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Manish Dave - PeerSpot reviewer
Head Of Information Security at Aarti Industries Limited
Real User
Top 5
Stable, beneficial client size and effective architectural components
Pros and Cons
  • "The client size and architectural components in Netskope are far better than other solutions."
  • "There could be better integration with other solutions."

What is our primary use case?

We use Netskope CASB to establish an audit trail of all the accesses to SAS applications, and other applications hosted on our cloud infrastructure. We use it for the identification of shadow IT applications. Additionally, we use Netskope CASB to have the visibility of all the applications hosted on the cloud.

What is most valuable?

The client size and architectural components in Netskope are far better than other solutions.

What needs improvement?

There could be better integration with other solutions. 

For how long have I used the solution?

I have been using this solution for two years.

Buyer's Guide
Netskope
March 2025
Learn what your peers think about Netskope. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Netskope CASB is scalable.

How was the initial setup?

The solution is easy to implement.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and there are many licensing models available. For example, what applications are covered as part of the license.

What other advice do I have?

I would recommend this solution to others.

I rate Netskope CASB an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Rich text editor
    Senior Vice President - Enterprise Architecture and Information Security at Stearns Lending
    Real User
    I like the tenant identification feature for cloud storage services

    What is our primary use case?

    CASB: allows selective cloud service access, e.g., it allows our O365 tenant but prevents upload to other tenants.

    How has it helped my organization?

    It allows the use of cloud since we can control risks vs. just blocking access.

    What is most valuable?

    Tenant identification for cloud storage services.

    What needs improvement?

    Better debugging tools to identify operational concerns, e.g., "Netskope is slow", and the only way to prove it's not is to disable it — no data on time taken for different hops.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.

    PeerSpot user
    Rich text editor
      Buyer's Guide
      Netskope
      March 2025
      Learn what your peers think about Netskope. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
      845,040 professionals have used our research since 2012.
      reviewer2336763 - PeerSpot reviewer
      Solutions Architect at a tech services company with 11-50 employees
      Real User
      Top 20
      A tool that offers an exceptionally high uptime
      Pros and Cons
      • "The product's analytics part is pretty fine."
      • "The product's high price is an area of concern where improvements are required."

      What is our primary use case?

      For a secured web gateway in my company, everything revolves around Netskope CASB and Netskope DLP. I mostly use the tool for cloud access and to ensure a secure web gateway.

      What is most valuable?

      The most valuable feature of the product stems from the fact that there is a list of all Netskope POPs, which is the point of presence spread throughout the world. When you work on the backbone of the tool, you can break out, meaning you don't have to come back to your original service provider and then go to your new service provider to use the tool on the internet. If I am in the US or the UK, I can break out at that POP when using Netskope, so I don't need to come back onto my network and go back through my network again to access the product.

      What needs improvement?

      The product's high price is an area of concern where improvements are required.

      Netskope is a good product. The tool has a whole new list of features that have come out now, but I have not checked them out.

      The product's reporting capabilities have certain shortcomings, making it an area where improvements are required.

      The solution's technical support response time is an area that needs to be improved.

      For how long have I used the solution?

      I have been using Netskope for seven years. I don't use the product for my customers.

      What do I think about the stability of the solution?

      Stability-wise, I rate the solution a ten out of ten. The uptime offered by the solution is around 99.99 percent.

      What do I think about the scalability of the solution?

      Scalability-wise, I rate the solution an eight out of ten.

      The product is mostly used in medium to enterprise-sized organizations.

      How are customer service and support?

      I rate the technical support an eight out of ten.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The product's initial setup phase was simple since a user basically just needs an agent to be rolled out.

      The solution can be deployed very quickly. It may take you a bit of time to set up the rules, but the rollout of the product to its customers is very quick.

      The solution can be deployed on the cloud.

      What's my experience with pricing, setup cost, and licensing?

      It is an expensive solution.

      Which other solutions did I evaluate?

      The customers' budget may influence whether they would choose Palo Alto Networks, Palo Alto Networks K2-Series, or Netskope. I think Palo Alto Networks focuses on offering a bit more enterprise-oriented products, and I would probably also go with medium-sized companies since it is easier to administer than Netskope. Netskope and Palo Alto Networks offer the same functionalities, and it is all about support and implementation.

      Palo Alto Networks has more integrations with other products, meaning it has a bigger integration stack with other products, which Netskope doesn't offer. With Palo Alto Networks, I can use EDR and all of its other tools, which Netskope doesn't offer. If I look at things from a consolidated view and consider my customer's requirements in terms of price and cost, then Palo Alto Networks would probably be preferable over Netskope.

      What other advice do I have?

      It is possible to organize a secured web gateway with the use of Netskope.

      In terms of the most efficient real-time data protection related to Netskope, it is possible for users to set up DLP rules in real time.

      I have experience with Netskope's analytics and reporting capabilities. The product's analytics part is pretty fine.

      I rate the overall product a seven and a half to eight out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

      PeerSpot user
      Rich text editor
        Solutions Engineer at a tech services company with 51-200 employees
        Real User
        Provides web content filtering for over 100 categories and helps in conveying information effectively as a company
        Pros and Cons
        • "Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
        • "In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial."

        What is our primary use case?

        This mainly concerns the proxy level, with an emphasis on operational work rather than implementation. Forcepoint's implementation is completed.

        What is most valuable?

        Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction. In essence, it is simple to grasp and facilitates consultant work.

        What needs improvement?

        In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial. Additionally, incorporating an agent-based solution for endpoint DLP could be advantageous, as it's a trend seen in solutions like Forcepoint, where a single agent handles multiple tasks. By adding some features for Infant DLP, Netskope could attract more customers.

        For how long have I used the solution?

        I have been working with Netskope for the past year and a half.

        What do I think about the stability of the solution?

        I would rate the stability an eight out of ten.

        What do I think about the scalability of the solution?

        I'd rate the scalability an eight out of ten because there's a competing product to Cisco that might be necessary. Zscaler offers flexibility in working capabilities, especially during customer proof of concept management, though the chances of needing it are minor, around 2-3%. It's essential to consider usage details.

        The main issue is convincing customers on the opposite side to switch to the rescheduled side. They need to work on ensuring that all the features provided in NetFlow are available to both end tenants and paid tenants.

        How are customer service and support?

        They can be improved to be better. 

        How would you rate customer service and support?

        Neutral

        Which solution did I use previously and why did I switch?

        The key factors for the switch are stability and user-friendliness. When providing the console to the customer's IT team or management, it should be straightforward to understand, handle, operate, and troubleshoot. However, in the case of Zscaler, while it is faster, its control interface can be a bit awkward.

        How was the initial setup?

        The setup is easy and it is deployed on a hybrid basis. 

        What's my experience with pricing, setup cost, and licensing?

        I would rate the pricing a nine out of ten. 

        What other advice do I have?

        Overall, I would rate it a nine out of ten, with the only area for improvement being the network and endpoint aspects. Specifically, the development part for the endpoint needs work. When considering all the points mentioned earlier, I'd say it's an eight point five, which is acceptable.

        Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

        PeerSpot user
        Rich text editor
          Senior Manager - Information Technology at Emami Ltd
          Real User
          We find most of the features to be valuable
          Pros and Cons
          • "Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for."
          • "Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."

          What is most valuable?

          Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for.

          What needs improvement?

          There is no real room for improvement that I can think of. Most of the features meet our requirements. I don't see anything that can be improved now. If something would need improvement I would offer the suggestion and I believe it would be taken care of.  

          Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards.

          For how long have I used the solution?

          I have been using Netskope for one year. 

          What do I think about the stability of the solution?

          It's quite stable. As of now, we haven't had any kinds of bugs or anything within our environment.

          What do I think about the scalability of the solution?

          It's scalable. We have around 500 users using it at my company. 

          How are customer service and support?

          Technical support is good. 

          How was the initial setup?

          The initial setup was straight forward. 

          What other advice do I have?

          I would recommend it. 

          I would rate it an eight out of ten. 

          Which deployment model are you using for this solution?

          Public Cloud
          Disclosure: I am a real user, and this review is based on my own experience and opinions.

          PeerSpot user
          Rich text editor
            reviewer1475376 - PeerSpot reviewer
            Information Technology Sourcing Lead - Global Procurement Shared Services at a manufacturing company with 10,001+ employees
            Real User
            Top 10
            Good support and better than other solutions
            Pros and Cons
            • "They are very good at CASB as compared to other players."
            • "They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs."

            What is most valuable?

            They are very good at CASB as compared to other players.

            What needs improvement?

            They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration.

            They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs.

            For how long have I used the solution?

            I have been using this solution for a year.

            How are customer service and technical support?

            Their support is good, but there is room for improvement.

            Which solution did I use previously and why did I switch?

            We are also using Zscaler.

            How was the initial setup?

            It was not complex, but it was also not easy. The deployment took close to two months for us.

            What about the implementation team?

            We used a reseller.

            What's my experience with pricing, setup cost, and licensing?

            They should work on licensing costs.

            What other advice do I have?

            I would recommend this solution to others. It is a good product.

            I would rate Netskope CASB a nine out of ten. 

            Which deployment model are you using for this solution?

            Hybrid Cloud
            Disclosure: I am a real user, and this review is based on my own experience and opinions.

            PeerSpot user
            Rich text editor
              reviewer2274177 - PeerSpot reviewer
              Development Team Leader at a computer software company with 201-500 employees
              Reseller
              Top 20
              Helps to protect against potential threats, but the support needs enhancement
              Pros and Cons
              • "Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market."
              • "Technical support and the user interface could be improved."

              What is most valuable?

              Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market.

              What needs improvement?

              Technical support and the user interface could be improved.

              For how long have I used the solution?

              I have been using Netskope for two or three years.

              What do I think about the stability of the solution?

              The product is stable.

              How are customer service and support?

              The response time of customer support could be better.

              How would you rate customer service and support?

              Positive

              How was the initial setup?

              The initial setup varies depending on the customer's needs.

              What other advice do I have?

              I recommend the solution to bigger companies. Overall, I rate the solution a seven or eight out of ten.

              Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

              PeerSpot user
              Rich text editor
                BRUNO REYNAUD - PeerSpot reviewer
                Information Security Engineer - Pre-sales at a tech services company with 11-50 employees
                Real User
                Top 5Leaderboard
                Effective protection, straightforward setup, and helpful support
                Pros and Cons
                • "The most valuable feature of Netskope is protection."
                • "The CSPM model needs to improve."

                What is our primary use case?

                As a worker located in a remote location, accessing office information securely is crucial. To facilitate this, we utilize Netskope.

                What is most valuable?

                The most valuable feature of Netskope is protection.

                What needs improvement?

                The CSPM model needs to improve.

                For how long have I used the solution?

                I have been using Netskope for approximately two years.

                What do I think about the stability of the solution?

                Netskope is reliable.

                I rate the stability of Netskope a ten out of ten.

                What do I think about the scalability of the solution?

                The solution is highly scalable and there is very low latency. 

                I rate the scalability of Netskope a ten out of ten.

                How are customer service and support?

                The support is good. They provide support in English and Portuguese.

                How was the initial setup?

                The implementation of Netskope was straightforward.

                What was our ROI?

                I have received a high ROI using the solution.

                What's my experience with pricing, setup cost, and licensing?

                The price is in the middle range compared to other solutions.

                I rate the price of Netskope a five out of five.

                What other advice do I have?

                I recommend Netskope if it fits the customer's use case.

                I rate Netskope a nine out of ten.

                Which deployment model are you using for this solution?

                Public Cloud
                Disclosure: I am a real user, and this review is based on my own experience and opinions.

                PeerSpot user
                Rich text editor
                  Buyer's Guide
                  Download our free Netskope Report and get advice and tips from experienced pros sharing their opinions.
                  Updated: March 2025
                  Buyer's Guide
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