Netskope Reviews

The most valuable feature for us is the 360-degree visibility it provides. Now I have the ability to see what’s coming and going in the organization from a cloud application perspective. I had no visibility into that whatsoever and with this now I can see what’s coming, what’s going. The ability to see our apps compare multiple apps that are the same time, for example, like Box and Dropbox, I can actually compare them to see which is a better fit. I can see uptimes and I can assess risk to them based on things that are important to us and not just the industry.

It’s very adjustable to the things that I want, which might be different than the things that you want and different than things that other companies want. For us being a company that deals with patient data, you can imagine that it's really important to us that we have a company that’s got, for example, a SOX certification. If you are a company that doesn’t view all that kind of sensitive data, you don’t really care. In just seconds I can go on to Netskope and see exactly what the situation is.

It gives us visibility. When we saw how many applications that we had, there was a huge gap between what we thought we had and what we were actually using.

I'd like to have slider bars that allow you to adjust the tool to your risk appetite. For example, we're able to adjust the bar to select the five "must have" vendors so that they're accessible based on the stock report as "must haves". I'd like this functionality to allow us to adjust the products based on our standard contract language. For example, we use Salesforce and we use Box.com, and it would be great if I can go on there and say, Salesforce or Box we have a negotiated uptime of 99.5%. That way when their tool sees that Box is not available for whatever reason and it’s not on us, it can send us a flag saying, “Over this last quarter we’ve recorded Box not being available two percent of the time, which has dropped their availability below the 99.5% threshold that you’ve configured, and therefore you might want to reach out to that.” That would be fantastic.

One of the things that we are starting to do more and more of is have direct connection to our vendors through our data centers. I’m not exactly sure how they integrate when that happens. This is just an open question, there is no answer, there is no right or wrong here. It’s something that I’m interested in knowing.

I would say the other piece that I would like is reporting. In the past, I’ve been able to compare multiple vendors, so I could compare Dropbox to Box to Office365 storage. I haven’t been able to export that data out of the tool in the same way that I view it in the portal. The business units that are coming and saying “Hey, we are looking at a whatever tool and these are the three products that we are looking at, can you give me a report of them?” It’s this process of sort of explosion. We didn’t expect to find the tool useful in this particular area, but we’re seeing this a lot. When I show them what I can do on the screen, they love it, but when I go to print it looks different. That’s something I’d really to see change.

I've been using it for two years now.

It's been 100% stable. We’ve never had a glitch with it.

I don’t have a good answer for you beyond what we have set up. We have a major office in the San Francisco Bay Area. We have an office in Geneva and we have some other data centers scattered throughout the world, some smaller offices. We are able to cover them with really no issues whatsoever. I have zero concerns that this product is not going to meet our needs as we continue to grow.

They've been both knowledgeable and proactive, and that's why we bought Netskope. I really like the fact that I can pick up the phone and call Netskope and get someone on the line that’s going to have an interest in my issue.

We were not using anything before. We recognized that the whole cloud space and cloud applications was a major hole which we assumed was a massive vulnerability for us, and sure enough it was. I mean there was hundreds of applications we didn’t even know the company was using. We identified this as a big blind spot and we were able remediate it.

We did everything in-house and it was really smooth and simple. We didn’t do blocking right away. We turned it on just to gather intelligence about the organization. Who is using what? How are they using it? Then we gradually moved into blocking or coaching or diverting, etc.

Do not be surprised by the results. Do not jump off the cliff when you get that first report because I haven’t talked to anybody that’s deployed this product or even a similar competitive product that was not surprised by the result.

Do not try and eat the cow in one bite. Take it slow and steady because if you try and turn it on and immediately it impacts the end user, you’re probably not going to be successful. There is a little bit of a learning curve and you could block everything. If you try to drink from the fire hose, you just can’t do it.

Give yourself some time as you buy it and deploy it to get acclimated to it. Do take baby steps and I think that you’ll find that you’ll actually get the implementation done quicker doing that than if you try to just turn it on.

For a secured web gateway in my company, everything revolves around Netskope CASB and Netskope DLP. I mostly use the tool for cloud access and to ensure a secure web gateway.

The most valuable feature of the product stems from the fact that there is a list of all Netskope POPs, which is the point of presence spread throughout the world. When you work on the backbone of the tool, you can break out, meaning you don't have to come back to your original service provider and then go to your new service provider to use the tool on the internet. If I am in the US or the UK, I can break out at that POP when using Netskope, so I don't need to come back onto my network and go back through my network again to access the product.

The product's high price is an area of concern where improvements are required.

Netskope is a good product. The tool has a whole new list of features that have come out now, but I have not checked them out.

The product's reporting capabilities have certain shortcomings, making it an area where improvements are required.

The solution's technical support response time is an area that needs to be improved.

I have been using Netskope for seven years. I don't use the product for my customers.

Stability-wise, I rate the solution a ten out of ten. The uptime offered by the solution is around 99.99 percent.

Scalability-wise, I rate the solution an eight out of ten.

The product is mostly used in medium to enterprise-sized organizations.

I rate the technical support an eight out of ten.

Positive

The product's initial setup phase was simple since a user basically just needs an agent to be rolled out.

The solution can be deployed very quickly. It may take you a bit of time to set up the rules, but the rollout of the product to its customers is very quick.

The solution can be deployed on the cloud.

It is an expensive solution.

The customers' budget may influence whether they would choose Palo Alto Networks, Palo Alto Networks K2-Series, or Netskope. I think Palo Alto Networks focuses on offering a bit more enterprise-oriented products, and I would probably also go with medium-sized companies since it is easier to administer than Netskope. Netskope and Palo Alto Networks offer the same functionalities, and it is all about support and implementation.

Palo Alto Networks has more integrations with other products, meaning it has a bigger integration stack with other products, which Netskope doesn't offer. With Palo Alto Networks, I can use EDR and all of its other tools, which Netskope doesn't offer. If I look at things from a consolidated view and consider my customer's requirements in terms of price and cost, then Palo Alto Networks would probably be preferable over Netskope.

It is possible to organize a secured web gateway with the use of Netskope.

In terms of the most efficient real-time data protection related to Netskope, it is possible for users to set up DLP rules in real time.

I have experience with Netskope's analytics and reporting capabilities. The product's analytics part is pretty fine.

I rate the overall product a seven and a half to eight out of ten.

We use Netskope CASB to establish an audit trail of all the accesses to SAS applications, and other applications hosted on our cloud infrastructure. We use it for the identification of shadow IT applications. Additionally, we use Netskope CASB to have the visibility of all the applications hosted on the cloud.

The client size and architectural components in Netskope are far better than other solutions.

There could be better integration with other solutions. 

I have been using this solution for two years.

The solution is stable.

Netskope CASB is scalable.

The solution is easy to implement.

There is a license required for this solution and there are many licensing models available. For example, what applications are covered as part of the license.

I would recommend this solution to others.

I rate Netskope CASB an eight out of ten.

The solution primarily ensures the security of whoever's infrastructure as it relates to not only email but applications. It allows for the security of managed and unmanaged applications. 

Probably the most recent example of how the solution can assist a company is in terms of a false positive on a DLP. It was instituted to overcome a false positive due to the strain that was being used that was being captured as a positive issue. The false-positive was locking users out of their email addresses. This helped solve that issue.

Overall it's the supporting of not only the managed but also the unmanaged applications, which is quite useful.

This is a journey, this is not a destination. They're forever enhancing the solution to meet various and sundry requirements and needs. Just this year alone, they introduced the ability to support emails and being able to keep emails from a phishing perspective.

The automation offered by the product is pretty solid.

The initial setup is straightforward.

The training materials on offer are very good.

The solution can scale.

The stability has been pretty good so far.

The solution is always evolving and adding new features. However, I can't think of an area where it is specifically lacking per see.

I'm a reseller, so anytime we can get the solution cheaper I'm for that. From a pricing perspective, that wouldn't hurt. 

Their partner piece could be a little bit stronger than what it is right now.

The solution is still pretty new to the CASB environment.

We started dealing with the solution in November of last year. It hasn't been that long yet.

The solution is very stable. There are no bugs or glitches. it doesn't crash or freeze. Its performance is reliable.

The scalability is good. If a company needs to expand it, it can do so. It's highly scalable. It's one of the reasons why we chose the application over anything else. We've deployed it to anywhere from 50 users to 10,000 users.

I've never directly dealt with technical support. I've never needed their assistance. Therefore, I can't speak to how helpful or responsive they are. I have no personal experience. I also haven't heard any feedback from clients, which I take as a positive sign.

We found that the initial setup was pretty straightforward. It wasn't overly difficult or complex. 

How long it takes to deploy depends on the policies that a company has. It depends on what we're applying stuff to. It can range anywhere from two weeks to three months, depending on the policies that we need to adjust, amend and adhere to.

We typically do the installation for our customers. We usually sell our implementation services along with the solution.

The solution is designed as a SaaS.

The pricing could always be better, and they need to strengthen their relationship with their partners.

We are resellers of the product.

The product is a SaaS and therefore is always up-to-date. It uses microservices. We're always dealing with the latest version of the product. It updates itself.

Our clients use different deployment models and different clouds for deployment.

I'd advise other companies to use the solution, and implement it now rather than later. 

I'd rate the solution at an eight out of ten.

Their ease of use, the training materials that they got, and what the solution actually covers are all very good. That said, they're fairly new into the CASB environment. However, they have done a pretty solid job with customer acceptance, with providing products that really meet the needs of what today's SaaS-based environments really require. When you start looking at how many SaaS applications are out there, being able to manage and secure against a multitude of threats, the solution ends up being quite impressive.

It gives us a very broad look at SaaS governance. It doesn’t focus only on security risk, it also brings in the vast assets of managing SaaS and it addresses redundancies in the SaaS that we have paid for.

It gives us a view into risk, redundancy and cost, just to build on what I said previously. It helps us minimize risk in SaaS, and helps us minimize redundancy in SaaS and cost itself.

I would like for the product to have very clear visibility with regards to what SaaS is being used actively versus what SaaS is being accessed from a passive user.

I've used it for about one year.

We haven't encountered any issues with deployment.

It's been very stable.

We are working on scaling right now. I don’t foresee any issues.

To their credit, we haven’t needed to activate technical support from a troubleshooting perspective much. Otherwise, they have been very proactive in regards to reaching out to us with new features and capabilities.

Security risks were the main drivers to choosing this product.

It’s very straightforward. It was very administrative, but it wasn’t that extensive.

It was done in-house, but they did have people working with us in case we needed assistance.

We evaluated the entire ecosystem of products at that time. Netskope met the majority of our needs at that time as well as now, which means it's still the leading product.

This solution should be recognized as a very important tool that gets your organization to a certain vision or a certain outcome. If the organization wants to have a very clear picture on redundancies and costs, and to map all its enterprise capabilities to verified SaaS vendors, then this tool can do both proactive policing as well as passive.

Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market.

Technical support and the user interface could be improved.

I have been using Netskope for two or three years.

The product is stable.

The response time of customer support could be better.

Positive

The initial setup varies depending on the customer's needs.

I recommend the solution to bigger companies. Overall, I rate the solution a seven or eight out of ten.

They are very good at CASB as compared to other players.

They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration.

They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs.

I have been using this solution for a year.

Their support is good, but there is room for improvement.

We are also using Zscaler.

It was not complex, but it was also not easy. The deployment took close to two months for us.

We used a reseller.

They should work on licensing costs.

I would recommend this solution to others. It is a good product.

I would rate Netskope CASB a nine out of ten. 

As a worker located in a remote location, accessing office information securely is crucial. To facilitate this, we utilize Netskope.

The most valuable feature of Netskope is protection.

The CSPM model needs to improve.

I have been using Netskope for approximately two years.

Netskope is reliable.

I rate the stability of Netskope a ten out of ten.

The solution is highly scalable and there is very low latency. 

I rate the scalability of Netskope a ten out of ten.

The support is good. They provide support in English and Portuguese.

The implementation of Netskope was straightforward.

I have received a high ROI using the solution.

The price is in the middle range compared to other solutions.

I rate the price of Netskope a five out of five.

I recommend Netskope if it fits the customer's use case.

I rate Netskope a nine out of ten.