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Wabotlhe Tau - PeerSpot reviewer
Senior Manager Application Support at SASSA
Real User
Top 5
Customizable code, scalable, but integration could improve
Pros and Cons
  • "One of the most useful features is the code is customizable, we can make it our own."
  • "The integration could improve."

What is our primary use case?

We use OpenText AppWorks online applications for social grants.

What is most valuable?

One of the most useful features is the code is customizable, we can make it our own.

What needs improvement?

The integration could improve.

For how long have I used the solution?

I have been using OpenText AppWorks for approximately six months.

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OpenText AppWorks
December 2024
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What do I think about the stability of the solution?

The stability could improve, we have had a few errors.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We needed some assistance from technical support and the response was satisfactory.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

I did the implementation of the solution myself.

Which other solutions did I evaluate?

We have evaluated Oracle.

What other advice do I have?

I would recommend this solution to others.

I rate OpenText AppWorks a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user