting with ONTAP 9.8. Being conservativ and carefull, until now we use mainly 9.7. Until version 9.7 only encryption on rest, meaning the storage volumes itself could be encrypted. Starting to upgrade to 9.8  we will be able to encrypt the traffic as well between the storage and the client OS. 

    For how long have I used the solution?

    I have been working with NetApp ONTAP for a decade. 

    What do I think about the stability of the solution?

    I would say it's really stable. We have almost no downtime because of storage outage. Sometimes the network interface fails, but I have almost nothing negative to mention about the storage itself, with the controller. 

    What do I think about the scalability of the solution?

    This solution is scalable. We are satisfied with this because, recently, NetApp introduced smaller devices: for example, the C190. One of the complaints we had earlier, within the company, was that small pieces were not available. There weren't really any entry options for private cloud environments, which are isolated from each other and don't require very big machines, but less storage amount (TBs). In the past year or two, there have been small machines as well. This means that in the lower side, the entry side, we have a lot of new possibilities within NetApp. And on the other side, when we have already implemented something, we can just add to our cluster to expand the capacity, which we are satisfied with. 

    How are customer service and support?

    Our relationship with NetApp has been alive for more than a decade, and it's a very good relationship. We have great support and I can't complain about it at all. We also regularly take advantage of the NetApp learning offerings, workshops and trainings.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy for us because we have already been doing it for many years. We have a lot of automated stuff around it—using Ansible, for example—and we use templates and skilled professionals when we implement something. These make this solution easy for us to implement. 

    Also, the upgrades are very well planned and straightforward. 

    What about the implementation team?

    We mostly purchase professional services with the products. They are well trained and professional. It minimizes the risk and the time we would need to invest when implementing new storages ourself.

    What other advice do I have?

    We don't use the latest update. We are always at least one release back because we are very conservative and don't want to be the testers for new updates, but this means that we aren't using the latest features. Version 9.9 or 9.10 has already been introduced, but we are starting to use 9.8. 

    To those considering working with ONTAP, I would advise starting with at least Version 9.8 (not an old operating system) because there are some really good features. For example, support for transport encryption: encrypting the traffic between the storage and the clients. Support for this starts with the 9.8 operating system and this feature is very important to have, not only to encrypt the storage itself—the so-called encryption at rest—but also to encrypt the traffic. 

    I rate NetApp ONTAP a nine out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer and service provider.
    PeerSpot user
    Storage Manager at mEKOROT
    Real User
    Stable, easy to deploy and just works
    Pros and Cons
    • "The product is stable, easy to deploy and it just works."
    • "We had a few small issues with setup, but once everything was done it just worked."

    What is our primary use case?

    We use this solution for Hyper-V, VMware, SQL, Enterprise Vault, and Commvault.

    How has it helped my organization?

    This product has improved the way our organization functions because everything is working so well and we don't have any disasters. Everything is perfect. Our SLA (Service Level Agreement) is in RTO (Recovery Time Objective) and RPO (Recovery Point Objective). Everything just perfect. 

    What needs improvement?

    What I would like to see in the next release is the ability to combine all the clusters. Make it so that they will work not just pairs. If I have a four-node cluster, I want it to work for four and not just four pairs of clusters. This is what I am expecting as an enhancement.

    What do I think about the stability of the solution?

    My impression of the stability of the solution is very high. We don't have any problems.

    What do I think about the scalability of the solution?

    I think the scalability of this solution is excellent.

    How are customer service and technical support?

    The technical support is amazing. Amazing-plus. Technical support always answers. Whenever I need them, they are there. I don't have to wait or waste my time to get the answer by email. I just call them and they answer, and they immediately try to help us. So, if there is a 1 to 10, the technical support is an 11.

    Which solution did I use previously and why did I switch?

    We switched to this solution because we always believed that NetApp is the best company for storage solutions. I don't think they have a real competitor because they have the perfect solution that is what the end-user really needs. Everything from the software to the hardware is very good. Other competitors have similar solutions, but not the same solution or quality. They have the hardware, they have the technology, they have a protocol, but not all the protocols. NetApp actually thinks about what the user really needs to dive in deep. They know why, how to make the customer satisfied.

    How was the initial setup?

    The initial setup was straightforward. The technical guys came and deployed all of our operating systems. It was easy and maybe sometimes, not always, there was some small issue but in the end, everything is working very well.

    What about the implementation team?

    We did not use outside help. We did the deployment ourselves.

    What's my experience with pricing, setup cost, and licensing?

    The cost of licensing for our company is really not that much. We are a big company but we only use Fibre Channel SAN (Storage Area Network) storage. We don't use the others. So actually we did not need to use all of the licenses. So, the cost is really average for us.

    Which other solutions did I evaluate?

    Other competitor solutions that we were thinking about was mostly Nimble Storage. But it is not like NetApp.

    What other advice do I have?

    We use the InLine Encryption solution for SnapMirror, SnapManager, SnapCenter, SnapMirror data protections, SnapVault, and that's all.

    The Snapshot copies and Bin Clones solutions affected our application development speed because we run all this at the nights so we actually don't have any effects on performance. Even if we do it in the middle of the day, the users don't feel any latency. So everything is going well.

    This solution has helped to reduce our organization's data footprint and reduced our organization's cloud costs by up to 100 K.

    On a scale of one to ten where one is the worst and ten is the best, I would rate this product as a ten. There is no competitor like NetApp. You cannot compete with them because we have what we need and what we want and we are so satisfied that we are sure NetApp is the best solution for us.

    The advice I would give to someone considering this solution is first to ask him what exactly the solution is that they are searching for. If I can see that they are using or considering a different solution that they think is like my solution, I prefer to invite them to come to our company and see how NetApp works. I would show them how the solution works and how it runs without any problems. If they want they can get full protection — the full self-confidence we call it. It is confidence that you are actually choosing the right tool and not just the vendor. They need to know the product is actually working. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SeniorSte931 - PeerSpot reviewer
    Senior Storage Engineer at Cisco Systems, Inc.
    Real User
    You can scale it however you want, depending on your data center footprint
    Pros and Cons
    • "You can scale it however you want, depending on your data center footprint."
    • "It takes them a few seconds to do a failover. I hope they can reduce this to milliseconds or at least drive it down to less than two seconds. Some of their competitors are already doing this."

    What is our primary use case?

    We're using it as a file-based solution. The majority of our business users are file-based. We're also using it for virtualization for backup storage. Its programs are very good.

    We are also evaluating the All Flash FAS solution. 

    How has it helped my organization?

    The group that I work with is media-based, so we usually use large files as compartments. 

    We do use ONTAP for our mission-critical applications.

    We save space through deduplication. While it depends on the application that we're using, we can save anywhere from 2G to 3G, which is really good.

    What is most valuable?

    • It is easy to manage. 
    • A novice can use it.
    • The Snap features of ONTAP.
    • It has all the good features that everyone wants.

    What needs improvement?

    It takes them a few seconds to do a failover. I hope they can reduce this to milliseconds or at least drive it down to less than two seconds. Some of their competitors are already doing this.

    For how long have I used the solution?

    Still implementing.

    What do I think about the stability of the solution?

    Stability is very good. 

    What do I think about the scalability of the solution?

    You can scale it however you want, depending on your data center footprint. I don't see higher limitation for how far you can scale. It's the same interface so you don't have to worry about managing it.

    How are customer service and technical support?

    I would rate the tech support as a nine out of 10. We get the support when we need it.

    How was the initial setup?

    The initial setup is straightforward. We did not have to worry about the configuration, as NetApp comes in and installs it.

    What about the implementation team?

    We used a reseller, who was really good, for the deployment. 

    What was our ROI?

    We are seeing ROI from ONTAP. Within three years of using the products, we barely saw any complications with its usage. We have been using it for over ten years now.

    ONTAP has helped our organization reduce its overall cost of storage (somewhere in the high millions).

    What's my experience with pricing, setup cost, and licensing?

      1. We receive the best support for a lower price point.
      2. The price point is very competitive and inexpensive compared to what you receive from other vendors in the market. 

    What other advice do I have?

    We just started knowing NVMe over Fabric. We haven't used it but I think it's a great idea. They are trying to make the data closer to the CPU, so it will give you more confidence.

    Our approximate cost per IOP is $0.18 USD to $1.00 USD depends on the scale of the site. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user