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OpenText AppWorks pros and cons

Vendor: OpenText
3.8 out of 5
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Pros & Cons summary

OpenText AppWorks offers strong process automation with customizable code and scalability, allowing confident handling of complex implementations. Quick development and integration with third-party systems are facilitated by its low-coding capability, though enhancements in customizability and integration are needed. With reliable customer support, its pricing structure could be reconsidered. Future improvements include BPM simulation and integration with AI offerings, like Aviator, to boost low-code capabilities.

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Prominent pros & cons

PROS

OpenText AppWorks is praised for its process automation capabilities, particularly in creating human tasks as part of workflows.
The customization of code in OpenText AppWorks is highlighted as a useful feature, allowing users to tailor it according to specific needs.
Customers express satisfaction with OpenText AppWorks' scalability and ability to handle complexity, with confidence in its implementation potential.
Low-coding capability in OpenText AppWorks facilitates quick development and integrates strongly with third-party systems.
OpenText AppWorks is valued for its monitoring feature, offering comprehensive tracking of user actions, which optimizes business processes.

CONS

OpenText AppWorks needs to enhance its low-coding feature to be more customizable and user-friendly.
Integration capabilities in OpenText AppWorks require improvements to align with newer integration types.
The low-code design in OpenText AppWorks could benefit from the inclusion of BPM simulation.
OpenText AppWorks lacks an archival function, which is a crucial missing element.
There is room for improvement in the pricing structure of OpenText AppWorks.
 

OpenText AppWorks Pros review quotes

Nages Rao - PeerSpot reviewer
Aug 8, 2022
OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc.
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reviewer1521012 - PeerSpot reviewer
Mar 17, 2021
We really appreciate the process automation and how can you create human tasks as one of your processes.
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Ankit Mehta - PeerSpot reviewer
Feb 7, 2024
We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles.
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Buyer's Guide
OpenText AppWorks
December 2024
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Sebastian Majewski - PeerSpot reviewer
Jan 18, 2024
From a business perspective, the most valuable aspect lies in the optimization of processes.
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Alaa Medhat - PeerSpot reviewer
Oct 31, 2023
The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context.
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Ankit Mehta - PeerSpot reviewer
Apr 25, 2022
In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required.
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George_Thomas - PeerSpot reviewer
Nov 11, 2024
Its customer support is reliable and easy to approach.
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Senthil Natarajan - PeerSpot reviewer
Jun 28, 2022
AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems.
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Wabotlhe Tau - PeerSpot reviewer
Dec 1, 2023
One of the most useful features is the code is customizable, we can make it our own.
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OpenText AppWorks Cons review quotes

Nages Rao - PeerSpot reviewer
Aug 8, 2022
A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks.
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reviewer1521012 - PeerSpot reviewer
Mar 17, 2021
The solution needs to continue to enhance the low-coding feature within the product itself.
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Ankit Mehta - PeerSpot reviewer
Feb 7, 2024
OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator.
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Buyer's Guide
OpenText AppWorks
December 2024
Free Report: OpenText AppWorks Reviews and More
Learn what your peers think about OpenText AppWorks. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
DOWNLOAD NOW
824,053 professionals have used our research since 2012.
Sebastian Majewski - PeerSpot reviewer
Jan 18, 2024
There is room for improvement in the pricing structure.
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Alaa Medhat - PeerSpot reviewer
Oct 31, 2023
The crucial missing element is the archival function.
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Ankit Mehta - PeerSpot reviewer
Apr 25, 2022
There could be some improvements with the low code design part. It could be more customizable and more user friendly.
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George_Thomas - PeerSpot reviewer
Nov 11, 2024
OpenText needs improvements in its integration model to align with newer integration types.
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Senthil Natarajan - PeerSpot reviewer
Jun 28, 2022
AppWorks could be improved by including BPM simulation.
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Wabotlhe Tau - PeerSpot reviewer
Dec 1, 2023
The integration could improve.
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Product Categories

Product Categories
Business Process Management (BPM)

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Product Categories

Product Categories
Business Process Management (BPM)

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